Total 1,268 support analyst job vacancies in Singapore

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a highly analytical and business-focused Data Analyst to drive data-driven decision-making, operational excellence, and strategic insights across a large-scale customer support and business operations environment.

This is a 12-months contract role.

Responsibilities

• Analyze large and complex datasets using SQL, Python/R, Tableau, Hive, Presto, and other big data technologies.
• Develop and execute data science and analytics initiatives that support business strategy and operational performance.
• Design, build, and maintain advanced analytical models, dashboards, and reporting frameworks to generate actionable insights.
• Partner with cross-functional stakeholders to identify opportunities, solve business challenges, and drive continuous improvement.
• Present data-driven recommendations and insights to both technical and non-technical audiences, including senior leadership.
• Establish scalable reporting systems, performance metrics, and KPIs to support operational efficiency and decision-making.
• Mentor analysts and contribute to best practices in analytics, reporting, and data science.

Requirements

• 2 years of experience in data analytics, data science, business intelligence, or operational support within a technical environment.
• Advanced SQL skills, including developing, optimizing, and maintaining complex queries.
• Hands-on experience with data visualization and big data tools such as Tableau, Hive, Presto, Python, or R.
• Strong understanding of operational metrics, KPI development, reporting architecture, and data pipelines.
• Proven ability to translate complex data into clear business insights and strategic recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at multiple levels.
• Experience working with large-scale datasets and delivering measurable business outcomes through analytics.
• Exposure to customer operations, support organizations, or scaled service environments is advantageous.

We are seeking an experienced IT Business Analyst to join a leading banking organisation and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document business and system requirements.

• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.

• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.

• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.

• Analyse and define API requirements, integration flows, and system interfaces across digital banking ecosystems.

• Support solution design discussions and ensure requirements align with business objectives and technology standards.

• Participate in system testing, UAT, defect triage, and production implementation activities.

• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.

• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as an IT Business Analyst, Systems Analyst, or Technical Business Analyst.

• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.

• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.

• Hands-on experience working with APIs, integration services, microservices, and system interfaces.

• Good understanding of digital banking channels, including:

  • Internet Banking

  • Mobile Banking

  • Digital Onboarding

  • Payments & Transfers

  • Customer Self-Service Platforms

  • Authentication and Security Solutions

• Experience creating Business Requirements Documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.

• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.

• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.

• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.
  

  Interested candidates please email your latest resume to subagio@tangspac.com

Job Summary

Role Overview

You will partner with senior leadership to shape, execute, and communicate the institute’s strategic direction. Reporting to Senior Director, Strategy, you will play a central role in strategic planning, research portfolio development, and market and technology sensing — translating big-picture priorities into actionable plans that drive real outcomes.

Key Responsibilities

• Develop the institute’s overall strategy, including vision, priorities, research focus areas, and long-term growth plans.
• Lead the creation and refresh of strategy documents, annual workplans, research roadmaps, and implementation plans.
• Translate strategic priorities into programmes, milestones, KPIs, resource plans, and cross-functional workstreams.
• Oversee the planning cycle, including leadership offsites, strategy retreats, and annual planning sessions.
• Engage internal and external stakeholders to drive strategic alignment and collaboration.
• Build and lead a high-performance, engaged, multi-disciplinary team.

Requirements

• Advanced degree in science, engineering, technology, business, public policy, or a related field; PhD, MBA, or equivalent experience is advantageous.
• Significant experience in strategy, corporate planning, research management, consulting, or public-sector planning.
• Strong ability to translate complex scientific, organisational, and policy issues into clear priorities, workplans, and executive recommendations.
• Excellent stakeholder management and communication skills, with experience engaging senior leaders, research teams, and external partners.

Career Growth & Impact

• Shape national R&D priorities. You will directly influence how one of Asia’s leading public research organisations invests in science and technology — from AI and sustainability to advanced manufacturing.
• Work at the leadership table. You will partner with institute directors, government agencies, and ecosystem leaders, building a high-level network across Singapore’s innovation landscape.
• See your strategy come to life. Unlike advisory roles, you will own the end-to-end journey from strategy formulation to execution — roadmaps, KPIs, resource plans, and cross-team delivery.
• Grow into senior leadership. This role is a launchpad into senior R&D leadership, national science policy, or C-suite strategy positions.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

HRIS Business Analyst – Banking Financial Industry

Summary

The HRIS Business Analyst is responsible for overseeing, optimizing, and advancing Human Resources Information Systems (HRIS) in the bank. Leveraging extensive industry experience and deep HRIS expertise, this role ensures HR technology supports operational excellence, regulatory compliance, and data integrity. The HRIS Business Analyst partners with Regional HR, CoE’s, IT, Country HR and business units to deliver robust and scalable HRIS solutions tailored to the complex need of financial Sector.

Key Responsibilities

• Lead End to end analysis, design and implementation of HRIS enhancements, integrations, and new functionalities specific to banking and finance.

• Act as a Subject Matter Expert (SME) on HRIS best practices, data security, and regulatory compliance (e.g., SOX, GDPR) for financial institutions.

• Support large scale HRIS implementations, including system migrations, upgrades, and integrations with payroll, benefits, and compliance platforms.

• Drive data conversion and ensure the highest standard of data integrity, confidentiality, and compliance with industry regulations.

• Develop interpret and present complex HR reports and analytics to support workforce planning, compensation, and strategic decision-initiatives.

• Provide expert level support, training, and documentation for HRIS users across HR payroll, risk and compliance teams.

• Collaborate with external vendors and internal IT teams to resolve technical issues and optimize system performance and driven innovation.

• Identify recommend and implement process improvements and automation opportunities within HRIS and related HR functions.

• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure HRIS solution remains complaint and competitive.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.

• Minimum 10 years of progressive HRIS experience with at least 3 years in banking/financial services.

• In depth Knowledge of Leading HRIS Platforms (e.g. Workday, Oracle, HCM, SAP SuccessFactors) and their applications in the financial sector. Workday implementation experience preferred.

• Demonstrated success managing complex HRIS project, system integration and process improvement.

• Strong analytical, problem-solving, and project management skills.

• Expertise in regulatory compliance, data security, risk management within financial services.

Preferred Skills

• Ability to translate complex business requirements into effective technical solutions.

• Hands of experience with user requirements gathering, training and guide preparation, user acceptance testing (UAT).

• Understanding of ERP integrations involving payroll, benefits and financial system.

• Familiarity with financial industry standards, Audit processes and regulatory frameworks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV to nisha@aven-sys.com

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Our client is a fast-growing, boutique cybersecurity consultancy that specializes in high-level compliance and risk management. Due to a strong project pipeline, they are seeking their first foundational hire to support in end-to-end GRC implementations and audits.

This is a 100% remote role reporting directly to the Founder. You will be the primary individual contributor responsible for approximately 70% of project execution, with the opportunity to refine and improve internal methodologies as the firm scales. This is an ideal position for a GRC professional who enjoys autonomy and working across both private and public sector projects.

Key Responsibilities:

• Lead ISO 27001 Implementations: Oversee end-to-end ISMS projects, including gap analysis, risk assessments, and the development of the Statement of Applicability (SoA).

• CSA Certification Lead: Guide clients through the full lifecycle of Cyber Trust Mark and Cyber Essentials Mark readiness and certification.

• Hands-on IT Auditing: Conduct IT General Controls (ITGC) audits—focusing on access management, change management, and IT operations—as well as ISO 27001 surveillance audits.

• Strategic Training: Assist in the preparation of Tabletop Exercises (TTX) and cybersecurity awareness materials for client deliveries.

• Audit Lifecycle Management: Ability to execute comprehensive audit working papers, document findings, and validate the closure of audit findings through remediation tracking with clear guidance from the Founder.

• Compliance Excellence: Ensure all project deliverables align with the CCOP framework and relevant regulatory standards.

What We Offer:

• Work Arrangement: A remote-first environment with a focus on project outcomes rather than desk time.

• Strategic Impact: Work closely with the Founder to shape the firm's internal tools and future growth.

• Project Variety: Direct exposure to diverse industries and high-level government projects.

Job Requirements

• Experience: 3–5 years in cybersecurity, IT audit, or GRC professional services.

• Technical Knowledge: Deep expertise in ISO 27001, CSA Cyber Trust/Essentials Mark, and ITGC concepts.

• Operational Independence: Proven ability to work independently with minimal supervision in a fast-paced consulting environment.

• Communication: Strong client-facing soft skills; able to present complex risk data clearly to senior stakeholders.

• Education: Diploma or Degree in IT, Cybersecurity, or a related field.

• Security Clearance: Due to the nature of specific project assignments, the ability to attain a high-level security clearance is required.

Preferred Qualifications:

• Professional certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISSP, CISM, or CRISC.

• Familiarity with Cloud Security and Personal Data Protection (PDPA).
  

  Next Step:

  Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

  Only shortlisted applicants will be contacted. By submitting your application, you agree and consent to GYK TalenSync Pte Ltd and its related entities collecting, using, and/or disclosing your personal data to relevant third parties, where necessary, for purposes including job application processing, career guidance, research, and other administrative matters, in accordance with our Privacy Policy at www.gykco.com
  

  Gabriel Pang

  Registration Number: 22105639

  GYK TalenSync Pte Ltd

  EA License No: 23C1806

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Partner with business stakeholders and technology teams to gather data requirements specific to banking products, transactions, customers, reporting and analytics.
• Design and maintain logical and physical data models that reflect core banking operations, risk management, compliance, financial reporting or analytics needs.
• Translate complex business use cases into normalized and de-normalized data structures optimized for both operational and analytical workloads.
• Implementation and evolution of data marts, data warehouses, and integration layers aligned with banking architecture.
• Collaborate with development teams on physical data model deployment and performance optimization for large financial datasets.
• Ensure data models adhere to data governance, data quality, and metadata management standards across banking domains.
• Provide data architecture documentation, data dictionaries, and lineage diagrams for regulatory, audit, and business usage.
• Support data lineage, metadata management, and data quality initiatives to enhance trust and transparency in data usage.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.
• Minimum 7 years of experience in data architecture, data modelling, or data management, banking or financial services industry.
• Basic knowledge of data governance (i.e. DAMA-DMBOK).
• Deep expertise in logical and physical data modelling for core banking, risk, compliance, and financial reporting domains and various analytics use cases.
• Proficient in data modelling tools (e.g., Erwin, PowerDesigner, or similar).
• Advanced SQL skills and strong ability to work with large, complex financial datasets.
• Solid understanding of relational and dimensional modelling, data warehousing, and data integration techniques.
• Intermediate understanding of regulatory compliance in the APAC region.
• Strong collaboration, communication, and documentation skills to engage with both business and technical stakeholders.
• Experience with the American data management system “Collibra” is a plus.
• Experience in Alteryx System is highly preferred.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

A leading premium lifestyle brand is seeking an ERP Systems Analyst to support its regional ERP transformation initiatives across Southeast Asia. This role will be instrumental in driving ERP migration projects, enhancing business processes, and supporting digital transformation initiatives while partnering closely with business users, IT teams, and external vendors.

Key Responsibilities:

• Support ERP migration and transformation projects, including requirements gathering, testing, deployment, and post-implementation support.
• Provide Level 2 and Level 3 application support, troubleshooting system issues and managing enhancements.
• Work closely with business stakeholders to translate operational requirements into effective system solutions.
• Support ERP integrations, data migration, validation, and reconciliation activities.
• Develop and maintain functional specifications, process documentation, and user guides.
• Collaborate with vendors and implementation partners to ensure successful project delivery.
• Identify opportunities for process improvements and system optimisation.
• Support reporting, analytics, and data-driven initiatives to improve business performance.
• Participate in future ERP and digital transformation projects across the region.

Key Requirements:

• Degree in Information Technology, Computer Science, or related discipline.
• 3–5 years of experience in ERP implementation, migration, or support environments.
• Hands-on experience with NetSuite or other ERP platforms.
• Strong understanding of Finance, Procure-to-Pay (P2P), Order-to-Cash (O2C), and Inventory processes.
• Experience with system integrations, APIs, and data flows across enterprise applications.
• Exposure to SAP, SQL, ERP reporting, or business analytics will be advantageous.
• Strong analytical, problem-solving, and stakeholder management skills.
• Self-motivated, adaptable, and able to thrive in a fast-paced transformation environment.

Interested applicant, kindly submit full-detailed resume to admin@clarist.com.sg

We thank all applicants for writing in. Only shortlisted candidates will be notified.

Job Summary

This System Analyst (JAVA) with AWS role is hands-on in enterprise-level application development using JAVA, Spring, Hibernate, and modern web frameworks. The ideal candidate will have a strong background in designing, developing, and integrating scalable applications using both front-end and back-end technologies, working across various environments and databases.

Mandatory Skill-set

• Must have 5 years of experience as a Java Developer;
• Must have Diploma or Degree in Information Technology;
• Experience gathering and analysing user requirements and translating them into application specifications;
• Strong experience in designing, developing, and maintaining Java applications using Spring Boot, Hibernate, and JPA;
• Hands-on experience deploying and managing applications on AWS services such as EC2, S3, and RDS;
• Experience building responsive user interfaces using Angular, React, PrimeFaces, or JSF;
• Strong knowledge of RESTful and SOAP web services within Service-Oriented Architecture (SOA);
• Experience working with application servers such as JBoss (WildFly), WebLogic, and WebSphere;
• Experience in unit testing, code reviews, and following software development best practices;
• Good knowledge of application performance optimization and scalability across Linux, Unix, and Windows platforms.

Desired Skill-set

• Experience integrating messaging systems such as IBM MQ and rules engines;
• Exposure to Apache Spark and related data processing technologies.

Responsibilities

• Gather and analyse user requirements and translate them into application specifications;
• Design, develop, test, implement, and maintain enterprise Java applications;
• Develop responsive user interfaces using Angular, React, PrimeFaces, or JSF;
• Develop and integrate RESTful and SOAP web services within SOA architecture;
• Deploy and manage applications on AWS and application servers including JBoss, WebLogic, and WebSphere;
• Integrate messaging systems and support complex business workflows;
• Enhance system performance and ensure application scalability across platforms;
• Perform unit testing, code reviews, troubleshooting, and issue resolution;
• Collaborate with cross-functional teams to deliver end-to-end solutions.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

1. Development of competitive and consistent pricing for global regional tenders

- Clarify service requirements, and obtain relevant inputs, e.g. shipping profile, customer strategy, target prices, RFQ response guidelines etc.

- Support conversations regarding the pricing strategy for each tender involved, providing and solid justification of the approach to follow with the sales owners.

- Analyse profitability and rate levels for existing and potential business and pricing, benchmarking aganist competition and DHL pricing for other customers.

- Ensure "deep dive" cost analysis to determine customer-specific costs to serve, e.g. special picku, customer implants, dedicated linehaul, B2C service, value-added services etc.

- Prepare consolidated prices in rate card formats and customer/ RFQ templates

2. Performance of global and regional customer pricing

- Perform analysis of bids won/lost, propose recommendations

- Conduct post-implementation reviews of rate implementation.

- Preparation of relevant reports/ scorecards

Requirements

- Minimum Diploma or Degree in any discipline

- Preferably with 2-3 years of relevant experiences

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg

EA License No: 99C4599

1 year contract
Jurong East
Mon - Fri, 9am to 6pm

Up to $7,000 + 1 month completion bonus

Duties:

• Support strategic pricing foundation through pricing science, tools and processes.
• Lead pricing improvement projects as prioritized by the Manager PricingExcellence
• Provide analytical support to help drive value capture and annual price increases
• Tracking of pricing KPIs to identify trends, risks, and opportunities
• Collaborate closely with Business Units, Country Pricing and Finance teams to ensure pricing governance consistency
• Support change management initiatives as the organization evolves into a value-based pricing culture.

Requirements:

• Minimum Degree in relevant fields
• Certified Pricing Professional Certificate Preferred, not a must.
• Minimum 3 years pricing experience, commercial analysis or similar roles.
• Any experience in Pricing Optimization / Analytics: Vendavo , Zilliant PROS, Model N, etc.
• Any experience in Configure-Price-Quote platforms such as Oracle , Salesforce etc.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client, one of Asia-Pacific’s leading organizations is looking for:
Low Code/No Code Business Analyst
Responsibilities:

• Lead requirements gathering and technical analysis for digital products and platforms, working closely with business users, engineers, architects, and delivery teams to understand needs, constraints, and solution options.
• Translate business, operational, and policy requirements into clear functional and technical artefacts, including product requirements, user stories, process flows, data models, and integration specifications, with strong traceability across the delivery lifecycle.
• Analyse complex business and system problems using process mapping, data analysis, and impact assessments, recommending practical solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations.
• Act as a bridge between business and technology teams in agile development environments, actively participating in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives
• Support solution design in cloud-hosted environments, working with technical teams to clarify requirements related to cloud infrastructure, security, scalability, performance, and integration with enterprise platforms.
• Design and execute user acceptance testing (UAT) and validation strategies, coordinating with stakeholders to ensure solutions meet business and technical requirements, compliance needs, and quality standards
• Work closely with development teams post go-live to support production monitoring, analyse user feedback and system data, and drive continuous improvements to digital products.
• Identify opportunities for innovation and optimisation through the use of digital platforms, data, and ecosystem-based approaches, contributing to longer-term product and portfolio planning.
• Apply and continuously improve business analysis tools, techniques, and standards, contributing to organisational best practices and delivery maturity

Requirements:

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline.
• Recent experience in configuring low code/no-code products or software
• Be able to diagnose or troubleshoot API issues
• 5–8 years of experience in business analysis, with demonstrated experience working on enterprise-scale, technology-driven systems.
• Strong experience as a Technical Business Analyst working closely with engineering and cloud teams.
• Solid understanding of cloud technologies and cloud hosting concepts (e.g. SaaS/PaaS/IaaS, APIs, integrations, environments, security and non-functional requirements).
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Experience performing gap analysis, impact assessment, and dependency analysis, especially in complex or multi-system environments.
• Familiarity with low-code / no-code platforms and Whole-of-Government platform (e.g. Singpass/Corppass/Myinfo, Govt commercial cloud) is an advantage.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Low Code/No Code Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.
  

Requirements

• Working experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Spring boot, OIDC, and AWS.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum/DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT/ programming / system designs.
• Good understanding of SDLC.

Supply Chain & Logistics Analyst
6 Month Initial Contract

Our client is a global multinational organization seeking a Supply Chain & Logistics Analyst to support its international distribution and logistics operations. This role offers exposure to global stakeholders and the opportunity to contribute to supply chain reporting, logistics analysis, freight management, and process improvement initiatives.

Responsibilities

Logistics Operations

• Maintain freight pricing structures and logistics-related data.
• Support freight and duty calculations within SAP.
• Review freight invoices and billing documentation against shipment records and agreed commercial terms.
• Manage freight accrual reporting and reconciliation activities.
• Process purchase requests and monitor payment completion.
• Coordinate with freight forwarders, shipping lines, and external logistics partners.

Analysis, Reporting & Projects

• Prepare monthly logistics dashboards, KPI reports, and management presentations.
• Consolidate and analyse global distribution cost forecasts.
• Support annual sustainability and insurance reporting activities.
• Design, develop, and maintain scalable reporting solutions.
• Identify process improvement opportunities across logistics, warehousing, and distribution functions.
• Participate in global supply chain and manufacturing initiatives as a logistics representative.

Requirements

• Minimum 3 years of relevant working experience.
• Experience in SAP is essential.
• Strong analytical and reporting capabilities.
• Advanced Excel skills including Pivot Tables, Power Query, and Macros.
• Exposure to Power BI or dashboard development would be advantageous.
• Ability to manage multiple priorities and deadlines effectively.
• Strong communication skills and experience working with regional or global stakeholders.
• Logistics, supply chain, procurement, finance operations, or distribution experience will be viewed favorably.
  
  To Apply
  
• Please submit your resume in Word format to Kerry Consulting. Registration No: R1439740
  Licence No: 16S8060

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814