Total 885 support advisor job vacancies in Singapore

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

The Warehouse Admin Support Assistant will be assisting where needed to ensure the smooth functioning and running of all warehouse and logistics concerning activities. which contributes to the optimum growth of the Company.

Work Location: 18 Jalan Besut
Working Day: Monday to Friday 9am - 6pm, Saturday 9am - 1pm

Main duties and responsibilities:

Daily Operations Support

• Ensure readiness and accuracy of documentation for inbound and outbound shipments in timely manner.
• Generate warehouse picks and monitor shipment processing in WMS.
• Post warehouse shipments in WMS upon completion of the picking done by warehouse via handheld device.
• Post warehouse receipts in the WMS system upon confirmation from the warehouse supervisor that the accuracy and condition of the stocks are acceptable.
• Coordinate with purchasers to resolve discrepancies between physical stock and documentation.
• Coordinate with business units and warehouse colleagues to support operational requests (the scope includes but not limited to assisting in providing physical count quantities, coordinating the delivery status, lead time and eta, etc).
• Retrieve and archive signed delivery documents from the logistics team
• Scan and distribute documents and photos to relevant stakeholders (Purchaser / Market Support / Compliance) upon job completion according to SOP. (e.g. Container stuffing and unstuffing photos/endorsed documents, etc).
• Generate pallet markings in accordance with Singapore Customs physical tagging guidelines and coordinate with warehouse supervisor and purchaser to facilitate space preparation and collection for inbound shipments.
• Coordinate with warehouse colleagues for the internal transfer orders to ensure smooth and efficient completion.

Record Maintenance

• Maintain proper physical and electronic filing of shipment, including daily inbound/outbound record updates in shared folders. It is to track the order details, vehicle and driver assignments which are crucial for future report generation and investigation for various purposes.
• Detect and report documentation discrepancies to the line supervisor, record incidents for further investigation.
• Ensure proper maintenance of office equipment and regularly update the warehouse asset maintenance record.
• Maintain the daily attendance record.
• Ensure the reverse logistics is done in system in accordance with the physical return. For the VDP/KIV/Damaged stocks, monitor and follow up to maintain the stock accuracy.
• Update the lot book upon receiving inbound shipments.
• Maintain required photo documentation (embassy orders, return stock receipt, inbound discrepancy etc) based on business or compliance requirements.

Ad hoc duties

• Assist in cycle count/annual stock take if being assigned.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Qualifications:

• Proficient in MS Outlook, Excel and Word

• Strong attention to detail with good communication and interpersonal skills

• Positive team player, willing to learn and adapt in a fast-paced environment

• Familiarity with warehouse operations is an advantage

• Knowledge of permits or shipping documentation is a plus

• Experience in administrative and coordination support, ensuring accurate documentation and compliance

• Proper record keeping and upkeep of records

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

- Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS)

- Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue related matters and provide solutions

avodaq provides ITnetworking solutions worldwide for customers of small to large scale networks. avodaq engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

You will have the opportunity to learn about IT and Cisco technologies which will be a great development to your career. This is an opportunity for someone who possesses fundamental technical skills and customer-oriented culture for clients, and the wish to hone skills whilst providing customer value. You excel when it comes to configuring, isolating, troubleshooting, and communicating to the clients.

Contract Duration: 27 July 2026 – 7 November 2026

Key Responsibilities:

• Provide Level 1 (L1) technical support for end users via ticketing system, email, or walk-in requests
• Troubleshoot and resolve issues related to Microsoft products (e.g., Windows OS, Microsoft 365, Outlook, Teams, Office applications)
• Perform laptop imaging/cloning and provisioning for new and replacement devices
• Manage and update incidents and service requests through the ticketing system
• Support end-user devices including: Laptops and desktops, Monitors and peripherals, Printers and printing issues, Mobile devices (basic configuration and troubleshooting), Meeting room IT setup (AV, conferencing tools, connectivity issues)
• Diagnose hardware and software issues and escalate to L2 support when necessary
• Assist in setup, onboarding, and offboarding of employees (device allocation, account setup)
• Maintain IT asset records and ensure proper documentation of issues and resolutions
• Provide basic user training and guidance for common IT tools and systems

Scope of Support:

• Support coverage: 9am – 6pm, Monday to Friday (8x5 support model)

Common Issues Handled:

• Microsoft Office / Outlook / Teams issues
• Login, password, and access-related problems
• Laptop performance and configuration issues
• Printer connectivity and errors
• Meeting room setup and conferencing issues
• Basic network connectivity troubleshooting

Requirements:

• Diploma or Degree in IT, Computer Science, or related field
• 1–3 years of experience in IT support or service desk environment
• Strong knowledge of Microsoft Windows and Microsoft 365 ecosystem
• Familiarity with ticketing systems and IT service management processes
• Basic understanding of hardware troubleshooting and device setup
• Good communication and customer service skills

Preferred Skills:

• Experience in laptop imaging/cloning tools
• Exposure to Active Directory and user account management
• Knowledge of mobile device support (iOS/Android)

Key Competencies:

• Problem-solving mindset
• Strong interpersonal skills
• Ability to prioritize and manage multiple tasks
• Team player with a customer-first attitude

HR Systems Operations & Support Engineer

Job Overview

We are seeking a proactive and detail-oriented Senior Engineer to support operations and maintenance activities for an enterprise Human Resource (HR) system supporting large-scale HR administration and management processes. The role involves ensuring system availability, compliance, incident management, change implementation, and coordination with multiple stakeholders and vendors.

The ideal candidate should have strong experience in IT operations support, system compliance, incident management, and enterprise application environments.

Key Responsibilities

Operations & Maintenance (O&S)

• Ensure smooth operations of existing HR systems and successful implementation of software and hardware upgrades.
• Coordinate and work closely with internal teams, contractors, service providers, and third parties to deliver project activities.
• Monitor systems to ensure adherence to applicable IT standards, policies, and directives.
• Perform IT compliance activities including:

- Log reviews
- Account and access rights reviews

- Compliance reporting

• Support and coordinate system audit activities.
• Maintain development, configuration, and technical documentation according to quality standards.
• Manage Vulnerability Assessment (VA) activities and coordinate remediation efforts.
• Provide regular project status reporting.
• Manage remediation, retirement, and disposal of obsolete system components.
• Support experimentation, research, testing, and evaluation initiatives.

Incident Management

• Manage and resolve system support issues and defects.
• Respond to incidents and problem reports within stipulated Service Level Agreements (SLAs).
• Lead investigations and coordinate with stakeholders for issue resolution, including cross-system incidents.
• Provide timely incident updates to management and stakeholders.
• Prepare consolidated incident summaries and reports.
• Perform defect trend analysis to identify and address recurring issues.
• Coordinate resources to ensure timely closure of incidents and service requests.

Change Request Management

• Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and operational efficiency.
• Conduct requirements gathering sessions with end users.
• Manage implementation of system changes and enhancements.
• Plan and coordinate deployment activities, including setup, testing, data collection, issue escalation, and resolution.
• Work with system integrators to ensure successful integration of solution components.
• Oversee acceptance testing and verify solutions meet business and technical requirements.
• Support stakeholder communications and change management activities.
• Prepare and obtain approvals for change implementation activities.

Contract & Vendor Coordination

• Track and manage contract milestones within project scope.
• Coordinate handover and takeover activities with outgoing and incoming vendors/contractors.
• Support planning and coordination of operations and support-related purchases.

Mandatory Requirements

• Minimum 3 years of working experience in Information Technology.
• Experience in enterprise application support and operations.
• Strong understanding of incident management and change management processes.
• Experience coordinating with multiple stakeholders, vendors, and support teams.
• Good analytical, troubleshooting, and communication skills.

Preferred / Advantageous Skills

• Experience in IT audit and compliance activities.
• Familiarity with IM8 or equivalent ICT/security policies.
• Knowledge or experience in SAP HCM ERP systems.
• Experience in vulnerability management and remediation activities.
• Experience supporting large-scale enterprise HR systems.

Preferred Attributes

• Strong organizational and documentation skills.
• Ability to work independently and manage multiple priorities.
• Strong stakeholder management and coordination capabilities.
• Proactive mindset with focus on continuous improvement and operational excellence.

Other Information

• Employment type: Permanent
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6,000 - $9,000 max up to $10,000
• Working Arrangement: Full Onsite

EA 20S0237

By submitting your application, you acknowledge and agree that your personal data will be collected, used, and retained in accordance with our Privacy Policy This information will be used solely for recruitment and employment purposes.

Looking for a low-stress, high-flexibility gig to balance with life? Arcmetric is a boutique management consultancy, and we need an organized Business Support Assistant to keep our backend running smoothly. No gatekeeping—we’ll train you on everything.

What You’ll Do

• Portal Management: Submit corporate and insurance claims via our online portals.
• Tech & Tools: Handle, merge, and organize digital documents using PDF tools.
• Data Entry: Keep our CRM updated and clean.
• Scheduling: Help coordinate calendars and internal meetings for the team.

The Vibe Check

• You know your way around PDF tools (splitting, merging, converting).
• You're comfortable navigating online portals to submit paperwork/claims.
• You're vibing with Microsoft Office (Excel, Word).
• Can commit to at least 12–16 hours a week (we are super flexible with your timetable).

The Perks

• Zero Micro-management: Work independently in a supportive environment.
• Resume Builder: Get real corporate/finance ops experience on your CV.
• Flexible Shifts: Plan your work around your life/studies.
• Compensation: $12 / hour

Location: Lorong Chuan
Salary: Up to $3K (Depending on experience)

Office Hours (Mon–Fri)

Job Scope:

• Process orders and transactions accurately
• Liaise with accounts, warehouse, logistics and sales teams to resolve issues
• Retrieve purchase orders and submit invoices via customer portals
• Coordinate returns with warehouse and sales teams
• Issue credit and debit notes when required
• Handle general administrative duties

Job Requirements:

• Min. A level/ Nitec/ Diploma in any field
• Min. 1-2 years relevant admin/ logistics/ business support experience preferred

Responsibilities

1.    Provide 24x7 production support onsite / offsite

2.    Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

3.    Manage and respond to users on timely manner.

4.    Log incident ticket for production issues and user queries

5.    Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

6.    Prioritize defects and plan for production release based on defect criticality or align with quarterly release

7.    Follow up on defect and incident closure and meet incident closure KPI

8.    Share production defect support learning with QA team and development team to improve application quality and minimize future defects

9.    Make sure system availability as per respective agreed SLA

10. Support EOD batch run

11. Perform annual Disaster Recovery (DR) exercise for supported applications

12. Provide support to System Engineers on server level patches / upgrade as and when applicable

13. Ensure proper knowledge transfer (KT) from project / development team before enhancement release

14. Ensure application documentation is properly updated for each production release

Requirements

• Bachelor’s degree of Computer Science/IT or Engineering
• 10 years working experience in IT industry as Development or Production Support role of which minimum 5 years relevant experience in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Essential Technical Skills

• Strong proficiency of OS/400 system, RPG, COBOL language
• Plus point – good experience in Silverlake banking system
• Added advantage - Open System knowledge - Unix, Linux, Solaris, Shell Script, Oracle DB

1. Handling of customers complaints and issues

2. Provide quotations for all service repair works

3. Monitor the progress of repair/service and keep customers updated on the repair service issues

4. Liaise with Service operation/technicians for all repair/customer service issues

5. Liaise with suppliers for parts purchases and assist in inventory of spare parts

6. Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources

7. Coordinate with customers for technical issues to meet customer technical requirements

Manage and maintain the company's IT infrastructure, including servers, computers, networks, printers, and communication systems.

Provide technical support and troubleshooting assistance to employees regarding hardware, software, and network-related issues.

Monitor system performance and implement improvements to optimize efficiency and reliability.

Install, configure, and maintain operating systems, business applications, and security software.

Manage user accounts, access controls, email systems, and data security policies.

Develop and implement IT policies, procedures, and best practices.

Ensure data backup, disaster recovery, and business continuity plans are in place and regularly tested.

Monitor cybersecurity threats and implement preventive measures to protect company systems and data.

Coordinate with external IT vendors and service providers for system maintenance and technical support.

Evaluate and recommend new technologies, software solutions, and IT equipment to support business growth.

Maintain IT asset inventory and oversee procurement of hardware and software.

Prepare IT-related reports, budgets, and system documentation for management review.

Train employees on IT systems, cybersecurity awareness, and technology best practices.

Ensure compliance with company policies and applicable data protection regulations.

• Provide basic technical support for desktops, laptops, and office IT equipment.
• Assist users with troubleshooting hardware and software issues.
• Install and set up computers, printers, and common applications.
• Respond to support requests via email, phone, or ticketing system.
• Ensure smooth day-to-day IT operations for employees.
• Support network connectivity issues such as Wi-Fi and VPN access.
• Maintain records of issues and solutions for future reference.
• Coordinate with IT teams or vendors for complex problem resolution.
• Perform routine system checks and updates.
• Deliver friendly and professional support to end users.

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

JOB ID:1631523

Responsibilities

• Support finance operations including Accounts Payable (AP), Accounts Receivable (AR), payment processing, petty cash management, and audit preparation.
• Assist with HR administration, employee onboarding, work pass updates, recruitment coordination, and training arrangements.
• Ensure compliance with company policies, government regulations, and workplace health & safety requirements.
• Coordinate insurance renewals, IT support matters, equipment setup, and system access for new hires.
• Manage office administration, vendor relationships, procurement of office supplies, and company events.
• Handle travel arrangements, trade financing requests, and other ad-hoc administrative duties.

Requirements

• Diploma in Business Administration, Accounting, Human Resources, or a related field.
• Minimum 2 years of experience in Sales Support, Administration, Office Management, or Coordination roles.
• Familiarity with basic finance processes such as AP, AR, invoicing, and payment administration.
• Proficient in Microsoft Office applications and Windows operating systems.
• Strong organizational, communication, and multitasking skills.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities. Your application will be processed in line with our company’s Privacy Policy.
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771