Total 1,441 support analyst job vacancies in Singapore

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814

• Support regional pricing activities through data analysis and structured pricing processes

• Assist in developing and improving pricing tools, models, and methodologies

• Lead or support pricing improvement initiatives as directed by management

• Conduct pricing analysis to support revenue optimisation and price adjustments

• Monitor pricing KPIs to identify trends, risks, and business opportunities

• Work closely with business units, country teams, and finance to ensure consistent pricing governance

• Support implementation of value-based pricing strategies and change initiatives

• Contribute to continuous improvement of pricing processes and performance

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job Objectives

Analyze and translate business, regulatory, and analytics requirements into scalable data and solution designs. Drive effective stakeholder communication, effort estimation, and validation processes, while enabling data architectures and curation strategies that support reporting, analytics, and AI/NLP-driven use cases.

Key Responsibilities

• Perform detailed effort estimation for projects and change requests.
• Communicate complex technical and architectural concepts to business and senior stakeholders in a clear, simplified manner
• Review and approve test strategies, functional test cases, and data validation approaches.
• Experience translating business and compliance requirements into NLP‑enabled analytical use cases, such as: Text classification and categorization, Entity extraction, Risk indicator identification, Summarization of alerts, cases, or documents
• Ability to translate business, regulatory, and analytics requirements into logical data layering and curation strategies that support reporting, analytics, and AI/NLP use cases
• Analyze business and regulatory requirements and translate them into scalable solution designs.
• Perform detailed effort estimation for projects and change requests.
• Communicate complex technical and architectural concepts to business and senior stakeholders in a clear, simplified manner
• Review and approve test strategies, functional test cases, and data validation approaches.
• Ability to design data architectures supporting NLP and AI‑driven analytics, including ingestion, curation, and governance of unstructured data within Data Lake, Data warehouse platforms.
• Experience translating business and compliance requirements into NLP‑enabled analytical use cases, such as: Text classification and categorization, Entity extraction, Risk indicator identification, Summarization of alerts, cases, or documents
• Ability to translate business, regulatory, and analytics requirements into logical data layering and curation strategies that support reporting, analytics, and AI/NLP use cases

Key Skills:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
• Minimum of 9+ years of professional experience
• Requirement Analysis & Solution Design
• Data Architecture & Data Modeling
• AI / NLP Use Case Enablement
• Testing & Data Validation
• Stakeholder Communication
• Effort Estimation & Planning

We are seeking an experienced IT Business Analyst to join a leading banking organisation and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document business and system requirements.

• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.

• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.

• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.

• Analyse and define API requirements, integration flows, and system interfaces across digital banking ecosystems.

• Support solution design discussions and ensure requirements align with business objectives and technology standards.

• Participate in system testing, UAT, defect triage, and production implementation activities.

• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.

• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as an IT Business Analyst, Systems Analyst, or Technical Business Analyst.

• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.

• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.

• Hands-on experience working with APIs, integration services, microservices, and system interfaces.

• Good understanding of digital banking channels, including:

  • Internet Banking

  • Mobile Banking

  • Digital Onboarding

  • Payments & Transfers

  • Customer Self-Service Platforms

  • Authentication and Security Solutions

• Experience creating Business Requirements Documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.

• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.

• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.

• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.
  

  Interested candidates please email your latest resume to subagio@tangspac.com

Job Summary

Role Overview

You will partner with senior leadership to shape, execute, and communicate the institute’s strategic direction. Reporting to Senior Director, Strategy, you will play a central role in strategic planning, research portfolio development, and market and technology sensing — translating big-picture priorities into actionable plans that drive real outcomes.

Key Responsibilities

• Develop the institute’s overall strategy, including vision, priorities, research focus areas, and long-term growth plans.
• Lead the creation and refresh of strategy documents, annual workplans, research roadmaps, and implementation plans.
• Translate strategic priorities into programmes, milestones, KPIs, resource plans, and cross-functional workstreams.
• Oversee the planning cycle, including leadership offsites, strategy retreats, and annual planning sessions.
• Engage internal and external stakeholders to drive strategic alignment and collaboration.
• Build and lead a high-performance, engaged, multi-disciplinary team.

Requirements

• Advanced degree in science, engineering, technology, business, public policy, or a related field; PhD, MBA, or equivalent experience is advantageous.
• Significant experience in strategy, corporate planning, research management, consulting, or public-sector planning.
• Strong ability to translate complex scientific, organisational, and policy issues into clear priorities, workplans, and executive recommendations.
• Excellent stakeholder management and communication skills, with experience engaging senior leaders, research teams, and external partners.

Career Growth & Impact

• Shape national R&D priorities. You will directly influence how one of Asia’s leading public research organisations invests in science and technology — from AI and sustainability to advanced manufacturing.
• Work at the leadership table. You will partner with institute directors, government agencies, and ecosystem leaders, building a high-level network across Singapore’s innovation landscape.
• See your strategy come to life. Unlike advisory roles, you will own the end-to-end journey from strategy formulation to execution — roadmaps, KPIs, resource plans, and cross-team delivery.
• Grow into senior leadership. This role is a launchpad into senior R&D leadership, national science policy, or C-suite strategy positions.

1 year contract
Jurong East
Mon - Fri, 9am to 6pm

Up to $7,000 + 1 month completion bonus

Duties:

• Support strategic pricing foundation through pricing science, tools and processes.
• Lead pricing improvement projects as prioritized by the Manager PricingExcellence
• Provide analytical support to help drive value capture and annual price increases
• Tracking of pricing KPIs to identify trends, risks, and opportunities
• Collaborate closely with Business Units, Country Pricing and Finance teams to ensure pricing governance consistency
• Support change management initiatives as the organization evolves into a value-based pricing culture.

Requirements:

• Minimum Degree in relevant fields
• Certified Pricing Professional Certificate Preferred, not a must.
• Minimum 3 years pricing experience, commercial analysis or similar roles.
• Any experience in Pricing Optimization / Analytics: Vendavo , Zilliant PROS, Model N, etc.
• Any experience in Configure-Price-Quote platforms such as Oracle , Salesforce etc.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

“We are hiring Sales Audit Analyst to be outsourced to our clients”.

Responsibilities

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework (such as client surveys, document checks, mystery shops, FAA complaints assessment) for sales representatives and the Bank’s policies and procedures.

• Monitor the BSC results, identify root causes of significant lapses and common errors, and pursue remediation.

• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.

• Provide independent review of customer complaints relating to investment sales.

• Keep checks current with developments in the regulatory environment and the internal processes and systems.

• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Job Requirements:
- Minimum Degree in relevant field

- Good level of knowledge of the regulations governing the sale of investment products to retail customers (egs. Financial Advisory Act, MAS Guidelines on FairDealing).

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Thomas Tan

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Your new company

This is a reinsurance company.

Your new role

• Drive the review and documentation of the current-state operating model, including structure, governance, processes, decision rights, controls, systems, and performance metrics.
• Facilitate stakeholder interviews, workshops, and discovery sessions to gather business requirements and identify pain points, dependencies, and opportunities for improvement.
• Prepare process maps, hand-off documentation, supporting analysis for assigned workstreams/roles, and service journeys to support evidence-based design decisions.
• Drive the documentation of agreed future-state requirements, process changes, and implementation activities, the development of target operating model options, including capability definitions, process design, role clarity, governance forums, and service delivery approaches
• Work with programme, change technology, and business teams to ensure operating model designs are practical, traceable, and implementable.

What you'll need to succeed

• Proven experience in business analysis and transformation, operating model design, process improvement, project coordination, or implementation programmes. Experience in regulated financial services or similarly complex environments is preferred.
• Strong understanding of operating model components such as governance, organisation design, processes, service models, controls, data, and technology enablement,
• Ability to document business requirements, process maps, user stories, and decision papers to a high standard.
• Strong facilitation, stakeholder management, and communication skills across both operational and senior audiences.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Respond promptly to support requests and enquiries from clients.
• Work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
• Problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Conduct in depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
• Work with our infrastructure team to test and complete various server and network upgrade projects.
• Liaise with company’s overseas offices to provide seamless 24-hour customer support.

Qualifications:

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
• With strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
• Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
• Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
• Enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
• You may have previous experience supporting applications that connect to any of the major global derivative’s exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
• Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
• Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

HOW TO APPLY

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Summary

We are seeking a meticulous and organised Part-Time Finance & Property Reporting Analyst to support finance and property management reporting, investment and asset tracking, bank reconciliation, external coordination, and process improvement for group and overseas property matters.

Responsibilities

• Prepare and maintain monthly finance, property, investment, and management reports to provide accurate financial insights.
• Report on profit and loss, balance sheet items, shareholder accounts, capital movements, cashflow, budgets, expenses, and asset positions to support management decisions.
• Assist with entity-level and consolidated reporting, including preparing reconciliations, supporting schedules, and management reporting files for comprehensive financial oversight.
• Prepare and update bank, cashflow, payment, deposit, and account movement records to ensure accurate financial tracking.
• Reconcile bank accounts, credit cards, e-wallets, petty cash, and other cash-related records to maintain financial accuracy.
• Maintain property, investment, and asset tracking schedules, including overseas property-related records, to support asset management.
• Support property management reporting by tracking property income and expenses, payment schedules, ownership or title document status, insurance records, service provider updates, and pending follow-up matters.
• Coordinate with overseas finance and property teams on finance records, property documentation, payment follow-up, bank matters, adviser updates, and management reporting requirements to ensure alignment and accuracy.
• Follow up on property agreements, title documents, ownership records, payment records, insurance records, adviser updates, and other supporting documents to ensure completeness and proper documentation.
• Track and update document status, pending matters, and completion timelines for management review to facilitate timely decision-making.
• Coordinate with banks, auditors, tax agents, corporate service providers, consultants, property agents, property management teams, and other external parties to support financial and property operations.
• Maintain proper records, filing structure, approval trails, and supporting documents for management review and audit purposes.
• Assist in improving finance workflows, reporting processes, approval routes, and document management procedures to enhance operational efficiency.
• Prepare SOPs, checklists, trackers, meeting notes, timelines, and follow-up reports to support process standardisation and accountability.
• Support ad hoc finance, banking, property management, reporting, or documentation matters assigned by management.

Required Competencies and Certifications

• Bachelor’s degree in Accounting, Finance, Business, Economics, Data Analytics, or a related discipline.
• Minimum 3 to 5 years of relevant experience in finance reporting, accounting operations, property accounting or documentation, bank reconciliation, external party coordination, property management reporting, or multi-entity reporting.
• Strong Microsoft Excel skills, including formulas, pivot tables, reconciliation schedules, and reporting templates.
• Good understanding of accounting, bank reconciliation, financial reporting, property-related records, asset tracking, and document control.
• Ability to manage multiple reports, documents, deadlines, and follow-up matters independently.
• Good communication and coordination skills.
• Ability to review finance, property, investment, and management documents in English.

Preferred Competencies and Qualifications

• Experience in family office, investment holding companies, real estate investment, property management, fund administration, or multi-entity group reporting.
• Ability to review Chinese-language supporting documents will be useful, as some supporting records may be in Chinese.
• Experience preparing management reports, consolidated schedules, asset trackers, payment schedules, SOPs, audit files, or reporting support documents will be useful.
• Knowledge of VBA, Power Query, Python, accounting systems, or reporting automation tools will be useful.
• Experience supporting overseas property-related reporting, property management records, asset tracking, document follow-up, or external adviser coordination will be useful.
• Experience coordinating with overseas teams on finance, property, banking, documentation, or reporting matters will be useful.

About the Role

You will help deliver best-in-class customer experience across Shopee's regional markets by driving AI-powered automation, operational efficiency, and data-led decision-making in close partnership with local Customer Service (CS) teams and upstream operational partners.

Responsibilities

AI & Automation

• Drive chatbot and AI automation initiatives to improve customer experience and operational efficiency

• Identify automation opportunities through contact data analysis and translate insights into product, process, or workflow improvements

Operational Excellence

• Support local Customer Service (CS) teams on agent performance management, workforce planning, and capability building

• Develop and track customer experience metrics, and generate actionable insights to support continuous improvement initiatives

Upstream Demand Management

• Identify and diagnose root causes of customer contacts across logistics, returns, and payments

• Work closely with upstream operational partners, including logistics providers, fulfilment, and payment teams, to address recurring issues and improve the customer experience

• Engage directly with stakeholders to drive issue resolution and continuous improvement initiatives

Requirement

• Bachelor’s Degree in any field; A master’s degree is advantageous but not required 

• Minimum 1 years of full-time strategy working experience in a top-tier strategy consulting firm 

• Familiarity with AI, chatbots, automation, or software development would be advantageous

• Strong analytical skills, with the ability to use data to identify issues, generate insights, and size opportunities

• Experience working cross-functionally with internal and external stakeholders in a dynamic and collaborative environment

• Excellent communication and stakeholder management skills, with the ability to influence across functions and markets

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

HRIS Business Analyst – Banking Financial Industry

Summary

The HRIS Business Analyst is responsible for overseeing, optimizing, and advancing Human Resources Information Systems (HRIS) in the bank. Leveraging extensive industry experience and deep HRIS expertise, this role ensures HR technology supports operational excellence, regulatory compliance, and data integrity. The HRIS Business Analyst partners with Regional HR, CoE’s, IT, Country HR and business units to deliver robust and scalable HRIS solutions tailored to the complex need of financial Sector.

Key Responsibilities

• Lead End to end analysis, design and implementation of HRIS enhancements, integrations, and new functionalities specific to banking and finance.

• Act as a Subject Matter Expert (SME) on HRIS best practices, data security, and regulatory compliance (e.g., SOX, GDPR) for financial institutions.

• Support large scale HRIS implementations, including system migrations, upgrades, and integrations with payroll, benefits, and compliance platforms.

• Drive data conversion and ensure the highest standard of data integrity, confidentiality, and compliance with industry regulations.

• Develop interpret and present complex HR reports and analytics to support workforce planning, compensation, and strategic decision-initiatives.

• Provide expert level support, training, and documentation for HRIS users across HR payroll, risk and compliance teams.

• Collaborate with external vendors and internal IT teams to resolve technical issues and optimize system performance and driven innovation.

• Identify recommend and implement process improvements and automation opportunities within HRIS and related HR functions.

• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure HRIS solution remains complaint and competitive.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.

• Minimum 10 years of progressive HRIS experience with at least 3 years in banking/financial services.

• In depth Knowledge of Leading HRIS Platforms (e.g. Workday, Oracle, HCM, SAP SuccessFactors) and their applications in the financial sector. Workday implementation experience preferred.

• Demonstrated success managing complex HRIS project, system integration and process improvement.

• Strong analytical, problem-solving, and project management skills.

• Expertise in regulatory compliance, data security, risk management within financial services.

Preferred Skills

• Ability to translate complex business requirements into effective technical solutions.

• Hands of experience with user requirements gathering, training and guide preparation, user acceptance testing (UAT).

• Understanding of ERP integrations involving payroll, benefits and financial system.

• Familiarity with financial industry standards, Audit processes and regulatory frameworks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV to nisha@aven-sys.com

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Our client is a fast-growing, boutique cybersecurity consultancy that specializes in high-level compliance and risk management. Due to a strong project pipeline, they are seeking their first foundational hire to support in end-to-end GRC implementations and audits.

This is a 100% remote role reporting directly to the Founder. You will be the primary individual contributor responsible for approximately 70% of project execution, with the opportunity to refine and improve internal methodologies as the firm scales. This is an ideal position for a GRC professional who enjoys autonomy and working across both private and public sector projects.

Key Responsibilities:

• Lead ISO 27001 Implementations: Oversee end-to-end ISMS projects, including gap analysis, risk assessments, and the development of the Statement of Applicability (SoA).

• CSA Certification Lead: Guide clients through the full lifecycle of Cyber Trust Mark and Cyber Essentials Mark readiness and certification.

• Hands-on IT Auditing: Conduct IT General Controls (ITGC) audits—focusing on access management, change management, and IT operations—as well as ISO 27001 surveillance audits.

• Strategic Training: Assist in the preparation of Tabletop Exercises (TTX) and cybersecurity awareness materials for client deliveries.

• Audit Lifecycle Management: Ability to execute comprehensive audit working papers, document findings, and validate the closure of audit findings through remediation tracking with clear guidance from the Founder.

• Compliance Excellence: Ensure all project deliverables align with the CCOP framework and relevant regulatory standards.

What We Offer:

• Work Arrangement: A remote-first environment with a focus on project outcomes rather than desk time.

• Strategic Impact: Work closely with the Founder to shape the firm's internal tools and future growth.

• Project Variety: Direct exposure to diverse industries and high-level government projects.

Job Requirements

• Experience: 3–5 years in cybersecurity, IT audit, or GRC professional services.

• Technical Knowledge: Deep expertise in ISO 27001, CSA Cyber Trust/Essentials Mark, and ITGC concepts.

• Operational Independence: Proven ability to work independently with minimal supervision in a fast-paced consulting environment.

• Communication: Strong client-facing soft skills; able to present complex risk data clearly to senior stakeholders.

• Education: Diploma or Degree in IT, Cybersecurity, or a related field.

• Security Clearance: Due to the nature of specific project assignments, the ability to attain a high-level security clearance is required.

Preferred Qualifications:

• Professional certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISSP, CISM, or CRISC.

• Familiarity with Cloud Security and Personal Data Protection (PDPA).
  

  Next Step:

  Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

  Only shortlisted applicants will be contacted. By submitting your application, you agree and consent to GYK TalenSync Pte Ltd and its related entities collecting, using, and/or disclosing your personal data to relevant third parties, where necessary, for purposes including job application processing, career guidance, research, and other administrative matters, in accordance with our Privacy Policy at www.gykco.com
  

  Gabriel Pang

  Registration Number: 22105639

  GYK TalenSync Pte Ltd

  EA License No: 23C1806

Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, delivers advanced IT professionals and solutions to enhance productivity and competitiveness. They support clients with staff augmentation for long-term projects across IT companies, consulting firms, system integrators, government, and MNCs.

Job Summary

We are seeking a skilled and motivated Analyst Programmer to design, develop, implement, and support enterprise and web-based applications. You will apply strong Java, database, and cloud platform expertise alongside analytical and communication skills to deliver effective business solutions.

Responsibilities

• Gather, analyze, and document business and user requirements to create clear functional and technical specifications
• Design, develop, test, and maintain application systems and web-based solutions to meet business needs
• Perform system enhancements, troubleshoot issues, debug code, and resolve defects to ensure application stability
• Collaborate with stakeholders, business users, and technical teams to deliver scalable, high-quality software solutions
• Develop and execute unit, integration, and system tests to validate application functionality and performance
• Support application deployment, production releases, and post-implementation activities to ensure smooth transitions
• Maintain comprehensive technical documentation including design specifications, support guides, and operational procedures
• Ensure compliance with coding standards, security policies, and software development best practices throughout the lifecycle
• Monitor application performance metrics and recommend improvements to enhance reliability and efficiency
• Provide ongoing application and systems support to address user needs and system issues

Required competencies and certifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related discipline
• Minimum 3 years of experience in application development, programming, and systems support
• Proven experience delivering and supporting enterprise applications

Preferred competencies and qualifications

• Experience with Qlik Talend or other ETL (Extract, Transform, Load) tools
• Experience in data integration, migration, and transformation projects
• Familiarity with Agile development methodologies and DevOps practices
• Exposure to cloud-native application development and deployment

Other Information

Benefits and Work Conditions

• Employment type: Contract
• Location: Central Region, Singapore
• Working Hours: 8:30 AM to 6:00 PM (Monday to Friday)
• Salary range: $5000 - $7000 (no bonus)
• Working arrangement: Full onsite

EA 20S0237

We are seeking an experienced Senior Systems Analyst (BSA) to join a leading banking organization and play a key role in delivering innovative digital banking solutions. This position will work closely with business stakeholders, product owners, architects, and technology teams to translate business requirements into scalable digital solutions that enhance customer experience across banking channels.

The ideal candidate will have a strong background in digital banking platforms, API integration, and end-to-end Software Development Life Cycle (SDLC) delivery within a banking environment.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and system requirements.
• Facilitate workshops and requirement elicitation sessions with business users, product teams, and technology stakeholders.
• Translate business needs into functional and technical specifications, user stories, process flows, and use cases.
• Work closely with solution architects, developers, and QA teams throughout the SDLC to ensure successful delivery.
• Analyze and define API requirements, integration flows, and system interfaces across digital banking ecosystems.
• Support solution design discussions and ensure requirements align with business objectives and technology standards.
• Participate in system testing, UAT, defect triage, and production implementation activities.
• Identify process improvement opportunities and recommend digital solutions to enhance customer and operational outcomes.
• Ensure compliance with banking, security, and regulatory requirements.

Required Experience & Skills

• Minimum 8 years of experience as a Business Systems Analyst, Technical Business Analyst, or similar role.
• Proven experience delivering Digital Banking initiatives within Banking or Financial Services.
• Strong understanding of end-to-end SDLC methodologies, including Agile and Waterfall delivery frameworks.
• Hands-on experience working with APIs, integration services, microservices, and system interfaces.
• Good understanding of digital banking channels, including:Internet BankingMobile BankingDigital OnboardingPayments & TransfersCustomer Self-Service PlatformsAuthentication and Security Solutions
• Experience creating business requirements documents (BRD), functional specifications, process maps, user stories, and acceptance criteria.
• Strong stakeholder management and communication skills with the ability to engage both business and technical audiences.
• Experience using tools such as Jira, Confluence, Visio, Swagger/Postman, or equivalent.
• Knowledge of Open Banking, API ecosystems, and modern banking architectures will be highly regarded.

Interested candidates please email your latest resume to subagio@tangspac.com