Total 27,415 Full-time assistant hr manager job vacancies in Singapore

Job Requirements:

Education

• Bachelor's degree in Business Administration, Engineering, IT, Marketing, or a related field.
• A master's degree is an advantage.

Experience

• 5–8 years of experience in after-sales service, customer service, or service operations.
• At least 3-5 years in a managerial or supervisory role.

Skills

• Strong leadership and team management skills.
• Excellent customer service and relationship management.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Negotiation and conflict resolution skills.
• Good analytical and reporting capabilities.
• Budget planning and cost management.
• Proficiency in Microsoft Office and ERP/CRM systems (e.g., SAP, Oracle, Salesforce).
• Ability to work under pressure and manage multiple priorities.

Key Competencies

• Customer-focused mindset
• Leadership
• Strategic thinking
• Results-oriented
• Time management
• Process improvement
• Attention to detail
• Adaptability
• Collaboration
• Accountability

Key Performance Indicators (KPIs)

• Customer Satisfaction Score (CSAT)
• Customer retention rate
• Service response time
• First-time fix rate
• Warranty claim turnaround time
• Service revenue growth
• Complaint resolution time
• Team productivity
• Service cost efficiency

Key Responsibilities:

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

About Us

Commerze Capital Sdn Bhd is an emerging financial solutions provider focused on empowering SMEs through invoice factoring, pre-financing, and supply chain financing—particularly for those involved in government, GLC, and PLC contracts. By collaborating with leading financial institutions and ecosystem partners, we provide businesses with the working capital and financial flexibility they need to grow with confidence.

As part of our ongoing expansion, we are looking for a Relationship Manager to join our passionate team and help strengthen our engagement with SMEs, business associations, and corporate partners across Malaysia.

Key Responsibilities

• Develop and nurture strong relationships with SMEs, corporate clients, and key stakeholders.
• Identify and pursue financing opportunities within government, GLC, and PLC contract networks.
• Oversee the end-to-end client onboarding process—from application to disbursement.
• Provide tailored financial advisory on Commerze Capital’s range of financing solutions.
• Collaborate with internal teams to ensure efficient processing, accurate reporting, and client satisfaction.
• Represent Commerze Capital at industry events, networking sessions, and business forums.
• Contribute to achieving company sales goals and business growth targets.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related discipline.
• 2–5 years of experience in relationship management, SME banking, or B2B sales.
• Strong knowledge of SME financing, supply chain, or trade-related financial products.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-oriented, and capable of working both independently and in a team.
• Proficient in both Bahasa Malaysia and English (spoken and written).

What We Offer

• Competitive salary package with attractive performance-based incentives.
• Career growth opportunities with one of Malaysia’s up-and-coming SME financing providers.
• Exposure to collaborations with government bodies, GLCs, PLCs, and industry associations.
• A dynamic, supportive, and collaborative work environment where your ideas make an impact.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Dental insurance
• Paid training and development

Job Description

We are seeking a responsible and detail-oriented Purchasing Assistant to support daily procurement activities and ensure smooth purchasing operations. The successful candidate will assist in supplier sourcing, purchase order processing, inventory monitoring, and maintaining cost-effective purchasing practices to support overall business operations.

Key Responsibilities

• Assist in daily purchasing and procurement activities
• Coordinate with suppliers and vendors regarding quotations, orders, pricing, and deliveries
• Process purchase orders and ensure timely follow-up with suppliers
• Maintain accurate purchasing records and documentation
• Monitor stock and inventory requirements
• Compare pricing and negotiate for cost-effective purchases
• Support administrative and operational purchasing functions
• Ensure smooth communication between internal departments and suppliers

Requirements

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, Procurement, or related field
• Minimum 2–3 years of working experience in purchasing or procurement
• Good communication and negotiation skills
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia to deal with china suppliers and partner.
• Able to multitask and work independently with minimum supervision
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Strong organizational skills and attention to detail
• Experience in supplier sourcing and vendor coordination is an added advantage

Physical Requirements

• Ability to perform sedentary office work, including extended periods of sitting
• Frequent use of computer, paperwork handling, and administrative coordination
• Occasional movement within the office or warehouse may be required to coordinate purchasing activities or verify goods
• Able to manage multiple tasks in a fast-paced working environment

Additional Skills

• Strong problem-solving and analytical mindset
• Good time management and organizational skills
• Ability to handle multiple tasks and meet deadlines efficiently
• Good communication and coordination abilities
• High level of accuracy and attention to detail in documentation and purchasing processes

Preferred Skills

• Procurement coordination
• Vendor management
• Inventory monitoring
• Cost control
• Administrative support

How to Apply

Please email your resume to job-applications@cytron.io ; only shortlisted candidates will be notified.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

Key Responsibilities

Purchase Orders (PO):

• Assist in issuing all purchase orders to subcontractors and suppliers for required materials and services.
• Ensure goods are purchased in accordance with approved Purchase Requisitions (PR).
• Update and maintain the PO master list on a daily basis.

Supplier Management:

• Negotiate pricing and terms with suppliers to secure the best possible deals.
• Assist in sourcing quotations, comparing prices, and ensuring cost‑effectiveness.
• Establish and maintain an up‑to‑date supplier contact list.

Order & Delivery Monitoring:

• Track order status and delivery timelines to ensure timely receipt of materials and services.
• Follow up with suppliers on pending deliveries and resolve discrepancies.

Documentation & Records:

• Assist in maintaining accurate records of purchased items, delivery details, and invoices.
• Ensure proper filing of procurement documents in both softcopy and hardcopy formats.

Administrative Support:

• Assist in general office maintenance and administrative matters.
• Handle phone calls and receive mail when reception is unavailable.
• Receive documents and sign for deliveries.

Team Collaboration:

• Work closely with the purchasing team to ensure smooth workflow and gain knowledge of procurement processes.
• Provide ad‑hoc support to team members as required.
• Undertake any other related tasks assigned by the superior from time to time.

Qualifications & Skills

• Diploma/Degree in Business Administration, Supply Chain, or related field.
• Strong negotiation and communication skills.
• Detail‑oriented with good organizational abilities.
• Proficiency in Microsoft Office (Excel, Word) and procurement systems.
• Ability to work independently and as part of a team.

Ability to read, write, and speak Mandarin in addition to English and Malay, to facilitate communication with suppliers and ensure inclusivity.

Perks & Benefits

• Annual performance bonus
• Nearby public transport
• Medical insurance
• Paid training & development

Responsibilities:

• Collect and analyze training needs based on the company’s strategic direction, business objectives, and employees’ performance reviews.
• Establish a training master plan in accordance with training needs and business objectives.
• Carry out, maintain and improve training and development operations to enhance its effectiveness.
• Administer and coordinate various in-house and external training programs & logistic matters with effectively.
• Monitor and report on HRDF matters.
• Involve in staff orientation program and conduct briefing.
• Regularly report on the training outcomes and evaluation summary as well as provide feedback and report to superior
• Manage Foreign workers matter (such as renew permit / medical / hostel
• To participate in full spectrum of HR scope for all Employment and Industrial Relations activities including handling matters relating to disciplinary action, staff grievances, counselling and staff misconduct including local & foreign worker.
• Performing any ad-hoc tasks assigned by superiors and/or the Management whenever required

Requirements:-

• Bachelor Degree in Human Resource Management or Business Management or equivalent.
• Preferably Junior Executive with at least 1 years related working experience in manufacturing environment.
• Fresh Graduates are encouraged to apply
• Computer literate with good working knowledge of Microsoft Word, Excel and Power Point
• Able to work with minimum supervision and good interpersonal skills.
• Able to perform multi-tasking job and meet tight work deadline.
• Can speak in Mandarin, English and Malay
• Strong leadership, communication, interpersonal and people management skills
• Aptitude for problem-solving and thorough knowledge of HR procedures and policies
• Awareness of highly confidential information, good communication skills, willingness to learn and enjoy exploring in HR field.
• Immediate availability is preferred

Perks & Benefits

• Medical insurance
• Personal development opportunities

We are looking for a detail-oriented Accounts Assistant to support our finance team with day-to-day accounting tasks.

Key Responsibilities:

• Process invoices, payments
• Reconcile bank statements
• Assist with accounts payable/receivable
• Maintain accurate financial records
• Support month-end closing and reporting
• Assist in processing import documents

Requirements:

• Min at least a Diploma in Accounting or equivalent.
• Basic knowledge of accounting principles
• Proficiency in MS Excel and accounting software
• Strong attention to detail and organizational skills
• Relevant experience is an advantage
• Fresh graduates welcome
• Proficiency in both written and spoken Chinses is preferred.

Perks & Benefits

• Open culture
• Personal development opportunities

What We Offer:

• Competitive salary
• Training will be provided

To Apply: Send your CV to acc.nozomi26@gmail.com

Keperluan Kerja

• Minimum sijil, diploma dalam Sumber Manusia, Pentadbiran Perniagaan atau mana-mana bidang berkaitan
• Mahir dalam MS Office & Google Search (boleh menyusun data dengan kemas)
• Pengetahuan tentang undang-undang dan peraturan buruh
• Kebolehan menjaga kerahsiaan dan mengendalikan maklumat sensitif dengan berhati-hati
• Bersedia untuk belajar & mempelajari perkara baharu
• Disiplin diri yang baik, bersemangat dan bermotivasi tinggi
• Boleh bekerja secara bebas, berbilang tugas & mengisi kekosongan apabila diperlukan
• Bahasa yang diperlukan: Bahasa Inggeris dan Bahasa Malaysia
• Graduan baru juga digalakkan untuk memohon

Huraian kerja

• Membantu dalam penyediaan gaji dengan mengesahkan data yang berkaitan (ketidakhadiran, cuti, kerja lebih masa & sebagainya)
• Membantu menyemak permohonan cuti dan rekod kehadiran pekerja
• Membantu dalam pelbagai fungsi HR dan operasi harian
• Menyediakan sokongan pentadbiran kepada syarikat, contohnya penyelenggaraan alat tulis, pakaian seragam syarikat dan sebagainya untuk memastikan stok mencukupi.
• Mengatur, membangun dan menyelenggara sistem pemfailan yang betul
• Untuk melaksanakan sebarang tugas & tanggungjawab lain apabila perlu (Mengeluarkan Pesanan Jualan & Pesanan Penghantaran)
• Berhubung dengan Imigresen, JTK, Fomema & agensi kerajaan berkaitan yang lain mengenai pembaharuan permit pekerja asing.
• Menguruskan pekerja asing termasuk penginapan, pemeriksaan kesihatan, pembaharuan permit kerja, pengangkutan & sebagainya
• Untuk mentadbir, memproses & memperbaharui lesen, penyewaan & lain-lain
• Boleh mula bekerja dengan segera atau dengan notis singkat adalah diutamakan

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Cuti peribadi
• Peluang pembangunan peribadi

We are seeking an individual who is energetic, ambitious, and eager to grow to join our team. Successful candidate will responsible to: -

Job Responsibilities

• Manage data entry and update accounting record on daily basis.
• Working with spreadsheets, sales and purchase ledgers and journals.
• Recording and filing cash transactions. Controlling credit and chasing debt.
• To maintain proper filing system to ensure all documents are traceable in an efficient manner.
• Provide administrative support to Finance Manager
• Assist in daily operation task such as typing, filing, making phone calls, handling mail,
• Basic bookkeeping and other ad hoc task assigned by superior.

Requirements :-

• Diploma OR Degree in any disciplines or equivalent.
• General computer with excel and word knowledge.
• Positive and engaging attitude.
• Good communication skills, both verbal and written in English and Bahasa Malaysia -

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.

職責：

• 根據公司的策略方向、業務目標和員工績效考核，收集和分析培訓需求。
• 根據培訓需求和業務目標，制定培訓總體規劃。
• 進行、維護和改進培訓與發展工作，以提高其有效性。
• 有效管理和協調各種內部和外部培訓項目及後勤事宜。
• 監測並報告人力資源發展基金相關事宜。
• 參與員工入職培訓計畫並進行情況介紹。
• 定期報告培訓成果和評估總結，並提供回饋意見，向上級報告。
• 管理外籍勞工事務（例如續約許可證/體檢/住宿安排）
• 參與人力資源工作的各個方面，包括所有僱用和勞資關係活動，包括處理與紀律處分、員工申訴、諮詢和員工不當行為（包括本地和外籍員工）相關的事宜。
• 根據上級和/或管理層的要求，執行任何臨時性任務。

要求：-

• 人力資源管理或工商管理或同等專業的學士學位。
• 最好是初級主管，至少有1年製造業相關工作經驗。
• 歡迎應屆畢業生申請
• 具備電腦操作能力，熟練 Microsoft Word、Excel 和 PowerPoint。
• 能夠獨立工作，並具備良好的人際交往能力。
• 能夠勝任多項任務，並按時完成工作。
• 能說普通話、英語和馬來語
• 較強的領導力、溝通能力、人際溝通能力及人員管理能力
• 具備解決問題的能力，並精通人力資源流程和政策。
• 具備高度機密資訊意識，良好的溝通能力，樂於學習並享受探索人力資源領域的樂趣。
• 優先考慮可立即到崗者

福利待遇

• 醫療保險
• 個人發展機會

職責：

• 制定並實施與整體業務策略一致的人力資源策略和措施。
• 透過解決員工訴求、不滿或其他問題，建立良好的管理和員工關係。
• 管理招募和甄選流程。
• 透過發展、吸引、激勵和保留人力資本，滿足當前和未來的業務需求。
• 制定並監督整個組織的人力資源策略、系統、策略和流程。
• 營造積極的工作環境。
• 監督和管理績效考核體系，以推動高績效。
• 維持薪資方案和福利計劃。
• 評估培訓需求，以便實施和監督培訓計劃。
• 透過人力資源指標向管理階層報告並提供決策支援。
• 確保人力資源管理的各個環節都符合法規。

要求：

• 擁有人力資源經理或其他人力資源主管的實際工作經驗。
• 以人為本，結果導向。
• 具備人力資源指標的實務經驗。
• 熟悉人力資源系統和資料庫。
• 具備策略規劃能力和領導能力。
• 良好的傾聽、談判和表達能力。
• 具備在公司各個層級建立和有效管理人際關係的能力。
• 深入了解勞動法和人力資源最佳實務。
• 擁有人力資源或相關領域的學士學位。

福利待遇

• 附近公共交通
• 中心位置
• 個人休假

Responsibilities :-

• Manage the full spectrum of project execution in terms of cost, schedule and quality
• Responsible for project cost control, project planning and implementation
• -Identity priorities and tasks and develop the organization structure to assure executions of tasks, by providing clear direction on methods, time frame and schedule to achieve the stated goals
• Ensuring project quality and identity risk management and develop mitigation plan
• Regular updating and reporting of project performance, progress and analysis
• Monitor performance indications and client contractual requirements
• Deeply involved in improving engineering and procurement to enhance competency
• Communicate with the client's representatives continuously regarding project progress and areas of concerns
• Establish beneficial partnership with customers, sub-contractors and vendor

Requirements :-

• Degree in Engineering (Civil) or equivalent.
• At least 10 Years of management experience of project management
• Experienced in ground treatment works Prefabricated Vertical Drain (PVD), bridge works and others Infra works.
• Experience in ground slab construction process & piling works.
• Experience in Building Information Modeling (BIM) process it is an advantage
• Good knowledge and understanding of project accounting
• Dynamic, resourceful, committed and result oriented
• Familiar with Microsoft Project, Microsoft Excel, Autocad.

Perks & Benefits

• Open culture
• Personal development opportunities

Finance Manager

Job Summary

We are looking for a Finance Manager to manage and oversee the daily finance operations of the company. This role is responsible for supervising the finance team, especially Accounts Payable and Accounts Receivable, ensuring accurate accounting records, timely month-end closing, proper reconciliations, cashflow monitoring, and compliance with internal controls.

The Finance Manager will report to the Finance Controller and act as the key person managing the execution of finance operations.

Key Responsibilities

Finance Operations

• Manage the daily finance operations of the company.
• Supervise and guide the Accounts Payable and Accounts Receivable team.
• Ensure accounting transactions are recorded accurately, completely, and on time.
• Review payment requests, supplier invoices, customer invoices, receipts, credit notes, and accounting entries.
• Ensure proper supporting documents and approvals are obtained before processing transactions.
• Monitor AP, AR, bank, cash, accruals, prepayments, and general ledger activities.
• Ensure finance operations follow company policies, SOPs, approval matrix, and internal controls.

Accounts Payable and Accounts Receivable

• Review supplier statement reconciliations and AP ageing.
• Monitor payment schedules and ensure payments are properly prepared.
• Review customer aging, collection status, and overdue accounts.
• Ensure customer receipts are properly recorded and allocated.
• Follow up on unmatched receipts, billing issues, credit note requests, and e-invoice related issues.
• Support intercompany billing, reconciliation, and related company transactions.

Bank, Cashflow and Reconciliation

• Review bank reconciliations and ensure reconciling items are resolved promptly.
• Monitor daily or weekly cash position.
• Prepare and monitor short-term cashflow forecast.
• Highlight cashflow concerns, large upcoming payments, overdue collections, or abnormal transactions.
• Ensure cheque receipts and bank-in matters are handled promptly.

Month-End Closing and Reporting

• Coordinate monthly closing activities and ensure deadlines are met.
• Review monthly account schedules and reconciliations.
• Review accruals, prepayments, AP, AR, bank, intercompany, and other balance sheet schedules.
• Assist in preparing monthly management reports and supporting schedules.
• Analyze major variances, unusual balances, and financial trends.
• Support year-end audit preparation and liaise with auditors when required.

Compliance and Internal Control

• Support SST, e-invoice, tax, audit, and statutory compliance matters.
• Ensure proper documentation and filing of accounting records.
• Identify control gaps, process weaknesses, or recurring errors.
• Recommend improvements to finance processes, workflows, and reporting.
• Escalate major issues, risks, or non-compliance matters to the Finance Controller.

Team Management

• Assign tasks and monitor the performance of finance team members.
• Provide guidance, coaching, and training to AP and AR staff.
• Ensure finance team members complete their daily, weekly, and monthly tasks on time.
• Build a disciplined, accurate, and accountable finance operations culture.
• Ensure proper backup arrangements within the finance team.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Accounting, Finance, or related field.
• Professional qualification such as ACCA, CPA, CIMA, MICPA, or equivalent will be an added advantage.
• Minimum 5 years of relevant finance/accounting experience, preferably with experience supervising a finance team.
• Experience in managing AP, AR, bank reconciliation, month-end closing, and financial reporting.
• Good understanding of accounting standards, internal controls, SST, and basic tax compliance.
• Experience with ERP/accounting systems. Experience with Odoo will be an added advantage.
• Good leadership, communication, problem-solving, and analytical skills.
• Able to work independently, meet deadlines, and manage multiple priorities.
• Detail-oriented, responsible, and hands-on.

Preferred Qualities

• Strong ownership of finance operations.
• Able to identify problems and follow through until they are resolved.
• Comfortable working with both senior management and operational team members.
• Willing to improve processes and reduce manual or repetitive work.
• Practical, organized, and disciplined in documentation and follow-up.
• Good team leader who can guide junior finance staff.

Why Join Us

• Opportunity to be part of a growing technology company.
• Exposure to regional finance operations and group-level reporting.
• Opportunity to improve finance processes, systems, and controls.
• Work closely with the Finance Controller and management team.
• Supportive environment for professional growth and continuous improvement.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

職責：

· 將人力資源文件（包括員工手冊、培訓材料、政策和內部溝通）在不同語言之間進行轉換，同時確保高度準確性、上下文和保密性。

· 遵守嚴格的資料隱私準則，保護敏感的員工資料和公司資訊。

· 部門審核負責人（ISO14001、9001、27001 等）。

· 分析各部門的訓練需求，找出技能差距。

· 進行入職培訓，確保新進員工順利融入組織。

· 更新遲到報告。

· 參與所有紀律案件的勞資關係（IR）工作。

· 執行上級或管理階層不時指派的任何臨時性任務。

能力：

· 具備良好的溝通和談判技巧，以最大限度地減少衝突並最大限度地建立融洽關係。

· 具備良好的職業道德，並能妥善處理機密數據

· 在處理任何敏感或個人問題時，必須始終保持高度的謹慎。

· 熟練 Microsoft Office（例如 Outlook、Word、Excel 和 PowerPoint）和 Adobe Acrobat

· 必須能夠同時處理多項任務。

最低限度的監督和自我約束。

人力資源/工商管理/管理學或相關專業學士學位。

有翻譯經驗者優先考慮。

歡迎語言學專業應屆畢業生申請此職位。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展

We are seeking a high-caliber, results-driven International Key Account Manager (IKAM) to join our dynamic FMCG team based in Shah Alam. In this role, you will take full ownership of driving growth, profitability, and market share across our modern trade channels.

Crucially, you will lead strategic relationships not just with local giants and major international/foreign accounts, but also directly oversee and manage our distributor network to ensure seamless route-to-market execution.

Requirements

• Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
• Proven success managing both international and local chain accounts (e.g. Watsons, 99 Speedmart, Econsave).
• Proficient in English (written & verbal) and Mandarin is preferred.
• Strong analytical thinking, commercial sense, and structured planning skills.
• Excellent interpersonal, communication, and negotiation skills.

Key Responsibilities

• Manage, evaluate, and appoint distributors to ensure excellent execution of modern trade accounts and regional coverage.
• Develop long-term partnerships with major clients, while identifying new business opportunities.
• Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
• Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
• Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
• Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
• Coach and mentor junior team members to enhance performance and support development. Develop, implement, and lead the long-term strategic business plans (Joint Business Plans - JBP) for assigned national and international/foreign key accounts.
• Prepare and present regular business reviews and progress reports to management and clients. Distributor Handling Track Record: Proven experience in managing, driving, and governing third-party distributors. Must understand how to balance distributor sell-in/sell-out and manage distributor operational alignment.
• International Account Track Record: Successful experience managing and negotiating with foreign accounts, multinational corporations (MNCs), or global modern trade retail chains.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Dental and Spectacle benefits
• Product Gift
• Birthday Leave