Total 558 technical analyst job vacancies in Singapore

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

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Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

• Location: Tagore Lane
• Monday - Friday: 8 AM - 5.30 PM

Our client specializing in process control instrumentation, valve automation, and flow solutions.

We are expanding our footprint in Southeast Asia and looking for a Sales Engineer who thrives in a client-centric environment. If you’re someone who enjoys building long-term customer relationships over transactional selling — this role is for you!

Key Responsibilities:

1. Nurture and grow existing client relationships (80% account management, 20% new business development).
2. Identify and negotiate new business opportunities within the region.
3. Attend tender site shows, evaluate technical requirements, and prepare customized proposals.
4. Collaborate closely with internal project and technical teams to deliver innovative solutions.
5. Analyze market trends and competitor activity to improve product positioning and strategies.
6. Plan and execute go-to-market strategies for assigned product lines.
7. Produce technical content such as white papers, product briefs, and presentations.
8. Conduct technical presentations and product training for internal teams and customers.

Job Requirements:

• Diploma/Degree in Engineering, IT, or a related discipline.
• Minimum 3 years of experience in Sales, Business Development, or Applications Engineering in Industrial IoT / Control & Automation.
• Strong interpersonal and communication skills with a consultative approach.
• Technically savvy and able to articulate solutions clearly to stakeholders.
• Self-driven and structured in managing multiple client accounts and timelines.
• Comfortable with occasional regional travel (approx. once every 2-3 months).

Ready to Grow with Us?

Apply now and become a part of a company where technical expertise meets real-world impact.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Role Overview

We are looking for a motivated individual to join Lighthouse Canton’s Asset Management team as an Analyst. This is a broad, generalist role designed to provide early exposure to two complementary pillars of how a modern asset management business is run: business strategy and business finance.

The Analyst will work directly with the Business Manager and, where relevant, the CEO of Asset Management, supporting a range of initiatives spanning market research, financial analysis, performance tracking, and project execution. The role is well-suited to someone who is eager to learn, comfortable with numbers and structured thinking, and keen to build a career at the intersection of investments, operations, and business building.

Duties and Responsibilities

• Assist in market research, competitiveanalysis, and business assessments to support strategic decision-making
• Support the evaluation of new businesslines, product launches, and other strategic growth initiatives
• Assist in preparation of presentations, briefing notes, maintaining and updating internal financial dashboards, business performance trackers, analytical outputs and management reports for senior leadership discussions
• Coordinate with internal teams(investments, operations, finance, compliance, technology) to assist in the execution of cross-functional projects
• Support the Business Manager and CEO on strategic planning activities, governance processes, and ad hoc special projects
• Research and summarise developments in the asset management industry, regulatory landscape, and competitive environment
• Assist in developing and tracking KPIsacross asset management business lines and initiatives
• Coordinate with internal finance and operations teams to ensure accuracy and completeness of financial records
• Work with technology teams to understand and optimize systems, tools, and workflows supporting the asset management business

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Accounting, or a related discipline
• Fresh graduates or candidates with up to 1 year of relevant internship or work experience in financial services, asset management, or investment-related roles
• Strong academic record; demonstrated quantitative or analytical aptitude
• Exposure to financial modelling or data analysis tools is an advantage
• Good written, verbal communication and presentation skills

Key Competencies

• Analytical mindset with a structured approach to problem-solving
• Intellectual curiosity and eagerness to learn in a fast-paced professional environment
• Attention to detail and a conscientious, ownership-driven approach to work
• Team player with good interpersonal and collaboration skills
• Organised, detail-oriented, and able to manage multiple tasks simultaneously
• Ability to handle confidential information with discretion and professionalism
• Proactive attitude with a willingness to take initiative and contribute beyond a narrowly defined remit

about the company.

An established financial services technology organization that specializes in delivering progressive digital solutions within a collaborative and supportive corporate environment.

about the job.

An exciting opportunity has arisen for a technical specialist to join a dedicated team in ensuring the seamless performance and reliability of enterprise software applications.

• Troubleshoot and resolve system queries for corporate users to minimize operational downtime.

• Coordinate platform updates, mobile application maintenance, and the deployment of software patches.

• Record detailed entries of system incidents, user interactions, and technical updates for escalated support tiers.

• Review technical manuals and participate in internal focus groups to continually expand product systems knowledge.

• Formulate operational documentation and procedural guides to streamline troubleshooting workflows for end-users.

skills and experience required.

• Academic qualification in computer science, information technology, or an equivalent engineering discipline.

• Practical knowledge or exposure within the fintech, financial payments, or digital assets domain.

• Basic familiarity with web development or object-oriented programming concepts.

• Clear communication and interpersonal capabilities to engage effectively with business users and internal stakeholders.

• Flexibility to support business continuity plans by working on a rotating twenty-four-seven shift roster.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)

About the Company

A prominent global provider of diverse insurance and risk solutions.

About the Job

• Assist in conducting daily screening of client profiles, payments, and transactions against international sanction lists.

• Evaluate and investigate potential sanction alerts, escalating true matches to senior compliance management for review.

• Help maintain and update internal compliance databases, ensuring accurate records of all screening outcomes.

• Support the team in reviewing policy documentation to ensure alignment with evolving local and global regulatory standards.

• Prepare routine compliance reports and documentation for internal audits and regulatory submissions.

Skills and Requirements

• A university degree in Law, Business, Finance, or a relevant academic field.

• Up to 2 years of experience in compliance, anti-money laundering (AML), or sanctions screening, preferably within insurance or financial services.

• Familiarity with major global sanction frameworks, such as OFAC, UN, and local regulatory requirements.

• Strong analytical mindset with keen attention to detail when reviewing complex data.

• Effective communication skills to collaborate efficiently with internal legal and operational teams.

To apply online please use the 'apply' function.

(EA: 94C3609/ R24124496)

Southern Ridges Capital

Southern Ridges Capital is a multi billion dollar global macro hedge fund with a track record of over seven years of delivering high risk adjust returns through fixed income, currency, commodities and equities trading.

We believe in cultivating a strong, collaborative culture where people are empowered to learn, grow, and do their best work. We are committed to mentoring early-career professionals and giving them the tools, exposure, and guidance to succeed in a dynamic and intellectually challenging environment.

_________________________________________________________________________________________________________________________

Who We’re Looking For

What You’ll Do

The Rates Strategist will support idea generation, trade structuring, building monitors, tracking markets across global rates complex for the investment team. This role involves analysing economic data, yield curves, fixed-income markets, and policy developments to produce actionable insights. The strategist will collaborate closely with the CIO and the investment team to deliver high quality analysis and trade ideas.

Your key responsibilities will include:

• Monitor and analyse global interest rate markets, including bonds, swaps, money markets, and related derivatives
• Track macroeconomic indicators, central bank policies, and geopolitical events to assess implications for rates markets
• Conduct yield curve analysis, term premium decomposition, and scenario modelling
• Contribute to daily, weekly, and thematic research publications
• Develop relative value and directional trade ideas in rates markets
• Support internal discussions on market positioning, risk themes, and strategy recommendations for clients
• Build and maintain analytical models, dashboards and tools to support systematic screening and idea generation (e.g., curve fitting, regression models, PCA, scenario simulators)
• Manage time series data, Bloomberg extractions, and automated reporting tools
• Work with quant/technology team to enhance data pipelines and dashboards
• Partner with portfolio managers to assess market dislocations, liquidity, and positioning

_________________________________________________________________________________________________________________________

Who We’re Looking For

• Bachelor’s or Master’s degree in Economics, Mathematics, Statistics, Engineering, or related field
• 2–5 years of experience in a financial market role (research, trading, strategy, economics, quant, or related), with a deep understanding of interest rate derivatives and fixed income securities
• Strong understanding of macroeconomics and central bank policy frameworks
• Proficiency in Excel; familiarity with Bloomberg and programming knowledge in Python/R/SQL
• Strong writing skills and ability to communicate complex market topics clearly
• High attention to detail and ability to work in fast paced environments

_________________________________________________________________________________________________________________________

Why Join Us

At Southern Ridges Capital, you will work closely with the investment team, and you will have the opportunity to contribute to real investment decisions and view your impact. You will gain a wider experience and better understanding of the investment world working in a close knit and collaborative setup like ours.

Responsibilities 

Business Process Analysis 

• Assist in the analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. 

• Support data gathering and documentation efforts in collaboration with various departments. 

• Help map out workflows and translate operational requirements into clear process documentation. 

Project Support 

• Assist in the coordination and tracking of digital transformation projects to ensure timely delivery. 

• Monitor project timelines, action items, and follow-ups to support overall project management efforts. 

• Prepare project status updates, meeting notes, and progress reports for internal stakeholders. 

Change Management 

• Support the rollout of new processes and systems by coordinating communications and training materials. 

• Assist in stakeholder engagement activities to facilitate smooth adoption of change initiatives. 

Technology & Systems 

• Assist in evaluating technology solutions that support business transformation objectives. 

• Collaborate with cross-functional teams to support the integration of new tools and systems into existing workflows. 

• Maintain familiarity with internal platforms and identify opportunities for automation or process improvement. 

Data Analysis & Reporting 

• Collect, organise, and analyse data to support the measurement of transformation initiative outcomes. 

• Prepare reports, dashboards, and presentations to communicate findings to relevant stakeholders. 

Documentation 

• Document business processes, workflows, and standard operating procedures (SOPs) accurately and comprehensively. 

• Maintain and update process documentation to reflect changes resulting from improvement initiatives. 

• Contribute to the development of process maps and reference materials for cross-functional use. 

Requirements 

Education 

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 

Experience 

• Fresh graduates are welcome to apply. 

• Prior internship or project experience in business analysis, process improvement, or digital transformation is an advantage. 

Skills 

• Strong analytical and problem-solving skills with an eye for process improvement. 

• Good written and verbal communication skills, with the ability to present ideas clearly. 

• Ability to work collaboratively in a cross-functional team environment. 

• Organised, detail-oriented, and able to manage multiple tasks and deadlines effectively. 

• Proactive attitude with a willingness to learn and adapt in a fast-paced environment. 

Technology Proficiency 

• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word. 

• Familiarity with project management or process mapping tools (e.g., Visio, Jira, or equivalent) is a plus. 

• Exposure to data analytics tools, automation platforms, or process improvement methodologies (CI, LEAN, Six Sigma) is an advantage. 

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

Job Description

• Responsible for managing month-end closing activities including property tax, depreciation, and investment-related entries while ensuring accuracy of financial records and compliance to relevant accounting standards.
• Handles asset matters including minor assets tracking, stocktake, disposal schedules and capital expenditure reporting.
• Prepares and submits regular financial reports including GST returns, variance analysis, and Department of Statistics reports.
• Support the review of policies, system changes and FRS applications.
• Involve in financial analysis and prepare management presentations.
• Liaise with external auditors on annual financial audits for the relevant scope.

Other Requirements

• Candidates to have at least 2 years of relevant work experience.
• Degree holder.
• Positive work attitude with good communication skills – written and verbal English.

The intern will be attached to the Fleet Digital section and will support the team in the following activities: 

• Extract and analyze sets of data from multiple sources and database for Harbour Launch, Tugs and Crew Deployment; develop and test hypothesis and communicate with section managers recommendations. 

• Identify and interpret trends or patterns in the collected data sets. 

• Detect anomalies, spot discrepancies and possible defects from our Fleet Management System 

• Produce insights on operations data using analytic tools (Python/Excel/Power BI) 

• Design, develop and maintain ongoing reports and dashboards. 

• Take in the lead in digitalization projects by working with key stakeholders within and outside of organization. 

• Perform any other ad-hocs duties as assigned. 

Preferred Skills

• Proficiency in Python Programming Language and Excel VBA 

• Experience in UI/UX designing and able to develop dashboard with data visualization tools (Example: Power BI and Tableau) 

• Analytical mindset driven to understand machinery and operation data 

• Strong organizational and problem-solving skills 

• Commitment to learning including new analytical methods and Harbour Craft profile 

• Ability to identify data-driven insights and trends from large data sets, keeping in mind of data quality and accuracy 

• Able to develop Robotics Process Automation (RPA) – UiPath would be a plus. 

Data Analytics

• Spearhead the design and execution of end-to-end data analytics strategies.
• Develop and manage automated data pipelines and ETL workflows.
• Perform data cleaning, preprocessing, and validation to maintain high data accuracy and integrity.
• Utilize advanced statistical and data mining techniques to analyze extensive healthcare datasets.
• Build and maintain interactive dashboards with user-friendly visualizations tailored for non-technical stakeholders.
• Deliver in-depth analytics to support clinical research and quality improvement projects, especially in areas like chronic disease management (e.g., diabetes, kidney disease, asthma).
• Create predictive models and deploy machine learning solutions, including large language models (LLMs).
• Collaborate with clinical teams to integrate Patient-Reported Outcome Measures (PROMs) into existing care processes.
• Work closely with GTO and AIO teams to improve data visibility and accessibility.
• Design and apply LLM-based solutions to streamline and optimize patient care pathways.

Data Quality & Monitoring

• Conduct regular validation to ensure the integrity and consistency of datasets.
• Detect and interpret key trends, patterns, and insights from healthcare data.
• Establish and maintain robust data quality assurance and validation protocols.
• Generate and present clear, data-driven reports and visualizations to stakeholders.
• Ensure all data visualizations are user-centric and accessible to non-technical users.
• Liaise with cross-functional teams to gather and address their specific data requirements.

Data Governance & Protection

• Implement stringent data security policies and access controls.
• Supervise data standardization and quality management initiatives.
• Ensure adherence to data privacy laws such as PDPA and HBRA.
• Develop secure protocols for safe data exchange and collaborative access.
• Promote ethical AI usage and ensure responsible deployment of LLM technologies.

Key Requirements

• Bachelor’s degree in a quantitative field (e.g., Computer Science, Data Analytics, Statistics)
• Minimum of 2 years’ experience in healthcare analytics or a similar field.
• Strong programming skills in Python, R, and SQL.
• Hands-on experience with data visualization platforms such as Tableau, Power BI, or TIBCO Spotfire.
• Proficiency with cloud analytics environments, especially Databricks.
• Solid foundation in statistical methods, including predictive modeling, A/B testing, and time-series analysis.
• Skilled in deploying and fine-tuning AI/ML models, including LLMs, within healthcare contexts.
• Experience working with cloud providers, particularly AWS.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience using modern web frameworks such as Streamlit, NextJS, and TypeScript.
• Proficient in REST API development using frameworks like FastAPI.
• Understanding of database design, with hands-on experience using tools like SQLAlchemy.
• Capable of working with large and complex datasets.
• Proficient in using Git for version control and collaborative coding.
• Strong grasp of CI/CD pipelines and DevSecOps best practices.
• Knowledge of medical terminology and healthcare IT systems.
• Demonstrated ability to manage stakeholders and drive successful project outcomes.
• Excellent analytical thinking and problem-solving capabilities.
• Effective communicator with strong presentation, writing, and interpersonal skills.
• Highly detail-oriented, with a commitment to accurate data handling and analysis.
• Able to convert business challenges into technical data solutions.
• Team-oriented, proactive, and capable of thriving under time constraints.
• Comfortable working both independently and collaboratively in dynamic environments.

To apply, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Gather, analyze, and document business requirements for Trade Finance products and processes, including Letters of Credit (LC), Bank Guarantees, Documentary Collections, and Open Account Trade transactions.
• Collaborate with business users, operations teams, and technology stakeholders to translate business requirements into functional specifications and system enhancements.
• Support requirement workshops, gap analysis, process mapping, and user acceptance testing (UAT) to ensure successful project delivery.
• Assist in the implementation and support of Trade Finance systems, ensuring alignment with business, regulatory, and operational requirements.
• Analyze trade transaction workflows, identify process improvement opportunities, and recommend solutions to enhance efficiency and controls.
• Prepare business documentation, test cases, user guides, and project status reports while providing ongoing support during system releases and production deployments.

Job Summary

We are looking for a Data Analyst to drive end-to-end analytics for Anti-Financial Crime projects in a reputed bank . This role blends strong analytical and data science capabilities with compelling storytelling, documentation excellence, and stakeholder leadership. You will work extensively on Hadoop Big Data, design analytic workflows, build ML models (including unsupervised techniques), and translate insights into meaningful business impact.

Mandatory Skill-set

• Bachelor’s/Master’s in Data Science, Statistics, Computer Science, Mathematics, Economics, or related fields;
• Must have 3+ years in Data Analytics, including exposure in Banking/Financial Services;
• Must have hands-on experience with Qlik Sense and Big Data tools;
• Strong expertise in SQL, Python ( Pandas, NumPy, Scikit-learn ) and PySpark;
• Strong understanding of machine learning, including unsupervised models;
• Excellent communication, consulting, slide creation, and stakeholder storytelling skills.

Desired Skill-set

• Certifications in Data Science, Cloud Technologies, or AML/Compliance;
• Experience in customer segmentation, anomaly detection, and analytics for financial crime;
• Understanding of model risk and regulatory expectations for model governance.

Responsibilities

• Analyze and work with business units on reported issues/queries relating to compliance surveillance systems;
• Process and analyze data related to AML/CFT investigations;
• Tuning and optimization of compliance surveillance systems;
• Tuning and optimization of Machine Learning Models in Compliance;
• Participate in compliance projects for compliance surveillance systems support and support in processing analytics data;
• Demonstrate proactive learning and adaptability to stay informed about regulatory changes and advancements in compliance technology;
• Effectively manage time and prioritize tasks to meet deadlines while maintaining high-quality outputs.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C563

Job Responsibilities

• Build a solid understanding of B2B processes across SMBs, large corporations, and educational institutions.
• Document current and future state processes, capturing regional nuances with precision.
• Participate in stakeholder workshops, gathering and recording business requirements.
• Produce analytical deliverables — including process maps, gap analyses, and requirement
• documents to support program activities.
• Assist with data readiness for system rollout, including preparation and validation of migration data.
• Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.
• Support change management and training activities, including preparing training materials and reference content for future state processes.
• Keep your manager informed on progress, escalating blockers and risks.

Skills required

• Exposure to a B2B selling environment; experience in consumer electronics is a plus.
• Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.
• Experience contributing to business requirement documents.
• Ability to work independently while proactively seeking guidance when needed.
• Collaborative and adaptable working style with a willingness to learn..
• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.
• Background or interest in AI solutions.

Education & Experience

• BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.

The opportunity

Komainu is expanding its operations function in Singapore as part of its growth across Asia Pacific - a market where institutional demand for regulated digital asset custody is accelerating rapidly. The Administration Operations team sits at the heart of how Komainu serves its clients, responsible for the onboarding, ongoing maintenance and servicing of custody accounts. This role offers the opportunity to build deep expertise in digital asset operations at a firm that is defining what institutional-grade custody looks like, working closely with clients, compliance and technology teams in a fast-moving and consequential environment.

Your key responsibilities

·      Oversee the end-to-end client account opening process, ensuring accuracy of setup and a consistently high standard of client experience

·      Collaborate with the Sales team to prioritise onboarding pipelines and provide clients with regular transparent progress updates

·      Manage and monitor ongoing client requests including the effective handling and resolution of exceptions on a daily basis

·      Investigate issues raised by clients or internal stakeholders, escalating to management or Compliance for guidance where necessary

·      Escalate operational issues and control breaches to Operations Management, Compliance and IT teams in a timely manner

·      Maintain a strong working knowledge of Komainu's products and processes to ensure effective support across all operational activities

·      Identify control gaps, inefficiencies and areas for improvement across operational processes and recommend appropriate remediation actions

·      Support the identification, testing and implementation of updates to business processes and systems in response to industry changes or evolving client needs

Skills and attributes for success

·      Strong analytical capability - able to assess risk, identify process gaps and translate findings into clear actionable recommendations

·      High attention to detail and a disciplined approach to accuracy, particularly in client account setup and transaction processing

·      Clear and concise communicator, both in writing and verbally - able to engage confidently with clients and internal stakeholders

·      Organised and proactive - manages multiple priorities effectively and escalates issues promptly without being prompted

·      Collaborative andclient-focused - works well across teams and takes genuine ownership of the client experience

·      Genuine curiosity about digital assets and fintech - motivated by working at the frontier of institutional finance

To qualify for the role, you must have

·      Degree in a relevant discipline such as sciences, engineering, business, economics or similar - ability to demonstrate analytical and process thinking is important

·      Experience in financial services operations in one or more of the following areas: banking, trust or fund services, transaction processing, custody support, clearing and settlements, or business analysis

·      Advanced Microsoft Office skills, particularly Excel

·      An interest in digital assets and fintech is essential - prior exposure to digital asset operations or custody is a strong advantage

·      Experience working in a regulated environment with an understanding of compliance and control frameworks is preferred

What we look for

We are looking for an early-career operations professional who combines strong analytical foundations with a genuine interest in digital assets and the drive to build expertise in a rapidly evolving field. You will be someone who takes ownership of the client experience, brings rigour and attention to detail to everything they do and is motivated by the opportunity to contribute to building best-in-class custody operations in one of the most dynamic markets in the world.