Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Restaurant Operations

• Assist in the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure compliance with food hygiene, safety, and sanitation standards.
• Monitor food quality, service standards, and customer satisfaction.
• Support opening and closing procedures of the outlet.

Customer Service

• Deliver excellent customer service and handle customer inquiries and feedback professionally.
• Resolve customer complaints promptly and effectively.
• Build positive relationships with customers to enhance dining experiences.

Team Management

• Assist in supervising service and kitchen staff.
• Support staff scheduling, attendance tracking, and manpower planning.
• Participate in staff onboarding, training, and performance coaching.
• Promote teamwork and maintain a positive working environment.

Inventory & Cost Control

• Monitor inventory levels and assist in stock ordering.
• Conduct stock counts and inventory reconciliation.
• Minimize wastage and support food cost control initiatives.

Business Performance

• Support outlet managers in achieving sales and operational targets.
• Analyze sales performance and prepare operational reports.
• Identify opportunities to improve productivity and profitability.

Management Development

• Participate in structured training programs and cross-functional rotations.
• Learn leadership, operational management, and business planning skills.
• Undertake special projects assigned by management.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

ob Description

• Assist in managing daily restaurant/cafe operations, including staff scheduling, inventory control, and workflow supervision.
• Hand on doing front-of-house and back-of-house operations to ensure compliance with food safety and hygiene standards.
• Help develop and implement sales strategies to increase revenue and customer retention.
• Support promotional campaigns, special events, and upselling initiatives.
• Train, guide, and motivate staff to improve team performance and service quality.
• Handle customer complaints and special requests professionally to maintain high customer satisfaction.
• Maintain high service standards and ensure a positive customer experience.
• Conduct regular staff briefings to align team performance with service goals.
• Prepare operational reports and analyze data to support managerial decision-making.
• Maintain proper documentation of procedures, inventory, and staff records.

Requirements

• Experience in the F&B industry; management or leadership experience is a plus.
• Proficient in restaurant/cafe management systems and office software.
• Strong leadership, problem-solving, and communication skills.
• Customer-focused with strong attention to service quality.
• Ability to handle high-pressure situations and multitask effectively.
• Flexible to work shifts, including weekends, and public holidays.
• Diploma/Degree holder (min)

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Job Description:

• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Assist F&B managements in overall runnning of the restaurant

Job Requirement:

• Minimum Diploma
• Passionate in F&B Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Requirements:

• Excellent ethics and positive learning attitude
• Leadership potential and ready to take on challenges (view challenges as opportunities instead!)
• Team player and enjoys interactions with people

Responsibilities:

• Implementing ethical sales technique with integrity & enthusiasm
• Lead and drives a team towards a common goal
• Relationship builder with established clients, customers and consumers

Benefits:

• 1-to-1 mentorship
• Fast career advancement
• Highly motivated, fun environment
• Lots of travel opportunities

Sounds like something you are seeking for?

Send in your resume to us by clicking APPLY NOW. We will bring you on to a GREATER ADVENTURE!

We regret to inform you that only shortlisted candidate will be notified.