Total 8 job vacancies in Kampung Subang Baru

Job Descriptions:

• Handle end-to-end daily purchasing and procurement matters
• Source, evaluate, and negotiate with local suppliers to achieve the best terms and conditions.
• Manage the end-to-end procurement process, including vendor selection, negotiation, contract management, performance evaluation, and risk management.
• Coordinating all purchase activities, monitor/ track orders and ensure timely delivery.
• Monitor supplier performance and product quality, working closely with cross-functional teams.
• Monitor truck movements using GPS / GPRS tracking systems.
• Monitor Fuel Consumption Tracking

Requirements:

• At least 3 years of procurement or sourcing experience, preferably in the manufacturing industry.
• With working experience in spare parts administration and repair or related field will be an added advantage
• Strong negotiation, vendor management, and analytical skills.
• Ensure all procurement activities comply with company policies, and ethical sourcing practices.
• Good communication in English, Mandarin and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Ability to work independently and manage multiple tasks.
• Strong proficiency in Microsoft Office (Excel, Word) or equivalent tools.
• Highly experienced individual would be considered for a senior role.

Willing to travel.

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Medical insurance
• Personal development opportunities

Calon ideal akan mempunyai pengalaman terbukti dalam mengurus pasaran dalam talian, melaksanakan strategi pemasaran berkuasa AI dan meningkatkan perjalanan pelanggan melalui CRM dan automasi pemasaran. Anda akan bertanggungjawab untuk memacu pertumbuhan digital melalui inisiatif B2B dan B2C, mengurus operasi e-dagang hujung ke hujung dan mengoptimumkan prestasi merentasi pelbagai platform.

Tanggungjawab Utama:

Operasi E-Dagang

• Rancang dan laksanakan strategi pasaran yang berkesan merentasi Shopee, Lazada, TikTok Shop dan platform lain.
• Urus dan optimumkan penyenaraian produk, harga dan aktiviti promosi untuk meningkatkan keterlihatan, penukaran dan jualan.
• Menyelaras pengurusan inventori, pemprosesan pesanan dan logistik untuk memastikan operasi yang lancar dan kecekapan kos.
• Pantau kesihatan kedai dan selesaikan isu penyenaraian termasuk penggantungan, produk yang disekat dan ralat katalog.

Pemasaran & Automasi Prestasi

• Rancang dan laksanakan kempen pemasaran digital dengan tumpuan kepada SEO, SEM dan pengiklanan kata kunci untuk meningkatkan kedudukan dan jualan produk.
• Analisis prestasi kempen (ROAS, CTR, CPC) dan perhalusi strategi pemasaran dengan sewajarnya.
• Manfaatkan alatan berasaskan AI (contohnya, chatbot, automasi WhatsApp) untuk meningkatkan penglibatan pelanggan dan nilai seumur hidup.

Pemasaran CRM & Kitaran Hayat

• Bangunkan dan uruskan strategi CRM menggunakan alatan seperti FunnelKit, WordPress dan automasi WhatsApp.
• Mereka bentuk dan melaksanakan perjalanan pemasaran kitaran hayat hujung ke hujung untuk pengekalan pelanggan dan penjualan tambahan.
• Pantau tingkah laku pengguna dan segmenkan khalayak untuk pengalaman diperibadikan dan kempen pemasaran semula.

Kandungan & Penjenamaan

• Cipta kandungan yang menarik dan menarik secara visual termasuk mockup, penulisan iklan dan promosi video.
• Rancang dan laksanakan strategi kempen sekitar acara jualan utama (11.11, 12.12, tempoh perayaan).
• Pastikan konsistensi dalam penjenamaan dan nada merentasi semua titik sentuhan pelanggan.

Keperluan:

• Minimum 3–5 tahun pengalaman dalam pemasaran digital, e-dagang atau peruncitan dalam talian.
• Pengalaman langsung dengan Shopee, Lazada, TikTok Shop dan platform e-dagang yang lain.
• Biasa dengan SEO/SEM, Google Ads, alat penyelidikan kata kunci dan papan pemuka analitik pasaran.
• Pengalaman dengan alat CRM, automasi WhatsApp, WordPress atau platform automasi pemasaran yang setara.
• Mahir dalam Bahasa Inggeris dan Bahasa Malaysia, calon yang boleh berkomunikasi dalam Bahasa Mandarin akan menjadi satu kelebihan tambahan.
• Kemahiran analisis data yang kukuh dengan pemikiran penyelesaian masalah.
• Kebolehan bekerja secara bebas dan kolaboratif dalam persekitaran yang pantas, termasuk penyelarasan pasukan jarak jauh.

Kelayakan Pilihan:

• Pengalaman dalam e-dagang rentas sempadan dan penyelarasan pembekal (cth., Amazon, Taobao, 1688).
• Pengetahuan tentang alat pemasaran AI atau integrasi chatbot.
• Latar belakang dalam strategi pemasaran B2B dan B2C.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Insurans perubatan
• Pembelian Kakitangan
• Cuti hari jadi
• 5 hari kerja

理想的候選人應具備豐富的線上市場管理經驗，能夠執行人工智慧驅動的行銷策略，並透過客戶關係管理（CRM）和行銷自動化優化客戶體驗。您將負責透過B2B和B2C專案推動數位化成長，管理端到端的電子商務運營，並優化跨平台績效。

主要職責：

電子商務營運

• 制定並執行在 Shopee、Lazada、TikTok Shop 和其他平台上的有效市場策略。
• 管理和優化產品清單、定價和促銷活動，以提高曝光率、轉換率和銷售量。
• 協調庫存管理、訂單處理和物流，以確保無縫營運和成本效益。
• 監控店鋪健康狀況並解決商品上架問題，包括暫停上架、商品被屏蔽和商品目錄錯誤。

效果行銷與自動化

• 制定並執行以搜尋引擎優化 (SEO)、搜尋引擎行銷 (SEM) 和關鍵字廣告為重點的數位行銷活動，以提高產品排名和銷售量。
• 分析廣告活動成效（廣告支出報酬率、點擊率、每次點擊費用），並據此調整行銷策略。
• 利用人工智慧驅動的工具（例如聊天機器人、WhatsApp自動化）來增強客戶參與度和終身價值。

客戶關係管理與生命週期行銷

• 利用 FunnelKit、WordPress 和 WhatsApp 自動化等工具，制定和管理 CRM 策略。
• 設計並實施端到端的客戶生命週期行銷流程，以實現客戶留存和追加銷售。
• 監控使用者行為並細分受眾群體，以實現個人化體驗和再行銷活動。

內容與品牌

• 創作引人入勝、視覺效果出色的內容，包括模型、文案和影片宣傳影片。
• 圍繞重大促銷活動（11.11、12.12、假日）制定並執行行銷策略。
• 確保所有客戶接觸點的品牌形象和語調一致。

要求：

• 至少 3-5 年數位行銷、電子商務或線上零售經驗。
• 擁有 Shopee、Lazada、TikTok Shop 和其他電子商務平台的實際操作經驗。
• 熟悉搜尋引擎優化/搜尋引擎行銷、Google廣告、關鍵字研究工具和市場分析儀表板。
• 熟悉 CRM 工具、WhatsApp 自動化、WordPress 或同等行銷自動化平台。
• 精通英語和馬來語者優先考慮，會說普通話者更佳。
• 具備強大的數據分析能力和解決問題的思考方式。
• 能夠在快節奏的環境中獨立工作和協作，包括遠端團隊協調。

優先資質：

• 擁有跨境電子商務和供應商協調經驗（例如亞馬遜、淘寶、1688）。
• 了解人工智慧行銷工具或聊天機器人整合。
• 具備B2B和B2C行銷策略的背景。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 員工採購
• 生日假
• 5天工作

The ideal candidate will have proven experience in managing online marketplaces, executing AI-powered marketing strategies, and enhancing customer journeys through CRM and marketing automation. You will be responsible for driving digital growth through B2B and B2C initiatives, managing end-to-end e-commerce operations, and optimizing performance across multiple platforms.

Key Responsibilities:

E-Commerce Operations

• Plan and execute effective marketplace strategies across Shopee, Lazada, TikTok Shop, and other platforms.
• Manage and optimize product listings, pricing, and promotional activities to increase visibility, conversions, and sales.
• Coordinate inventory management, order processing, and logistics to ensure seamless operations and cost efficiency.
• Monitor store health and resolve listing issues including suspensions, blocked products, and catalog errors.

Performance Marketing & Automation

• Plan and execute digital marketing campaigns with a focus on SEO, SEM, and keyword advertising to boost product ranking and sales.
• Analyze campaign performance (ROAS, CTR, CPC) and fine-tune marketing strategies accordingly.
• Leverage AI-driven tools (e.g., chatbots, WhatsApp automation) to enhance customer engagement and lifetime value.

CRM & Lifecycle Marketing

• Develop and manage CRM strategies using tools like FunnelKit, WordPress, and WhatsApp automation.
• Design and implement end-to-end lifecycle marketing journeys for customer retention and upselling.
• Monitor user behavior and segment audiences for personalized experiences and remarketing campaigns.

Content & Branding

• Create compelling, visually engaging content including mockups, copywriting, and video promotions.
• Plan and execute campaign strategies around major sales events (11.11, 12.12, festive periods).
• Ensure consistency in branding and tone across all customer touchpoints.

Requirements:

• Minimum 3–5 years of experience in digital marketing, e-commerce, or online retail.
• Hands-on experience with Shopee, Lazada, TikTok Shop, and other e-commerce platforms.
• Familiar with SEO/SEM, Google Ads, keyword research tools, and marketplace analytics dashboards.
• Experience with CRM tools, WhatsApp automation, WordPress, or equivalent marketing automation platforms.
• Proficient in English and Bahasa Malaysia, candidates who are able to communicate in Mandarin will be an added advantage.
• Strong data analysis skills with a problem-solving mindset.
• Ability to work independently and collaboratively in a fast-paced environment, including remote team coordination.

Preferred Qualifications:

• Experience in cross-border e-commerce and supplier coordination (e.g., Amazon, Taobao, 1688).
• Knowledge of AI marketing tools or chatbot integrations.
• Background in B2B and B2C marketing strategies.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Staff Purchases
• Birthday leave
• 5 days work

工作職責：

• 設定關鍵績效指標並制定入職工作清單

• 透過電話、電子郵件、WhatsApp聯絡商家預約安裝時間，並將回饋訊息回饋給銀行

• 將商家資料輸入系統

營運 :

• SPM 等級

• 2 年營運管理員或類似職位的工作經驗。

• 具備較強的溝通及人際交往能力，能夠提供

向不同的商家提供詳細的解釋並清晰地傳達訊息

• 精通微軟辦公室軟體和資料管理軟體。

• 注重細節，具備分析和解決問題的能力。

工作地點：

• 梳邦再也辦事處招募 1 位員工

• 柔佛州辦事處招募 1 名員工

福利待遇

• 醫療保險
• 牙科保險

Tanggungjawab Kerja:

• Menetapkan KPI dan membangunkan helaian kerja yang akan datang

• Menghubungi peniaga untuk temu janji pemasangan melalui telefon, emel, whatsapp dan maklum balas kepada Bank

• Masukkan profil pedagang ke dalam sistem

Operasi:

• Tahap SPM

• 2 tahun pengalaman sebagai pentadbir operasi atau dalam jawatan yang serupa.

• Kemahiran komunikasi dan interpersonal yang kuat, dengan keupayaan untuk menyediakan

penjelasan terperinci dan menyampaikan maklumat dengan jelas kepada pelbagai peniaga

• Kemahiran dalam Microsoft dan perisian pengurusan data.

• Berorientasikan perincian dengan kemahiran analitikal dan penyelesaian masalah.

Lokasi kerja:

• 1 jawatan untuk Pejabat Subang Jaya

• 1 jawatan untuk pejabat Johor

Faedah & Kebaikan

• Insurans perubatan
• Insurans pergigian

Job Responsibilities:

• Setting KPI and developing incoming job sheet

• Contacting merchant for installation appointment on the phone, by email, whatsapp and feed back to Bank

• Key in merchant profile into system

Operations :

• SPM level

• 2 years of experience as an operations administrator or in a similar position.

• Strong communication and interpersonal skills, with the ability to provide

detailed explanations and convey information clearly to diverse merchant

• Proficiency in Microsoft and data management software.

• Detail-oriented with analytical and problem-solving skills.

Job location :

• 1 post for Subang Jaya Office

• 1 post for Johor office

Perks & Benefits

• Medical insurance
• Dental insurance

About the Role

This is a dual-channel commercial role responsible for running both the sales and supply sides of Carousell Mobile Malaysia's online operations. You will handle all inbound buyer chats to convert sales, and all inbound supplier chats via Qontak to secure supply collection — then log every conversion in detail into Google Sheets for the operations team to process.

You own the front-end of both channels. Once a supply collection is confirmed, you hand off to the operations team for physical pickup and fulfilment. This role suits someone who is organised, fast with communication, commercially sharp, and takes full ownership of their numbers across both directions.

What You Will Do

Sales — Buyer Chat Handling & Conversion

• Manage all inbound buyer chats across online platforms (Carousell, Lazada, and others)

• Respond promptly and professionally to queries on product condition, warranty, pricing, and delivery

• Convert inbound leads into confirmed sales through clear, persuasive communication

• Handle objections confidently and guide buyers toward a purchase decision

• Identify opportunities to upsell higher-value devices or suggest relevant alternatives

• Execute follow-ups on cold or pending leads to recover lost conversions

• Execute WhatsApp broadcast campaigns to past buyers with relevant offers

Supply — Supplier Chat Handling & Collection Conversion

• Manage all inbound supplier chats via Qontak (Carousell Mobile Sellto, Lazada, and other supply channels)

• Respond to seller enquiries on pricing, device grading, and collection process

• Convert supplier leads into confirmed supply collection appointments

• Coordinate collection handoff to the operations team once supplier is confirmed

• Follow up on pending or uncommitted suppliers to close the supply pipeline

Data Entry & Google Sheets Logging

• Log every sales conversion in detail into the designated Google Sheets tracker

• Log every supply collection confirmation with full details — device info, seller contact, collection date, and status

• Keep all records up to date in real time to enable smooth ops processing

• Flag discrepancies or data issues to the Malaysia lead immediately

Coordination & Reporting

• Coordinate with the operations team (Uze) on fulfilment, delivery updates, and supply collection scheduling

• Flag recurring buyer or supplier issues to management for process improvement

• Track personal conversion metrics across both channels and report weekly performance