Total 1,663 process development engineer job vacancies in Singapore

Our client is in the Healthcare Industry. Due to business needs, they are now recruiting for a Senior / Assistant Manager, Talent Development to support talent development initiatives and HR-related projects.

Location: Redhill

Contract Duration: 89 Days (3 Months)
Start Date: 19 June 2026

Working Hours:
Monday – Friday: 8:30 AM – 6:00 PM

Salary:
$3,500 – $5,000 per month

Job Responsibilities:

• Oversee the planning and execution of fellowship and scholarship schemes for Healthcare Professionals across the healthcare network
• Plan and support fund acquisition activities for scholarship programmes
• Manage and coordinate scholarship selection and claims processes
• Organise the annual scholarship awards ceremony for recipients
• Liaise with stakeholders to ensure smooth administration and execution of scholarship initiatives

Requirements:

• Recognized Degree in any discipline
• At least 4 years of relevant experience for Senior / Assistant Manager level
• Candidates with less than 4 years of relevant experience may be considered for a Senior Executive / Assistant Manager position
• Strong communication and stakeholder management skills
• Able to work independently and manage multiple priorities

Excellent opportunity for HR and talent development professionals seeking exposure within the healthcare sector.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: tc1@recruitpedia.sg

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact win@hkmsvs.com for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is in the Healthcare Industry. Due to business needs, they are now recruiting for a Senior / Assistant Manager, Talent Development to support talent development initiatives and HR-related projects.

Location: Redhill

Contract Duration: 89 Days (3 Months)
Start Date: 19 June 2026

Working Hours:
Monday – Friday: 8:30 AM – 6:00 PM

Salary:
$3,500 – $5,000 per month

Job Responsibilities:

• Oversee the planning and execution of fellowship and scholarship schemes for Healthcare Professionals across the healthcare network
• Plan and support fund acquisition activities for scholarship programmes
• Manage and coordinate scholarship selection and claims processes
• Organise the annual scholarship awards ceremony for recipients
• Liaise with stakeholders to ensure smooth administration and execution of scholarship initiatives

Requirements:

• Recognized Degree in any discipline
• At least 4 years of relevant experience for Senior / Assistant Manager level
• Candidates with less than 4 years of relevant experience may be considered for a Senior Executive / Assistant Manager position
• Strong communication and stakeholder management skills
• Able to work independently and manage multiple priorities

Excellent opportunity for HR and talent development professionals seeking exposure within the healthcare sector.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: tc1@recruitpedia.sg

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

Work with a team that believes in growth, mentorship, and celebrating wins together.

We are looking for enthusiastic individuals to join our sales and marketing team and grow alongside a group of motivated professionals.

This entry-level position offers an opportunity to gain practical experience while developing valuable skills in communication, customer engagement, and campaign execution.

You will work closely with a supportive team and mentors who will guide you through the fundamentals of marketing, sales strategy, and client representation.

What You’ll Be Doing

• Plan and Execute Marketing Campaigns; Optimising and Driving real results
• Lead Marketing Teams with Example; Deliver Excellence as a whole
• The Voice of our Clients; Create meaningful customer engagement experiences
• Develop Communication, Confidence, Leadership Skills and Talent Management

What’s in It for You

• Well Established Company
• Basic $3500 - $4500 + $1100 Transport Allowance + $900 Transport reimbursement + $200 HP reimbursement + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas
• Working days : Monday to Friday
• Working hours : 8am to 5pm
• Possess own vehicle

Job Responsibilities:

• Identify potential clients for the waste management market segments assigned to him or her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation
• To prepare periodically, Sales reports for presentation to the Sales Manager Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and email address, etc
• Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy
• Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Requirements:

• Diploma/Degree in Marketing or equivalent
• Must possess own vehicle
• Chemical knowledge preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Work with a team that believes in growth, mentorship, and celebrating wins together.

We are looking for enthusiastic individuals to join our sales and marketing team and grow alongside a group of motivated professionals.

This entry-level position offers an opportunity to gain practical experience while developing valuable skills in communication, customer engagement, and campaign execution.

You will work closely with a supportive team and mentors who will guide you through the fundamentals of marketing, sales strategy, and client representation.

What You’ll Be Doing

• Plan and Execute Marketing Campaigns; Optimising and Driving real results
• Lead Marketing Teams with Example; Deliver Excellence as a whole
• The Voice of our Clients; Create meaningful customer engagement experiences
• Develop Communication, Confidence, Leadership Skills and Talent Management

What’s in It for You

Work with a team that believes in growth, mentorship, and celebrating wins together.

We are looking for enthusiastic individuals to join our sales and marketing team and grow alongside a group of motivated professionals.

This entry-level position offers an opportunity to gain practical experience while developing valuable skills in communication, customer engagement, and campaign execution.

You will work closely with a supportive team and mentors who will guide you through the fundamentals of marketing, sales strategy, and client representation.

What You’ll Be Doing

• Plan and Execute Marketing Campaigns; Optimising and Driving real results
• Lead Marketing Teams with Example; Deliver Excellence as a whole
• The Voice of our Clients; Create meaningful customer engagement experiences
• Develop Communication, Confidence, Leadership Skills and Talent Management

What’s in It for You

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

Test Strategy & Development

• Develop cost-effective and high-efficiency test solutions for GaN and Silicon device families.
• Create, debug, and release test programs on discrete testers and mixed signal ATE platforms. Lead the transition of legacy platforms to new technology nodes.

Hardware Design & Requirements

• Lead the design reviews and acceptance of high-performance test interface hardware provided by external vendors.
• Design test hardware including load boards, probe heads, and sockets.
• Define test hardware requirements based on device specifications and characterization data

Execution & Sustaining

• Support New Product Introduction (NPI) through validation, release, and yield ramp activities.
• Provide sustaining support for production products and test platforms.
• Lead platform conversions and drive efficiency improvements across multiple ATE systems.

Technical Expertise

• Apply knowledge of wide bandgap semiconductors, power devices, and analog measurement techniques.
• Perform high-voltage and high-current testing safely and efficiently.
• Use lab tools such as oscilloscopes, DMMs, spectrum analyzers, and ATE debugging utilities.

Cross-functional Collaboration

• Partner with design, product, reliability, test, and operations teams to ensure smooth project execution.
• Organize technical data and present findings for engineering and management teams

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the Python development squad. This role bridges development and operations, focusing on building scalable systems, automating processes using Python, and maintaining high service uptime. SREs work closely with Python developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle — leveraging Python as the primary language for tooling, scripting, and automation. 

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Your team

Our Kuala Lumpur office is a bright, modern space located at the heart of the city. The team here is expanding, making it our second-largest hub, and we’re excited to welcome like-minded individuals to join an exciting, collaborative environment filled with professionals who have a passion for innovation and driving change.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems, with Python-based services and microservices as the primary stack. 

• Monitoring & Observability: Build and manage monitoring, alerting, and logging systems using Python-native tooling (e.g. Prometheus clients, OpenTelemetry SDK, structlog); proactively identify and resolve performance issues. 

• Automation & Tooling: Develop and maintain automation tools and internal libraries in Python to streamline operations, reduce manual intervention, and support CI/CD pipelines. 

• Collaboration: Partner with Python development squads to ensure new features are designed with reliability in mind; conduct code reviews for reliability-critical paths; participate in Agile ceremonies. 

• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems; maintain runbooks in version-controlled Python projects. 

• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through Python best practices, including profiling, benchmarking, and dependency management. 

Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 

• Minimum 2 years in SRE, DevOps, or similar roles. 

• Strong Python proficiency — including async frameworks (asyncio, FastAPI), ORM frameworks (Django), testing (pytest), packaging (Poetry/pip), and scripting. 

• Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). 

• Familiarity with Infrastructure-as-Code tools such as Terraform or CloudFormation. 

• Strong problem-solving skills and ability to work effectively under pressure. 

• Excellent communication and collaboration skills for cross-functional teamwork. 

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

JOB SUMMARY:  

The Quality Engineer is responsible for ensuring that all mechanical components, welding and fabrication activities, painting/coating and site installation processes meet project specifications, industry standards, and regulatory requirements. The role also requires close coordination with project teams, sub-vendors, third parties, and clients to identify, address, and close out quality issues, ensuring compliance and full traceability throughout the project lifecycle.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Major responsibilities for ensuring that mechanical components, systems, and fabrication activities meet project specifications, applicable codes, and quality standards. This includes the preparation and control of QA/QC documentation, implementation and oversight of inspection and testing activities, execution of inspections and audits, and review of contractor and supplier submissions.

General QA/QC:   

• Prepare and maintain inspection test plans (ITPs), work procedures, checklists, and quality records.
• Coordinate with third-party inspectors and clients for quality & safety audits.
• Issue NCRs and follow up on corrective/preventive actions.
• Investigate and resolve quality issues, including root cause analysis and corrective/preventive actions (CAPA).
• Monitor and report on key quality metrics and trends.
• Develop and implement quality control procedures for mechanical components and assemblies
• Conduct inspections and tests on incoming materials, in-process production, and finished products.
• Review engineering drawings and specifications to ensure compliance with quality standards.
• Review of Sub Vendor documentation
• Collaborate with suppliers to ensure the quality of purchased parts and materials.
• Maintain and update quality documentation, including inspection reports, test records, and calibration logs.
• Coordinate with Sub vendor, TPI & Client for organizing inspection as per the ITP.
• Support pre-commissioning and final quality documentation for handover.
• Promote a culture of quality and safety at the vendor location and site.
• Support internal and external audits (ISO, customer, regulatory).
• Ensure compliance with applicable standards such as ISO 9001, ASME, API, etc.
• Support project close-out documentation and final quality dossiers.

Mechanical:

• Review and verify mechanical drawings, specifications, and material certifications.
• Conduct inspections of mechanical equipment and installations.
• Ensure compliance with applicable codes (ASME, API, ISO, etc.) and project specification.
• Monitor fabrication and assembly processes for quality adherence.
• Monitor and inspect mechanical installation activities, including equipment installation, piping, structural supports, and alignment

Welding:

• Preparing, reviewing & qualifying welding procedures (WPS/PQR/WPQ) and ensuring compliance.
• Monitor welding activities and perform visual inspections.
• Coordinate NDT activities (UT, RT, MT, PT) and review reports.
• Ensure weld traceability and maintain welding documentation.

Painting/Coating:

• Review painting/coating specifications and procedures.
• Conduct surface preparation and coating inspections (DFT, adhesion, holiday testing, etc).
• Monitor environmental conditions during application.
• Ensure compliance with standards (SSPC, NACE, ISO 12944)& Project specification.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in mechanical engineering or related discipline.
• Fluent in English and Mandarin
• 8+ years of experience in QA/QC roles in mechanical, welding, and painting.
• Experience in large-scale industrial or oil & gas projects.
• Ability to read and interpret engineering drawings, P&IDs, fabrication drawings, and technical specifications.
• Knowledge of painting/coating standards and inspection techniques.
• Familiar with ISO 9001 QMS and project quality documentation.
• Strong communication and reporting skills.

LICENSING/CERTIFICATIONS:

• Certification in welding inspection (e.g., CSWIP 3.1/3.2, AWS-CWI).
• ASNT / PCN Certification
• Safety certifications (e.g., OSHA, NEBOSH) are a plus.

COMPETENCIES

SKILLS IN:

• Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Monitoring— Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

ABILITIES IN:

• Near Vision — The ability to see details at close range (within a few feet of the observer).
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

TRAVEL REQUIREMENTS:

• Willingness to travel internationally and workat fabrication shops or project sites when required.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

What will you do? 

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
• Log, track and priorities all support request using the ticking system, ensuring accurate documentation and timely resolution.

Essential Qualifications

• To have a minimum of 1-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non-technical call centre environment.
• To have the relevant technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Good understanding on Hardware and peripherals.
• Experience in supporting WIFI/LAN Connectivity
• Understanding of fundamental networking concepts (TCP/IP, DNS, DHCP, VPN)
• Customer service orientation and patience when dealing with non-technical users
• Basic Understanding of ITIL framework

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Application Engineer to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Application Engineer:

• Evaluate technical requirements of sales opportunities and recommend suitable product solutions
• Advise customers on product selection for standard and specialized applications
• Review customer specifications to assess feasibility and solution fit
• Prepare and support technical proposals for standard, modified, or custom solutions
• Provide product training and technical presentations to customers
• Offer on-site support including product selection, installation guidance, and troubleshooting
• Handle and resolve technical complaints effectively
• Support marketing activities such as trade shows, promotions, and technical content development
• Gather customer feedback to support product improvements and new product development
• Assist in product launches and product line optimization initiatives
• Build and maintain strong relationships with internal and external stakeholders
• Coordinate projects and ensure clear communication across teams
• Apply structured problem-solving and process management tools

Requirement

• Degree in engineering field
• 5-10 years of application engineer experience in industrial manufacturing sector
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771