Total 1,437 support analyst job vacancies in Singapore

Employment Type: Contract (6 months, chances of renewal/conversion)
Working Hours: Hybrid Working Arrangement
Location: West
Salary: Up to $7200

The Cybersecurity Analyst supports client’s cybersecurity by monitoring systems, managing alerts, and aiding in risk management and response coordination.

Key Responsibilities:

• Monitor and triage security alerts from SIEM systems.
• Assist with management of SIEM, PAM, AV, EDR, and Web Proxy systems.
• Support user and privileged account management, including onboarding and offboarding.
• Assist with vulnerability scans and compliance tracking.
• Analyze phishing emails to identify threats.
• Conduct risk assessments and recommend mitigation strategies.
• Distribute and track cybersecurity advisories.
• Respond to Requests for Information (RFIs) from cybersecurity agencies.
• Handle internal RFIs related to security incidents.

Requirements:

• Degree in Information Technology, Cybersecurity, or related field
• Min. 3 years of relevant experience in cybersecurity operations
• Good to have SIEM, PAM, AV, EDR, Web Proxy

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd – 11C5781

We are looking for an experienced and proactive Senior Network Analyst to join our team. In this role, you will be responsible for ensuring the smooth operation, security and reliability of our network infrastructure. You will work closely with internal teams and external vendors to support business operations, resolve technical issues and implement network improvements.

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are seeking a highly analytical and results-driven Business Analyst to support our team of Financial Consultants in driving business growth, operational efficiency, and client engagement. The successful candidate will be responsible for analyzing business performance, identifying growth opportunities, streamlining processes, and providing data-driven insights to support strategic decision-making.

This role offers exposure to business strategy, financial planning, client acquisition initiatives, and performance management within a dynamic financial services environment.

• Analyze sales performance, business trends, and client portfolio data to identify opportunities for growth and improvement.
• Monitor and track key business metrics, productivity indicators, and consultant performance against targets.
• Prepare business reports, dashboards, and presentations for management and financial consultants.
• Support strategic planning initiatives through data analysis, forecasting, and market research.
• Evaluate marketing campaign effectiveness and recommend strategies to improve lead generation and conversion rates.
• Conduct competitor and industry analysis to identify emerging trends and business opportunities.
• Collaborate with managers to improve client engagement, retention, and service delivery processes.
• Manage and maintain databases, business records, and performance tracking systems.
• Identify process improvement opportunities and support digital transformation initiatives.
• Coordinate cross-functional projects and ensure timely completion of deliverables.

Requirements

• Bachelor's Degree in Business, Finance, Economics, Analytics, or related disciplines.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, Power BI, Tableau, or similar reporting tools.
• Excellent communication and presentation skills.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Ability to interpret data and translate findings into actionable business recommendations.
• Willingness to learn

Event and Logistics Coordination

• Provide end-to-end coordination and logistical support for OLE-led internal and external events, including Staff Townhall, Leaders Townhall, EPIC Awards, CE Fireside Chats, DCE Connects, and other OLE-led sessions.
• Liaise with venue providers, event companies, caterers, and other vendors on bookings, set-up requirements, delivery timelines, and on-site arrangements to ensure smooth event execution.
• Coordinate all logistical requirements in accordance with the intended session design, including room layout, seating, registration, name tents, materials, AV support, refreshments, and any other arrangements required.
• Support site visits and walkthroughs where required to ensure venues and setups are in order ahead of each event.
• Provide on-site coordination support on the day of the event and follow up on any outstanding matters after the event where required.

Participant Management

• Provide end-to-end administrative support for participant management across OLE's events and staff engagement sessions.
• Support participant shortlisting, invitations, reminders, RSVP tracking, withdrawals, and replacements to ensure sessions are appropriately attended.
• Maintain an updated participant tracker to ensure a good spread of participants across divisions, departments, and staff groups, and to avoid repeated invitations to the same individuals where possible.
• Provide timely updates to the relevant OLE team member and flag any issues, delays, or gaps as they arise.

Procurement and Vendor Administration

• Provide end-to-end administrative support for procurement-related processes arising from OLE's events and operational needs, ensuring all activities are carried out in accordance with government procurement guidelines and HPB's internal processes.
• Prepare and coordinate required procurement documents such as Small Value Purchases (SVPs), Requests for Quotations (RFQs), comparative price schedules, and any other supporting documentation.
• Follow up with vendors to obtain quotations, specifications, supporting information, and invoices in a timely manner.
• Maintain an up-to-date procurement tracker covering quotation status, approvals, purchase orders, invoices, and payment follow-up, flagging any delays or gaps to the relevant team member promptly.
• Support post-event procurement close-out activities, including verification of deliverables against contracted scope, invoice processing, and audit-ready filing of all relevant documentation.

Session Administration, Notes and Feedback Management

• Provide comprehensive session administration support for OLE-led events and staff engagement sessions, including materials preparation, note-taking, and feedback management.
• Prepare all required session materials ahead of each session, including attendance lists, seating plans, discussion materials, flipcharts, post-its, and other activity supplies.
• Attend sessions where required to take clear and accurate notes capturing key discussion points, themes, and follow-up actions, and compile these for review and dissemination after each session.
• Collect, compile, and analyse participant feedback following each session to surface key themes, sentiments, and areas for improvement, and prepare summary reports for review by relevant stakeholders.

Knowledge Management and Records Maintenance

• Maintain organised and accessible records across OLE's initiatives to ensure information is current, properly filed, and easy to retrieve.
• Maintain organised trackers, folders, meeting notes, SOPs, reports, nomination records, participant lists, and project documents across OLE's initiatives, ensuring materials are properly filed and easy to retrieve.
• Ensure key documents are kept current and stored in the appropriate shared folders or systems at all times.
• Support the onboarding of new team members by ensuring relevant knowledge resources are accessible, updated, and easy to navigate.
• Review existing filing, tracking, and knowledge management practices and suggest practical improvements to enhance efficiency, accuracy, and accessibility of information.

Communications Administration

• Provide administrative support for OLE's internal communications, including management of the OLE email inbox and support for the dissemination of approved communications.
• Monitor and triage the OLE email inbox regularly, routing queries to the appropriate team members and maintaining proper records of follow-up actions.
• Support the dissemination or uploading of approved electronic mailers, announcements, or intranet updates to the relevant staff audiences in a timely manner.
• Coordinate with relevant stakeholders to obtain approved content and clearance before dissemination.
• Provide simple formatting or upload support using Canva or PowerPoint where required; note that content development and collateral design are not the primary focus of this role.

Requirements:

• At least a Diploma or GCE A-Level qualification, with 3 to 5 years of relevant working experience in administrative support, event coordination, stakeholder coordination, procurement support or related operational roles.
• Strong oral and written communication skills, with the ability to follow up clearly, politely and persistently with internal and external stakeholders.
• Strong project, time and task management skills, with the ability to manage multiple concurrent workstreams under tight timelines.
• Organized and meticulous, with strong attention to detail in tracking, filing, procurement documentation, attendance management and records maintenance.
• Proficient in Microsoft Office, including Excel, PowerPoint and Word, as well as Microsoft Teams, Zoom and common digital collaboration tools.
• Familiarity with AI tools such as ChatGPT, Claude or similar tools, and the ability to use these tools responsibly to improve productivity, organize information, summarize notes and support analysis.
• Familiarity with government procurement processes, including sourcing and quotation evaluation.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

1. Development of competitive and consistent pricing for global regional tenders

- Clarify service requirements, and obtain relevant inputs, e.g. shipping profile, customer strategy, target prices, RFQ response guidelines etc.

- Support conversations regarding the pricing strategy for each tender involved, providing and solid justification of the approach to follow with the sales owners.

- Analyse profitability and rate levels for existing and potential business and pricing, benchmarking aganist competition and DHL pricing for other customers.

- Ensure "deep dive" cost analysis to determine customer-specific costs to serve, e.g. special picku, customer implants, dedicated linehaul, B2C service, value-added services etc.

- Prepare consolidated prices in rate card formats and customer/ RFQ templates

2. Performance of global and regional customer pricing

- Perform analysis of bids won/lost, propose recommendations

- Conduct post-implementation reviews of rate implementation.

- Preparation of relevant reports/ scorecards

Requirements

- Minimum Diploma or Degree in any discipline

- Preferably with 2-3 years of relevant experiences

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg

EA License No: 99C4599

Responsibilities:

• Serve as the first point of contact for clients regarding digital banking platform enquiries and support.
• Investigate and resolve client requests, escalating complex issues to relevant support teams when required.
• Perform independent verification of client instructions and callback checks for high-risk transactions.
• Process account closures and other client service requests.
• Support documentation processing, signature verification, audit confirmations, and custody declarations.
• Maintain accurate records in the Bank's ticketing system and ensure timely follow-up until resolution.
• Ensure compliance with regulatory requirements, internal policies, and operational procedures.
• Participate in process improvement initiatives and support ad-hoc tasks as assigned.

Requirements

• Diploma or Degree holder with at least 3 years of banking operations, client service, or call centre experience.
• Good understanding of banking products and services.
• Strong communication, problem-solving, and analytical skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.
• Proficient in handling both verbal and written communication.
• Able to work flexible hours when business needs require, including shift work and public holiday support.

Email: nurul.amirah@gmprecruit.com

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

About OOm Institute

We don't just teach skills. We change trajectories.

OOm Institute is a WSQ-accredited training provider built on a simple but powerful belief: that every learner, given the right knowledge and the right environment, is capable of becoming their best. Backed by over 20 years of hands-on digital expertise from OOm, one of Singapore's leading performance marketing agencies, we bring real-world experience into every classroom, not just theory.

Our courses span digital marketing, generative AI, and critical workplace skills, and we work with everyone from fresh career starters to senior leaders at companies like Singtel, SMRT, and Singapore Pools. But regardless of who walks through our doors, our commitment is the same: to give every learner the tools, the thinking, and the confidence to solve problems on their own and not just hand them answers.

That philosophy shapes everything about how we operate. We measure ourselves by our learners' outcomes, not our class sizes. We make the difficult call to do less, better, every time. And we play to win, for every person who chooses to learn with us.

If you're someone who finds genuine satisfaction in watching people grow, who brings grit and resilience to the work even when it's hard, and who believes that building capability in others is one of the most meaningful things you can do, you'll feel at home here.

About the Role

We are seeking a motivated Telemarketing Specialist (B2B) to join our sales team. This role involves engaging with potential corporate clients over the phone to understand their training needs and introduce our course offerings. The primary objective is to generate and secure qualified appointments, which will then be converted leads to sales. The ideal candidate should be highly sales driven, strong communication skills, and a customer-centric approach when interacting with prospective clients.

• Office Hours: Monday to Friday 9am to 6pm

• Location: Tai Seng North-East Region

• Remuneration: Basic + Incentives

• Opportunity for career progression into higher advisory role

• Flexi-Cash Benefits: Use for air tickets, accommodation, dental, medical, and more

• Leave Entitlements: Start with 14 days Annual Leave + 1 Birthday Leave

Key Responsibilities

• Conduct cold calls to potential business clients to introduce the organisation’s training courses and solutions.

• Engage with business decision-makers to identify opportunities for further discussions.

• Qualify leads by understanding corporate clients’ training needs and recommending suitable courses.

• Secure appointments for the sales team to present training programmes to prospective corporate clients.

• Maintain accurate records of calls, conversations, and appointment outcomes in the CRM system.

Requirements

• Strong telemarketing experience required.

• Candidates with exposure to inside sales, telemarketing, or cold-calling will have an added advantage.

• Proficient in drafting and responding to professional emails.

• Strong communication, negotiation, and persuasion skills.

• Proficient in Microsoft Office (Excel) and CRM systems.

About Us:

From business process re-engineering to global businessexpansion for Japanese corporations, ABeam Consulting has served our clientsthrough more than 40 years of growth. With our vision of being the No. 1 globalconsulting firm from Asia, ABeam Consulting helps our clients take on thechallenge of business transformation. With 4,400 consultants in Japan, and3,100 in overseas offices concentrated in Asia, our 7,500 consultants andglobal alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 2 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean (Business-level proficiency as mandatory) to liaise with Korean stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis oncollaboration, and helping our employees grow and develop their skills,offering a supportive and empowering work environment. With a presence inmultiple countries and a diverse range of clients, ABeam Consulting offers anexciting and dynamic workplace for individuals looking to build a career inconsulting. ABeam Consulting has also recently joined SAP’s regional strategicpartner initiative as their first regional partner in the region and has also beenrecognized by UiPath as a Diamond Partner in providing RPA solutions. With suchaccolades, we aim to continue driving enterprise and digital transformationinitiatives in order to transform the way people work and communicate in thedigital age. In addition, our industry team is working tirelessly in order tobring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Provide technical assistance and support to end-users who are experiencing software or application related issues. 

• Ensure the smooth functioning of computer systems and addressing users' concerns promptly and effectively. 

• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction. 

• Escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements

• Diploma in Computer Engineering or related discipline with 1 - 2 years of experience in a technical support or helpdesk role

• Experience in handling ticket management and escalations in a service desk environment

• Strong troubleshooting and problem-solving skills for application-related issues

• Hands-on experience with ServiceNow or similar ticketing systems

Good to have: 
a) Familiarity with ITIL processes (e.g., incident, problem, and service request management)

b) Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations

c) Experience in customer-facing or end-user support roles, with strong communication and user engagement skills

Licence no: 12C6060

Basic: $3000 - $3500
Mon - Fri: 9.00am - 6.00pm
Location: Sengkang
Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips

Responsibilities

• Provided daily IT support and resolved hardware, software, and network issues for end users.
• Installed, configured, and maintained desktops, laptops, printers, and IT equipment.
• Managed servers, performed system updates, and monitored system health.
• Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity.
• Administered Microsoft 365, including user accounts, email setup, and access management.
• Coordinated with vendors for IT procurement, technical support, and issue resolution.
• Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance.
• Maintained IT documentation, standard operating procedures, and asset inventories.
• Managed Active Directory (AD), including user account administration and file/folder permissions.
• Provided technical troubleshooting and user support to ensure system availability and performance.
• Liaise with vendors for IT-related support and services.

Requirements

• Min 1 year of experience in end user support.
• Able to work in a fast-paced environment.
• Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740