Tuition Centre Operations Manager ( West)
2 days ago
Tuition Centre Manager — Cambridge Learning Group491 Jurong West Ave 1 · Primary–Secondary tuition centreRun our centre, lead the tutor team, and grow.....
Tuition Centre Manager — Cambridge Learning Group
491 Jurong West Ave 1 · Primary–Secondary tuition centre
Run our centre, lead the tutor team, and grow our weekend classes.
This isn't a front-desk role — you'll report directly to the founder with real autonomy and a path to senior leadership.
What You'll Own
- Grow Sat & Sun classes — recruit tutors, enrol students. Your flagship KPI.
- Lead the tutor team (Maths, English, Science, Chinese, POA): scheduling, huddles, check-ins.
- Own the parent experience: WhatsApp, check-in calls, complaints, renewals.
- Run lead follow-up and the conversion funnel.
- Coordinate holiday programmes and assessment cycles.
- Track utilisation and retention weekly, and partner with the founder on growth.
What We Offer
- Salary: $2,700–$2,800 (probation), $3,000–$3,500 on confirmation.
- Bonus & commission after confirmation, tied to retention and fill rate.
- Schedule: Months 1–9, Mon–Fri 2–9pm + Sat 10am–7pm (44 hrs). Once Sunday classes launch, shift to Wed–Sun, Mon & Tue off (42 hrs).
- Direct founder mentorship + exposure to marketing and ops strategy.
- 14 days leave (7 flexible + 7 in December).
You're a Fit If You
- Have 1+ year in operations or centre management (fresh grads with the right attitude welcome too).
- Speak English plus Mandarin, Malay, or Tamil.
- Can track 100+ students and a tutor roster.
- Know WhatsApp Business, Google Workspace, and AI tools.
- Are Singaporean or PR.
How to Apply
Send your CV + a 3-line answer to: "A parent WhatsApps you at 9pm — their Sec 3 child wants to quit AMaths. What's your first reply?"
