Total 299 tech support job vacancies in Singapore

DUTIES AND RESPONSIBILITIES

• Provide on-site and/or remote technical assistance to customers, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in Logitech and Poly products video conference systems
• Knowledge in PC and IOS mobile devices
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

DUTIES AND RESPONSIBILITIES

• Provide on-site technical support in customers office, diagnosis and troubleshooting of technical problems
• Provide technical support to VIP users
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, etc.) and video conference systems
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Cisco/Meraki/HPE routers, switch, access point
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in APC, Apple, HP, Logitech, Poly products
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

Job Summary

We are seeking a proactive and organized Operations & Customer Service Support to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.

Responsibilities

• Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
• Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
• Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
• Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for service calls
• Prepare and process administrative documents such as invoices, credit notes, and quotations accurately and timely
• Update and maintain internal tracking systems to monitor job progress and support after-sales service effectiveness
• Assist cross-functional teams with general administrative duties to support smooth operational workflows

Requirements

Experience with Zetta Platform is preferred.

Proficiency in MS Office and Google Drive.

Strong multitasking skills, attention to detail, and professional communication manner.

Working Hours

Mon–Fri: 9:00 AM – 6:00 PM

Sat: 9:00 AM – 1:00 PM

2 Saturdays off per month (after 3-month probation)

Is there a Zenika in you?

Let’s talk skills and passion first.

Production Support Specialist

Core Responsibilities

• Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.
• Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations. Document incidents and follow up on resolutions

• Change Management: Review and execute system upgrades and deployments and ensure minimal risk and disruption to production services.

• User Support: Provide support to end-users and stakeholders, address queries and issues related to production services

• Stakeholder Engagement: Collaborate with support personnel of Solution Providers, to troubleshoot, mitigate, and resolve issues related to vendor products.
• Issue Investigation: Investigate production issues and engage relevant teams (e.g. infrastructure, data engineering, application teams) for mitigation and strategic solutions.
• System Resiliency Management: Drive system failover and disaster recovery processes.
• Documentation: Maintain comprehensive documentation of application run books, incident resolutions, and system configurations.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

What you bring:

• Only Singaporeans may apply due to the nature of the project.

• Experience: At least 5 years of hands-on experience in application support or production engineering.

• Technical Proficiency:

• Languages: Strong command of SQL

• Environment: Deep familiarity with Unix/Linux systems and shell scripting.

• Cloud & Tools: Hands-on experience with AWS, Datadog, and Git.

• DevOps Literacy: Understanding of CI/CD pipelines and the Systems Development Life Cycle (SDLC).

• Mindset: An Agile, fast learner who enjoys complex problem-solving and works well in a collaborative team environment.

Location: Changi Business Park

Requirements

• 4–6 years of experience in Java application support.
• Provide Level 2 support for Java-based applications across production and non-production environments.
• Strong knowledge of Java, JavaScript, and SQL.
• Ability to understand, analyze, and troubleshoot existing application code.
• Experience working in a production support environment is preferred.
• Investigate, troubleshoot, and resolve application incidents, service requests, and system issues within agreed SLAs.
• Perform Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Execute SQL queries for data validation, troubleshooting, and reporting purposes.
• Strong analytical and problem-solving skills.
• Collaborate with development, infrastructure, and business teams to resolve complex issues and ensure application stability.
• Willing to learn new technologies - is a must have

Good to have:

• Documentation and reporting skills will be an added benefit
• Familiar with GenAI prompting - good to have

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Job Description: 

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:
Fixed Basic Monthly Salary: $3,200 to $3,700 per month maximum & offer will be made depending on the skills & experience level 

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

Key Responsibilities

Technical Support

• Provide first-level technical support to customers via phone, email, remote sessions, and ticketing systems.
• Diagnose and resolve website, hosting, email, domain, and web application issues.
• Monitor support tickets and ensure timely resolution according to service standards.
• Escalate complex technical issues to developers and follow through until closure.
• Assist users with system setup, user account management, and application navigation.

Website & System Maintenance

• Perform routine website updates, content uploads, and configuration changes.
• Monitor website performance, uptime, and security alerts.
• Conduct testing after system updates, bug fixes, and deployments.
• Maintain backup schedules and support disaster recovery procedures

Requirements

• Diploma or Degree in Information Technology, Computer Science, Web Development, or a related field.
• 1–3 years of experience in web support, technical support, or IT helpdesk roles.
• Basic understanding of:HTML, CSS, and website structureWeb hosting, DNS, domains, and SSL certificatesContent Management Systems (CMS) such as WordPressDatabases (MySQL/MS SQL) and basic SQL queries
• Familiarity with ticketing systems and remote support tools.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to manage multiple support requests and prioritize tasks effectively.

Responsibilities

• Provide Level 2 production support for business applications and batch jobs
• Monitor applications, troubleshoot incidents, and ensure SLA compliance
• Support and maintain Java/J2EE applications in Linux/Unix environments
• Develop and maintain Python and Shell scripting for automation and operational support
• Execute SQL queries, analyze logs, and perform issue resolution
• Support application deployments, job scheduling, and system monitoring
• Work closely with development and infrastructure teams for issue resolution

Requirements

• Degree in IT, Computer Science, or related field
• Minimum 2 years of experience in application
• Hands-on experience in Python,Shell scripting, SQL, and Linux/Unix
• Basic knowledge of Java/J2EE applications
• Knowledge of web applications, batch jobs,  JBOSS, MariaDB, SQL,
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Banking industry exposure is a plus
• Strong problem-solving skills, ownership mindset, and good team

Position Summary

We are seeking a proactive and detail-oriented Procurement & Sales Support Executive to manage global sourcing,supplier relationships, procurement activities, and export customer coordination for our food and pet food business. The successful candidate will ensure the timely and cost-effective procurement of products while supporting export sales operations and maintaining strong relationships with local & overseas customers and distributors.

Key Responsibilities

Procurement & Supplier Management

• Source and procure food products, pet food products from local and international suppliers.
• Identify, evaluate, and develop new suppliers to ensure supply continuity and competitive pricing.
• Negotiate pricing, payment terms, contracts, and delivery schedules.
• Monitor supplier performance, quality standards, and delivery reliability.
• Resolve procurement, quality, and supply-related issues with suppliers.

Logistics & Supply Chain Coordination

• Coordinate with suppliers, freight forwarders, shipping agents, and customs brokers to ensure smooth import and export operations.
• Manage purchase orders, shipment schedules, and inventory replenishment.
• Monitor lead times and maintain adequate stock levels to support production and customer demand.
• Ensure timely delivery of goods while optimizing freight and logistics costs.

Food Safety & Regulatory Compliance

• Ensure all purchased products and materials comply with food safety, quality, and pet food regulatory requirements.
• Maintain supplier certifications, product specifications, and compliance documentation.
• Support audits and supplier qualification processes.
• Ensure compliance with applicable international trade regulations and import/export requirements.

Export Sales Coordination & Customer Support

• Coordinate export orders and shipment schedules with overseas distributors, importers, and customers.
• Follow up on customer forecasts, purchase plans, and inventory requirements.
• Respond to customer inquiries regarding product availability, pricing, lead times, and shipment status.
• Support business development activities by maintaining strong relationships with international customers.
• Assist in resolving customer complaints and supply-related issues.
• Gather customer feedback and market intelligence to support business growth.

Reporting & Cost Management

• Monitor procurement spending and identify cost-saving opportunities.
• Analyze supplier and customer performance metrics.
• Prepare procurement, inventory, and sales coordination reports.
• Track market trends affecting ingredient costs, supply availability, and customer demand.

Qualifications & Requirements

Education

• Diploma in Supply Chain Management, Procurement, Business Administration, Food Science, Logistics, International Trade, or a related field.

Experience

• Minimum 2 years of experience in procurement, sourcing, supply chain, export sales coordination, or related functions.
• Experience in the food, pet food, FMCG, ingredients, manufacturing, or trading industry is preferred.
• Familiarity with international sourcing and export operations is an advantage.

Skills & Competencies

• Strong negotiation and supplier management skills.
• Excellent communication and relationship-building abilities.
• Good understanding of procurement processes, logistics, and international trade.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and SAP system
• Ability to work effectively with cross-functional teams and international stakeholders.

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Overview

Our client, a leading global financial markets and trading technology firm, is seeking a Trade Desk Associate to join its Singapore-based FX operations team.

This role supports a 24x5 low-latency electronic FX trading platform used by global banks, buy-side institutions, corporates, liquidity providers, and prime brokers. The successful candidate will provide real-time client support, monitor trading activity and platform performance, and troubleshoot trading, connectivity, and market data issues during the Asia trading session.

This is an excellent opportunity for someone with experience in an electronic trading environment who is looking to deepen their knowledge of FX markets, FIX connectivity, Linux, and low-latency trading systems.

Responsibilities

• Serve as the first point of contact for client enquiries via phone and email during the Asia trading session.
• Provide real-time support across trading activity, platform connectivity, APIs, and market data.
• Troubleshoot client issues involving FIX connectivity, order behaviour, platform functionality, and trading flows.
• Use Linux and command-line tools to review logs, investigate incidents, and support issue resolution.
• Monitor trading, market data, client connectivity, and system dashboards throughout the trading session.
• Perform daily and weekly pre-market system health checks to ensure platform readiness.
• Identify, triage, document, and escalate operational or technical issues promptly.
• Monitor market integrity, including crossed or off-market pricing and value-date issues.
• Liaise with liquidity providers, institutional clients, sales, technology, and operations teams to resolve trading-related issues.
• Support new client onboarding, FIX certification testing, connectivity checks, and production-readiness activities.
• Maintain clear and accurate incident records, client communications, and regional handovers.
• Contribute to process improvements, operational documentation, and platform resilience initiatives.
• Participate in holiday and weekend coverage rotations when required.

Requirements

• Bachelor’s degree or equivalent educational background.
• Approximately 2–3 years of experience in an electronic trading, financial markets, trade support, application support, or technical support environment.
• Experience working within a trading environment, with a good understanding of both market activity and trading systems.
• Hands-on experience with FIX protocol is required.
• Hands-on experience with Linux and command-line tools is required.
• Basic understanding of electronic trading, FX markets, market data, liquidity, or exchange-traded products.
• Strong troubleshooting and problem-solving skills in a fast-paced, time-sensitive environment.
• Excellent written and verbal English communication skills.
• Confidence communicating with institutional clients and internal technical stakeholders.
• Ability to document issues clearly and manage multiple priorities during live trading hours.
• Smart, proactive, composed, and eager to develop into a subject matter expert.

Working Arrangement

• Hybrid arrangement: four days onsite and one day working from home.
• Standard coverage is aligned to the Asia trading session, typically 7:00 PM–3:00 AM ET.
• The role also participates in Sunday market-start coverage, which may require an earlier start than the usual shift.
• Flexibility may be required during major incidents, heightened market activity, public holidays, or weekend coverage rotations.

We are seeking an L2 Application Support Engineer to provide production support for core banking applications. The successful candidate will be responsible for incident management, troubleshooting, monitoring, and ensuring the stability and availability of business-critical applications.

Key Responsibilities

• Provide Level 2 support for production applications.
• Investigate, troubleshoot, and resolve application incidents and service requests.
• Monitor application performance and batch processing activities.
• Support end-of-day (EOD) and beginning-of-day (BOD) operational processes.
• Execute job restarts and validate processing outcomes when required.
• Perform data validation and troubleshooting using SQL queries.
• Assist with root cause analysis and implementation of corrective actions.
• Support deployment activities and rollback procedures when necessary.
• Maintain operational documentation, runbooks, and support procedures.
• Collaborate with application development, infrastructure, and business teams to resolve issues.
• Prepare operational reports and maintain accurate records of support activities.

Requirements

• 1 to 9 years of experience in application support, production support, or related IT support functions.
• Knowledge of Java, JavaScript, and SQL.
• Understanding of application monitoring and incident management processes.
• Familiarity with batch processing and job scheduling activities.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience supporting banking or financial services applications.
• Knowledge of middleware technologies and API integrations.
• Experience working in a production support environment.
• Exposure to core banking systems is advantageous.

EA Number: 11C4879

HR Support Officer

Salary: up to $3k/month

Working hours: Monday to Thursday - from 8.30am to 6pm 
Friday - from 8.30am to 5.30pm

Contract period: 1 July 2026 - 31 Dec 2026

Location: Nearest MRT Orchard

Responsibilities

• Administrative support: Provide efficient administrative and operational support in HR functions, ensuring high standards of HR service delivery.
• Query handling: Respond to HR queries and requests promptly, including drafting correspondences when required.
• Case management: Assist in case management activities such as fact-finding, evaluation, and preparing recommendations.
• Stakeholder collaboration: Work closely with stakeholders to support HR administration across different employee groups.
• Data management: Maintain, track, and update HR records, and analyze data for reporting purposes.

Requirements

• Relevant experience: Preferably at least 2 years of relevant work experience in HR or general administration. Candidates without prior experience are welcome to apply.
• Teamwork and communication: A collaborative team player who is resourceful, meticulous, and possesses good communication, writing, and interpersonal skills.
• Adaptability: Ability to multi-task and work independently under timelines.
• Technical proficiency: Familiarity with Microsoft Office applications and comfortable using HR/IT systems.