Total 3 job vacancies by Exceltech Computers Pte. Ltd.

Manage Front Desk duties with customer service mindset meeting

the realist challenges and demands of a Primary/Secondary School setting

 Answer phone calls, attend to walk-in visitors, takes messages,

responds to enquiries and provide general useful information (in a

dynamic environment where calls are volumous)

 Maintain customer related information when required, eg phone log.

 Communicate with teachers regarding parents’ feedback/ messages

from phone calls or walk-in parents

 Handle daily varied demands and queries from parents/students/

vendors/saff etc

 Render first level assistance to walk-in students’ needs including

sick and injured students. To escalate case to other colleagues in

the office immediately if it is beyond superficial cases

 Handle/support situation when students’ vomit, soiled their clothes

 Assist student in times of need, eg lost & found

1)          Provide production support for 24x7 on Core Banking applications.

2)          Recent experience in working with Java J2EE applications

3)          Good understanding of core banking and banking operations is highly desirable.

4)          Prior experience with Sunline Core Banking would be a strong case forcandidate.

5)          Experience in application support role for min 2 years for support orDevelopers

6)          Willing to learn with good knowledge of Java, Unix, SQL

7)          Experience in programming languages such as JAVA/J2EE.

8)          Experience in Unix commands , SQL queries

9)          Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

10)        Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch and Grafana.

11)        Dynamic individual with thirst to learn

12)        Strong team player with excellent inter-personal skills

13)        Ownership oriented and ability to meet SLAs with no compromise on the qualityof the work

14)        Good problem-solving skills and ability to work under pressure in a fast-pacedenvironment.

15)        Strong communication skills with the ability to liaise effectively acrossteams.

Manage Front Desk duties with customer service mindset meeting

the realist challenges and demands of a Primary/Secondary School setting

 Answer phone calls, attend to walk-in visitors, takes messages,

responds to enquiries and provide general useful information (in a

dynamic environment where calls are volumous)

 Maintain customer related information when required, eg phone log.

 Communicate with teachers regarding parents’ feedback/ messages

from phone calls or walk-in parents

 Handle daily varied demands and queries from parents/students/

vendors/saff etc

 Render first level assistance to walk-in students’ needs including

sick and injured students. To escalate case to other colleagues in

the office immediately if it is beyond superficial cases

 Handle/support situation when students’ vomit, soiled their clothes

 Assist student in times of need, eg lost & found