Total 7 Manager job vacancies in Pasig

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Project Manager, you will be responsible for managing and supporting the end-to-end execution of implementation projects. You will plan, coordinate, and monitor project activities to ensure successful delivery of project outcomes — on time, within scope, and aligned with quality standards. You’ll collaborate closely with internal teams and stakeholders, ensuring effective communication, proactive risk management, and strong project governance.

This is an excellent opportunity for a detail-oriented and organized professional ready to take ownership of mid-sized projects and contribute to the continuous improvement of Boldr’s implementation practices.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Project Planning & Execution

• Develop detailed project plans, timelines, and resource allocations for small to mid-scale projects.
• Coordinate and track project milestones, deliverables, and dependencies to ensure timely completion.
• Collaborate with senior project managers or clients to define project scope, objectives, and success criteria.
  
  

Stakeholder Management & Communication

• Act as the main point of contact for internal and external stakeholders.
• Facilitate meetings, provide progress updates, and ensure clear, consistent communication across teams.
• Build strong relationships with stakeholders by setting expectations and managing feedback effectively.
  
  

Risk & Issue Management

• Identify potential risks or issues and develop proactive mitigation and contingency plans.
• Escalate critical challenges to leadership when necessary and contribute to root-cause analyses.
  
  

Quality & Process Management

• Ensure deliverables meet agreed quality standards and project requirements.
• Support process improvement initiatives and promote the consistent application of project management best practices.
  
  

Reporting & Documentation

• Maintain up-to-date project documentation, including plans, meeting notes, and post-project reviews.
• Prepare regular project status reports outlining progress, blockers, and key metrics.
• Generate regular project status reports, highlighting progress, milestones, issues, and risks.
• Maintain accurate and up-to-date project documentation in a centralized repository.
  
  

Collaboration & Continuous Improvement

• Work collaboratively with cross-functional teams to drive project success.
• Contribute to team learnings and the evolution of project delivery frameworks.
• Participate in training and development opportunities to enhance project management skills.
• Seek guidance from senior project managers and contribute to continuous improvement initiatives.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr
• A proactive communicator who thrives on collaboration and accountability.
• Organized, analytical, and detail-oriented, with a natural sense of ownership.

YOU HAVE…

• Bachelor's degree in Business Administration, Project Management, or a related field.
• 4–5 years of experience managing or coordinating projects, preferably in a client-facing or service delivery environment.
• Solid understanding of project management principles (Agile, Waterfall, or hybrid).
• Experience using project management tools (e.g., Asana, Trello, Jira, Smartsheet, or MS Project).
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Excellent written and verbal communication skills in English.
• A collaborative mindset and commitment to continuous learning.

For NIQ’s Customer Success team, our customers truly come first.  We elevate the customer journey, drive retention, and help our clients grow—fast. If you’re passionate about creating standout experiences, this is your place.  

About the Role 
As part of our local Consulting team, you will collaborate with multiple internal teams and work directly with top FMCG clients—translating retail measurement and consumer panel data into powerful insights that drive decisions and unlock growth.  You will become a trusted advisor, gaining a deep understanding of each client’s business, priorities, and challenges. With this knowledge, you’ll identify unmet needs, spot opportunities, and strengthen relationships that boost customer ROI and satisfaction.  

What You’ll Do 

• Build and maintain ongoing relationships with the identified key persons within the client organization 
• Increase NPS and ensure clients gain maximum value from NIQ data and capabilities 
• Drive adoption of NIQ tools and solutions 
• Acts as Voice of Costumer ensuring client needs are being met by the appropriate internal NIQ teams 
• Build and maintain relationships with other NIQ support teams to ensure quality and timely service levels are exceeded, in order to transform customer experience 
• Address potential client roadblocks and challenges by collaborating with internal NIQ stakeholders 
• Lead Joint Business Plan process and be accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of Joint Business Plan and customer ways of working.  Collaborate with other commercial functions to incorporate analytic and data quality elements into Joint Business Plan 
• Use your industry and product expertise to deliver high‑impact insights across NIQ product solutions 
• Collaborate with insight partners across NIQ to bring forward thought‑provoking market, and category trends 
• Identify opportunities for growth and pass leads to our account development team 

Why Join Us? 
You’ll be part of a forward‑thinking team that’s modernizing the client experience, shaping industry insights, and helping leading brands make smarter decisions every day. 

THIS ROLE:

In this role you will primarily be the technical expert responsible for ensuring excellence in complex fund accounting services through expertise and final review authority. You will serves as the ultimate subject matter expert for the team on complex accounting matters, leading technical decisions and process innovations while providing authoritative guidance on sophisticated client portfolios and advanced accounting modules. 

WHAT WILL YOU DO:

• You will review fund accounting reports and other deliverables using prescribed guidelines and guidance
• You will maintain accurate and timely processing of fund accounting transactions and support for the review of fund accounting operations following established procedures  
• You will liaise with internal stakeholders,  addressing queries and issues and ensure compliance with relevant standards, statutory requirements and internal policies         
• You will establish and maintain technical best practices and maintain strong knowledge of client-specific requirements         
• You will drive technical excellence and innovation in the processes an lead the development of technical standards and methodologies within the team 
• You will be responsible for reviewing and maintaining the data accuracy shown in the client reports and/or dashboard 
• You will be responsible for reviewing and maintaining the data accuracy shown in the client reports and/or dashboard 
• You will conduct regular performance reviews and liaise with the manager for the career development discussions of the direct reports 

ADDITIONAL TASKS:

• You will do the final review and sign-off fund accounting activities and calculations and document exceptions and prepare error reports together with review findings, proposing corrective actions and preventive measures· 
• You will coordinate with team under AOS or clients on deadlines and deliverables, planning and assigning workload within the team·         
• You will represent the team in cluster/client meetings and internal discussions and address complex client issues and transactions, making decisions on proper treatments and escalating when necessary·         
• You will review  and approve standard operating procedures before deploying to team members for usage 
• You will monitor and ensure the resolution of all review comments and queries within agreed timeframes 
• You will assists in client onboarding activities and any change request related to the above tasks        
• You will monitors client deliverables as stipulated in the SLAs, as pre-agreed with each client 
• You will stay updated on new methodologies, standards, and regulations, ensuring their application within the team      
• You will review and approve staff scheduling and time management and track work progress through timesheet completion            
• You will participate in required training programs and do cross-functional collaboration within the international organization and with other departments on service delivery 
• You will lead the team in supporting the product development team in any new or updates to fund accounting calculations or dashboards within Cosmos  ensuring relevant documentation (research papers, formulas etc) is in place  
• You will minimize risk to IQ-EQ by ensuring all procedures, checklists and audit requirements are followed and complied by all team members 
• You will provide timely and constructive feedback to your direct report and perform other related duties as assigned for role and business needs

WHAT WE OFFER 

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with 2 free dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement on a regular basis, and share with respective teams for improvement.

A Little about You

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with key internal stakeholders and clients matters to you, and that motivates you to take initiatives and continue seeking streamlined approach. Embracing utilization of digital and cloud services. You’re always looking for what’s next. 

As Project Manager, you will oversee projects from initial planning through to successful delivery. You’ll manage stakeholders, coordinate internal resources, control budgets, and ensure projects are delivered on time, within scope, and with outstanding client satisfaction.

You’ll balance strong client engagement with operational excellence — ensuring projects are commercially sound, efficiently executed, and aligned with strategic goals.

Key Responsibilities

Client Project Management

• Lead projects from initiation to completion, ensuring clear scope, timelines, and milestones
• Establish and maintain strong communication rhythms with clients and stakeholders
• Facilitate internal and external project meetings
• Monitor project progress, risks, and variations, proactively managing scope changes
• Oversee milestone billing and reporting

Client Relationship Management

• Build trusted relationships with clients and key stakeholders
• Manage expectations through transparent, proactive communication
• Address concerns promptly and confidently
• Maintain a strong focus on client satisfaction and feedback

Operational Project Management

• Plan and forecast internal resources to support multiple active projects
• Manage budgets, track financial performance, and ensure commercial viability
• Monitor workflow to avoid bottlenecks and delays
• Oversee project status reporting and escalation where required
• Drive efficiency through the use of systems, automation, and AI tools

Training & Knowledge Sharing

• Support and contribute to technical and project-related training initiatives
• Encourage capability building and continuous improvement within the team

What Success Looks Like

• Projects delivered on time and within budget
• High levels of client satisfaction and positive feedback
• Strong project efficiency and resource optimisation
• Effective management of risks, variations, and commercial outcomes
• Consistent delivery across multiple concurrent projects

What You Bring

• Proven experience managing end-to-end projects in a client-facing environment
• Strong stakeholder management and communication skills
• Commercial awareness and sound financial judgement
• The ability to manage competing priorities and remain calm under pressure
• A proactive mindset with a passion for solving problems
• Experience leveraging automation and AI tools to improve efficiency (highly regarded)
• A collaborative approach with a focus on accountability and results

The Ideal Candidate

You are curious, solutions-focused, and comfortable challenging the status quo. You communicate clearly and confidently, adapt your style to your audience, and take ownership of outcomes. You enjoy working collaboratively, simplifying complexity, and delivering meaningful results for clients and teams alike.

If you’re ready to lead impactful projects in an environment that values innovation, accountability, and continuous growth, we’d love to hear from you.

Why This Works for People in the Philippines

THIS ROLE

A leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. This role oversees team performance, 
service delivery and resource allocation while maintaining high standards of technical accuracy.

WHAT YOU WILL DO

Core Responsibilities:

• Lead team performance and development
• Ensure service delivery excellence
• Manage client relationships
• Drive operational efficiency
• Monitor compliance standards
• Oversee resource allocation
• Direct process improvements
• Ensure regulatory compliance
• Manage team workload

Tasks:

• Manage team resources
• Conduct performance reviews
• Set team objectives
• Monitor deliverables
• Handle escalated matters
• Review complex cases
• Implement quality controls
• Manage departmental budgets
• Drive process improvements
• Oversee client satisfaction
• Direct team development
• Ensure regulatory standards
• Coordinate cross-functional efforts

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day 

At NIQ we are committed to helping our clients grow through a comprehensive understanding of consumer behaviour, and by leveraging on ongoing innovations in technology. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies. 

We are seeking out a self-motivated researcher, who is equally comfortable working independently and as part of a team managing local, regional and global studies. The role comes with an opportunity to work across a diverse range of sectors, categories, markets and business issues - and with a lot of autonomy to apply own thinking and expertise to design and execute Qualitative research projects. 

RESPONSIBILITIES 

• Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations. 
• Deliver three aspects of actionable insights KPIs: (1) quality of data, (2) quality of analysis and (3) quality of delivery (incl. reporting and presentation). 
• Build strong relationships with clients through empathetic understanding of clients’ needs/requirements and consultative advisory. 
• Assist in driving continuous innovation and leverage new techniques and technologies into the field of qualitative research.

ABOUT YOU 

The Manager for Qualitative Research, Consumer Insights assists the Consumer Insights team at NIQ in leading the qualitative research team and is responsible for supporting the quality of research output as well as the engagement & client management of the practice area. He/she should be recognized and seen as having a strong interest in Qualitative research. Experience of working with (or previous academic studies within) Ethnography, Semiotics, Design thinking, UI/UX are also valuable to the role.