Total 703 Manager technical support engineer job vacancies in Singapore

About us

The Technical Program Management (TPM) team oversees end to end delivery of New Product Introduction (NPI) projects. The TPM assesses project complexity, allocates resources, and drives cross‑functional engineering alignment through structured checkpoints, weekly reviews, and close collaboration with Operations. They manage CAPEX, ensure functional milestones are met, and navigate a fast‑paced environment to deliver optimal, timely solutions. TPMs are proactive team players who steer coordination, make tough decisions, and support DF(X) and design‑to‑cost initiatives to achieve project goals.

About the role

• Lead a team of NPI project managers across multiple categories globally.

• Drive enterprise level cost saving initiatives spanning manufacturing, engineering, tooling, paint, and test functions.

• Act as primary contacts for major cost-saving projects at the enterprise level.

• Strategize and resource global manufacturing NPD (New Product Development) delivery, ensuring TPMs support each project.

• Provide technical guidance and coaching for the TPM team.

• Success requires a collaborative, proactive mindset—no strict boundaries, always ready to exceed expectations.

NPI Project Management Responsibilities:

• Lead a team of NPI project managers from project initiation through installation and the first three months of mass production.

• Oversee all key aspects of NPI projects, including:

• Technical delivery milestones

• End to end project planning

• CAPEX management

• DF(X) and cost-focused design reviews

• Assess project complexity and develop department resource plans, securing approval and collaboration from all Engineering functions.

• Set project checkpoints and actively engage stakeholders to achieve buy in at each stage.

• Drive alignment across engineering functions, ensuring clear deliverables and timely contributions including input from design teams.

• Guarantee that all teams integrate the required protocols (e.g., IQ/OQ/PQ, DFM, Mold flow analysis) into their plans.

• Align regularly with Operations Management regarding project deliverables and expectations.

• Conduct periodic NPI reviews with the TPMs, summarizing progress and challenges for senior leadership.

• Build strong relationships with non-engineering teams critical to NPI success, such as RDD, Operations and outsourced procurement.

• Develop and maintain a comprehensive project tracker, monitoring health, timelines, capital spend, and potential risks.

• Foster a positive, collaborative cross functional environment.

• Provide manufacturing and operations insights to the project team, acting as an escalation point and resolving challenges as needed.

About you

• Bachelor’s degree in Electronics, Electrical, Mechanical, or Mechatronic Engineering.

• Shows a strong willingness to learn and challenge current production test and assembly methods.

• Demonstrates solid engineering judgment applied beyond their main area of expertise.

• Has managed a team of at least 5 people, directly or indirectly.

• Works well independently with minimal supervision.

• Able to travel frequently to Malaysia.

• Has at least eight years of relevant experience in NPI environments.

• Experienced in regulated settings, following or establishing protocols like IQ, OQ, and PQ.

• Understands the challenges of outsourced operations.

• PMP certification is an advantage.

Cloud Technical Manager

Job Summary

We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies. This senior technical leadership role demands extensive hands-on experience managing complex cloud environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), with strong focus on both Linux and Windows system administration. The ideal candidate will possess L3-level technical proficiency, demonstrate exceptional stakeholder management capabilities, and provide technical guidance to engineering teams while driving operational excellence, security hardening, and infrastructure modernization initiatives.

Key Responsibilities

Multi-Cloud Infrastructure Leadership & Architecture

Lead the design, deployment, and management of cloud-native architectures across AWS, Microsoft Azure, and Google Cloud Platform in production environments

Architect and implement scalable, highly available, and secure multi-cloud solutions aligned with business requirements and government compliance standards

Provide technical leadership for cloud services including: , S3, Lambda, ECS/EKS, RDS, CloudWatchEC2, Systems Manager, Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Monitor, Compute Engine, Google Kubernetes Engine (GKE), Cloud Functions, Cloud Storage, and Cloud Monitoring

Design and implement infrastructure architecture for new application deployments, ensuring best practices in scalability, performance, and cost optimization

Evaluate and recommend cloud technologies, services, and architectural patterns to support business objectives and digital transformation initiatives

Lead migration initiatives from on-premises to cloud and cloud-to-cloud migrations across AWS, Azure, and GCP

Monitor and optimize cloud resource utilization, implementing cost management strategies and right-sizing recommendations

Technical Team Leadership & Mentorship

Provide technical leadership, guidance, and mentorship to L2 Linux Engineers, L2 Wintel Engineers, and L3 Cloud Engineers

Conduct technical design reviews, code reviews for Infrastructure as Code (IaC), and architectural assessments

Act as the technical escalation point for complex infrastructure issues requiring advanced troubleshooting and resolution

Drive knowledge transfer initiatives, facilitate technical training sessions, and develop engineering team capabilities

Lead incident response for critical production issues, coordinating cross-functional teams and ensuring rapid resolution

Foster a culture of operational excellence, automation, continuous improvement, and technical innovation

Participate in 24/7 shift rotation and on-call escalation support to provide leadership during critical incidents

Operating System Lifecycle & Patch Management

Oversee and coordinate enterprise-wide OS patching operations across RHEL (v7 to v10) and Windows Server (2016 to 2025) environments using native tools eg. AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

Demonstrate advanced proficiency in both Linux and Windows system administration with the ability to troubleshoot complex issues across both platforms

Develop and enforce patching strategies, policies, and schedules aligned with security compliance requirements and business continuity objectives

Lead monthly and quarterly patch cycles, ensuring comprehensive testing, validation, and rollback procedures

Coordinate patch approvals with Change Advisory Board (CAB) and manage stakeholder communications throughout patching activities

Execute post-patch validation, remediation activities, and compliance reporting for audit requirements

Identify and manage End-of-Life (EOL) operating systems and applications, planning upgrade and migration strategies

Security Hardening & Compliance Management

Lead CIS (Center for Internet Security) security hardening initiatives and remediation activities across all cloud platforms and operating systems

Implement and maintain security baselines based on CIS Benchmarks, government security standards (IM8 Policy), and industry best practices

Oversee vulnerability management programs using tools such as Trend Micro, Qualys, Tenable, and AWS Config

Prioritize, coordinate, and track security remediation efforts across infrastructure teams to ensure timely resolution of vulnerabilities

The selected candidatewill be responsible for overseeing the end-to-end delivery of 66/230/400KVprotection and control system projects, ensuring design accuracy, regulatorycompliance, and timely execution.

Responsibilities

· Test and commissionprotection and control systems after modifications to ensure operationalreadiness

· Coordinate andcommunicate effectively with contractors, suppliers, business partners, and endcustomers to achieve on-time project delivery

· Collaborate with endcustomers to verify design accuracy and align project milestones with timelines

· Manage and maintain allproject documentation in compliance with client specifications for traceabilityand quality assurance

· Ensure adherence toregulatory requirements and occupational health and safety standards throughoutproject execution

Required competenciesand certifications

· Diploma or Degree inElectrical/Electronic Engineering or a related discipline

· Minimum 3 years’experience as Site Manager for SPPG 66/230/400KV Switchgear projects

·       Good Pay + Good allowance + GoodBonus

·       Interestedcandidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’syour resume to 98332779 ( no Calls)

·       Consultant in-charge : Quah LiLian (Lilian) ( Registration No: R1983286 )

Role Purpose To lead the end-to-end ILP product operations vertical, overseeing the full investment lifecycle from fund order placement through NAV pricing generation, fund accounting and year-end reporting. The role is accountable for ensuring operational excellence, regulatory compliance (MAS and CPFIS), governance integrity, and scalable support for ILP product growth, including new launches and Direct Fund initiatives.

Key Responsibilities

End-to-End ILP Investment Operations Ownership

• Own the complete ILP operational workflow, including:Fund order placement and executionSubscription/redemption processingCorporate actions and lifecycle eventsCash management and reconciliationNAV validation and unit pricing oversight
• Ensure timely and accurate NAV pricing generation
• Oversee fund accounting processes specific to ILP structures
• Serve as the primary escalation point for ILP operational issues

Accountability: Accurate, timely and well-controlled ILP operations across all products.

Regulatory & Governance Oversight (MAS & CPFIS)

• Ensure compliance with applicable MAS regulations governing ILP operations
• Ensure CPFIS-related requirements are adhered to where applicable
• Maintain clear documentation, control evidence and governance frameworks
• Lead regulatory reviews and respond to audit / supervisory queries
• Strengthen ILP pricing governance and oversight framework
• Monitor and manage regulatory risk exposures related to ILP products

Accountability: ILP operations remain fully compliant and audit-ready at all times.

ILP Product Launch & Change Management

• Lead operational readiness for new ILP product launches
• Assess accounting, data, workflow and control implications of new products
• Partner with Product, Actuarial, Risk and Distribution teams on implementation
• Design and embed scalable operational processes before BAU handover
• Support Direct Fund Model initiatives and structural changes

Accountability: Smooth, well-controlled onboarding of new ILP products without downstream remediation.

Fund Accounting & Year-End Responsibilities

• Oversee ILP-related fund accounting activities
• Ensure month-end, quarter-end and year-end closing processes are completed accurately and on time
• Lead preparation of ILP financial schedules and reporting
• Coordinate audit processes related to ILP funds
• Ensure books and records integrity for ILP structures

Accountability: Clean audit outcomes and accurate ILP financial reporting.

Controls, Risk & Operational Resilience

• Establish strong maker-checker and escalation frameworks
• Monitor operational incidents and drive root-cause remediation
• Maintain ILP risk registers and control documentation
• Reduce key-man dependency through documentation and cross-training
• Ensure sustainable resourcing during peak periods

Accountability: Reduced operational risk and strengthened control environment.

Data & Process Optimisation

• Partner with Fund Accounting Transformation & Data Lead to improve:Data qualityWorkflow efficiencyAutomation opportunities
• Identify areas for operational simplification and digitisation
• Ensure ILP workflows align with the broader IVS data architecture

Accountability: Efficient, scalable and future-ready ILP operations.

Key Requirements

• Bachelor Degree in accountancy, finance or relevant
• 8–10 years’ experience in ILP operations, fund accounting or investment operations within an insurer or asset manager
• Strong understanding of ILP product structures and unit pricing frameworks
• Experience managing MAS regulatory requirements and CPFIS considerations
• Proven track record managing product launches and operational change
• Strong audit, governance and control mindset
• Ability to operate in a lean but high-accountability environment

Primary Purpose:

Functions as a senior technical specialist or in a lead role in mechanical design. Works independently and applies advanced engineering techniques and analyses for problems and methods.

Responsibilities:

· Concept, Functional, Preliminary and detailed design of mechanical process systems for water and wastewater treatment plants, including screening equipment, physical-chemical treatment plants, biological treatment plants, blower equipment, odour control plants, disinfection plants and sludge treatment plants

· Concept, Functional, Preliminary and detailed design of various pumping systems for water, wastewater and sludge treatment plants

· Concept, Functional, Preliminary and detailed design of ancillary systems including chemical feed systems, mechanical ventilation systems, and drainage systems

· Preparation of General Arrangement and equipment layout drawings

· Preparation of mechanical process equipment and pump specifications

· Mechanical equipment and pipe sizing and calculations

· Review and evaluation of vendor submissions

· Coordination with other disciplines e.g. civil, structural, electrical, building services, and instrumentation & control designers

· Lead meetings, discussions with clients, contractors and vendors

· Provide engineering support for bids & proposals

· Provide engineering support during construction

· Provide engineering support during testing and commissioning

· Provides project cost estimates to client

· Design management and project management of proposals and projects where the scope is primarily mechanical / process

Preferred Qualifications

· A Professional Engineer (PE) registered with Professional Engineers Board Singapore is preferred

· Possess a university engineering degree (mechanical)

· Candidate shall have minimum of 10-15 years’ experience in the mechanical design of wastewater treatment (municipal and industrial)

· Able to work independently in producing the project deliverables to meet project timeline

· Leads and guide a team of engineers and carries out QA/QC work on their designs

· Proficient in written and oral communication with good interpersonal skills

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

• Led technical team in reviewing and optimizing designs, shop drawings, and project documentation to ensure accuracy and compliance
• Collaborated with consultants and construction teams to improve constructability and streamline project delivery
• Managed design approval processes, resolving technical issues efficiently and minimizing project delays
• Ensured all designs met contractual requirements, industry standards, and client specifications
• Coordinated with BIM and multidisciplinary teams to resolve technical clarifications and enhance workflow
• Identified potential risks early and implemented mitigation strategies to protect project outcomes
• Prepared and presented design progress reports and updates to management, project teams, and clients
• Supported tender processes with precise technical submissions, contributing to successful bids
• Actively participated in progress, coordination, and site meetings to drive alignment and quality delivery

Qualifications:

• Bachelor’s degree in Civil Engineering (PEB recognized)
• Minimum 8 years in design/design management, with 3+ years hands-on design experience
• Strong expertise in civil engineering design, documentation, and shop drawings
• Solid technical expertise in electrical systems, components, and installation practices
• Good understanding of relevant electrical engineering codes, regulations, and safety standards
• Effective communication and teamwork abilities to collaborate with project stakeholders
• Skilled in reading and interpreting electrical drawings and schematics

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Location: Lavender

Employment Type: Full-time

Working Hour: Mon - Fri, 8.30am - 5.30pm

Our client, is an established accounting firm that is part of an international network of independent accounting and consulting firms. They are seeking an Audit Compliance & Technical Manager who will be responsible for leading and executing risk-based internal audits to evaluate the effectiveness of internal controls, governance processes, and risk management frameworks. This role provides independent and objective assurance to senior management and the Board, ensuring compliance with regulatory requirements and organisational policies.

Key Responsibilities

• Perform continuous monitoring of compliance and independence requirements in accordance with ACRA’s Code of Ethics and internal firm policies.
• Oversee the annual compliance declaration process, including confirmations, documentation, and tracking of regulatory obligations.
• Assess potential compliance risks, recommend mitigation strategies, and stay informed of updates to regulatory and professional standards.
• Assist in the development, implementation, and maintenance of the System of Quality Management (SoQM) in compliance with SSQM 1 requirements.
• Establish, review, and enhance SoQM controls, policies, monitoring activities, and remediation procedures.
• Strengthen the firm’s overall compliance, risk management, and audit quality frameworks through continuous improvement initiatives.
• Provide technical support and advisory on audit methodology, professional standards, and quality control matters.
• Evaluate findings from internal reviews and inspections, recommend corrective measures, and enhance audit processes, tools, and best practices.
• Supervise and mentor internal audit executives or associates.
• Review audit workpapers and ensure audit quality standards are maintained.

Requirements

• Degree in Accountancy, Finance, Business, or related discipline.
• Professional certification such as CIA, CPA, ACCA, or equivalent preferred.
• Minimum 3 years’ experience in audit, compliance, or technical accounting.
• Strong knowledge of auditing standards, regulatory compliance requirements, and quality control frameworks.
• Excellent analytical, communication, and leadership skills with the ability to train and guide audit teams.

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Additional job description

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

Google is transforming how hyper-scale data centers are planned, designed, and built from custom, stick-built, multi-year construction monoliths to manufactured, modular, just-in-time deployments of fungible capacity. The Product Development and Insertion (PDI) organization under Data Center Technology and Systems (DCTS) is the execution arm of the development of such fungible capacity. PDI, working alongside the different pillars within DCTS, drives and provides ownership of the various products and programs that will enable the future modular technology for Google Cloud.

Qualifications

Job responsibilities

• Execute scope for the cross-functional product development of new products and programs. Guide products through the product life cycle process.
• Work with the partner teams across data centers, with supply chain, construction and execution teams, hardware and software operations to help execute product insertions.
• Lead the Site Intercept process, assess specific data center sites for their ability to adopt emerging design configurations. Align, plan and deliver Data Center design delivery.
• Develop and execute Tech Insertion Cut-In Framework that defines the "Point of No Return" for design changes based on construction schedules and supply chain lead times.
• Orchestrate cross-functional efforts, provide executive decision support, and refine processes to accelerate time-to-decision. Execute scope for cross-functional product development of new products and programs, stretching to address undefined challenges with limited guidance.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience in Data Center Engineering and product design.

Preferred qualifications

• Certifications like MSP or MOR.
• Experience in technical and product program management.
• Experience managing risk of product and programs, implementing mitigation plans.
• Ability to navigate ambiguity and work in a fluid environment.
• Ability to influence cross-functional team members and stakeholders.

We are seeking a forward-thinking Product Manager to drive Day 0–1 product strategy and delivery for impactful public sector digital initiatives.

• Working Hours: Mon-Fri
• Working Location: Central
• Job Type: Contract
• Salary Package: Up to $11,000 (basic) + AWS

You will drive product discovery, roadmap & MVP delivery for government digital initiatives. Strong Agile, stakeholder managementt & public sector experiences preferred.

Responsibilities

• Lead product discovery (Day 0) to define vision, problem statements, and value propositions
• Drive product setup and initial delivery (Day 1), including roadmap and MVP definition
• Engage stakeholders across government agencies to align on goals and priorities
• Translate policy and business needs into product requirements and user stories
• Manage product backlog and work closely with engineering, design, and vendors
• Champion Agile practices and iterative delivery
• Track product performance and continuously improve user experience

Requirements

• Degree in Business, IT, or related field
• Over 7 years of experience in Product Management
• Experience delivering at least 1 AI-related project, with practical use of GenAI or similar technologies.
• Strong understanding of software design principles, data structures, algorithms, and modern design patterns; able to evaluate solution options and architectural trade-offs.
• Experience with cloud platforms and modern engineering practices (Agile, DevOps, CI/CD, automated testing, containers such as Docker/Kubernetes), including end-to-end delivery with post-release support ownership and risk mitigation.
• Solid understanding of cybersecurity principles and data privacy/compliance requirements in government contexts.
• Ability to drive product strategy from concept to implementation

Nice to Have

• Experience working with government projects
• Familiarity with policy-driven or citizen-facing products
• Background in UX, data analytics, or service design

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Project Management

• Lead end-to-end technical project delivery: scoping, planning, execution, commissioning, and handover
• Manage project timelines, budgets, deliverables, and stakeholder alignment across internal teams and external vendors
• Prepare and maintain project documentation, technical reports, risk registers, and progress updates
• Conduct risk assessments and propose mitigation plans to ensure execution within scope, schedule, and budget
• Support CAPEX planning and business case development with detailed engineering input
• Coordinate multi-site and cross-functional projects, including engaging global factory teams for alignment and knowledge transfer

Technical Engineering & Operations

• Lead troubleshooting of packing line issues — mechanical, electrical, and process-related — during both startup and steady-state operations
• Identify root causes of recurring issues and implement corrective and preventive actions
• Manage and execute preventive maintenance schedules to ensure equipment reliability and uptime
• Liaise with equipment suppliers for technical support, spare parts management, and warranty resolution
• Ensure compliance with GMP, food safety, and hygiene standards across all technical activities
• Act as a shared global technical resource: provide remote or on-site engineering support to other factories within the group as required

Automation & Continuous Improvement

• Drive automation initiatives to improve line efficiency, reduce downtime, and enhance process reliability
• Implement and optimise machine automation including sensors, controls, and PLC logic adjustments at a troubleshooting level
• Evaluate opportunities for automation in material handling, inline inspection, and end-of-line operations
• Work with automation partners and vendors on integration, testing, and commissioning of new systems
• Support development of digital monitoring tools such as OEE dashboards and machine data collection platforms
• Provide structured training to operators and technicians on new equipment and automation systems

Equipment Scope — Required Hands-On Exposure

• Jar filling, capping, and induction sealing lines
• Vertical / horizontal form-fill-seal (VFFS / HFFS) machines for sticks and sachets
• Premade pouch (doypack) filling and sealing systems
• In-line inspection systems: checkweigher, metal detector, X-ray
• Coding, labelling, and end-of-line automation systems

Project Management

• Lead end-to-end technical project delivery: scoping, planning, execution, commissioning, and handover
• Manage project timelines, budgets, deliverables, and stakeholder alignment across internal teams and external vendors
• Prepare and maintain project documentation, technical reports, risk registers, and progress updates
• Conduct risk assessments and propose mitigation plans to ensure execution within scope, schedule, and budget
• Support CAPEX planning and business case development with detailed engineering input
• Coordinate multi-site and cross-functional projects, including engaging global factory teams for alignment and knowledge transfer

Technical Engineering & Operations

• Lead troubleshooting of packing line issues — mechanical, electrical, and process-related — during both startup and steady-state operations
• Identify root causes of recurring issues and implement corrective and preventive actions
• Manage and execute preventive maintenance schedules to ensure equipment reliability and uptime
• Liaise with equipment suppliers for technical support, spare parts management, and warranty resolution
• Ensure compliance with GMP, food safety, and hygiene standards across all technical activities
• Act as a shared global technical resource: provide remote or on-site engineering support to other factories within the group as required

Automation & Continuous Improvement

• Drive automation initiatives to improve line efficiency, reduce downtime, and enhance process reliability
• Implement and optimise machine automation including sensors, controls, and PLC logic adjustments at a troubleshooting level
• Evaluate opportunities for automation in material handling, inline inspection, and end-of-line operations
• Work with automation partners and vendors on integration, testing, and commissioning of new systems
• Support development of digital monitoring tools such as OEE dashboards and machine data collection platforms
• Provide structured training to operators and technicians on new equipment and automation systems

Equipment Scope — Required Hands-On Exposure

• Jar filling, capping, and induction sealing lines
• Vertical / horizontal form-fill-seal (VFFS / HFFS) machines for sticks and sachets
• Premade pouch (doypack) filling and sealing systems
• In-line inspection systems: checkweigher, metal detector, X-ray
• Coding, labelling, and end-of-line automation systems

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Review & propose best-practices and enforce IT methodologies & protocols to ensure highest quality of services provided to end users and partners

• Oversee IT support services to ensure issues are quickly responded, escalated and resolved in compliance with IT protocols

• Build-up and manage team of IT support members across the region

• Ensure smooth daily IT operations and monitor up/downtime of critical services

• Build up runbooks and documentations to ensure proper knowledge transfer

• Assist subsidiaries in their daily IT operations

Requirements

• Degree/Diploma in Computer Science or related studies with 8 years or more working experience, out of which more than 5 should be of similar capacity

• Experience as a leader in team building, staff skill development, methodology formulation, training and monitoring

• Hands-on experience in helpdesk ticketing systems like JIRA, ServiceNow, Microsoft Planner, or equivalent.

• Good knowledge of IT auditing and compliance enforcement

• Hands-on experience in desktop support, network infrastructure, Office 365, basic scripting, Microsoft products, Server room & facility health maintenance

• Must have work experience managing team in Retail and/or F&B industry and understand the dynamic job nature within the industry

• Good knowledge of IT store opening and renovation projects

• Good knowledge of one or more of the following systems – POS, ERP, Business Intelligence, eCommerce

• Knowledge or work experience in technical solutioning and development will be advantageous

• Good communications and problem-solving skill

• Team player and be independent in executing work-related jobs.

• Proficient in written and spoken English. Ability to write and converse in Mandarin or French will be advantageous, for communicating with associates in our subsidiaries in France, China.

As part of the Management team, the Operations Support Services Manager provides end-to-end operational support across the Medical and Dental divisions, covering IT, procurement, inventory management, vendor contracts, projects, and cross-clinic processes. The role is responsible for driving standardization, ensuring regulatory compliance, optimizing costs, and maintaining service continuity across all clinics. It also focuses on monitoring and improving daily clinic operations, enhancing patient experience, and ensuring the smooth and efficient running of all clinic functions. Working under the direction of the General Manager, the Operations Support Services Manager collaborates closely with department heads and clinic managers to support organizational objectives and drive operational excellence.

Job Responsibilities: -

1.    IT Management & Support

• Oversee healthcare systems (EMR/CMS), user access, compliance (PDPA, NEHR, NIR) and cybersecurity.

• Manage IT operations including system upgrades, vendor coordination, troubleshooting, and incident resolution.

• Lead IT projects, enhancements, and reporting (KPIs), ensuring systems align with regulatory and business standards.

• Provide end-user support, training, and ensure smooth day-to-day system functionality.

2.    Procurement & Inventory Management

• Manage end-to-end procurement (consumables, drugs, equipment), including vendor sourcing, contract negotiation, and CAPEX.

• Maintain optimal inventory levels, minimize wastage, and ensure availability of critical supplies.

• Review and evaluate annual contract for clinic equipment and consumables/drugs.

• Oversee administrative team performance and ensure efficient processes across procurement and reporting functions.

• Evaluate contracts and drive cost-effective purchasing strategies aligned with clinical needs.

3.    Projects & Operational Improvement

• Lead clinic projects (e.g., renovations, system rollouts, process improvements) from planning to handover.

• Drive process standardization, SOP updates, and cross-functional training.

• Identify operational gaps, implement improvements, and ensure timely, cost-efficient project delivery.

• Collaborate with stakeholders to resolve issues and enhance workflows across the organization.

4. Team Leadership & Stakeholder Management

• Manage and develop administrative staff, including performance reviews and coaching.

• Collaborate with clinical leaders, clinic managers, and external vendors to support operational goals

Job Requirements: -

• Bachelor’s degree in Information Technology, Healthcare Administration, Business, or related field

• Minimum 5 years of experience in IT management, operations, or healthcare/clinic environment

• Proven experience managing EMR/CMS systems and healthcare compliance (e.g., PDPA, NEHR, NIR)

• Strong knowledge of IT infrastructure, systems implementation, cybersecurity, and vendor management

• Familiarity with systems such as PLATO or similar clinic management software

• Experience in procurement, contract negotiation, and inventory management

• Demonstrated project management experience (system rollouts, renovations, or process improvements)

• Strong troubleshooting skills with ability to resolve technical issues independently

• Experience leading teams, including performance management and coaching

• Excellent stakeholder management and communication skills across all levels

• Experience in data analysis, reporting, and KPI tracking

• Ability to manage multiple clinics or multi-site operations