Total 3 Senior Manager Full-time job vacancies in Kuala Lumpur

Job Summary

The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

· Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

· Prepare monthly, quarterly, and annual financial reports and present them to management.

· Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

· Develop and manage annual budgets and financial forecasts.

· Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

· Ensure compliance with tax regulations, accounting standards, and company policies.

· Work closely with operations, procurement, and store managers to control costs and optimize inventory.

· Oversee inventory valuation and stock control for food and beverage items.

· Manage cash handling procedures and internal financial controls.

· Coordinate with external auditors, tax agents, and banks when necessary.

· Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

· Bachelor’s Degree in Finance, Accounting, or related field.

· Professional certification such as ACCA, CPA, or equivalent is an advantage.

· Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

· Strong knowledge of cost control, inventory management, and financial analysis.

· Proficiency in accounting software and Microsoft Excel.

· Strong leadership, communication, and problem-solving skills.

Preferred Skills

· Experience managing multi-outlet restaurants or café chains.

· Knowledge of F&B cost structure and margin management.

· Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

Key Accountabilities

• Focus on meeting project commitments, including communications with clients, stakeholders, etc.
• Lead the design, testing, planning and implementation of assigned projects.
  Manage project budget and resource allocation.

Key Roles

• Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the company
• Resolve or assist in the resolution of conflicts within and between projects or functional areas
• Develop methods to monitor project progress
• Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery
• Advocate on behalf of clients and represent clients’ needs as appropriate to management
• Work cross-functionally to solve problems and implement changes
• Present oral and written reports defining plans, problems and resolutions to management
• Provide mentoring, coaching and direction setting to team members
• Identify opportunities for business process improvements within the project scope.

Team Work

• Attend and contribute to team meetings in a positive manner
• Share information with team members
• Be comfortable in working with all stakeholders
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness
• Perform other duties as required, including covering absences/leave where required

Job Requirements

• College or University degree in Computer Science or a related discipline
• 5+ years of increasingly responsible experience, including experience successfully managing various projects
• Outstanding grasp of information technology concepts and processes
• Demonstrated aptitude for effective leadership of staff
• Strong and tested project management skills, including risk management
• Understand who is the client and what are the client’s needs; provide realistic expectations; establish specific customer satisfaction standards and actively monitor client satisfaction
• Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities
• Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities