Total 21,664 Others technical support engineer job vacancies in Singapore

Job Description & Requirements:

• Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.
• Plan and execute migration strategies including rehost,replatform, and modernization approaches.
• Ensure all migration phases (assessment, design, execution,validation, cutover, and stabilization) are delivered cohesively.
• Identify dependencies, risks, and mitigation strategies for migration workloads.
• Provide technical assurance, governance, and escalation support throughout the migration lifecycle.
• Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.

Cloud & Infrastructure Engineering

• Design and implement Azure Virtual Machine environments and hybrid networking solutions.
• Support infrastructure modernization initiatives including DR, backup, and high availability solutions.
• Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support &Operations

• Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.
• Provide fourth-level support for complex incidents and perform deep root cause analysis.
• Proactively monitor, identify, and resolve issues before they impact services.
•  Act as an escalation point for critical client and business-impacting incidents.
• Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

• Ensure delivery of contracted managed services outcomes and continuous service improvement.
• Support, track, and document change implementation activities
• Proactively identify opportunities for automation and operational optimization.
• Perform quality audits across processes, service experience, and ticket management.
• Contribute to disaster recovery planning, testing, and execution.
• Collaboration, Leadership & Knowledge Sharing
• Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.
• Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.
• Support project delivery activities within the technology domain as required.
• Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications:

• 8–12 years of overall IT infrastructure and project delivery experience.
• Minimum 4+ years of hands-on experience in Azure migration projects.

Strong expertise in:

• Azure Migrate and Azure Virtual Machines
• Windows and Linux server migration
• Hybrid networking and connectivity
• Infrastructure modernization(DR, backup, HA)
• Migration governance and delivery frameworks
• Proven experience inlarge-scale enterprise migration projects.
• Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute)
• Experience working within ITIL-based service management environments.

Key Competencies :

• Strong stakeholder management and communication skills.
• Ability to operate effectivelyin high-pressure, complex environments.
• Proactive problem-solving and analytical thinking.
• Strong client service orientation and focus on delivering value.
• Ability to lead, mentor, and influence technical teams.

Qualifications and Certifications :

Bachelor’s degree in IT,Computer Science, or related field (or equivalent experience).
Preferred certifications:

• Microsoft Certified: AzureSolutions Architect Expert
• Azure Administrator / AzureMigration certifications
•  VMware, Networking (CCNP/CCIE),or Security certifications (CISSP, etc.)
• Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.

Responsibilities:

• Supervises construction works to ensure compliance with approved plans, codes, and safety regulations.
• Represent clients, inspect materials/workmanship, and coordinate with contractors for projects like roads, buildings, and infrastructure
• Monitor daily construction activities to ensure adherence to technical specifications and safety standards.
• Inspect materials and workmanship to maintain high construction quality, often using specialized inspection equipment.
• Ensure contractors follow regulations set by authorities such as LTA, PUB, NEA, and BCA.
• Maintain detailed records, including daily reports, site photos, and technical reports for clients.
• Act as a liaison between consultants, contractors, and Qualified Persons (QPs) to resolve technical issues.
• Read and interpret structural, civil, or M&E drawings

Requirements:

• Min Diploma in Civil Engineering or related field
• Min 3 years of relevant experience in civil and structural experience in building or infrastructure projects
• Proficient in preparing site inspection reports and technical documentation.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Mandatory Requirements

• Minimum 5 years of relevant experience in data migration or technical development roles
• Graphtalk technology experience is a MUST (explicitly flagged as non-negotiable)
• Strong proficiency in SQL for querying, transformation, and data validation
• Hands-on experience with data migration projects, specifically:Data mapping & profiling exercisesGeneration of data files / data dumps
• Proven experience in the Insurance domain (regulatory, policy, claims, or core system familiarity preferred)
• Skilled in developing & running batch scripts on Windows / Unix platforms
• Demonstrated ability to work effectively in a multi-tasking environment with strong priority management (Note: The JD template mentions "Top 3 Mandatory Criteria" but only lists 2. Based on the text, Graphtalk + 5 years are the absolute deal-breakers, with SQL, Insurance domain, and batch scripting serving as the next critical filters.)

 Key Responsibilities

• Partner with and support the Solution Architect on developmental phases of the data migration project
• Execute data mapping and profiling to assess source-to-target compatibility and data quality
• Lead end-to-end development of the migration program: design, coding, testing, and maintenance
• Build and optimize batch jobs and migration scripts for efficient data extraction, transformation, and loading (ETL/ELT)
• Perform performance tuning on migration batch programs to ensure SLA compliance and system stability
• Generate, validate, and deliver data files/dumps as required by project milestones

Job Responsibilities:

• Performing proper repairs of all unserviceable equipment for which he/she has been trained or assigned to perform and acting also as a technical resource in analysis of failures when required.

• Performing proper tests, repairs and modifications of unserviceable equipment in compliance with Thales Solutions Asia Quality programs as well as relevant procedures issued by Industrial Quality dept or the ARU Manager.

• Respecting the TAT target as given by the ARU Manager for all repair and/or modification activities.

• Maintenance and calibration of test means or equipment whenever necessary with the support of M&T dept.

• Maintaining an up to date knowledge of the product worked on with relevant technical documentation like SBs, SILs, TIs and updates of the CMM.

• Ensures the On-Time delivery of repairs and Quality of repairs

• Contributes to continuous improvement actions

Job Requirements:

• Higher Nitec/Diploma in Electronics Engineering

• Possess strong knowledge of analog and digital electronics.

• Competent in the use of in-depth diagnostic theory and technique.

Other Information:

• Working Location: Changi

• May be required to work in shifts.

Our client is MNC in Environmental Services sector. Due to business needs, they are now recruiting a Technical Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Key Responsibilities for Technical Manager:

Technical Expertise & Troubleshooting

• Subject matter expert in chiller plants, pumps, cooling towers, air handling units, automation & control systems, and ACMV systems.
• Carry out detailed on-site measurement and verification using industry-standard instruments:
• Water-side tools: ultrasonic flow meters, differential pressure gauges, and temperature sensors
• Air-side tools: anemometers, temperature and humidity measuring devices
• Chiller performance tools: refrigerant pressure gauges (manometers)
• Develop Functional Design Specifications (FDS) for chiller plant optimisation and performance improvement strategies.

Stakeholder & Contractor Coordination

• Coordinate with project teams, subcontractors, and vendors for chiller plant enhancement and performance optimisation works.
• Engage with clients to provide technical consultation, progress updates, and system improvement recommendations.

Commissioning & Performance Optimisation

• Lead commissioning, testing, and fine-tuning of chiller plants, AHUs, and ACMV systems to achieve or exceed performance targets.
• Drive energy optimisation initiatives at project completion, ensuring systems achieve or surpass design COP (kW/RT) requirements.

System Design Review & Optimisation

• Review HVAC design documentation, including schematics, layouts, and control sequences, to identify performance gaps and constructability risks.
• Propose design improvements to enhance efficiency, reduce lifecycle cost, improve maintainability, and ensure system compatibility.

Requirements:

• Diploma/Degree in Mechanical/Electrical Engineering, or equivalent.
• Singapore Certified Energy Manager (SCEM) or Energy Efficiency Opportunities Assessor (EEO Assessor) is Bonus
• Minimum 7 years of strong technical experience in HVAC area
• Willing to support on weekend when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Nanyang Technological University (NTU) is a leading research-intensive university in Singapore, committed to excellence in education, research and innovation. We are inviting experienced and motivated individuals to join our Office of Development and Facilities Management (ODFM), which oversees the planning, development, operation and maintenance of all University buildings and grounds in support of NTU’s academic, research and administrative functions.

As an Assistant Manager, Technical Operations (ACMV), you will play a key role in supporting the daily operation, preventive and corrective maintenance of Air Conditioning and Mechanical Ventilation (ACMV) systems across the University. You will work closely with internal users and maintenance contractors to ensure ACMV systems are safe, reliable and compliant with regulatory requirements.

Responsibilities

• Responsible for coordinating and following up on ACMV maintenance activities for assigned areas. 

• Liaise with users and contractors to support routine servicing and rectification works.

• Supervise and inspect contractors’ work on site to ensure works are carried out safely, efficiently and effectively.

• Troubleshoot ACMV services failures and attend to related problems.

• Closely monitor ACMV systems faults and respond promptly to breakdowns, users’ feedback and queries and maintain regular discussions with maintenance contractors to ensure optimal system performance.

• Assist in managing and monitoring ACMV maintenance programmes to ensure systems are maintained in safe & good operating condition.

• Provide technical support and advice to project teams and users on ACMV installations for new developments and A&A projects, where required. 

• Monitor chilled water consumption and support initiatives to improve energy efficiency and operational performance. 

• Support ACMV-related upgrading and improvement projects as assigned.

Requirements

• Degree in Building & Facilities Management, Mechanical Engineering, or related discipline.

• At least 3 years of relevant experience in maintenance, design, or installation of mechanical building services.

• Good knowledge of ACMV systems, including installation, operation and maintenance.

• Familiar with local codes of practice and tender processes.

• Proficient in MS-Office applications for analysis and report generation. 

• Skilled in AutoCAD for engineering drawings.

• Good interpersonal and communication skills, able to collaborate effectively with other stakeholders. 

• Good problem-solving and analytical skills to diagnose and resolve technical, operational and site-related issues.

• Able to work independently, manage multiple tasks and respond effectively in a dynamic operational environment.
  

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Supervises construction works to ensure compliance with approved plans, codes, and safety regulations.
• Represent clients, inspect materials/workmanship, and coordinate with contractors for projects like roads, buildings, and infrastructure
• Monitor daily construction activities to ensure adherence to technical specifications and safety standards.
• Inspect materials and workmanship to maintain high construction quality, often using specialized inspection equipment.
• Ensure contractors follow regulations set by authorities such as LTA, PUB, NEA, and BCA.
• Maintain detailed records, including daily reports, site photos, and technical reports for clients.
• Act as a liaison between consultants, contractors, and Qualified Persons (QPs) to resolve technical issues.
• Read and interpret structural, civil, or M&E drawings

Requirements:

• Min Diploma in Civil Engineering or related field
• Min 3 years of relevant experience in civil and structural experience in building or infrastructure projects
• Proficient in preparing site inspection reports and technical documentation.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Position Type : Permanent
Work Location : Pandan West

Job Description:

As 2-stroke Technical expert work will focus on these responsibilities with double roles as FS troubleshooter (50%) and technical expert (50%):

As 2-stroke engine Troubleshooter

• Leading the team as team leader / supervisor for complex, prolonged repair jobs and large projects.

• Perform 2-stroke engine trouble shooting, maintenance, inspection, overhaul and repair and service work reporting based on urgent and important requests.

• Developing way of working and process by utilize data & knowledge for increasing 2-stroke sales opportunity.

• Provide advanced troubleshooting activity with high technical knowledge and experience, backing up the MEA 2-stroke Field Service organisation in case required.

• Perform FS attendance for important cases such as drifting vessels or unplanned emergency and high skilled required cases for 2-stroke engines.

• Take lead field service activity, spare parts, service drawings, advanced troubleshooting, major repair procedure development, RCA.

As 2-stroke technical expert

• Be responsible for handling of customer's technical inquiries in a comprehensive and supportive manner.

• Perform Audits and be active in capturing new sales opportunities (leads)

• Manage and solve complex technical and operating problems solving activities of the customers.

• Engine performance evaluation with engine control system. WECS, UNIC and WICE software and pneumatic system.

• Make analysis with adequate conclusions and recommendations (reports) for how to solve complex technical problems of the customer. Report on the related work progress to relevant stakeholders.

• Communicate and propose improvement needs of the products and solutions for relevant internal stakeholders.

• Participate in product development and product improvement projects.

• Participate in development of new working methods with own responsibility area.

• Provide technical support to internal and external customers.

• Analyses field experience and customer feedback data in order to improve the products and solutions as well as operation and maintenance of the installation.

• Support in technical matters when new products or components are developed and launched.

• Proactively work to enable cross-divisional and cross-organizational cooperation.

• Coach and mentor less experienced technical experts and field service engineers.

• Participate in customer and/or internal meetings as a technical leader, when complex technical matters are handled.

• Share technical knowledge with internal and external stakeholders.

• Ensure know-how and professional competence development within respective technical expert area.

Requirements:

• B.Sc. or M.Sc. in Engineering or in Marine, Mechanical or other applicable technical degree

• Minimum 3+ years of related experience with all 2-stroke engines, controls and its technologies.

• Relevant experiences of other marine products.

• Broad and strong knowledge and understanding of the marine engines and prolusion systems.

• Advanced analytical skills in technical problem solving.

• Fluent in English, both verbally and written

• Strong Customer focus & service mind-set and Communication skills.

• Strong Teamwork skills and drive for performance with positive attitude and ability to inspire others.

• Experience in working in international environment and willingness to travel.

• Motivated to learn and grow professionally.

Mandatory Requirements

• Education: Bachelor’s or Master’s degree (or equivalent professional experience)
• Experience: 8+ years in regional (ASEAN/APAC) technical sales or pre-sales engineering
• Industry Background: Preference for candidates from major cybersecurity vendors or top-tier MSP/MSSPs
• Technical Expertise:Deep hands-on knowledge of Next-Generation Firewalls (NGFW)Extensive experience with SASE/SD-WAN/SSE architectures (Palo Alto Prisma SASE or direct equivalents)Proficiency in cloud security & CNAPP across hyperscale environments (AWS, Azure, GCP, and Chinese clouds like Tencent/Alibaba)Working knowledge of Security Operations & AI-driven SecOps tools (Cortex XSIAM/XDR, XSOAR/SOAR, SIEM)
• Core Competencies:Ability to translate complex technical features into clear, actionable business value for C-suite stakeholdersProven track record of influencing without authority in matrixed, partner-driven environmentsPlayer-coach mentality with demonstrated experience mentoring sales/pre-sales talentComfort operating in fast-paced, high-volume technical sales cycles
• Certifications: PCNSE or PCNSA highly preferred (note: marked as preferred, not strictly mandatory, but expected in competitive markets)

Responsibilities

• Lead Technical Pre-Sales: Own end-to-end pursuits for Palo Alto’s full security stack, including solution architecture, executive presentations, product demos, and Proof of Concept (POC) management.
• Enable & Align Partners: Train and coach Orange Business sales, pre-sales, and consulting teams, while collaborating with internal/vendor partners to synchronize go-to-market efforts.
• Drive Pipeline & Deal Closure: Identify new opportunities, lead RFI/RFP technical responses, and craft competitive displacement strategies to accelerate sales velocity and improve win rates.
• Champion Platform Expansion: Cross-sell across NGFW, Prisma, and Cortex solutions to broaden portfolio adoption, increase partner-channel revenue, and deliver measurable business value.

Responsibilities

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.
• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Min 2 years of experience in copier/ MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Proficient in MS Office (Excel, Power point), MCSE, HTML 
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview

MOM License: 09C3018

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

Role Overview

• We are seeking an experienced Application Maintenance Engineer to support the System for a long-term application maintenance and support engagement. The candidate will provide Level 2 and Level 3 support, ensuring the availability, stability, performance, and integrity of critical production and non-production environments.

• This role requires strong hands-on experience in the Microsoft technology stack, system integration, database support, incident/problem management, and production support operations. The candidate must be able to work onsite at the client’s office (9am-6pm) and provide onsite support during major events as required.

• In addition, the role is expected to provide end-to-end application maintenance services, including incident investigation, resolution management, and bug fixes. The position requires solid technical expertise across a broad range of technologies, including programming in .NET, data streaming with Kafka, database management with Oracle, and domain knowledge in system integration using Oracle Service Bus (OSB), as well as related technologies such as SignalR and Redis.

Required Skillsets:

• Knowledge and competency of Microsoft Technology Stack DOT.NET, C#, ASP.NET WEB API, ASP.NET MVC, MVVM, Entity Framework, LINQ, Kafka, Signal R, SSIS, SSRS.

• Knowledge and familiarity of using Microsoft Technology Stack such as SCCM, SCOM.

• Knowledge on Oracle Service Bus Message Flow, Proxy Service, Business Service, XQuery, XML, XSLT, JMS, SOAP, REST, WSDL, Adapters and concepts of SOA development.

• Knowledge and competency of MSSQL, Oracle DB from infrastructure and application perspective.

• Manage and support the exchange’s business systems, ensuring smooth day-to-day operations and continuous system enhancements as part of second-line support.
• Collaborate closely with business users to analyse requirements, design solutions, and oversee end-to-end implementation.

Requirements:

• Degree in Computer Science, Mathematics, Physics or Engineering
• Exposure to the full software development life cycle (SDLC) within large-scale financial systems.
• Minimum 2 years of development experience in at least one of the following programming languages: Java, JavaScript, or Python.
• Strong understanding of object-oriented programming concepts and relational database design.
• Knowledge of networking fundamentals, including mainstream communication protocols such as HTTP, TCP, and UDP.
• Experience working in Linux environments; strong shell scripting skills will be an advantage.
• Prior IT experience within the financial industry will be advantageous.
• Good verbal and written communication skills, with strong documentation capabilities.

Please click here to apply or email your updated resume to

siewhua@recruitco.com.sg

(Only shortlisted candidates will be notified.)

Lim Siew Hua, Registration No. 1984199

RECRUITCO PTE. LTD., EA License: 25C3218

We are looking for junior ~ intermediate Software Development/Support Engineer to look after the exchange’s mission critical business systems; oversee daily operations and develop system enhancements as a second line support. This role also requires working closely with business users to analyse business requirements, design and see through implementation.

Professional Requirements:

• Exposure to full software development life cycle of large scale financial system
• 2+ years development experience against at least one of the programming languages below: Java, JavaScript or Python.
• Proficient with object oriented programming concepts and relational database design.
• Knowledge of network, understanding mainstream network communication protocols such as HTTP, TCP and UDP
• Experience with Linux, strong shell scripting skill is preferred
• IT Experiences in financial industry will be an advantage
• Good verbal and written communication capabilities, strong documentation skill

Qualifications:

• University degree in Computer Science, Mathematics, Physics or Engineering
• Passionate, self-motivated with good interpersonal skills
• Hard-working and able to work under pressure to meet tight deadlines
• Proficiency in Mandarin advantageous to liaise with Chinese counterparties
• Able to work flexible shifts and on public holidays

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.