Total 5,310 Full-time support analyst job vacancies in Singapore

• IT Business Analyst
• Business Requirements Gathering & Process Analysis
• Stakeholder Management & Solution Delivery
• User Stories, UAT & Digital Application Projects
• Government projects

Job Scope:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, meetings, and discussions to understand business needs and objectives

• Analyse current business processes and identify opportunities for improvement and optimisation

• Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications

• Work closely with developers, testers, project managers, and business users throughout project implementation

• Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests to ensure smooth project delivery

• Generate reports, dashboards, and analysis to support business decisions

• Ensure project deliverables align with business objectives, timelines, and compliance requirements

• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline

• Minimum 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams

• Strong analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Responsibilities      

• Execute time‑critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, and ad‑hoc operational tasks. 
• Ensure high accuracy and timeliness across daily processing activities, applying established controls and disciplined escalation. 
• Monitor and resolve exceptions escalated from a governance support model by offshore teams, ensuring issues are addressed promptly and in accordance with procedures. 
• Maintain and update SOPs and procedures to reflect process changes, new activities, or new business mandates. 
• Manage effective working relationships with Front Office, internal stakeholders, and external counterparties. 
• Ensure all transactions and communications are processed in line with SLAs, internal policies, and industry guidelines. 

Job Requirements

• Bachelor's degree or equivalent qualification
• Minimum 3 years’ experience in a financial services organization, with proven exposure to Cash and Payments‑related products and operations. 
• Sound understanding of cash operations processes across functions, locations in the Asia‑Pacific region, and offshore operating models. 
• Strong technical and commercial understanding of operations products and end‑to‑end operational processes. 
• Demonstrated ability to analyze issues, take ownership, and drive problem resolution. 
• Ability to perform effectively in a fast‑paced, time‑critical environment with tight deadlines. 
• Proven capability to manage complexity and ambiguity, with a strong focus on risk management and control discipline. 
• A positive attitude, strong teamwork, and collaborative mindset are essential. 
• Prior experience in Risk and Control is an added advantage.

Company Overview:

We are a leading global forwarding company that specializes in providing world-class logistics and supply chain solutions. We take pride in our ability to deliver efficient and innovative services to our clients, and we are now looking for a talented Data Analyst cum COO Assistant to join our growing team.

Job Description:

As a Data Analyst cum COO Assistant, you will be responsible for collecting, analyzing, and interpreting data to support our business decision-making processes. You will be working closely with various departments to optimize logistics operations, identify trends, and provide actionable insights. You will also responsible for providing high-level administrative support and managing the daily activities of the COO. You will be expected to handle a wide range of administrative and executive support tasks, including managing calendars, arranging travel, coordinating meetings, and preparing reports.

Key Responsibilities:

1. Collect, analyze, and interpret data from various sources to support business operations.

2. Develop and maintain data collection systems, data analytics, and other strategies to optimize logistics and supply chain operations.

3. Apply statistical techniques and programming languages to analyze data and provide actionable insights.

4. Collaborate with cross-functional teams to understand data requirements and implement data-driven solutions.

5. Prepare and present data findings in clear and concise reports to management and other stakeholders.

6. Coordinate and schedule meetings, including preparing agendas and taking minutes.

7. Screen and prioritize emails, phone calls, and other correspondence for the COO.

8. Arrange travel and accommodations for the COO

9. Perform other administrative duties as assigned

10. Stay current on industry trends and best practices related to data analysis and maritime logistics.

Requirements:

1. Bachelor's degree or higher in Maritime Studies, Logistics, Supply Chain Management, or a related field.

2.Excellent communication and interpersonal skills, including the ability to communicate effectively with the Group's internal teams in China.

3. Ability to manage multiple tasks and priorities in a fast-paced environment

4. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

5. Proficiency in at least one programming language (e.g., Python) for data analysis purposes.

6. Familiarity with data visualization tools and techniques.

7. Strong problem-solving skills and ability to work in a fast-paced environment.

8. Excellent communication and presentation skills in English and Mandarin to support coordination with Mandarin-speaking stakeholders and overseas offices.

About the Role:

We are seeking a highly motivated and experienced Lead Business Analyst/PMO to join our Site Reliability Engineering (SRE) team. This pivotal role will drive the successful implementation and ongoing management and enhancement of our new ITSM IT Service Request (ITSR) platform. The successful candidate will be instrumental in achieving our strategic goals of automating ITSR regression testing, significantly reducing ticket volumes, and establishing automated reporting for support ticket analysis. This role requires a blend of strong analytical skills, project management acumen, and a proactive approach to stakeholder engagement and process optimization.

Key Responsibilities:

ITSR Transformation & Project Management (Primary Focus):

• Strategic Implementation:

  • Actively participate in the discovery, definition, development, and deployment phases of the ITSR platform, ensuring a seamless transition from legacy systems.

  • Requirements & Design: Lead requirements gathering, analysis, and design for ITSR features, collaborating closely with users, application and services teams, development, other ITSM workstreams and other stakeholders.

• Automation & Efficiency:

  • Automated Regression Testing: Work in close collaboration with development teams to design and implement automated regression testing for the ITSR platform, ensuring stability and reliability of new releases. (No direct development required).

  • Ticket Volume Reduction: Drive initiatives and strategies aimed at reducing monthly support ticket volumes, leveraging process improvements, automation, and user education within the ITSR framework.

  • Automated Reporting: Lead the automation of service request ticket analysis dashboards and reports, transitioning from manual data extraction and manipulation (Excel, PowerPoint) to a streamlined, automated reporting solution.

• Project Governance & Reporting:

  • Schedule and facilitate regular cadences with Journey Sponsors, Workstream Leads, and stakeholders, including preparing meeting decks, file notes, and tracking action items.

  • Maintain and track burndown of ITSR project backlogs, overall work plans, and manage interdependencies among workstreams.

  • Prepare and present comprehensive status reports and management presentations on ITSR journey progress.

• Quality Assurance & User Acceptance:

  • Support and facilitate issue resolution throughout the ITSR implementation lifecycle.

  • Review and refine UAT test cases, and conduct UAT and live verification for ITSR rollouts.

  • Validate designs and prototypes;

  • Communication & Collaboration: Collaborate with relevant parties on communications and broadcasts related to ITSR rollout and broader ITSM initiatives.

ITAS Operations (BAU) - Secondary Role/Cover:

• Performance Monitoring: Actively track and review actionable insights and observability from the ITAS Control Tower, focusing on ticket Service Level Agreements (SLAs).

• SLA & Backlog Management: Review and follow up with support teams on ticket SLAs (missed SLAs, high ticket volume, high transfer volume), and maintain and burn down backlogs as prioritized for ITAS Operations.

• Feedback & Sentiment Analysis: Review and follow up on negative sentiments and feedback from Employee Experience surveys and ticket feedback, escalating issues as required.

• Training & Recognition: Collaborate with HR Learning on mandatory training for service engineers and support recognition programs for service engineers and top-performing application teams.

• Dispute Resolution: Support the Arbitration Team in processing ticket transfer requests, handling disputes, and managing aging cases escalated by users/service engineers.

• Metrics & Reporting: Track and report on ITAS driver and outcome metrics.

• Stakeholder Engagement: Schedule bi-weekly cadences with Lines of Business (LOBs) / markets, prepare file notes, and follow up on action items.

• Enhancement UAT: Perform UAT for ITSR enhancements and fixes.

Requirements:

• 5 to 6 years of working experience, with significant exposure to Service Management principles and practices.

• Proven experience in IT application or infrastructure development or support.

• Demonstrated experience in Agile, Scrum, or Kanban methodologies for managing IT projects or operations.

• Strong project management skills or experience in leading and managing diverse stakeholders.

• Exceptional analytical and critical thinking abilities, strong data analysis skills, and a meticulous, process-oriented, and audit-compliant mindset.

• Proficiency in MS Office tools, particularly MS Excel and PowerPoint, for data analysis and preparing compelling management presentations.

• Possess relationship-led qualities, coupled with the ability to be strong and firm with stakeholders, especially regarding process compliance.

• Experience in designing or implementing automated testing solutions is highly desirable.

• Familiarity with reporting tools and dashboard automation is a plus.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Job Description:

• Perform loan administration tasks, including gathering and analyzing customer bank statements for loan applications.
• Collaborate closely with the credit risk team to perform credit maintenance functions such as credit monitoring and limit updates.
• Support and execute account maintenance requests, including updating bank static data and customer information, customer profile creations and account closures.
• Review onboarding applications and customer profile changes to ensure compliance to regulatory guidelines.
• Handle requests from external organisations such as liquidators & IRAS.
• Assist with system testing and other ad hoc tasks when required.

Requirements:

• A Diploma/Bachelor's Degree in any field
• Minimum 2 years of experience in banking operations
• Attention to detail and good organisational skills
• Responsible and good team player
• Working knowledge of Google Workspace and MS Office (Excel, Word)

The role focused on drafting and managing legal confirmations for the FX and IR derivatives.

Core Responsibilities

- Legal Confirmation Drafting: Prepare and manage confirmations for Foreign Exchange (FX) and Interest Rate Derivatives transactions, ensuring accuracy and compliance with regulatory standards.

- Cross-Team Collaboration: Partner with Sales, Trading, Legal, Compliance, Technology, and Operations teams to resolve issues and deliver timely documentation.

-Risk Mitigation: Act as a subject matter expert to identify risks, strengthen controls, and ensure operational efficiency in documentation processes.

- Strategic Support: Assist the Asia FXIRP Drafting team in executing global initiatives while aligning with regional business needs.

- Process Improvement: Design and implement workflow enhancements leveraging Business Intelligence tools and automation.

- Global Consistency: Build relationships with peers across regions to ensure standardized documentation practices and knowledge sharing.

- Continuous Review: Regularly assess processes to meet expectations for timeliness, quality, and cost-effectiveness.

Qualification

- Bachelor’s degree in the relevant discipline.

- Prior operations experience or internship experience.

- Strong attention to detail, proactive mindset, and ability to multitask in fast-paced environments.

- Collaborative and team-oriented, with effective problem-solving and judgment skills.

Preferred:

- Understanding of FX and Interest Rate markets, derivatives, and regulatory environment would be an added advantage.

- Experience with ISDA documentation.

- Proficiency in Microsoft Office Suite (especially Excel) and ability to learn multiple systems quickly.

This is a 6 month contract role.

Licence No 99C3289
R1100672

JOB RESPONSIBILITIES

• Provide SAP functional expertise in the SD module for both local and regional operations.
• MM knowledge is an advantage.
• Responsible to deliver any SAP project/enhancement on time
• Responsible for System & Process governance include Validates as-is VS to-be process flows and system integration from the user perspective, identifies potential workarounds for system changes or limitations, assesses level of effort required to successfully implement changes to business processes and user activities.
• Responsible for business requirement gathering system design and providing solution to fulfil business requirement, and ensuring integration with other applications.
• Manage Deliverable documents (business blue print business flow diagram, functional specification, con-figuration, business process procedure and training documents to detail the business requirements)
• Responsible in validating test script and user coordination.
• Manage SAP Support ticket and ensure ticket closure& deliverable within agreed SLA
• Lead, facilitate or support system upgrading projects or new projects that introduce to regional subsidiaries
• Proactively propose system & process improvement

EDUCATION and EXPERIENCE

• Degree in Computer Science, Information Systems Engineering, or equivalent.
• At least 5 years of SD hands-on experience in SAP Support and at least one end-to-end implementation cycle.
• Strong in SD/OTC module with working experience in supporting users.
• Well Versed with SD/OTC module Masters, Tables, Configuration, User Exits & BAPI.
• Good Knowledge in the interfaces with external systems using IDOC, XML and Flat File. Ariba experience is an advantage.
• Analytical, meticulous and have good sense in business process & troubleshooting.
• Ability to articulate and communicate with people of all levels in the organization.
• Able to work independently and lead in projects.
• Willing to travel to support subsidiaries in regional countries if required.

About the Company

A well-established and prominent financial services institution.

About the Job

• KYC Lifecycle Management: Handle, evaluate, and oversee client onboarding and routine file updates by verifying all required KYC data and paperwork.

• Stakeholder Collaboration: Coordinate with internal teams and external contacts to gather necessary Customer Due Diligence (CDD), KYC, and tax documentation, ensuring alignment with corporate compliance benchmarks.

• Risk Evaluation: Conduct comprehensive AML risk analyses for new and existing accounts, which includes scrutinizing and validating Source of Wealth (SOW) and Source of Funds (SOF).

• Regulatory Alignment: Maintain a strong understanding of evolving AML/CFT regulations and company protocols to effectively mitigate potential compliance risks.

• Process Consistency: Ensure internal workflows, operational guidelines, and team processes remain fully compliant with updating regulatory standards.

• Quality Control: Engage in quality assurance reviews for finalized client profiles, ensuring accurate documentation and strict adherence to operational timelines.

• Ad-Hoc Initiatives: Support specialized regulatory assignments, workflow optimization projects, and routine administrative duties as requested by leadership.

Skills and Requirements

• Possess a Diploma or Bachelor's Degree, coupled with a minimum of 2 years of professional AML/KYC experience, ideally within the financial services sector.

• Familiarity with compliance frameworks, KYC workflows, and verifying SOW/SOF for high-net-worth individuals is highly preferred.

• Demonstrates exceptional precision, organizational skills, a strong attention to detail, and the capacity to handle multiple tasks under strict time constraints.

• Displays a proactive attitude, strong organizational habits, and high adaptability.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure
• Highly organized and detail-oriented

1)          Provide production support for 24x7 on Core Banking applications.

2)          Recent experience in working with Java J2EE applications

3)          Good understanding of core banking and banking operations is highly desirable.

4)          Prior experience with Sunline Core Banking would be a strong case forcandidate.

5)          Experience in application support role for min 2 years for support orDevelopers

6)          Willing to learn with good knowledge of Java, Unix, SQL

7)          Experience in programming languages such as JAVA/J2EE.

8)          Experience in Unix commands , SQL queries

9)          Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

10)        Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch and Grafana.

11)        Dynamic individual with thirst to learn

12)        Strong team player with excellent inter-personal skills

13)        Ownership oriented and ability to meet SLAs with no compromise on the qualityof the work

14)        Good problem-solving skills and ability to work under pressure in a fast-pacedenvironment.

15)        Strong communication skills with the ability to liaise effectively acrossteams.

Responsibilities / Duties

• Attend to customer enquiries efficiently and with professionalism
• Prepare pricing quotations and conduct follow-ups to secure business opportunities
• Work closely with internal departments including operations, logistics, and sales for smooth order execution
• Keep customers informed on order timelines, shipment status, and delivery updates
• Ensure customer records and related documentation are properly maintained and updated

Requirements

• Diploma in Business, Maritime, Engineering, or a related discipline is advantageous
• Candidates without formal qualifications should have a minimum of 2 years of relevant experience in a similar position
• Experience using SAP system is beneficial
• Good interpersonal, coordination, and communication skills
• Proficient in Microsoft Office applications

What We Offer

• Career stability and development opportunities within the marine sector
• Friendly and supportive workplace environment

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26159676 (Aggie Choo Min Le)

Our esteemed client in the Food Manufacturing industry is seeking a Sales Admin Assistant to join their dynamic team:

• Employment Type: Permanent
• Position: Sales Admin Assistant/ Admin Assistant (Sales Support)
• Location: West, Singapore
• Working Hours: 5.25 days (Monday to Friday, 8am – 5pm; Saturday half day)
• Salary Package: Up to $2,300 + AWS + Bonus

Job Responsibilities:

• Handle order processing and delivery coordination
• Manage cash collections and record monthly cash sales
• Process customer orders via phone or email
• Attend to customer enquiries and complaints
• Perform basic bookkeeping and prepare sales reports
• Handle general administrative tasks such as filing documents & answering phone calls
• Retrieve orders from portals and coordinate returns with supermarkets

Job Requirements:

• Minimum GCE “O” level with at least 1 year of related experience.
• Able to work on Saturdays.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal dataunder Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 
Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Location: Woodlands
Have AWS & bonus

Job Description

• Serves as the primary point of contact for management and development of House Accounts through customer success support with the goal of converting to growth accounts.  
• Supports field sales team with sales activities for identified key accounts for CRM, customer portal activities, timely communication flow and account objectives.  
• Ensures engagement with sales partner(s) is frequent and bi-directional.  
• Uses communication skills to cultivate trusting relationships with customers and internal stakeholders.  
• Gathers voice of customer feedback, market and competitive intelligence to depict strengths, weaknesses and needs of customers.  

Requirements

• Diploma/Degree
• Good communication skills
• Have engineering background will be added advantageous

Only shortlisted candidates will be notified.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 

Atomrecruit Pte. Ltd. 
MOM EA License No.: 15C7443 
EA Personnel Reg No.: R1768368

Contract Period:  From 1 July 2026to 30 June 2027

Working hours:
·    Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunch break
·    Fridays: 8am to 4:30pm, inclusive of 1hr lunch break
·    Service not required on Saturdays, Sundays and gazetted public holidays
·    However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly.

Scope of Services:
Support Student Development Team (SDT) in student management matters, including case management:
1.         Help to locate and manage student's inholding rooms during case management (e.g. missing students, meltdowns, discipline case).
2.         Support SDT to take statement from students as part of case management.
3.         Supervise student detention and in-school suspension.
4.         Supervise / engage students with additional needs (SwANs) - selected case support.
5.         Assist to review CCTV footage for case management.
6.         Assist the Case Management Team (CMT) to maintain records of all cases.

Conduct regular patrols of school premises and nearby premises
1.         Canteen
2.         Free Play areas (e.g. school field, ISH, quadrangle)
3.         Toilet Areas
4.         Classrooms (during SDL – self-directed learning)
5.         Special rooms (e.g. CCA rooms, Dance studio, library)
6.         Out of school (neighboring blocks and playgrounds) – only when necessary

Others
1.         Support school events, e.g. Chaperone student supporters for NSG finals, Open House.
2.         During Home-Based Learning and school holidays – attached to school admin / operations teams.
3.         Any other duties as decided by school leaders.

Qualification, Skills & Experience:
·     Shall either have prior experience, preferably in a school environment or relevant experience with the skills necessary in handling student management matters.
·     More importantly, must have a heart for and be able to work closely with teenagers.
·     Ability to build rapport with people, manage and work with teenagers, investigative and organizational skills, as well as the ability to remain calm during volatile and fast-paced situations are important.