Total 15 job vacancies by Talentsis Pte. Ltd.

We are seeking a proactive and customer-focused Assistant Service Delivery Manager to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.

Key Responsibilities

• Support the management of day-to-day service delivery operations and client engagements
• Coordinate with internal teams to ensure service levels and customer expectations are achieved
• Monitor service performance, track incidents, and follow up on issue resolution
• Assist in preparing service reports, documentation, and operational reviews
• Manage customer communications and maintain positive client relationships
• Support service improvement initiatives and process optimization activities
• Coordinate project activities and ensure timely delivery of assigned tasks
• Escalate service issues where necessary and assist in driving resolution

Requirements

• Diploma or Degree in Information Technology, Business, Engineering, or a related field
• Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
• Experience supporting service delivery activities and customer-facing operations
• Strong communication and stakeholder management skills
• Good organizational and coordination abilities
• Proficient in Microsoft Office applications
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience in IT services, managed services, or infrastructure support environments
• Exposure to ITIL processes or service management frameworks
• Experience in incident management, service reporting, or operational coordination

What We Offer

• Career growth and development opportunities
• Exposure to enterprise-level service delivery operations
• Collaborative and supportive work environment
• Opportunity to work with diverse stakeholders and clients

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities

• Provide support for tickets raised for Microsoft Identity services

• Manage daily operations using runbooks from the Microsoft Identity & Network Access (IDNA) team

• Perform tenant provisioning, account, and subscription management

• Handle incident management and ensure timely resolution

• Monitor services to ensure stability, performance, and security of identity and access management solutions

• Follow prescribed security and compliance processes, including certificate rotations

• Escalate unresolved issues to Microsoft according to runbook guidelines

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related technical field

• Engineer: Minimum 2 years of technical engineering experience with coding

• Specialist / Lead: Minimum 5 years of technical engineering experience with coding

• Strong problem-solving and communication skills

• Self-driven with a long-term strategic mindset

• Quick learner with the ability to pick up new technologies and industry trends

• Experience and passion for building highly scalable services
  

Technical Skills

• Programming Languages: C, C++, C#, Java, JavaScript, or Python

• Cloud Platforms: Azure, AWS

• Knowledge of open-source tools and frameworks is an advantage
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities:

• Support and understand customer key solutions, workloads, and priorities on Azure, including trend analysis, proactive monitoring, and event planning

• Own project-level Azure issues and drive them toward resolution, ensuring support and engineering readiness for key milestones

• Lead Azure support efforts to quickly mitigate issues impacting critical workloads, providing timely updates in a 24x7x365 global support environment

• Manage a subset of customer support cases end-to-end, delivering an exceptional customer experience

• Produce high-quality Root Cause Analysis (RCA) to prevent recurrence of reported issues

• Advocate and provide product feedback and feature requests to address customer pain points and enhance Azure resiliency

• Continuously develop Azure technical skills and knowledge
  

Requirements:

• Bachelor’s Degree in Computer Science, Technology, Engineering, or equivalent

• Engineer: Minimum 2 years of IT experience supporting and troubleshooting enterprise-level, mission-critical applications, resolving highly complex issues

• Lead: Minimum 5 years of relevant experience

• Excellent written and verbal communication skills

• Customer-oriented with a focus on delivering excellent support experiences

• Open to learning new skills and technologies in a fast-paced environment
  

Technical Skills

• Automation / Programming Languages: Python, C#, PowerShell, Open Source

• Cloud Domains: Core IaaS, Data Platform and Big Data, Azure PaaS Services, Identity and Authentication

• Certifications: AZ-900 or equivalent
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Key Responsibilities

• Provide support for tickets raised for Microsoft Identity services

• Manage daily operations using runbooks from the Microsoft Identity & Network Access (IDNA) team

• Perform tenant provisioning, account, and subscription management

• Handle incident management and ensure timely resolution

• Monitor services to ensure stability, performance, and security of identity and access management solutions

• Follow prescribed security and compliance processes, including certificate rotations

• Escalate unresolved issues to Microsoft according to runbook guidelines

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related technical field

• Engineer: Minimum 2 years of technical engineering experience with coding

• Specialist / Lead: Minimum 5 years of technical engineering experience with coding

• Strong problem-solving and communication skills

• Self-driven with a long-term strategic mindset

• Quick learner with the ability to pick up new technologies and industry trends

• Experience and passion for building highly scalable services
  

Technical Skills

• Programming Languages: C, C++, C#, Java, JavaScript, or Python

• Cloud Platforms: Azure, AWS

• Knowledge of open-source tools and frameworks is an advantage
  

  Work Location: Tampines
  

  (EA Reg No: 20C0312)

  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

  Only shortlisted candidates will be notified.

Pre-requisites

• Diploma or Bachelor’s Degree in Computer Science, Computer Engineering, or a related discipline

Key Responsibilities

• Provide support and manage deployment activities for customers’ cloud environments
• Troubleshoot issues across cloud-scale and backbone networks
• Support and maintain software-defined networking (SDN) services, including:o Azure Front Door (AFD)o Distributed Denial of Service (DDoS) protectiono Domain Name System (DNS)o ExpressRoute
• Participate in standby/on-call duties to provide after-hours support Technical

Experience:

• Minimum 2 years of relevant experience in a large-scale data center environment (for Engineer role)
• Minimum 5 years of relevant experience in a large-scale data center environment (for Senior Engineer role)
• Excellent communication skills with the ability to collaborate effectively across teams and business functions
• Strong leadership qualities; candidates with team leadership experience may be considered for a Lead role

Skill Sets

• Programming Languages: Kusto, Java, Python, Perl
• Operating Systems: Linux
• Virtual Networking: SDN, VNET, DNS, ExpressRoute, Traffic Manager, Load Balancer
• Data Formats: JSON, XML
• Certifications (Preferred): CCNP, JNCIP
• Additional Skills: Network automation and security experience

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related discipline
• Experience:
• Minimum 2 years of relevant experience for Engineer role
• Minimum 5 years of relevant experience for Lead role, with team leadership capabilities
• Strong experience supporting and troubleshooting enterprise-level, mission-critical applications, including handling complex incidents and escalations
• Excellent written and verbal communication skills
• Strong customer-centric mindset with a focus on delivering high-quality support experience
• Ability to learn quickly and adapt in a fast-paced, dynamic environment

Key Responsibilities

•  Provide operational support for customer solutions and workloads on Microsoft Azure,including:
•  Trend analysis
•  Proactive monitoring
•  Event and capacity planning
•  Take ownership of project-level Azure issues, driving them to resolution while ensuring readiness for key project milestones
•  Lead Azure support efforts to rapidly mitigate critical incidents, ensuring timely and clear communication in a 24x7x365 global support environment
• Manage a subset of customer support cases end-to-end, ensuring high-quality resolution and customer satisfaction
• Perform and deliver Root Cause Analysis (RCA) to prevent recurrence of issues
• Act as a customer advocate, providing feedback and feature recommendationsto improve platform resiliency and address pain points
• Continuously enhance technical expertise in Azure services and cloud technologies

Technical Skill Sets

• Automation & Scripting: Python, C#,PowerShell, Open-source tools
• Cloud Expertise:

1.  CoreIaaS (Infrastructure as a Service)
2. AzurePaaS Services
3. DataPlatforms & Big Data
4. Identity& Authentication (e.g., Azure AD)

• Certifications: AZ-900 (Microsoft Azure Fundamentals)preferred

(EA Reg No:20C0312)

Please email acopy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Onlyshortlisted candidates will be notified.

We are seeking an experienced Service Delivery Manager to oversee the operation, maintenance, and continuous improvement of IT systems. This role ensures reliable, secure service delivery by managing teams, vendors, and SLAs while driving operational excellence.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.