Total 2 technical support engineer job vacancies in d28 seletar

Company Overview

JusConnect Services (JCS) delivers document production services using traditional and modern technologies to provide effective solutions tailored to client needs.

Job Summary

You will produce high-quality electronic and hard copy documents to support legal professionals by working independently and collaboratively using various software and office equipment.

Responsibilities

• Handle confidential documents with care to ensure security and accuracy during document production
• Quickly learn and apply new tasks and technologies to maintain an efficient workflow
• Collaborate with team members to complete document-related tasks accurately and on time
• Take ownership of assigned jobs by ensuring accuracy and meeting deadlines consistently
• Maintain a professional and positive attitude when interacting with clients and team members
• Independently manage routine document production tasks while demonstrating patience under pressure
• Use software, equipment and AI tools proficiently to create, edit, and manage documents effectively
• Analyze client requirements to develop and deliver high-quality documents that meet their needs

Part A - Key Accountabilities and Responsibilities

• Perform internal audits and to ensure organization is in compliance to internal processes and airworthiness regulatory requirements.
• Improve / enhance internal processes through scheduled / unscheduled /surveillance audits.
• Maintain and keep up-to-date Quality manuals and training records.
• Assist and perform external supplier audits.
• Assist in external airworthiness authority and customer audits.
• Follow-up with process owners to ensure prompt and appropriate corrective actions are duly completed.
• Monitoring open audit findings, including monitoring the execution and the intended effectiveness of the actions and the monitoring of corrective action plans.
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality.
• Conduct internal briefing / training for certifying staff and technicians as necessary.
• Assist in maintaining the approved suppliers list.
• Processing and monitoring of company authorization renewal and applications.
• The maintenance of quality documents and systems such as QA Manuals and database management of the quality management system.
• Drive and promote Quality and Safety Culture and participate in QEHS and other shop initiatives as necessary.
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality.
• To carry-out other QA functions as required.

Part B. Required Experience, Competencies & Qualifications

• Minimum Diploma in Engineering from an accredited polytechnic (or equivalent).
• Minimum 2-3years’ experience in aerospace quality (management) systems or a quality assurance role.
• Knowledge of aviation regulation such as Part 145 EASA, FAA, CASA, SMS and AS9100.
• Knowledge of and experience with aircraft / component (parts) maintenance.
• Internal auditor trained with auditing experience is preferred. 
• Proficiency with PC tools and software.
• Good command of written and spoken English.
• Being able to work independently and good analytical skills.
• Able to communicate at all levels of the organization.