Total 92 job vacancies in Surabaya, East Java

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Identify customer needs, oversee market research, and monitor the market trends/competitive landscape.
• Identify opportunities to out-position competitors based on areas of product differentiation, both in the short and long term.
• Manage lifecycles and product positioning in the marketplace.
• Coordinate with Marketing Department of marketing activities within the context of the overall corporate plan to meet company objectives.
• Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy.
• Customers’ relationship maintenance & Channel program management.
• Understand product trends, historical data and department input at category level in order to manage in-season opportunities or risks.
• Establish long-term strategies and annual/seasonal financial plans and identifying growth opportunities.
• Take full responsibility for business plans and business results.
• Brand position maintenance.

The Requirements:

• Bachelor's degree in business, Computer Science or relevant field.
• 3 years of relevant industry experience.
• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented.
• Strong analytical skill & ability to work under pressure.
• Technical background or must have technical curiosity and ability to learn to speak the language of technology.
• Strategic and data-driven thinking.
• Positive thinking, ambitious and goal-oriented.

Our client, a leading global technology organization, is seeking an experienced Program Manager to drive operational excellence, process optimization, stakeholder management, and large-scale business transformation initiatives across regional and global operations.

This is a contract role ending on 12 Feb 2027.

Responsibilities:

• Develop, maintain, and continuously improve standard operating procedures (SOPs), process maps, workflow documentation, knowledge resources, training materials, and certification programs to ensure operational consistency and scalability.
• Lead and contribute to strategic projects that address large-scale operational challenges by partnering with cross-functional stakeholders on project scoping, execution, implementation, and change management activities.
• Analyze operational performance trends, identify inefficiencies, and implement process improvements that enhance productivity, resource utilization, automation adoption, cross-site collaboration, and overall operational effectiveness.
• Manage supplier and internal partner selection processes, onboarding activities, performance evaluations, and progress reviews to ensure successful delivery of project objectives and operational outcomes.
• Collaborate with internal stakeholders and service providers to simplify complex workflows, implement process enhancements, and develop workflow efficiency frameworks that proactively identify operational gaps and improvement opportunities.
• Drive exceptional customer and employee experiences across end-to-end programs, policies, and operational processes by ensuring efficient and scalable service delivery models.
• Drive the ideation, development, launch, and scaling of solutions that improve operational efficiency, customer satisfaction, cost optimization, capacity planning, and business performance at local, regional, and global levels.

Requirements

• 7+ years of experience managing operational processes, including SLA governance, queue and ticket management, customer support operations, and service delivery performance monitoring.
• Strong data analytical skills with the ability to collect, synthesize, interpret, and leverage data to support operational planning, decision-making, and continuous improvement initiatives.
• Strong understanding of business operations, industry practices, and domain-specific knowledge, with the ability to translate business requirements into scalable operational solutions.
• Experience identifying, implementing, and managing process improvements, automation opportunities, and operational efficiency initiatives using relevant tools and technologies.
• Strong stakeholder, client, and partner management skills, with the ability to build trusted relationships, influence decisions, manage expectations, and drive alignment across cross-functional teams.