Total 19 job vacancies

Account Executive

Pasir Gudang, Johor

EVERZINC – Zinc Chemical Division

Job Summary

We are looking for a responsible and detail-oriented Account Executive to support the daily operations of the Accounts & Finance Department. The successful candidate will assist in financial reporting, treasury management, compliance matters, and E-Invoicing functions.

Key Responsibilities

• Handle daily accounting operations including Accounts Payable (AP) and Accounts Receivable (AR)
• Perform bank reconciliations and account reconciliations
• Assist in preparing monthly financial reports and cash flow reports
• Support budgeting, forecasting, and financial analysis activities
• Ensure compliance with accounting standards and statutory requirements
• Assist in audit and tax-related matters
• Manage E-Invoicing processes and invoice tracking
• Monitor company expenses and maintain proper documentation
• Support treasury and banking transactions
• Assist with LMW monthly and yearly reporting
• Perform other ad-hoc duties assigned by management

Requirements

Education & Experience

• Bachelor’s Degree in Accounting, Finance, or related field
• Minimum 3–5 years of working experience in accounting or finance
• Experience handling full set of accounts is an added advantage
• Exposure to audit, tax compliance, and treasury management preferred
• Knowledge in E-Invoicing and LMW reporting is an advantage

Technical Skills

• Good knowledge of accounting standards (MFRS/IFRS)
• Proficient in Microsoft Excel
• Familiar with ERP/accounting systems such as SAP or Oracle
• Strong analytical and problem-solving skills

Personal Attributes

• High integrity and professionalism
• Detail-oriented and organized
• Good communication and teamwork skills
• Able to work independently and meet deadlines
• Proactive and adaptable in a fast-paced environment

Why Join Us?

• Stable and established international company
• Career growth opportunities
• Professional working environment
• Exposure to treasury and E-Invoicing operations

Apply now and be part of our growing finance team!

Job Purpose

The Business Development Executive is responsible for expanding market opportunities, driving sales growth, and strengthening client relationships in the plastics trading sector. This role involves identifying potential customers, developing strategic partnerships, and promoting value-added solutions to meet clients' evolving needs. 

Duties and Responsibilities

• Identify and develop new business opportunities in the plastics and chemicals trading industry. 
• Build and maintain strong relationships with clients, suppliers, and industry stakeholders. 
• Conduct market research and competitor analysis to identify growth opportunities. 
• Develop and execute sales strategies to achieve revenue targets. 
• Prepare proposals, presentations, and contract negotiations to secure new accounts. 
• Work closely with internal teams to ensure efficient supply chain and order fulfillment. 
• Monitor pricing trends, customer demands, and industry regulations to optimize business strategies. 
• Represent Toling Corporation at trade shows, conferences, and networking events. 
• Ensure customer satisfaction by addressing inquiries, resolving issues, and providing after-sales support. 
• Track sales performance and market feedback, providing insights for continuous improvement. 

Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field. 
• 1–3 years of experience in business development, sales, or trading (preferably in the plastics or chemical industry). 
• Strong sales, negotiation, and relationship-building skills. 
• Knowledge of plastics trading, market trends, and supply chain operations is an advantage. 
• Self-motivated, results-oriented, and able to work independently. 
• Ability to develop long-term business partnerships and expand client portfolios. 
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools. 
• Fluency in English, Bahasa Malaysia, and Mandarin (preferred due to supplier and client interactions). 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Purpose 

The Business Development Executive is responsible for expanding market opportunities, driving sales growth, and strengthening client relationships in the plastics trading sector. This role involves identifying potential customers, developing strategic partnerships, and promoting value-added solutions to meet clients' evolving needs. 

Duties and Responsibilities 

• Identify and develop new business opportunities in the plastics and chemicals trading industry. 
• Build and maintain strong relationships with clients, suppliers, and industry stakeholders. 
• Conduct market research and competitor analysis to identify growth opportunities. 
• Develop and execute sales strategies to achieve revenue targets. 
• Prepare proposals, presentations, and contract negotiations to secure new accounts. 
• Work closely with internal teams to ensure efficient supply chain and order fulfillment. 
• Monitor pricing trends, customer demands, and industry regulations to optimize business strategies. 
• Represent Toling Corporation at trade shows, conferences, and networking events. 
• Ensure customer satisfaction by addressing inquiries, resolving issues, and providing after-sales support. 
• Track sales performance and market feedback, providing insights for continuous improvement. 

Qualifications 

• Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field. 
• 1–3 years of experience in business development, sales, or trading (preferably in the plastics or chemical industry). 
• Strong sales, negotiation, and relationship-building skills. 
• Knowledge of plastics trading, market trends, and supply chain operations is an advantage. 
• Self-motivated, results-oriented, and able to work independently. 
• Ability to develop long-term business partnerships and expand client portfolios. 
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools. 
• Fluency in English, Bahasa Malaysia, and Mandarin (preferred due to supplier and client interactions). 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Role Overview

The Strategic Brand & Partnerships Manager will lead LGSI’s brand positioning, strategic outreach, and ecosystem engagement agenda. This role sits at the intersection of business development, marketing, strategic communications, and thought leadership, translating LGSI’s investment thesis into compelling narratives and meaningful partnerships.

You will play a critical role in shaping LGSI’s identity as a purpose-led investment platform while enabling strategic relationships that drive visibility, influence, and catalytic capital.

Key Responsibilities

1. Strategic Branding & Positioning

• Lead the development and execution of LGSI’s brand strategy and visual identity, ensuring alignment with LGSI’s mission, fund strategy, and organisational priorities.
• Ensure consistent messaging across all communication materials, investor decks, reports, the website, and public engagements.
• Build LGSI’s thought leadership presence through articles, media engagements, conferences, and speaking opportunities.
• Maintain brand governance and compliance, ensuring communications adhere to LGSI’s brand guidelines and sustainability disclosure standards.

2. Communications & Content Strategy

• Drive storytelling that connects LGSI’s investment pillars with measurable and authentic impact outcomes.
• Develop compelling multi-format content (social media, investor briefs, articles, ESG reports, campaign assets).
• Coordinate and manage the design, production, and publication of communication and marketing materials.
• Work closely with internal teams to translate technical investment insights into accessible narratives for partners, investors, and the wider ecosystem.

3. Ecosystem Engagement & Business Development

• Map, cultivate, and strengthen strategic relationships with investors, family offices, development finance institutions, corporates, and ecosystem partners.
• Support investor relations efforts, including narrative crafting that connects financial returns with sustainability outcomes.
• Prepare, maintain, and refine investor materials such as fund sheets, presentations, and periodic stakeholder updates.
• Represent LGSI at ecosystem events, dialogues, and partnership engagements to enhance visibility and trust in the LGSI brand.

4. Market Intelligence & Strategic Support

• Track trends in ESG investing, sustainable finance, climate innovation, and circular economy models.
• Translate market insights into strategic recommendations, positioning opportunities, or potential partnership pipelines.
• Support Senior Management with inputs for pitch materials, partnership proposals, and grant submissions.

5. Internal Collaboration & Alignment

• Partner with Investment, Sustainability, and Operations teams to ensure consistent messaging, brand alignment, and integration of impact data.
• Facilitate cross-functional communication and delivery to ensure timely execution of branding, communications, and partnership initiatives.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Growth and quality of LGSI’s visibility and engagement across sustainability and investment networks.
• Number, depth, and strategic value of partnerships and investor engagements built per quarter.
• Consistency, clarity, and brand alignment of communication materials and public messaging.
• Recognition through media features, speaking engagements, or published content under the LGSI brand.
• Internal alignment and execution effectiveness across teams on branding and partnership initiatives.

Who We’re Looking For (Minimum Requirements)

• 5–8 years of experience in branding, strategic communications, partnerships, or related fields, ideally with exposure to financial services, ESG, sustainability, or corporate affairs.
• Demonstrated ability to lead branding and communication functions within a fast-paced, lean organisation.
• Strong writing, presentation, and stakeholder management capabilities, with an ability to engage diverse audiences.

Preferred Qualities

• Experience in impact investing, sustainable finance, ESG, or startup/innovation ecosystems.
• Strong visual storytelling and design sensibility (e.g., Canva, PowerPoint, Adobe Suite).
• Self-driven, collaborative, and comfortable working with varied stakeholder groups—from investors to NGOs.
• Strategic thinker able to connect brand identity with investment impact and ecosystem influence.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

About the Role

We are seeking a Marketing Executive who is passionate about sustainability and creative storytelling. In this role, you will drive our content and digital marketing efforts to build a strong online presence and thought leadership position within the sustainability and circular economy landscape.

You will serve as the curator of our content library, creating engaging materials that help customers and stakeholders understand sustainability and the role they can play in achieving a circular future. Occasionally, you will also participate in physical events such as tradeshows, expos, seminars, and CSR activities.

Key Responsibilities

1. Content Creation

• Lead the creation and curation of Nuplas Solutions’ content library.
• Develop engaging and informative content such as videos (short & long form), infographics, website copy, press releases, and opinion pieces.
• Maintain a consistent brand voice and personality across all materials.
• Participate in industry events, develop relationships, and conduct interviews with thought leaders to gather insights.
• Align all content initiatives with the goal of positioning Nuplas Solutions and the Lean Giap Group as industry leaders in sustainability and circular economy solutions.

2. Social Media Management & Community Building

• Manage company social media platforms and stay updated on current trends and technologies.
• Understand online user behavior to create engaging, shareable content.
• Drive community engagement and strengthen online interactions.
• Prepare performance reports and insights for each social media platform.
• Develop and execute strategies to enhance audience growth and brand engagement.

3. Digital Marketing

• Support digital marketing efforts including ad campaigns, SEO optimization, website updates, and analytics tracking.
• Strengthen the brand’s visibility in search results related to sustainability and circular economy.
• Work to expand content reach beyond social media through effective digital strategies.

4. Branding Strategy

• Collaborate with the larger Lean Giap Group marketing team on brand-building initiatives.
• Coordinate with different business divisions to strengthen brand positioning through both online and offline activities.

Key Competencies & Work Approach

• Collaborative: Open and articulate in sharing ideas, and actively contributes to brainstorming sessions.
• Receptive: Able to accept constructive feedback while confidently presenting alternative solutions.
• Organized: Works well within deadlines and manages multiple priorities effectively.
• Resilient: Performs well under pressure while maintaining a positive attitude.
• Detail-Oriented: Pays close attention to task requirements and quality, ensuring accurate execution.

Qualifications & Skills

• 3 years of experience in social media management, video production, or content creation.
• Fresh graduates are also encouraged to apply.
• Strong understanding of both traditional and digital media platforms.
• Knowledge or interest in sustainability-related fields (energy, materials, carbon, technology) is a plus — sustainability training will be provided for successful candidates.
• Experience managing or collaborating with digital marketing/media agencies or online influencers is advantageous.
• Experience conducting interviews or moderating seminars will be highly valued.
• Comfortable working with digital marketing metrics (CTR, TOV, LTV, CPM, ROAS, SERP, FYP, etc.).
• Basic ability to film and edit simple videos for social media.
• Familiarity with Google Analytics is an added advantage.
• Strong ability to tell stories using data, providing clear and concise insights to support strategic marketing plans.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Summary

We are hiring a Finance Executive to support our finance team in managing accounting operations, reporting, budgeting, taxation, and documentation for grant applications. This role is suitable for someone with audit experience (1–2 years) and commercial finance experience (3–5 years) who is hands-on, detail-oriented, and proactive in ensuring accurate and timely financial processes.

Key Responsibilities

1. Financial Reporting & Accounting

• Prepare monthly, quarterly, and annual financial reports (P&L, balance sheet, cash flow).
• Ensure accurate accounting entries and reconciliations.
• Support external audits by preparing documentation and liaising with auditors.
• Help monitor and enforce internal controls and compliance processes.

2. Budgeting & Analysis

• Assist in annual budgeting and forecasting.
• Track actual vs. budget performance and prepare variance analysis.
• Provide financial insights to support decision-making.

3. Payables, Receivables & Cash Flow

• Review supplier/contractor payments and ensure supporting documents are in order.
• Monitor collections and assist with receivables follow-up.
• Perform bank reconciliations and help manage cash flow.

4. Tax & Compliance

• Assist in preparing and submitting SST, corporate tax, and other statutory filings.
• Ensure the company complies with local financial and tax regulations.
• Liaise with tax agents and authorities when required.

Requirements

• Degree in Accounting, Finance, or equivalent.
• 1–2 years audit experience (preferably from a recognized firm).
• 3–5 years commercial finance experience in reporting, budgeting, or tax.
• Proficient in SQL and Epicor accounting systems.
• Strong Excel skills (pivot tables, formulas, etc.).
• Good attention to detail, communication skills, and ability to meet deadlines.
• Able to work independently with minimal supervision.

ACCA/MIA/CPA certification is an added advantage but not required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Overview

Joining the Fuller Impact team, you will be part of the pioneer team and play a key role in increasing the access to sustainability and ESG regionally. You will help design and implement sustainability and ESG strategies while contributing to Fuller Impact’s growth and long-term success.

We are in search of a passionate Sustainability Research Intern with a proactive and growth mindset approach.

Key Responsibilities

1. Sustainability & ESG Research

• Conduct research on sustainability trends, global frameworks (e.g., GRI, TCFD, ISSB), and relevant regulations to support Fuller Impact’s programmes and strategic initiatives.

2. Competitor & Market Analysis

• Benchmark sustainability tools, platforms, and services to identify gaps, opportunities, and innovation pathways aligned with Fuller Impact’s mission.

3. User & Stakeholder Research Support

• Assist in developing and analysing surveys, interviews, and user feedback for programme design and strategic decision-making.

4. Data & Framework Mapping

• Support the organisation and alignment of ESG indicators, metrics, and categories with recognised sustainability standards.

5. Content & Knowledge Development

• Contribute to the creation of knowledge assets such as glossaries, toolkits, guidance documents, training materials, and communication content.

6. Policy & Market Monitoring

• Track sustainability-related policy updates and market developments across regions, summarising insights for internal use.

7. Documentation & Presentation Support

• Assist in preparing internal briefs, research summaries, and presentation materials for stakeholders and project partners.

8. Stakeholder Engagement

• Support relationship-building with internal and external stakeholders to ensure effective collaboration and impactful outcomes.

9. Special Projects

• Support ad hoc initiatives across Fuller Academy and Fuller Solutions, including research, content development, and strategic innovation.

Requirements

● A final year student or recent graduate with a passion for sustainability and research.

● Able to commit to a minimum of 3 months.

● Business-level written and verbal communication skills, strong analytical and creative problem solving abilities.

● Excellent interpersonal skills, organizational, and operational skills.

● Strong attention to detail and ability to work independently.

Perks & Benefits

• Employee equity
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Personal leave
• Open culture
• Personal development opportunities
• Remote work flexibility

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Summary

We are hiring a Finance Executive to support our finance team in managing accounting operations, reporting, budgeting, taxation, and documentation for grant applications. This role is suitable for someone with audit experience (1–2 years) and commercial finance experience (3–5 years) who is hands-on, detail-oriented, and proactive in ensuring accurate and timely financial processes.

Key Responsibilities

1. Financial Reporting & Accounting

• Prepare monthly, quarterly, and annual financial reports (P&L, balance sheet, cash flow).
• Ensure accurate accounting entries and reconciliations.
• Support external audits by preparing documentation and liaising with auditors.
• Help monitor and enforce internal controls and compliance processes.

2. Budgeting & Analysis

• Assist in annual budgeting and forecasting.
• Track actual vs. budget performance and prepare variance analysis.
• Provide financial insights to support decision-making.

3. Payables, Receivables & Cash Flow

• Review supplier/contractor payments and ensure supporting documents are in order.
• Monitor collections and assist with receivables follow-up.
• Perform bank reconciliations and help manage cash flow.

4. Tax & Compliance

• Assist in preparing and submitting SST, corporate tax, and other statutory filings.
• Ensure the company complies with local financial and tax regulations.
• Liaise with tax agents and authorities when required.

Requirements

• Degree in Accounting, Finance, or equivalent.
• 1–2 years audit experience (preferably from a recognized firm).
• 3–5 years commercial finance experience in reporting, budgeting, or tax.
• Proficient in SQL and Epicor accounting systems.
• Strong Excel skills (pivot tables, formulas, etc.).
• Good attention to detail, communication skills, and ability to meet deadlines.
• Able to work independently with minimal supervision.

ACCA/MIA/CPA certification is an added advantage but not required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Summary

We are hiring a Finance Executive to support our finance team in managing accounting operations, reporting, budgeting, taxation, and documentation for grant applications. This role is suitable for someone with audit experience (1–2 years) and commercial finance experience (3–5 years) who is hands-on, detail-oriented, and proactive in ensuring accurate and timely financial processes.

Key Responsibilities

1. Financial Reporting & Accounting

• Prepare monthly, quarterly, and annual financial reports (P&L, balance sheet, cash flow).
• Ensure accurate accounting entries and reconciliations.
• Support external audits by preparing documentation and liaising with auditors.
• Help monitor and enforce internal controls and compliance processes.

2. Budgeting & Analysis

• Assist in annual budgeting and forecasting.
• Track actual vs. budget performance and prepare variance analysis.
• Provide financial insights to support decision-making.

3. Payables, Receivables & Cash Flow

• Review supplier/contractor payments and ensure supporting documents are in order.
• Monitor collections and assist with receivables follow-up.
• Perform bank reconciliations and help manage cash flow.

4. Tax & Compliance

• Assist in preparing and submitting SST, corporate tax, and other statutory filings.
• Ensure the company complies with local financial and tax regulations.
• Liaise with tax agents and authorities when required.

Requirements

• Degree in Accounting, Finance, or equivalent.
• 1–2 years audit experience (preferably from a recognized firm).
• 3–5 years commercial finance experience in reporting, budgeting, or tax.
• Proficient in SQL and Epicor accounting systems.
• Strong Excel skills (pivot tables, formulas, etc.).
• Good attention to detail, communication skills, and ability to meet deadlines.
• Able to work independently with minimal supervision.

ACCA/MIA/CPA certification is an added advantage but not required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Summary

We are hiring a Finance Executive to support our finance team in managing accounting operations, reporting, budgeting, taxation, and documentation for grant applications. This role is suitable for someone with audit experience (1–2 years) and commercial finance experience (3–5 years) who is hands-on, detail-oriented, and proactive in ensuring accurate and timely financial processes.

Key Responsibilities

1. Financial Reporting & Accounting

• Prepare monthly, quarterly, and annual financial reports (P&L, balance sheet, cash flow).
• Ensure accurate accounting entries and reconciliations.
• Support external audits by preparing documentation and liaising with auditors.
• Help monitor and enforce internal controls and compliance processes.

2. Budgeting & Analysis

• Assist in annual budgeting and forecasting.
• Track actual vs. budget performance and prepare variance analysis.
• Provide financial insights to support decision-making.

3. Payables, Receivables & Cash Flow

• Review supplier/contractor payments and ensure supporting documents are in order.
• Monitor collections and assist with receivables follow-up.
• Perform bank reconciliations and help manage cash flow.

4. Tax & Compliance

• Assist in preparing and submitting SST, corporate tax, and other statutory filings.
• Ensure the company complies with local financial and tax regulations.
• Liaise with tax agents and authorities when required.

Requirements

• Degree in Accounting, Finance, or equivalent.
• 1–2 years audit experience (preferably from a recognized firm).
• 3–5 years commercial finance experience in reporting, budgeting, or tax.
• Proficient in SQL and Epicor accounting systems.
• Strong Excel skills (pivot tables, formulas, etc.).
• Good attention to detail, communication skills, and ability to meet deadlines.
• Able to work independently with minimal supervision.

ACCA/MIA/CPA certification is an added advantage but not required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Role Overview

The Strategic Brand & Partnerships Manager will lead LGSI’s brand positioning, strategic outreach, and ecosystem engagement agenda. This role sits at the intersection of business development, marketing, strategic communications, and thought leadership, translating LGSI’s investment thesis into compelling narratives and meaningful partnerships.

You will play a critical role in shaping LGSI’s identity as a purpose-led investment platform while enabling strategic relationships that drive visibility, influence, and catalytic capital.

Key Responsibilities

1. Strategic Branding & Positioning

• Lead the development and execution of LGSI’s brand strategy and visual identity, ensuring alignment with LGSI’s mission, fund strategy, and organisational priorities.
• Ensure consistent messaging across all communication materials, investor decks, reports, the website, and public engagements.
• Build LGSI’s thought leadership presence through articles, media engagements, conferences, and speaking opportunities.
• Maintain brand governance and compliance, ensuring communications adhere to LGSI’s brand guidelines and sustainability disclosure standards.

2. Communications & Content Strategy

• Drive storytelling that connects LGSI’s investment pillars with measurable and authentic impact outcomes.
• Develop compelling multi-format content (social media, investor briefs, articles, ESG reports, campaign assets).
• Coordinate and manage the design, production, and publication of communication and marketing materials.
• Work closely with internal teams to translate technical investment insights into accessible narratives for partners, investors, and the wider ecosystem.

3. Ecosystem Engagement & Business Development

• Map, cultivate, and strengthen strategic relationships with investors, family offices, development finance institutions, corporates, and ecosystem partners.
• Support investor relations efforts, including narrative crafting that connects financial returns with sustainability outcomes.
• Prepare, maintain, and refine investor materials such as fund sheets, presentations, and periodic stakeholder updates.
• Represent LGSI at ecosystem events, dialogues, and partnership engagements to enhance visibility and trust in the LGSI brand.

4. Market Intelligence & Strategic Support

• Track trends in ESG investing, sustainable finance, climate innovation, and circular economy models.
• Translate market insights into strategic recommendations, positioning opportunities, or potential partnership pipelines.
• Support Senior Management with inputs for pitch materials, partnership proposals, and grant submissions.

5. Internal Collaboration & Alignment

• Partner with Investment, Sustainability, and Operations teams to ensure consistent messaging, brand alignment, and integration of impact data.
• Facilitate cross-functional communication and delivery to ensure timely execution of branding, communications, and partnership initiatives.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Growth and quality of LGSI’s visibility and engagement across sustainability and investment networks.
• Number, depth, and strategic value of partnerships and investor engagements built per quarter.
• Consistency, clarity, and brand alignment of communication materials and public messaging.
• Recognition through media features, speaking engagements, or published content under the LGSI brand.
• Internal alignment and execution effectiveness across teams on branding and partnership initiatives.

Who We’re Looking For (Minimum Requirements)

• 5–8 years of experience in branding, strategic communications, partnerships, or related fields, ideally with exposure to financial services, ESG, sustainability, or corporate affairs.
• Demonstrated ability to lead branding and communication functions within a fast-paced, lean organisation.
• Strong writing, presentation, and stakeholder management capabilities, with an ability to engage diverse audiences.

Preferred Qualities

• Experience in impact investing, sustainable finance, ESG, or startup/innovation ecosystems.
• Strong visual storytelling and design sensibility (e.g., Canva, PowerPoint, Adobe Suite).
• Self-driven, collaborative, and comfortable working with varied stakeholder groups—from investors to NGOs.
• Strategic thinker able to connect brand identity with investment impact and ecosystem influence.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Huraian Kerja:

Kami sedang mencari Khidmat Pelanggan Dalam Talian yang berdedikasi dan proaktif untuk menyertai pasukan kami, dan kami menggalakkan graduan baharu untuk memohon. Calon yang ideal akan menyediakan sokongan profesional dan tepat pada masanya kepada pelanggan dan vendor di platform pasaran dalam talian kami melalui e-mel, sembang dan media sosial. Tanggungjawab termasuk menangani pertanyaan berkaitan penyenaraian produk, transaksi dan penggunaan platform, membantu penjejakan pesanan dan penyelesaian isu, menyokong vendor dengan pendaftaran dan persediaan kedai dan menggunakan kemahiran IT untuk menyelesaikan masalah teknikal. Sertai kami untuk menyumbang kepada pengalaman pelanggan yang positif dan memacu kejayaan platform secara keseluruhan.

Graduan baru juga digalakkan untuk memohon.

Tanggungjawab Kerja:

• Memberikan sokongan profesional dan tepat pada masanya kepada pelanggan/vendor di platform pasaran dalam talian melalui pelbagai saluran, termasuk e-mel, sembang dan media sosial.
• Menangani pertanyaan pelanggan/vendor berkaitan dengan penyenaraian produk, transaksi dan penggunaan platform umum, bagi memastikan pengalaman pelanggan yang positif.
• Membantu pelanggan/vendor dengan penjejakan pesanan, pemulangan dan penyelesaian isu, menunjukkan pemahaman yang mendalam tentang dasar dan prosedur pasaran dalam talian.
• Menyokong vendor dalam proses pendaftaran, pengesahan dan persediaan kedai, termasuk tugas seperti muat naik produk, pengaturan penghantaran dan banyak lagi.
• Menggunakan kemahiran IT untuk menavigasi platform pasaran dalam talian, menyelesaikan masalah teknikal dan membimbing pelanggan/vendor melalui proses dalam talian.
• Bekerjasama dengan pasukan IT untuk meningkatkan dan menyelesaikan isu teknikal yang memberi kesan kepada interaksi pelanggan/vendor di platform dalam talian.
• Mengekalkan rekod pelanggan/vendor yang tepat dan komprehensif dalam sistem platform, mendokumentasikan interaksi dan penyelesaian dengan berkesan.
• Kekal dimaklumkan tentang kemas kini pasaran dalam talian, aktiviti promosi dan dasar untuk memberikan maklumat yang tepat kepada pelanggan/vendor.
• Bekerjasama dengan pasukan pelbagai fungsi, termasuk jualan, logistik, kewangan dan sokongan teknikal, untuk menangani keperluan pelanggan/vendor dan menyumbang kepada kepuasan pelanggan/vendor secara keseluruhan.
• Mengenal pasti secara proaktif peluang untuk penambahbaikan proses di platform pasaran dalam talian dan memberikan maklum balas yang membina.
• Mematuhi perjanjian tahap perkhidmatan (SLA) yang ditetapkan untuk memastikan penyelesaian pertanyaan dan isu pelanggan/vendor yang cekap.
• Mampu mengendalikan kerja berbilang tugas atau mencabar. Mengendalikan pelbagai tugas di luar khidmat pelanggan, termasuk tanggungjawab dalam jualan, aliran proses, pengujian sistem, dll.

Keperluan Kerja:

• Ijazah Sarjana Muda dalam mana-mana bidang yang berkaitan atau pengalaman kerja yang setara. (Graduan baru digalakkan untuk memohon.)
• Latar belakang dalam Teknologi Maklumat atau bidang berkaitan adalah satu kelebihan tambahan.
• Kemahiran komunikasi yang baik dalam bahasa Cina, Inggeris atau Melayu (bertulis dan lisan) untuk menyokong asas pelanggan yang pelbagai.
• Kesediaan untuk belajar dengan kemahiran menyelesaikan masalah yang kukuh dan kebolehan untuk mengendalikan dan menyelesaikan masalah pelanggan secara bebas.
• Kemahiran asas dengan alatan CRM dan sistem IT adalah satu kelebihan (latihan akan diberikan).
• Kebolehan dan minat untuk belajar dan menavigasi platform pasaran dalam talian.
• Minat untuk memberikan perkhidmatan pelanggan yang baik dan sikap positif untuk melebihi jangkaan pelanggan.
• Kebiasaan dengan alat komunikasi dalam talian, platform media sosial atau alat sokongan pelanggan merupakan satu kelebihan tambahan.

Faedah & Kebaikan

• Ekuiti pekerja
• Komisen dan bonus
• Waktu kerja fleksibel
• Snek percuma / Waktu gembira
• Insurans perubatan
• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar
• Elaun untuk pendidikan berterusan
• Fleksibiliti kerja jarak jauh

職位描述：

我們正在尋找一位積極主動、盡職盡責的線上客服專員加入我們的團隊，歡迎應屆畢業生申請。理想的候選人將透過電子郵件、聊天和社交媒體，為我們在線商城平台上的客戶和供應商提供及時專業的支援。職責包括解答與產品清單、交易和平台使用相關的諮詢，協助訂單追蹤和問題解決，支援供應商註冊和店鋪設置，以及運用IT技能解決技術問題。加入我們，共同提升顧客體驗，協助平台整體成功。

也歡迎應屆畢業生申請。

工作職責：

• 透過電子郵件、聊天和社交媒體等各種管道，為線上市場平台上的客戶/供應商提供及時、專業的支援。
• 處理客戶/供應商關於產品清單、交易和一般平台使用的諮詢，確保良好的客戶體驗。
• 協助客戶/供應商進行訂單追蹤、退貨和問題解決，充分了解線上市場的政策和程序。
• 協助供應商完成註冊、驗證和店鋪設定流程，包括產品上傳、出貨安排等任務。
• 運用IT技能操作線上市場平台，解決技術問題，並引導客戶/供應商完成線上流程。
• 與 IT 團隊協作，回報並解決影響客戶/供應商在線上平台上互動的技術問題。
• 在平台系統中維護準確、全面的客戶/供應商記錄，有效記錄互動和解決方案。
• 隨時了解線上市場、促銷活動和政策的最新動態，以便為客戶/供應商提供準確的資訊。
• 與銷售、物流、財務和技術支援等跨職能團隊合作，滿足客戶/供應商的需求，並為提高客戶/供應商的整體滿意度做出貢獻。
• 主動發現線上市場平台流程改進的機會，並提供建設性回饋。
• 遵守既定的服務等級協定（SLA），以確保高效解決客戶/供應商的諮詢和問題。
• 能夠勝任多工處理或具挑戰性的工作。除了客戶服務之外，還能處理各種其他任務，包括銷售、流程優化、系統測試等職責。

職位要求：

• 擁有相關領域的學士學位或同等工作經驗。 （歡迎應屆畢業生申請。）
• 擁有資訊科技或相關領域的背景者優先考慮。
• 具備良好的中文、英文或馬來文（書面和口頭）溝通能力，以服務多元化的客戶群。
• 具有較強的學習意願、問題解決能力、以及獨立處理和解決客戶問題的能力。
• 熟悉 CRM 工具和 IT 系統者優先（公司將提供培訓）。
• 有能力和興趣學習和使用線上市場平台。
• 對提供優質客戶服務充滿熱情，並積極主動地超越客戶期望。
• 熟悉線上通訊工具、社群媒體平台或客戶支援工具者優先考慮。

福利待遇

• 員工權益
• 佣金和獎金
• 彈性的工作時間
• 免費小吃/歡樂時光
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 繼續教育津貼
• 遠距辦公的彈性