Company Overview / Employee Value Proposition
With a track record of more than 40 years in the industry, ONG&ONG has earned an unparalleled reputation for servicing our clients with creativity, excellence and commitment. ONG&ONG offers a complete 360º solution – i.e. a parceled cross-discipline integrated solution, encompassing all aspects of the construction business. This three-pronged solution encompasses design (architecture, urban planning, interior, landscape, environmental branding, lighting and experience design), engineering (mechanical, electrical, civil, structural, fire safety and environmental) and management (project, development, construction, cost and place). We are an ISO14001 certified practice with offices in Singapore, Vietnam, Malaysia, Indonesia, Thailand and Mongolia. In-depth knowledge of the local context, culture and regulations allow us to better understand our clients' needs to enable us to meet and exceed their expectations. With more than a hundred awards to our name, ONG&ONG constantly works towards staying ahead of the competition.
Job Summary
Provide comprehensive administrative and reception support to enhance operational efficiency and client engagement across ONG&ONG’s offices, ensuring seamless communication, vendor management, and event coordination.
Responsibilities
- Answer and direct incoming calls to appropriate staff, ensuring timely and professional communication
- Greet and assist walk-in couriers, deliveries, guests, and respond to general staff queries to maintain smooth front-desk operations
- Manage incoming and outgoing correspondence, including mails, couriers, and registered mails at the Post Office, ensuring accurate and timely handling
- Oversee ordering and inventory management of pantry and stationery supplies to maintain adequate stock levels
- Printer code administration to facilitate secure and efficient office access and printing services
- Liaise with external vendors to ensure proper maintenance and upkeep of office premises, enhancing the workplace environment
- Arrange and manage meeting and conference room setups, including preparation and cleanup, to support effective internal and external engagements
- Negotiate with vendors to obtain competitive pricing, delivery schedules, and payment terms, ensuring cost-effective procurement and prompt service delivery
- Assist with our in-house e-Shop system for staff benefits, including ordering, packing, and inventory
- Ensure company facilities and office equipment contracts, repairs, and maintenance (e.g., copiers, plotters, air conditioning, lighting, telephones, fire extinguishers) are operational and up to date
- Coordinate with landlord on carpark matters, maintenance support, feedback, and related enquiries to maintain facility standards
- Source and purchase supplies/gifts for festive seasons (e.g., Chinese New Year, Mid-Autumn Festival) and company events
- Stand in as backup at Keppel location as needed
- Perform other relevant ad-hoc duties as assigned by the Supervisor to support team objectives
Required competencies and certifications
- Proficient in MS Office suite, particularly Word, Excel, and Outlook, to efficiently manage administrative tasks
- Strong organisational and time management skills with meticulous attention to detail to ensure accuracy and timely completion of duties
- Excellent communication and interpersonal skills to facilitate effective collaboration and client interaction
- Ability to work independently and collaboratively within a team to achieve operational goals
