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Crowne Plaza Kuala Lumpur City Centre

Assistant Human Resources Manager / Human Resources Coordinator

Full-time

Kuala Lumpur, Federal Territory of...

Human Resources

2 weeks ago

TThe Assistant Human Resources Manager supports the Human Resources Manager in overseeing the daily HR operations and ensuring the effective implementation of HR policies, procedures, and initiatives. The role is responsible for coordinating recruitment, employee relations, training, payroll support, administration, and compliance while maintaining accurate HR records and providing administrative support to the department.

Key Responsibilities

Recruitment & Onboarding

Coordinate and manage the end-to-end recruitment process, including job postings, candidate screening, interview scheduling, and reference checks.
Prepare employment contracts, offer letters, and onboarding documents.
Conduct orientation and onboarding programs for new employees.
Maintain recruitment records and employee files.

Employee Relations

Assist in handling employee inquiries, grievances, and disciplinary matters in accordance with company policies.
Support employee engagement activities and welfare programs.
Ensure effective communication between management and employees.

HR Administration

Maintain and update employee records, databases, and HR documentation.
Monitor employee confirmations, contract renewals, transfers, promotions, and resignations.
Prepare HR reports, manpower statistics, and monthly HR metrics.
Ensure proper filing and confidentiality of employee information.

Payroll & Benefits Administration

Support payroll processing by ensuring timely submission of attendance, leave, and other payroll-related information.
Administer employee benefits, insurance, and statutory requirements.
Liaise with relevant government agencies regarding employment-related matters.

Training & Development

Coordinate training programs, workshops, and employee development initiatives.
Maintain training records and monitor training completion.
Assist in identifying training needs and development opportunities.

Compliance & Policy Implementation

Ensure compliance with labor laws, company policies, and regulatory requirements.
Assist in developing, reviewing, and implementing HR policies and procedures.
Support internal and external audits related to HR matters.

General HR Operations

Support the HR Manager in achieving departmental goals and objectives.
Coordinate HR projects and initiatives as assigned.
Provide guidance and support to employees and department heads on HR-related matters.
Perform any other duties assigned by management.

Requirements

Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field.
Minimum 3–5 years of experience in Human Resources, preferably in the hospitality industry.
Knowledge of employment laws, payroll administration, and HR best practices.
Strong communication, interpersonal, and organizational skills.
Proficient in Microsoft Office applications and HR systems.
Ability to handle confidential information with professionalism and discretion.
This combined JD covers both the strategic support expected from an Assistant HR Manager and the operational/administrative responsibilities typically handled by an HR Coordinator.

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