Claims (Insurance Operations)

You will serve as the functional SME for Claims operations, driving process improvement, system enhancement, and change management across the full claims lifecycle to achieve service excellence and regulatory compliance.

• Serve as the operational SME for claims processes across intake, assessment, adjudication, settlement, and payment for life, health, and/or general insurance products
• Map and re-engineer claims workflows to reduce cycle times, improve accuracy, and enhance customer experience; identify automation and STP opportunities across claims platforms and back-end systems
• Gather and validate requirements from claims, actuarial, compliance, legal, and IT stakeholders; support BRD sign-off, UAT execution, and post-go-live verification for system and process changes
• Assess the business and regulatory impact of changes to claims rules and systems; ensure alignment with MAS requirements, internal risk controls, and fraud management frameworks
• Support resolution of production errors and claims processing exceptions in liaison with IT and BA teams; contribute to root cause analysis and process remediation
• Provide operational training and guidance to claims staff and internal stakeholders on updated business rules, adjudication guidelines, and system enhancements

Requirements:

• Minimum 5 years of insurance operations experience with strong working knowledge of claims processes across life, health, or GI lines; experience in regulated environments; strong analytical and documentation skills
• Able to onboard in July 2026

Job Overview

We are seeking an experienced Business Analyst to support enterprise Finance and Warehouse systems within a large-scale operations environment. This role focuses on gathering business requirements, driving system enhancements, supporting integrations, and ensuring smooth operations across finance and inventory management platforms.

The ideal candidate should possess strong functional knowledge in Finance and Warehouse operations, together with hands-on experience working with business users, technical teams, and vendors to deliver system improvements and operational support.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and system requirements
• Translate operational needs into functional specifications and process flows
• Conduct impact analysis for system enhancements and process changes
• Facilitate discussions between business users and technical teams

Finance & Warehouse Systems Support

• Support Finance and Warehouse related applications and operational workflows
• Analyze and troubleshoot system and process-related issues
• Support inventory, procurement, stock movement, and finance transaction processes
• Ensure system configurations and workflows align with operational requirements

System Enhancement & Integration

• Coordinate and support application enhancement initiatives
• Work closely with technical teams on system integration and data flow activities
• Support testing, deployment, and post-implementation stabilization
• Participate in defect analysis, root cause investigation, and issue resolution

Testing & Documentation

• Prepare business requirement documents, functional specifications, and user stories
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain proper documentation for business processes, configurations, and issue tracking
• Support training and knowledge transfer to end users where required

Stakeholder Management

• Coordinate with operations, finance, warehouse users, vendors, and IT teams
• Provide regular updates on project progress, risks, and dependencies
• Support continuous improvement initiatives across operational processes

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in Finance, ERP, or Warehouse system environments
• Experience supporting Finance and Warehouse operational workflows
• Hands-on involvement in system enhancement, testing, and support activities

Functional & Technical Skills

• Good understanding of Finance and Warehouse business processes
• Experience with ERP or enterprise operational systems
• Exposure to system integration, data flow, and reporting processes
• Familiarity with SQL, reporting tools, or interface troubleshooting is advantageous

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, gaming, retail, or large enterprise environments
• Exposure to SAP, Oracle, or similar enterprise platforms
• Familiarity with Agile or Waterfall project delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

• Raise the overall test quality and maturity of the system by driving and managing end-to-end software product testing.
• Define, refine, and standardize QA frameworks, including testing processes, practices, and tools that enable continuous testing.
• Prepare and review UAT plans for projects to align with business and technical requirements.
• Plan, coordinate, and facilitate UAT sessions, while also leading SIT and UAT testing to ensure smooth user acceptance.
• Provide detailed SIT and UAT defect reports, track progress, and monitor issue resolution.
• Develop modular, reusable, and maintainable test scripts for efficiency and long-term sustainability.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of QA experience, with at least 2 years in automation or manual testing.
• Proven experience in QA testing within Agile/Scrum environments.
• Hands-on experience with QA automation tools and frameworks.
• Experience with no-code/low-code testing platforms (advantage).

Position title : Corporate Communications Executive

Location: West Region

Working Days: Monday- Friday, 5 days

Working hours : 8am to 530pm

Salary : $4,000 - $4500

Key responsibilities

• Manage the end-to-end production of the Annual Report and Corporate Magazine

• Ensure all publications are aligned with corporate branding, tone, and quality standards

• Support and drive ESG initiatives across the group, aligning with corporate objectives

• Oversee the preparation of the Sustainability Report, collaborating with internal stakeholders and external consultants for accurate data collection and credible reporting

• Plan and execute employee engagement and volunteerism activities

• Prepare and support materials for leadership communications, including presentations and speeches for corporate events

• Manage and update corporate social media platforms such as LinkedIn and Facebook

• Maintain key corporate communication materials, including the corporate website, corporate profile, and reception video

• Develop and implement initiatives to improve the Group's corporate profile and public presence

About you

• Minimum 3 years of relevant experience in Corporate Communications or a related field

• Familiar with digital communications and basic branding principles

• ESG experience is a plus
  

Ways to apply

Click Apply now to submit your resume and share your availability and expected salary with us!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279 

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

General

• Procure goods and services (from local and overseas sources) in compliance with Hamilton Sundstrand Pacific Aerospace Pte Ltd (the Company's) Supply Chain Procurement procedures, Ethics, Global Trade, and EH&S requirements to support operations and business needs.
• Ensure understanding and compliance with RTX Code of Ethics, Global Trade, and EH&S (Environment, Health and Safety) policies, its supplements and governing policies, and compliance to legal, corporate, and country requirements.
• Ensure timely completion of all regulated trainings in ethics, compliance and EH&S.
• Maintain an awareness of advances in technology or innovations to facilitate improvement in effectiveness and efficiency of supply chain practices.

Specifics

• Work with requestors/users to establish scope of works/services, and/or product specifications, to facilitate the process of soliciting quotations, request for price proposals, competitive bidding, as per Procurement procedures.
• Establish baseline prices, price evaluation, negotiations of prices and commercial terms and conditions based on the total cost of ownership consideration; within established limits of authority, in the Company's best interest.
• Provide routine purchasing support to functional stakeholders for the purchase of (but not limited to) goods, services, capital equipment and machinery, machining or special process services.
• Insure timely processing of purchase requisitions, order releases, and/or confirmation of purchase and/or service agreements.
• Delivery assurance and follow-up to insure goods are delivered, and/or services are completed in accordance with committed fulfillment dates.
• Coordinate the resolution of non-conforming goods, and/or services, and delivery recovery planning.
• Perform periodic vendor visits (where necessary) to assess adequacy of vendors' operations, capabilities and capacity to support the Company's requirements.
• Work in cross functional teams in work transfer assessment, vendor qualification and selection for operations offload of machining or special processes.
• Facilitates the disposal of company properties and/or scrap material as per disposal procedures.
• Facilitates internal and external audits.

Vendor Account

• Perform vendor screening as per global trade policy; prior to any engagements with any vendor or adding the vendor to the vendor master file.
• Vendor account creation, vendor account amendments, and vendor credit terms application.
• Identify inactive vendor accounts, and/or opportunities for consolidation of services or product purchases; to reduce the vendor base.
• Work with related functional stakeholders (requestors, Logistics and Accounts Payables) in the disposition and resolution of payables to vendors / suppliers.

Innovations

• Apply and utilize CORE (continuous improvement) tools in facilitating and supporting organizational innovations. Identify opportunities in process improvements and reduce non-value-add activities or processes on a continuing basis.
• Identify and evaluate opportunities in cost reduction activities and initiatives, either within the purchasing group or working with functional stakeholders or vendors.

Reports and Documentation

• Publish standard reports as may be established and assigned from time-to-time to the intranet dashboards, preparing and submitting reports for management reporting; not limiting to vendor performance metrics, and commodity program metrics.
• Ensure proper retention and document archive (manual or electronic), including but not limited to purchase orders, vendor quotations, order acknowledgements, correspondence, or documents to be retained as required of related functional procedures; and/or for the purpose of reference, evidence, audit and compliance requirements.

Vendor Accreditation

• Facilitate EH&S training for vendors, maintaining and updating the Accredited vendor list, database of records and licenses as required of accredited vendors.

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction

Role Overview

We are seeking an experienced Senior Digital Business Analyst to support digital transformation initiatives within a Government Agency. This role will work closely with business stakeholders, project teams, solution architects, vendors, and technical consultants to deliver user-centric digital solutions that improve business operations and citizen services.

Responsibilities

• Gather, analyse, and translate business needs into clear requirements, user stories, functional specifications, and acceptance criteria.
• Facilitate discovery sessions, stakeholder workshops, and requirement discussions using human-centric and visual methods.
• Apply Design Thinking / Service Design approaches to identify business gaps, pain points, and future-state solutions.
• Work closely with project managers, solution architects, developers, vendors, and business users to ensure smooth project delivery.
• Support Agile / product-centric delivery, including backlog refinement, requirement clarification, testing, deployment, and adoption.
• Evaluate and recommend suitable digital and technology solutions aligned with business needs.
• Identify project risks, issues, dependencies, and change impacts, and recommend mitigation actions.
• Ensure product readiness for smooth deployment, adoption, operations, and post-implementation support.
• Manage stakeholder and vendor relationships to ensure timely and quality delivery of ICT solutions and services.
• Ensure solutions and delivery processes comply with IT management, quality, and security guidelines.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or related disciplines.
• Minimum 5 years of relevant experience in business analysis, digital transformation, system implementation, or product delivery.
• Hands-on experience working in Agile / product-centric project environments.
• Strong analytical, facilitation, stakeholder management, and problem-solving skills.
• Good understanding of digital solutions, system implementation, and business process improvement.
• Working knowledge of AI tools and concepts will be advantageous.
• Experience in project management or product management will be an added advantage.
• Excellent communication, presentation, and negotiation skills.
• Proactive, resourceful, and comfortable managing multiple priorities in a fast-paced environment.

[Job  ID: 1471090]

About the Role

We are seeking a proactive and detail-oriented Fund Operations Analyst to support fund accounting, trade operations, investor servicing, and risk & compliance. You will collaborate with fund administrators, prime brokers, custodians, and investment teams to ensure accurate NAV reporting, smooth trade settlements, and strong operational controls.

Key Responsibilities

• Perform NAV calculations, P&L reconciliation, and fee/expense allocations; support month-end and year-end close.
• Monitor trade settlements, reconcile positions/cash with Prime Brokers, and manage corporate actions and FX hedging.
• Liaise with Transfer Agents and fund administrators on subscriptions, redemptions, and investor reporting.
• Support portfolio compliance, regulatory filings, audits, and internal control documentation.
• Maintain and improve operational tools and workflows; support ad-hoc projects.

Requirements

• 2–5 years in hedge fund operations, fund accounting, or buy-side operations.
• Strong knowledge of NAV processes, trade/position/cash reconciliations, and fund flows.
• Familiarity with Prime Brokers, custodians, and fund administrators; Japanese equity market exposure is a plus.
• Highly detail-oriented, analytical, and able to work independently and collaboratively.
• Excel proficiency; Python, SQL, or VBA experience is a bonus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Responsibilities

• Provide technology‑enabled payment risk control services, including real‑time risk monitoring, transaction review, and fraud detection support.
• Implement and improve digital control processes through automation, analytics, and system enhancements.
• Support incident investigations by analyzing transaction data, system logs, and digital evidence.
• Prepare risk and compliance reports using dashboards and visualization tools.
• Collaborate with IT, finance, and compliance teams to ensure secure payment operations and adherence to regulatory requirements.
• Provide advisory and operational support on payment risk management, cybersecurity practices, and fraud prevention strategies.

Requirements

·      Degree holder in Finance related field

·      Strong understanding of risk analysis in Payment Technology

·      Min 4 – 8 years of relevant working experience in Fintech or Financial Services industries

·      Strong analytical skills

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

• Up till $3,500 Basic + Bonus

• 5 days work week

• No experience welcomed
  

Our Client, a leading supplier of sensors, measuring systems, laser markers, microscopes, and machine vision systems worldwide, is inviting qualified candidates to fill the position as Data & Marketing Officer.

RESPONSIBILITIES:

• A chance to make a significant impact with your data analysis skills from the very beginning, increasing company performance

• Creating data to serve as a foundation for sales analysis and market development using software from Microsoft, SAP, and Keyence’s own software

• Not just updating existing data, but using it to guide sales direction and actions

• In the Marketing department, tasks include promotional actions, lead generation, and contributing to sales strategies. This position is suitable for those eager to gain a wide range of experiences in all B2B marketing initiatives
  

REQUIREMENTS:

• Degree in Marketing, Business and Engineering

• At least 1 year of relevant experience

• No experience are welcomed to apply

• No data analysis experience is fine as long willing to learn

• Must possess proficiencies in Excel and PBI/Tableau.

• Power Automate will be a plus

Role: Business Analyst
Duration: 12 Months (renewable)
Location: Singapore

Job Summary

We are seeking for a Business Analyst with 2–3 years of experience to support business and technology initiatives. You will work closely with stakeholders to gather requirements, improve processes, and assist in delivering system enhancements within the insurance domain.

Key Responsibilities

• Gather, analyze, and document business and functional requirements
• Work with business users and IT teams to understand project needs
• Prepare documentation such as BRDs, FRDs, user stories, and process flows
• Support system enhancement and digital initiatives
• Assist in User Acceptance Testing (UAT), including test case preparation and execution
• Track project progress and follow up on action items
• Identify gaps, risks, and improvement opportunities
• Ensure clear communication between business and technical teams

Requirements

• Bachelor’s degree in Business, IT, or related field
• 2–3 years of experience as a Business Analyst or similar role
• Preferably some exposure to insurance or financial services
• Basic understanding of SDLC (Agile/Waterfall)
• Experience with tools like JIRA, Confluence, Excel, or Visio
• Good analytical and problem-solving skills
• Strong communication and stakeholder coordination skills

Good to Have

• Exposure to insurance systems (policy admin, claims, underwriting)
• Understanding of Singapore insurance regulatory environment
• Experience in UAT coordination or support

About Us

Innovate. Create. Elevate.

At Vertis, we believe innovation starts with people. We design and deliver exceptional digital solutions that elevate our clients' brands and the experiences they create for their customers. Through technology-driven creativity, we enable meaningful business transformation. Our team is made up of capable, confident, and motivated individuals who collaborate, challenge ideas, and grow together.

About the job

We are looking for a passionate and detail-oriented Junior Business Analyst to join our dynamic team. In this role, you will assist in gathering and analyzing business requirements, supporting documentation efforts, and facilitating communication between business stakeholders and technical teams. This is a fantastic opportunity for someone eager to develop their skills in business analysis, digital transformation, and agile methodologies.

Key Responsibilities

• Assist in gathering, documenting, and analyzing business and system requirements.
• Support requirements discussions and workshops with clients and internal teams.
• Collaborate with developers, testers, and project managers to ensure the solution meets business needs.
• Help translate business requirements into clear, concise functional specifications and user stories.
• Participate in system testing, including preparation of test cases and test execution.
• Assist in the preparation of user manuals, training materials, and process documentation.
• Contribute to post-implementation reviews and user feedback sessions.
• Support project teams in the implementation of Agile or SDLC processes.
• Maintain and update documentation in tools such as JIRA and Confluence.
• Participate in research, analysis, and proposal writing for business solutions.

Requirements and Qualifications

• 1–3 years of experience in a Business Analyst or similar role. Fresh graduates are encouraged to apply.
• Up to 2 years of experience in any related roles will be advantageous.
• A Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Basic understanding of the Software Development Life Cycle (SDLC) and Agile methodology.
• Strong analytical thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strong attention to detail and willingness to learn.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Familiarity with JIRA, Confluence, or similar tools is a plus.

Eligibility Requirement

This is an on-site role based in Singapore and is part of the IMDA Company-Led Training (CLT) Programme. Singapore Citizens and Singapore Permanent Residents are eligible to apply.

Benefits

• Competitive compensation
• Medical & Dental benefits
• International and multicultural working environment
• Training and development opportunities
• Career growth in a fast-growing organisation
• Birthday Leave

Our Hiring Process
After submitting your application, our Talent Acquisition team will review your profile. If your skills and experience align with the role, we'll get in touch to discuss the next steps. Please be cautious of recruitment fraud, only engage with emails from our official that end with @vertis.digital domain.

Vertis is proud to be an Equal Opportunity Employer. We believe that diversity of thought, background, and experience drives innovation and success. That's why we're committed to building and nurturing a team that reflects a wide range of perspectives, abilities, identities, and experiences. At Vertis, every voice matters, and together, we achieve more. We appreciate all applications, however, only shortlisted candidates will be contacted. Thank you for your interest.

The use of artificial intelligence tools, including language models such as ChatGPT, during the interview process is strictly prohibited and will result in the disqualification of your application.

Role Overview

We are seeking a self-managed andIT-savvy professional to support the day-to-day operations and continuousimprovement of existing digital systems. This role suits a hands-on businessanalyst profile who can manage assigned workstreams independently, workdirectly with stakeholders and vendors, and deliver small to medium initiativesend-to-end.

Key Responsibilities

·       Manageand support day-to-day operations of enterprise digital and IT systems,including issue tracking, follow-ups, and resolution.

·       Manageassigned projects and change requests from requirements through delivery bytracking timelines, actions, and dependencies, and ensuring timely follow-up.

·       Engagebusiness users to gather and document functional requirements and translatethem into clear requirements for IT teams or external vendors.

·       Coordinatewith external vendors across the delivery lifecycle, including development,user acceptance testing (UAT), deployment, issue resolution, and escalation.

·       SupportUAT planning and execution and coordinate rollout activities.

·       Maintainproject documentation, meeting notes, status updates, and reports.

·       Supportprocurement activities, including quotations, vendor coordination, and contractadministration.

·       Organiseand support project meetings, training sessions, and workshops, includingpreparation of presentation materials where required.

·       Provideoccasional after-hours system support when required.

Requirements

·       Diplomaor degree in Information Systems, Business IT, or a related field.

·       3–6years of experience in IT business analysis, or digital project delivery roles.

·       Ableto work independently with minimal supervision and handle multiple prioritiesconcurrently.

·       Experiencewith CRM or enterprise digital platforms. Salesforce experience is a plus.

·       Comfortableworking with business users and vendors.

·       Clearcommunicator, organised, and reliable in follow-through.

Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No.  R22107270