Total 4 job vacancies in Cyberjaya

DXN Holdings Bhd 在馬來西亞證券交易所主機板上市（股票代號：5318），自 1993 年開始營運。 DXN Holdings Bhd 是 DXN 集團的投資控股和管理公司。公司總部位於馬來西亞，在全球 48 個國家擁有 79 家子公司。

DXN主要透過直銷模式銷售健康養生類消費品。本公司擁有垂直整合的生產設施，涵蓋從研發、種植、生產到分銷的各個環節。 DXN的其他業務活動主要服務於其核心業務，包括為第三方提供實驗室檢測服務、銷售生活方式產品以及經營咖啡館。

在我們大規模擴張計劃的背景下，我們目前正在尋找一位勤奮且經驗豐富的資深預訂及前台主管，並提供在集團內發展專業未來職業發展的機會，工作地點位於吉打州日得拉。

職責：

• 負責CV2住宿的預訂運營，包括OTA平台、線上預訂管道和酒店管理系統（PMS）。該職位確保高效處理預訂、妥善管理客房庫存，並為前台提供營運支持，包括客人入住、退房、創建預訂和支付交易。同時，該職位還需與前台和行銷團隊緊密合作，以最大限度地提高客房入住率和客人滿意度。

要求 ：

1）預訂管理

• 管理所有住宿預訂，包括直接預訂、線上預訂和OTA管道，以確保準確性、合理的房間分配和最佳入住率。

2) OTA 和線上通路管理

• 與行銷部協調，管理OTA平台和線上預訂管道，更新客房庫存、價格、可用性和促銷活動。

3）物業管理系統（PMS）管理

• 在飯店管理系統 (PMS) 中維護準確的預訂記錄，包括預訂建立、修改、取消和預訂追蹤。

4）前台營運支持

• 根據需要履行前台職責，包括客人入住、退房、建立預訂、支付交易和回覆客人諮詢。

5）庫存和預訂監控

• 監控房間供應狀況和預訂趨勢，避免超額預訂，確保住宿單位得到合理利用。

6）客戶服務與問題解決

• 處理與預訂相關的諮詢，並專業地協助解決預訂問題或客人投訴。

7）報告與預訂分析

• 準備預約報告、預訂摘要、OTA業績報告和入住率統計數據，供管理層審核。

8）週報和月報

• 準備各OTA平台每周和每月的總收入、預訂表現和預訂統計數據報告，供管理層審核。

9）跨部門協調

• 與前台團隊緊密合作，確保客人順利抵達和離開，並與行銷部門協調，以支援促銷、活動和線上預訂策略。

福利待遇

• 員工權益
• 開放文化
• 個人發展機會

DXN Holdings Bhd is listed on Main Board of Bursa Malaysia (Code 5318), in Business since 1993. DXN Holdings Bhd is the investment holdings and management company of DXN Group. Based in Malaysia, with worldwide operations of 79 subsidiaries across 48 countries.

DXN is principally involved in the sales of health-oriented and wellness consumer products through a direct selling model. It operates a vertically integrated production facilities, right from research and development to cultivation, manufacturing, and distribution. DXN's other business activities that primarily serve to support their core business include conducting laboratory testing services for third parties, offering of lifestyle products, and operating cafe.

Under its massive expansion programme, we are currently looking for a diligent and experienced Senior Reservation & Front Office Executive with the opportunity to develop a professional future career growth within the group to be based at Jitra, Kedah.

Responsibilities :

• To oversee reservation operations for CV2 Accommodation including OTA platforms, online booking channels, and Property Management System (PMS). The role ensures efficient handling of reservations, proper room inventory management, and provides operational support to the Front Office including guest check-in, check-out, booking creation, and payment transactions while working closely with the Front Office and Marketing teams to maximize room occupancy and guest satisfaction.

Requirements :

1) Reservation Management

• Manage all accommodation reservations including direct bookings, online bookings, and OTA channels to ensure accuracy, proper room allocation, and optimal occupancy levels.

2) OTA & Online Channel Management

• Administer OTA platforms and online booking channels by updating room inventory, rates, availability, and promotional campaigns in coordination with the Marketing Department.

3) Property Management System (PMS) Administration

• Maintain accurate reservation records within the PMS including booking creation, modifications, cancellations, and reservation tracking.

4) Front Office Operational Support

• Perform Front Office duties when required including guest check-in, check-out, reservation creation, payment transactions, and responding to guest inquiries.

5) Inventory & Booking Monitoring

• Monitor room availability and booking trends to avoid overbooking and ensure proper utilization of accommodation units.

6) Guest Service & Issue Resolution

• Handle reservation-related inquiries and assist in resolving booking issues or guest complaints professionally.

7) Reporting & Reservation Analysis

• Prepare reservation reports, booking summaries, OTA performance reports, and occupancy statistics for management review.

8) Weekly and Monthly Reporting

• Prepare weekly and monthly reports on total revenue, reservation performance, and booking statistics for each OTA platform for management review.

9) Cross Department Coordination

• Work closely with the Front Office team to ensure smooth guest arrival and departure operations, and coordinate with the Marketing Department to support promotions, campaigns, and online booking strategies.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

The Facility Engineer is responsible for maintaining and optimizing all the physical infrastructure systems within the data center, including power, cooling, HVAC, backup systems, and building management. The engineer ensures that the data center operates at peak performance, meets reliability standards, and complies with safety and regulatory requirements.

Roles and Responsibilities:

1. Facility Operations & Maintenance

• Monitor and maintain critical infrastructure systems, including HVAC (heating, ventilation, air conditioning), UPS (uninterruptible power supply), backup generators, fire suppression systems, security systems, and electrical systems.
• Conduct regular checks and preventive maintenance on equipment to ensure all systems are functioning properly and to minimize the risk of failure.
• Respond to and resolve operational issues related to building systems (e.g., power outages, cooling system failures, or water leaks).
• Coordinate with vendors for repairs, inspections, and parts replacements as needed.

2. System Performance Monitoring

• Continuously monitor performance data for electrical, mechanical, and HVAC systems to ensure they are operating efficiently and within safe parameters.
• Use building management systems (BMS) or monitoring software to track environmental conditions (temperature, humidity, airflow) and equipment status.
• Provide real-time alerts and notifications for any critical failures, anomalies, or deviations from acceptable operating conditions.

3. Preventive and Corrective Maintenance

• Develop and execute preventive maintenance (PM) schedules for all critical systems, including electrical, mechanical, and HVAC systems, to minimize unplanned downtime.
• Perform corrective maintenance on equipment failures, including troubleshooting, diagnostics, and repairs of equipment.
• Ensure compliance with industry standards and local regulations for safety, efficiency, and reliability.

4. Emergency Response and Incident Management

• Serve as the primary point of contact for facility-related emergencies, including power outages, HVAC failures, and fire alarms.
• Follow emergency response protocols, including coordination with external vendors, emergency services, and internal teams to resolve critical issues and restore service as quickly as possible.
• Document incidents, root causes, and corrective actions taken to prevent future occurrences.

5. Asset Management and Tracking

• Manage inventory of spare parts, tools, and materials required for the maintenance and repair of facility systems.
• Track the lifecycle of critical assets, including purchase, installation, maintenance, and decommissioning of equipment.
• Ensure asset information is recorded and updated in the asset management system for accurate tracking and reporting.

6. Compliance and Safety

• Ensure all systems comply with relevant health, safety, and environmental regulations (e.g., OSHA, EPA) and maintain certifications such as ISO 9001, ISO 27001, or other industry standards.
• Maintain the data center facility in a safe condition, implementing safety protocols and procedures for staff and visitors.
• Conduct safety drills, audits, and inspections to ensure compliance with internal safety policies and external regulatory requirements.
• Ensure that all emergency systems (e.g., fire suppression, emergency lighting, exit routes) are fully operational.

7. Energy Efficiency and Sustainability

• Monitor energy usage and explore opportunities to improve energy efficiency and reduce operational costs while maintaining reliability.
• Recommend and implement upgrades or improvements to systems that enhance energy efficiency and reduce the carbon footprint (e.g., optimizing HVAC operations, improving lighting efficiency).
• Assist in achieving sustainability goals and compliance with green building standards such as LEED or BREEAM.

8. Vendor Management and Coordination

• Work closely with third-party vendors and contractors to schedule maintenance, obtain quotes, and oversee service delivery for various facility services.
• Ensure vendors meet service level agreements (SLAs) and adhere to safety, quality, and compliance standards.
• Coordinate with external parties for major repairs or upgrades to building systems (e.g., electrical, HVAC, fire suppression).

9. Documentation and Reporting

• Maintain detailed records of all maintenance activities, inspections, repairs, and incidents.
• Generate and analyze reports on system performance, energy usage, maintenance activities, and operational metrics for management review.
• Prepare and submit reports on the status of the facility, including energy efficiency, uptime, and planned maintenance activities.

10. Capacity Planning and Infrastructure Design

• Collaborate with IT and operations teams to plan for future capacity requirements and infrastructure upgrades.
• Assist in the design and implementation of system expansions or new installations to accommodate growth in data center operations (e.g., additional power requirements, cooling systems, etc.).
• Plan for redundancy and scalability in critical systems to ensure high availability and reliability.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance
• Disability benefits
• Paid training and development