Customer Service Executive
Full-time
Senior Executive
2 months ago
Job Summary:We are seeking a dedicated Customer Service Executive to join our team in printing company.This role involves providing exceptional custom.....
Job Summary:
We are seeking a dedicated Customer Service Executive to join our team in printing company.
This role involves providing exceptional customer support, managing inquiries, and ensuring client satisfaction across various communication channels.
Job Description:
• Handle customer inquiries via phone, email, and chat, providing prompt and accurate information
• Process customer requests, complaints, and feedback, ensuring timely resolution and follow-up
• Handle cashier duties when needed
• Collaborate with other departments to address complex customer issues and improve service quality
Job Requirements:
• Excellent communication skills in English, with proficiency in additional languages being an advantage
• Strong problem-solving abilities and attention to detail
Good to Have:
• Background or skills in design, which can be beneficial in understanding and communicating visual concepts to customers
