Total 2,421 test engineer job vacancies in Singapore

Job Overview

This role focuses on the engineering design and technical coordination of mechanical systems used in marine vessels. The engineer will support the development of ship systems including machinery, piping networks, and equipment installation.

Key Responsibilities

·      Review machinery specifications and ensure compliance with technical requirements

·      Interpret classification rules and engineering standards for vessel construction

·      Support design development for ship machinery spaces and equipment layouts

·      Work with designers and vendors on piping system schematics and equipment installation plans

·      Coordinate interfaces between major ship systems including engines, propulsion and auxiliary systems

·      Participate in 3D modelling activities for vessel design and production planning

·      Generate material take-off lists and installation details for piping systems

Requirements

·      Degree or diploma in Marine Engineering or Mechanical Engineering

·      Minimum 5 years of experience in shipyard or marine engineering environments

·      Familiar with ship machinery systems and piping networks

·      Experience with engineering drawings and technical documentation

·      Knowledge of pumps, compressors, valves, and piping components

·      Proficiency in AutoCAD and engineering software tools

·      Strong analytical and communication skills

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

· Possess Good Experience for providing L1 Cloud Networking support and Maintenance of critical IT network Infrastructure

· Designing and maintaining the network architecture (in Cloud)

· Implementing and managing network security measures (Vulnerability Assessment, Firewall Review)

· Monitoring and optimizing network performance

· Maintaining documentation and producing reports

· Evaluating and implementing new network technologies (in Cloud)

· Coordinate and liaise with vendors/contractors for network support, implementation and
troubleshooting
Hands on experience of handling various network and security devices such as

· Firewall (Checkpoint and Palo Alto), F5 Load Balancer, Cisco Routers (2800 series), Cisco catalyst switches (3700, 4500 series), Alcatel-Lucent Omni Switch (6850, 9000 series), Aruba Clear Pass

· Responsible for day-to-day Operations and administration on network & security infrastructure

· Perform installation, configuration, and maintenance of network equipment and network operating System

· Responsible for network design and security particularly troubleshooting and/or debugging network-related problems.

· Good Knowledge of troubleshooting, problem identification, problem resolution, and/or resolution recommendation activities to first- and second-level teams

· Managing of Cisco Security devices; ASA appliance 5555-X and 5585-X, Juniper Net screen & (including virtual firewall contexts), Checkpoint Firewall

· Managing of Cisco Data & Security Devices; ASDM, CSM, and DCNM

· Managing of Servers; AAA, SNMP, Syslog, NTP, DHCP, FTP, DNS, IPS, VPN, AAA, DNS, DHCP, load balancers, F5 Load balancer

· Managing of Cisco Routers and Switches Catalyst 6500,4500,3750,2960 & 3560 Series

· Managing of Alcatel Switches Omni Switches 6850 & Omni Switch 9000

· Significant exposure to TACACS+, Radius, and Cisco Access Control System

· Network consulting for new projects.

· Implementation of new solutions and risk mitigation techniques

· Receipt, evaluation, and implementation of inbound Network Access user and device provisioning/de-provisioning service requests

· Experience in managing Wireless Environment with WLAN Controller.

· Experience in managing Network Access Control

· Assets risk measurement and Mitigation/Minimize risk

· Network security issue-resolving approach

· Alignment with the security governance team

· Perform maintenance of the network authorization infrastructure as well as network backup system.

· Maintains the inventory of equipment and parts as well as documentation of vendor activates.

· Develop and document systems standards for computer and network devices.

· Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.

· Strong networking background and experience, with the ability to do troubleshooting of both access control and network-related problems.

· Troubleshoot networks, systems, and applications to identify and correct malfunction; other operational difficulties and provide telephone and internal users.

We are seeking an experienced Senior .NET Fullstack Developer to join our team on an initial 12-month contract, with the potential for extension based on performance. This role offers the opportunity to contribute to impactful projects within a dynamic and collaborative environment.

We are looking for a candidate with strong expertise in C#/.NET Core, ASP.NET, microservices architecture, and cloud platforms (preferably Azure). The ideal candidate will also have experience with modern front-end frameworks such as Angular or React, and a solid understanding of Agile delivery methodologies.

Overview:

You will lead the development of scalable, high-performance applications using the latest in Microsoft and cloud-native technologies. This role requires hands-on experience across the full software development lifecycle, from front-end development to back-end services, within modern Agile environments. You will play a key role in designing and implementing solutions that are secure, maintainable, and aligned with business objectives.

Key Responsibilities:

• Design, develop, and maintain end-to-end software solutions using C#/.NET Core and ASP.NET (MVC/Web API).
• Develop cloud-native applications using Azure or AWS, with experience in containerization (Docker) and orchestration (Kubernetes).
• Implement intuitive and responsive user interfaces using modern JavaScript frameworks (Angular or React).
• Work within Agile/Scrum teams, participating in sprint planning, stand-ups, and reviews.
• Ensure code quality through Test-Driven Development (TDD), unit testing, and implementation of CI/CD pipelines.
• Collaborate closely with designers, product owners, and stakeholders to build user-centric, reliable systems.

Key Skills & Competencies:

• Strong expertise in .NET Core, ASP.NET MVC/Web API, C#, and microservices architecture.
• Proven experience with cloud platforms (Azure or AWS) and containerization technologies.
• Front-end development experience with Angular or React (or similar frameworks).
• Familiarity with Agile methodologies and DevOps practices.
• Passion for writing clean, maintainable, and testable code.
• Excellent communication and collaboration skills, with experience working in cross-functional teams.

Ideal Candidate Will Excel In:

• Developing large-scale enterprise solutions.
• Delivering customer-facing digital platforms and complex distributed systems.
• Contributing to collaborative delivery environments across the APAC region.

Argyll Scott Consulting Pte Ltd

Job Requirements

• Design of control systems, instrumentation, cabling and cable support systems for Process equipment,
• Industrial Facilities and Commercial Buildings, with the support of a senior engineer if necessary
• Design of Life Safety System comprising of Public Address Systems, Access control, Closed Circuit Television, Gas Detection and Fire Alarm systems with the support of a senior engineer if necessary
• Design of Information Technology cabling system with the support of a senior engineer if necessary
• Develop P&IDs, Instruments and IO list, Sequence of Operations, Logic Diagrams, Cause and effect matrices with the support of a senior engineer if necessary
• Develop / Execute / Expedite ELV packages during design, procurement, construction phase of a project and taking responsibility for the assigned packages
• Co-ordination and scheduling activities for the ELV supervisors on a project to ensure timely delivery at project milestone dates
• Interfacing with other trades during design phase and incorporate their requirements into the ELV systems design
• Technical Evaluation of vendor submissions including approval of shop drawings
• Preparing the procedure for testing and commissioning of individual system and manage subcontractor during commissioning of the Extra Low Voltage systems
• Guiding Designer / Draftsman for preparing cable routing plan, hookup drawings, wiring drawings, cable schedule, Junction Box schedule, Instrument Air manifold schedule, Block diagrams, P&IDs, Control System Schematic
• Prepare Extra Low Voltage System tender packages including specification and drawings.
• Responsible for ensuring to remain familiar with latest country codes, current practices and engineering trends within the industry
• Tendering and estimating of Extra Low Voltage system works for projects prior to award
• Prepare Technical Bid evaluations and recommendations during project execution
• Compilation and Review of Operation and Maintenance Dossier for Projects
• Liaise with Clients, Consultants, equipment vendors and suppliers where required to ensure compatibility of design interfaces during construction activity
• Adherence to the Corporate and Project Quality Management System
• To take role as Work Package Owner (WPO) responsible for packages progress to completion with help of supervisor and final handover documents
• Ad-hoc duties as determined by management
• Use / Maintain Exyte Knowledge Center
• Continuously update profile on career compass

Job Requirements

• Degree in Instrumentation and Controls Engineering
• Diploma holders with additional 2 - 3 years’ experience unless equated with professional certifications
• Experience in design, installation, programming, commissioning of Process and Building control systems
• Experience in design, selection, installation, commissioning of Instrumentation for Process and Building control systems
• Experience in Extra Low Voltage Systems such as Fire Alarm, Security systems, IT data network
• Experience in Advanced Technology Facilities, Life Science & Chemicals, Energy & Environment Technologies, High Tech Infrastructure, Process Automation, Products and Services
• Experience in construction management

Responsibilities:

• Lead the site supervision team on all the Civil and Structural and Building Construction works.
• Assist Chief Resident Engineer and Construction Manager on all Civil & Structural site inspection issues, contract related matters and support the identification of defects and supervise rectification works.
• Address and respond to all Contractor’s RFI’s and technical submittals. Other work scopes include but not limited to assess method statements/instrumentation reading, coordinate with other discipline engineers and liaise with design team/QP from HQ.
• Attend all site/project related meetings, discussions with clients and/or Contractors and to lead in technical and work progress discussions.

Qualifications:

• Good graduate Degree in Civil & Structural Engineering, preferably recognised by the PE Board, Singapore.
• Minimum 10 years of construction experience in supervising civil and structural works in water/used water treatment works.
• Registered with IES as Resident Engineer (Civil).
• A person with good communication and leadership skills.

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview

We are looking for a Lead IoT Engineer to spearhead the end-to-end development of our IoT products. This role covers hardware, firmware, and software integration, with a strong focus on product lifecycle management. You will lead a small team of engineers, work closely with clients, and collaborate across product, operations, and manufacturing teams to deliver production-ready solutions.

Key Responsibilities

1. Lead the end-to-end development of IoT solutions, covering hardware, firmware, and software.
2. Manage the full product lifecycle from concept and prototyping to pilot and production.
3. Provide technical leadership for a small team engineers, including mentoring, task allocation, and design/code reviews.
4. Engage directly with clients for requirement gathering, solution presentations, and troubleshooting.
5. Oversee project management activities: timelines, documentation, andrisktracking.
6. Collaborate with product managers, operations, suppliers, and manufacturing teams.

Technical Skills

• Hardware: PCB design, electronics fundamentals, sensors, microcontrollers (STM32, ESP32), industrial protocols (Modbus, CAN, RS485).
• Firmware: C/C++ for MCUs, RTOS, Linux device drivers, low-level debugging.
• Software: Python, Node.js (or similar) for middleware; cloud integration (AWS/Azure); containerization (Docker, Kubernetes).
• Networking: TCP/IP, MQTT, HTTP/REST APIs, and security protocols.
• Tools: Altium/KiCad, Git, Jira, CI/CD pipelines.

Qualification

• Bachelor’s degree in Electrical/Electronic Engineering (EE/EEE), or equivalent experience.
• 3+ years of experience in IoT, embedded systems, or related product development.
• Prior team leadership and product development experience preferred.
• Background in semiconductors, industrial IoT, or automation industries preferred.

Employment Type: Contract (1 yearrenewable, with potential for conversion)

Working Hours: Monday toThursday (8.30am –6.00pm), Friday (8.30am – 5.30pm) (Hybrid WorkingArrangement)

Location: One North

Salary: Up to SGD 5,300

We are seeking an experienced Application & Systems Governance Engineer to manage enterprise application infrastructure while ensuring compliance with IT governance, risk management, audit readiness, and security requirements. The role will be responsible for supporting infrastructure projects, maintaining operational stability, managing system changes, and overseeing governance and assurance activities across multiple enterprise systems. This position requires close collaboration with business stakeholders, vendors, system owners, and IT teams to ensure systems remain secure, reliable, and audit-ready.

Key Responsibilities

• Lead the planning, deployment, maintenance, and support of enterprise application infrastructure, including Windows Server environments, SQL Server clustering, VMware virtualization platforms, and cloud services.
• Manage and support AWS and Azure cloud platforms, including IaaS, PaaS, and SaaS services.
• Collaborate with stakeholders to gather business and technical requirements and design infrastructure solutions aligned with organisational standards.
• Oversee daily infrastructure operations, ensuring system availability, reliability, performance, and security.
• Manage infrastructure budgets, maintenance contracts, and vendor relationships to ensure cost-effective service delivery.
• Conduct periodic system criticality assessments and maintain documentation relating to business impact, security classification, and operational criticality.
• Perform system risk assessments covering security, operational, availability, and data protection risks, and coordinate remediation activities.
• Maintain governance documentation, architecture compliance records, technical artefacts, and audit evidence repositories.
• Coordinate system audits, manage audit findings, track remediation activities, and support compliance reporting.
• Manage system changes, enhancements, upgrades, and remediation initiatives throughout the change lifecycle.
• Ensure all changes comply with architecture, security, governance, and compliance requirements before implementation.
• Support vulnerability assessments, penetration testing reviews, security remediation efforts, and overall system health monitoring.
• Establish and maintain disaster recovery (DR) and cyber incident recovery processes for assigned systems.
• Coordinate disaster recovery planning, testing, recovery documentation, and post-incident reviews.
• Manage system integration certificates, API keys, and authentication artefacts, ensuring timely renewal and compliance with security policies.
• Conduct periodic access reviews, analyse access logs for anomalies, and coordinate remediation actions where required.
• Ensure timely deprovisioning of user accounts for transferred or departed personnel in accordance with security policies.
• Prepare governance reports, risk updates, project status updates, and compliance dashboards for stakeholders and management.
• Coordinate with vendors, project teams, system owners, security teams, and auditors to ensure successful project and operational outcomes.

Requirements

• Degree/Diploma in Information Technology, Computer Science, Information Systems, or a related discipline.
• At least 5 years of experience in infrastructure engineering, enterprise systems management, IT governance, or security-related roles.
• Strong experience managing Windows Server, SQL Server, VMware, and enterprise application infrastructure.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

This position is focused on the development and performance of our components, materials, and special process suppliers. You will develop and maintain quality methodologies and procedures relating to the supplier quality function. Providing quality engineering support within a dynamic and fast-paced new product development and production manufacturing environment you will ensure the success of our key suppliers as we continue to grow our business.

Responsibilities

• Leads all efforts focused on supplier quality performance within Ichor Supply Chain.
• Drive investigation, resolution and prevention of supplier product and process nonconformances.     
• Identify and implement effective supplier process control systems to support the development, qualification, and on-going manufacturing of products to meet specified requirements.       
• Assist in the implementation of process controls, and CAPA systems designed to meet or exceed internal and external requirements.     
• Communicates quality issues and overall performance levels with suppliers.
• Support completion and maintenance of risk analysis with suppliers
• Support design engineering in the completion of product verification and validation within the Ichor supply chain.
• Owns supplier quality function metrics and communications supplier performance Internally 
• Support all assigned initiatives as identified by management in the improvement of Ichor Supply Chain.

Requirements

• BS degree in Engineering or Technical Field; or at least 5 years in a Quality Engineering capacity in a manufacturing environment.      
• Hard goods manufacturing experience with emphasis in electro-mechanical assembly and Machining/Metal Fab industries
• Knowledge of common quality tools/methodologies.
• Proven effective communication and interpersonal skills Advanced computer skills, including statistical/data analysis and report writing.

• Drive technical excellence, process stability, and operational readiness by providing engineering leadership, equipment expertise, and continuous improvement initiatives to support business and customer requirements.
• Lead the setup, validation, and optimisation of testing workflows, equipment configurations, and operational processes.
• Develop, implement, and maintain SOPs, work instructions, and engineering standards to ensure process consistency and compliance.
• Manage the full equipment lifecycle, including installation, preventive maintenance, troubleshooting, upgrades, and replacement planning. Job Description
• Monitor engineering performance metrics and recommend solutions to improve process capability and equipment uptime.
• Investigate and resolve complex technical and equipment-related issues, serving as the key escalation point for operational teams.
• Drive continuous improvement initiatives to enhance productivity, quality, reliability, and operational efficiency.
• Support New Product Introduction (NPI), new line setups, process transfers, and engineering change implementations.
• Partner with cross-functional teams to ensure smooth deployment of new equipment, technologies, and operational processes.
• Deliver technical training and coaching to operations teams to strengthen equipment knowledge and troubleshooting capabilities.
  

Requirements

• Degree in Engineering or a related technical discipline.
• Minimum 8 years of relevant engineering experience in manufacturing, logistics, automation, or a high-volume operational environment.
• Strong hands-on experience in equipment implementation, process setup, commissioning, and optimisation.
• Ability to work independently and lead technical initiatives in a fast paced environment.
• Proven track record in troubleshooting complex technical issues and driving continuous improvement initiatives.
• Experience supporting NPI, process transfers, or new line implementation projects.
• Strong stakeholder management, problem-solving, and project management skills.
• Work Location:Greenwich Drive
• Salary Range $5,690 – $7,800
• Working Hours Mon – Fri, 0800 – 1745

JOB ID: GT/AH0008

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

THE ROLE:

DFT engineer will lead strong engineering team on Scan, MBIST, iJTAG test development of latest AMD products. The IPs range from complex processors, AI computation blocks, to state-of-the-art controller IPs which provide automotive, data center, machine learning and high-speed communication solutions. You will work closely with designers to make sure DFT structures are correctly implemented, with test engineers to make sure ATE test programs can be generated from the DFT (ATPG, MBIST) tools, with product engineers to make sure scan/MBIST production test can run seamlessly and stable, and with yield engineers to debug and root-cause failures/defects. You will get the opportunity to expand technical knowledge beyond DFT into embedded processor firmware, complex chip simulation, RTL implementation for ASIC & FPGA and deep silicon debug works all the way to high-volume production requirement. This is the role to oversee complete silicon cycle from design to production phases.

THE PERSON:

We are looking for candidates that can communicate complex engineering subjects effectively to cross functioning technical teams and upper management. Strong DFT and leadership skills will be put to good use. Successful Member of Technical Staff DFT engineer will interact with many external teams and must confidently represent his/her organization.

KEY RESPONSIBILITIES:

• Manage DFT engineers resolving technical challenges and meeting product schedule
• The role is in AMD global quality and operation organization driving best manufacturing test solution through pre and post silicon activities
• Work closely with design teams and make sure DFT structures are correctly implemented.
• Responsible for developing, implementing and verifying DFT schemes on hard-IPs in AMD ASIC and FPGA products.
• Responsible for developing and implementing techniques to test digital logic, using Scan Compression, Stuck-at, Transition and Path-Delay fault models
• Responsible for testing other parts of the design, including memory, mixed-signal, I/Os, custom LBISTs & MBISTs, IEEE1149.1 JTAG and IEEE1687 IJTAG
• Responsible to develop Firmware driven cost-effective test strategies/methodologies with built-in diagnosis capability to enable efficient debugging and fault isolation on bench/ATE
• Collaborate closely with the New Product Introduction and Test/Product teams to ensure timely delivery of robust test patterns, and manage debugging of pattern issues on bench/ATE to root cause the problem
• Assist in Diagnosis and Yield enhancement through product lifecycle
• Develop an adaptive and cohesive team to take up any challenging tasks entrusted by management

PREFERRED EXPERIENCE:

• Experience DFT engineering experience through DFT pre and post silicon cycles
• Experience in creating and implementing complex chip-level DFT architecture
• Experience in DFT implementation including Scan and Scan Compression at IP and SoC level
• Experience with DFT tools, ATPG (Stuck-At, At-Speed, Path-Delay) and scan compression.
• Strong MBIST knowledge
• Knowledge of Tessent Streaming Scan Network SSN and hand-on experience is a big plus
• Proficient in logic design using Verilog and experience in synthesis and STA
• Experience in developing test benches and simulation in RTL/GATE/SDF environments
• Knowledge of FPGA synthesis and design flow is a plus
• Experience with post-silicon debug and bench equipment (e.g., oscilloscope and logic analyser)
• Good communication skills, works well in a group environment that spans across continents
• Comfortable in Linux environment and writing/using scripting languages such as Perl, Tcl, etc

ACADEMIC CREDENTIALS:

• MS or Ph.D. in Electrical/Electronic/Computer Engineering

• Collaborate with cross-functional teams to understand customer requirements and translate them into software solutions.
• Design, develop, and implement software for AI-integrated automated optical inspection machines.
• Develop multi-threaded Windows applications using C/C++ (Visual C++ experience preferred).
• Provide technical support and problem-solving guidance to field service engineers.
• Continuously improve and optimize existing software for performance and reliability.
• Build expertise in automation, motion control, and inspection systems.
• Work with tools and technologies commonly used in automation and machine vision.

Requirements:

• Degree in Engineering or Computer Science, with 1 to 3 years of experience. Diploma holders with relevant experience are welcome to apply.
• Strong programming skills in C/C++, with hands-on experience in multi-threaded Windows applications (Visual C++ preferred).
• Basic understanding of electronics, motion control, and hardware interfacing.
• Strong mathematics and algorithm design skills.
• Experience in automation systems or the semiconductor industry is an advantage.
• Proactive, self-motivated, and eager to learn new technologies.

Additional:

• Willingness to travel overseas when required.
• Flexibility to work overtime when necessary.

To apply, please visit www.gmprecruit.com and search for Job Reference: QVVW8VR8

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

About Company

Founded in 2022, XG Tech is driving the future of smart vehicles. Its mission is to empower the digital transformation of automobiles, moving from distributed computing to a centralized, cross-domain platform.

XG Tech focuses on the intelligent cockpit—the next frontier of differentiation—while seamlessly integrating advanced driving systems. By reimagining cars as mobile living spaces, XG Tech aligns with the evolving trend of vehicles becoming the “third living space.”

Role Summary

As an IC Verification Engineer, you will lead the functional verification of complex IPs and SoCs. You will design and implement verification plans, build reusable testbenches, and collaborate closely with design teams to ensure high-quality, bug-free silicon.

Key Responsibilities

• Develop and implement comprehensive verification plans for IP and SoC levels.
• Architect and build reusable testbenches and verification environments using UVM (Universal Verification Methodology).
• Create directed and constrained-random tests to identify design bugs.
• Develop functional coverage and assertion checks to ensure verification completeness.
• Analyze simulation results, debug test failures, and work with design teams to resolve issues.
• Automate verification flows and regressions using scripting languages.
• Support emulation and FPGA prototyping efforts.

How you will stand out

• Bachelor’s or Master’s degree in Electrical/Electronics Engineering, Computer Science, or a related field.
• Solid experience in functional verification of ASICs/SoCs.
• Strong proficiency in SystemVerilog and UVM methodology.
• Experience with verification tools and simulators (e.g., VCS, Xcelium, Questa).
• Programming and scripting skills (e.g., C/C++, Python, Perl, TCL) are highly desirable.
• Knowledge of formal verification techniques is a plus.
• Strong analytical and debug skills with a keen attention to detail.
• Ability to work effectively in a collaborative, cross-functional team.

XG Tech is committed to providing equal employment opportunities by country, state, and local laws. XG Tech does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle — leveraging Python as the primary language for tooling, scripting, and automation. 

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. 

• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. 

• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. 

• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. 

• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. 

• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. 

Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 

• Minimum 2 years in SRE, DevOps, or similar roles. 

• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. 

• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). 

• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. 

• Strong problem-solving skills and ability to work effectively under pressure. 

• Excellent communication and collaboration skills for cross-functional teamwork.