YOUR SCHEDULE40 hours per weekMon–Fri: 12:00pm – 8:00pmSaturdays & Public Holidays: 8:00am – 3:00pm1 weekday off + Sunday off per weekWhat You'll DoGr.....
YOUR SCHEDULE
40 hours per week
Mon–Fri: 12:00pm – 8:00pm
Saturdays & Public Holidays: 8:00am – 3:00pm
1 weekday off + Sunday off per week
What You'll Do
Greet walk-ins and handle payments for physiotherapy clients and PT renewals
Manage physiotherapy bookings accurately
Answer member enquiries in person, over the phone, and via WhatsApp/email
Handle daily admin records, follow-up tasks
Be the first point of contact for member feedback and resolve issues calmly
Follow up proactively on outstanding customer issues and ensure resolution
Check in with members post-visit to gather feedback and maintain satisfaction
Keep the front desk running smoothly when the full-time team has signed off
Who We're Looking For
Minimum 1–2 years of front desk, receptionist, admin, or customer service experience
Someone who takes ownership: you don't wait to be told twice
Comfortable handling a busy counter independently
Warm, professional, and good with people of all ages
A natural follow-through; you close the loop without being asked
Experience in a gym, clinic, or wellness setting is a bonus but not required
Proficient in basic computer use (Google Sheets)
Why Join Us
Stable recurring hours, not ad hoc
Small, supportive team environment
Gym access perks
Insurance Benefits
Opportunity to grow into a more senior ops role as we expand
