Total 15,701 Full-time accounts manager job vacancies in Singapore

職責和責任

• 負責管理財務和行政部門。
• 最終確定並審核每月帳目。
• 確保符合所有法律法規要求。
• 與審計師、稅務代理人、公司秘書、銀行和其他法定機構聯絡。
• 根據管理階層的要求，處理臨時分配的任務。

要求

• 至少擁有會計專業大專/本科文憑或同等學歷。
• 最好有至少2年相關領域的工作經驗。
• 具備審計經驗者優先考慮。
• 具有較強的自律性、職業道德、主動性和責任感。

福利待遇

• 中心位置
• 休閒著裝要求
• 醫療保險
• 個人休假
• 個人發展機會
• 紅包
• 員工採購及服飾報銷

職責：

• 編制每日銀行對帳單。
• 保持檔案系統的良好記錄和組織。
• 負責日常財務和會計管理工作。
• 每週進行完整的銀行對賬，以確保銀行賬目沒有任何差異。
• 檢查各分行零用現金回饋狀況，並開立報銷支票。
• 核對員工費用報銷申請，並將資訊輸入員工報銷範本。
• 每月進行銀行對帳單核對，並解決任何差異。
• 其他任何臨時性任務。

要求：

• 擁有會計、金融或相關領域的學士學位及專業資格證書。
• 有會計助理或會計文員經驗。
• 具備良好的基本簿記程序知識。
• 熟悉會計準則、稅法和申報程序。
• 優秀的數學技能和發現數字錯誤的能力。
• 精通微軟Excel，並具備良好的會計軟體知識。
• 組織能力和多任務處理能力。
• 能夠處理敏感、機密資訊。

福利待遇

• 個人休假
• 具競爭力的薪資和績效獎金
• 彈性的工作環境
• 職涯發展機會
• 充滿樂趣且協作的團隊文化

We are seeking an individual who is energetic, ambitious, and eager to grow to join our team. Successful candidate will responsible to: -

Job Responsibilities

• Manage data entry and update accounting record on daily basis.
• Working with spreadsheets, sales and purchase ledgers and journals.
• Recording and filing cash transactions. Controlling credit and chasing debt.
• To maintain proper filing system to ensure all documents are traceable in an efficient manner.
• Provide administrative support to Finance Manager
• Assist in daily operation task such as typing, filing, making phone calls, handling mail,
• Basic bookkeeping and other ad hoc task assigned by superior.

Requirements :-

• Diploma OR Degree in any disciplines or equivalent.
• General computer with excel and word knowledge.
• Positive and engaging attitude.
• Good communication skills, both verbal and written in English and Bahasa Malaysia -

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities

Job Description

• Manage general ledger, journal entry, accounts payable, and accounts receivable, including data entry, fixed assets, full set accounts.
• Reconcile bank accounts, vendor / customer statements, vendor / customer aging, ensuring all accounts are updated and balanced.
• Provides accounting & administrative support to finance manager.
• Filing accounts and admin related documents.
• Involved in month end accounts closing.
• Preparing, reviewing, and managing annual audits, and liaising with auditors, company secretary.
• Review summary / report of project prepared by project team.
• Preparing, reviewing and submitting SST reports.
• Communicate with customer & supplier for payment purposes when required, prepare payment for suppliers.
• Supervise / review assistant works to ensure accurate accounting data entry and timely reports.

General

• Provide fully support / assist to finance manager.
• Any other duties and ad-hoc tasks to be assigned from time to time.
• Month-End & Year-End Closing: Finalizing accounts for a specific period to ensure all transactions are properly recorded.
• Ensure compliance with accounting standards and statutory requirements.

Experience & Qualifications

• At least diploma in accounting.
• Minimum 3 years working experience in this position.
• Knowledge of MS Office ( MS Excel, Word, outlook )
• Highly committed and able to work independently within tight datelines.
• Punctuality, good attendance, responsible, good communication & independent.
• Required language: English, Bahasa Malaysia, Mandarin is compulsory.
• Strong organizational skills with the ability to multi-task.
• Experience using SQL Accounting system will be an advantage.
• Strong in accounting double entry.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual Leave / Compensatory leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual appraisal and bonus ( Based on performance )
• Working hours : 8.30am to 6.00pm ( 5 days week )

The Sales Manager reports to Sales & Marketing Director. He or She will use extensive knowledge in the chemical sector and its application on dry mortar products to sell white cement to the company’s existing and new client. The incumbent will work closely with customers on new product applications covering both wall and floor segment. Other responsibilities include maintaining extensive knowledge of dry mortars, functional applications, building up of cost structure and revenue stream that appeals market requirement, converting grey to white based where technical expertise may be required to fit the client’s needs including in-house client, SCI. To be successful the incumbent should possess an in-depth knowledge of the company’s products features and should be able to relate this knowledge in a way that is understandable to customers. He or She should be driven to achieve sales goals and should have excellent sales and customer service skills.

Roles and Responsibilities

• Preparing and developing technical presentations to explain our company’s products to customers.
• Discussing formulation and compliance requirement with customers and their technical team.
• Collaborating with sales back office to understand customers requirement and provide sales support.
• Generating high quality sales leads, follow up after initial contact. Securing and renewing orders, negotiating prices, completing sales and arranging deliveries.
• Compiling from voices of customers, channel to relevant sub-committee meetings technical product modification to meet customers on-going needs.
• Helping customers who encounter problems with their products (and applications at site) recommending solutions to rectify either with improve product formulation or improve work applications at site.
• Soliciting and logging customer feedback and evaluating them to crate new business opportunities with other customers. (Find the gap then fill the gap with solutions to leverage on current business model).

Role Requirement:

• Bachelor's Degree or Diploma in Business, Marketing, Engineering, Building Materials or a related field.
• Minimum 7 years of experience in technical sales, preferably in the building materials industry.
• Proven experience in sales management, business development, and achieving sales targets.
• Strong communication, negotiation, and presentation skills.
• Well-connected within the building materials industry and able to build and maintain strong customer relationships.
• Self-motivated, results-oriented, and capable of leading a sales team.
• Willing to travel as required for customer visits and business development

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture

Job Summary:

The Hospital Food Service Project Manager oversees food service projects and operations within a healthcare facility, ensuring the delivery of safe, nutritious, cost-effective, and high-quality food services to patients, staff, and visitors. This role manages project planning, implementation, budgeting, compliance, and coordination among food service, clinical, and administrative teams.

Key Responsibilities

Project Management

• Plan, coordinate, and oversee food service projects, including kitchen renovations, equipment upgrades, menu implementation, technology adoption, and process improvement initiatives.
• Develop project plans, timelines, budgets, and performance metrics.
• Monitor project progress and ensure milestones are achieved on schedule and within budget.
• Identify and mitigate project risks and operational challenges.

Food Service Operations

• Collaborate with food service managers, dietitians, and healthcare professionals to ensure food services meet patient nutritional requirements.
• Support the implementation of patient-centered meal service programs.
• Evaluate and improve food production, distribution, and delivery systems.
• Ensure continuity of food services during project transitions.

Budget and Resource Management

• Prepare and manage project budgets and resource allocations.
• Monitor project expenditures and identify cost-saving opportunities.
• Coordinate procurement of equipment, supplies, and contracted services.
• Manage vendor relationships and contract performance.

Compliance and Quality Assurance

• Ensure compliance with healthcare regulations, food safety standards, sanitation requirements, and hospital policies.
• Support quality improvement initiatives and accreditation requirements.
• Monitor food service performance indicators and implement corrective actions when necessary.

Leadership and Stakeholder Management

• Lead cross-functional project teams and facilitate collaboration among departments.
• Communicate project objectives, status updates, and outcomes to hospital leadership and stakeholders.
• Provide training and change-management support for new processes and systems.
• Foster a culture of continuous improvement and operational excellence.

Qualifications

• Bachelor's degree in Hospitality Management, Nutrition, Dietetics, Food Service Management, Healthcare Administration, Business Administration, or a related field.
• Several years of experience in healthcare food service management, hospitality operations, project management, or a related area.
• Project management certification
• Knowledge of hospital food service operations, clinical nutrition requirements, and food safety regulations.
• Experience managing budgets, vendors, and multidisciplinary teams.

Perks & Benefits

• Nearby public transport
• Personal leave

Job Summary:

The Hospital Food Service Catering Manager is responsible for planning, coordinating, and overseeing all catering and food service operations within the hospital. This includes managing patient meal services, staff dining facilities, special events, and catering functions while ensuring compliance with healthcare regulations, food safety standards, budget requirements, and patient dietary needs. The role focuses on delivering high-quality food services, operational efficiency, and exceptional customer satisfaction.

Key Responsibilities

Catering and Food Service Management

• Plan, organize, and oversee daily catering and food service operations.
• Coordinate food production and service for hospital events, meetings, conferences, and special functions.
• Ensure timely and efficient delivery of meals and catering services.
• Monitor food quality, presentation, portion control, and customer satisfaction.
• Develop and implement service standards and operating procedures.

Patient Meal Services

• Work closely with dietitians, nutritionists, and clinical staff to ensure patient meals meet prescribed dietary requirements.
• Oversee meal distribution systems and ensure accuracy of therapeutic diets.
• Support initiatives to improve patient dining experiences and satisfaction.

Staff Leadership and Supervision

• Recruit, train, supervise, and evaluate catering and food service personnel.
• Develop staff schedules and ensure adequate staffing levels.
• Promote teamwork, employee engagement, and continuous professional development.
• Address staff performance issues and implement corrective actions when necessary.

Budget and Financial Management

• Prepare and manage departmental budgets.
• Monitor food, labor, and operational costs to achieve financial targets.
• Analyze financial reports and identify cost-saving opportunities.
• Control inventory levels and minimize food waste.

Procurement and Vendor Management

• Coordinate purchasing of food, beverages, equipment, and supplies.
• Maintain relationships with suppliers and negotiate contracts where appropriate.
• Ensure products meet quality, safety, and nutritional standards.

Food Safety and Regulatory Compliance

• Ensure compliance with food safety regulations, sanitation standards, infection-control protocols, and hospital policies.
• Conduct regular inspections and audits of catering and kitchen operations.
• Maintain documentation related to food safety, quality assurance, and regulatory requirements.
• Support accreditation and quality improvement initiatives.

Quality Assurance and Customer Service

• Monitor customer feedback and implement service improvements.
• Develop quality control measures to maintain high standards of food production and service.
• Resolve service-related issues and complaints promptly and professionally.

Qualifications

• Bachelor's degree in Hospitality Management, Food Service Management, Nutrition, Culinary Management, Business Administration, or a related field.
• Several years of experience in catering, food service, hospitality, or healthcare food operations, including supervisory experience.
• Knowledge of healthcare food service regulations and therapeutic diets.
• Food Safety Certification (e.g., HACCP, ServSafe, or equivalent) preferred.

Key Skills

• Catering and event management
• Leadership and staff supervision
• Budgeting and cost control
• Food safety and regulatory compliance
• Customer service and stakeholder management
• Inventory and procurement management
• Communication and organizational skills
• Problem-solving and decision-making

Perks & Benefits

• Nearby public transport
• Personal leave

Job Responsibilities:

• Manage the day-to-day operations of the Technical Department, including Projects and Maintenance.
• Oversee the installation, testing, commissioning, and system programming of security systems in accordance with required standards.
• Oversee the whole process of project implementation, service, and maintenance workflow.
• Lead, supervise, and develop a team of 6-8 Technical Officers, Engineers, and Technicians.
• Plan, organise and allocate manpower, equipment and resources for project implementation and maintenance works.
• Prepare project and service scope, develop work plans, define resource loading, skill requirements, milestones, and performance metrics.
• Monitor project schedules, maintenance commitments, and service performance to ensure timely completion and customer satisfaction.
• Manage day-to-day client interactions and expectations for optimal results.
• Continually seek opportunities to increase customer satisfaction and strengthen client relationships.
• Develop a good understanding of each client’s business, organisation, and operational objectives.
• Coordinate with suppliers, subcontractors, and internal departments to ensure smooth project execution and service delivery.
• Provide technical leadership and guidance in resolving technical issues encountered by the team.
• Ensure smooth progress and timely completion of all project and maintenance commitments.
• Track and identify opportunities to improve technical methodologies, operational processes, and training programs.
• Build and maintain strong technical relationships with prospective, new, and existing customers.
• Set departmental targets, implement guidelines, and provide coaching and support to team members.
• Communicate effectively with clients to identify needs and recommend appropriate technical solutions and strategies.
• Handle customer complaints and ensure timely resolution.
• Ensure compliance with company policies, quality standards, workplace safety requirements, and statutory regulations.
• Participate in performance evaluation and career development planning for team members.
• Perform any other duties as assigned by Management.

Job Requirements:

• Diploma or Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Computer Science, or its equivalent.
• Minimum 5 years of relevant experience with a demonstrable record of success in security systems, projects, and maintenance operations.
• Experience leading and managing a technical team.
• Good communicator with excellent coordination and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Committed individual with great initiative and strong problem-solving skills.
• Good leadership, planning, and organisational abilities.
• Must be a team player with the ability to work independently.
• Experience in the security and CCTV industry and exposure to products and operations will be an added advantage.
• Proficient in Microsoft Office applications.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

The Finance Manager is responsible for end-to-end finance and accounts management for a project-driven engineering business.

This is a hands-on role covering financial control, project costing, cashflow management, statutory compliance, and management reporting across Malaysia and Singapore entities.

The role supports Management with commercial insight, risk visibility, and financial discipline, particularly in long‑running projects with imports, logistics, and milestone billing.

Key Responsibilities

1. Financial Operations & Reporting

• Manage full set of accounts (GL, AR, AP, fixed assets, accruals, provisions).
• Prepare monthly management accounts, variance analysis, and financial commentary.
• Ensure timely month‑end and year‑end closing.
• Support budgeting, forecasting, and cashflow projections.

2. Project Accounting & Cost Control

• Monitor project budgets vs actuals; identify cost overruns, timing mismatches, and margin risks.
• Track project‑related costs including imports, logistics, customs duties, insurance, and subcontracting.
• Work closely with Project / Operations teams to ensure accurate cost recognition and billing alignment.
• Highlight commercially significant risks early to Management.

3. Cashflow & Treasury Management

• Manage cashflow planning, funding requirements, and payment prioritisation.
• Coordinate customer invoicing, progress claims, and collection follow‑ups.
• Oversee payment controls, approval workflows, and banking arrangements.

4. Statutory, Tax & Audit

• Liaise with auditors, tax agents, company secretary, and bankers.
• Ensure compliance with Malaysian statutory requirements (tax, SST where applicable).
• Handle Singapore entity reporting with an outsourced CoSec, including GST submissions and audit coordination.
• Ensure proper documentation and audit readiness at all times.

5. Controls, Process & Systems

• Maintain and improve internal controls, financial procedures, and approval matrices.
• Oversee or coordinate outsourced bookkeeping/payroll providers where applicable.
• Ensure finance data integrity and control across systems (Excel, accounting software, shared drives).

6. Management Support

• Provide Management with clear financial insights, not just reports.
• Support management decision‑making on pricing, margins, cost control, and risk exposure.
• Undertake ad‑hoc financial analysis and special assignments as required.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Job description

Location: Sabah

Key Responsibilities:

• Lead, manage, and oversee mill operations to achieve production targets efficiently and safely.
• Ensure compliance with regulatory standards, safety requirements, and company policies.
• Identify, implement, and monitor continuous improvement initiatives to enhance mill performance and reduce downtime.
• Provide technical expertise on milling and processing technologies, machinery optimization, and engineering solutions.
• Manage maintenance planning and troubleshooting to ensure smooth plant operations.
• Develop and mentor operational teams, fostering a culture of responsibility, discipline, and high performance.
• Prepare and present operational reports, production data, and performance analysis to management.

Requirements:

• Bachelor’s Degree in Mechanical Engineering, Chemical Engineering, or a related field.
• Minimum 7 years of relevant experience in the industrial sector, preferably in palm oil mills, kernel crushing plants, refineries, or oleochemical plants.
• Must possess a 1st Grade Steam Engineer’s Certificate of Competency.
• Strong knowledge of the latest milling and processing technologies.
• Ability to drive continuous system and process improvements to enhance production efficiency.
• Strong leadership skills with dynamic qualities and the ability to manage diverse teams.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Responsibilities                                                                                       

Main Task Responsibilities

• Research industry-related topics
• Prepare well-structured drafts using digital publishing platforms
• Create and distribute marketing copy to advertise our company and products
• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
• Edit and proofread written pieces before publication
• Design and develop marketing materials
• Liaise and correspond with outside vendors and suppliers
• Liaise with Restaurant Manager & Supervisor for monthly promotion.
• Monitor production of marketing materials
• Draft press and media releases
• Liaise with public relations and media contacts
• Help prepare and conduct product presentations
• Help plan, coordinate and participate in marketing events
• Execute direct marketing campaigns
• Prepare online marketing campaigns
• Develop and implement strategies for social media platforms
• Oversee loyalty and rewards programs
• Conduct regular research analysis of existing and new digital marketing platforms to determine effectiveness
• Monitor competitive activity and market trends
• Collect and analyze sales data to prepare marketing & sales reports
• Track, coordinate and assemble data to measure outcomes of marketing programs
• Communicate with sales and production regarding product and pricing changes
• Maintain promotional materials inventory
• Maintain archive of marketing materials
• Ensure marketing activities comply with state and federal regulations
• Manage brand promotions to drive sales
• Manage online all our Branches Restaurant social media platforms and vendor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance
• Personal leave

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

About the Role:

We are seeking a results-driven and dynamic Business Development Manager to spearhead growth in our IT solutions business. This role combines the best of both worlds — nurturing current accounts and cultivating new business opportunities.

If you thrive in a target driven environment, building strong partnerships, closing deals, and staying ahead in the ever-evolving IT industry, this is your opportunity to accelerate your career.

Key Responsibilities:

• Identify, manage and close new business opportunities across industries.
• Prepare and present tailored proposals and solutions to clients.
• Conduct impactful sales presentations to key decision-makers.
• Handle client inquiries and provide excellent customer service.
• Plan and execute sales strategies to achieve targets.
• Keep updated on market trends, competitors, and technologies.
• Work with internal teams to improve products and solutions.
• Build strong, trusted relationships with clients, to ensure successful onboarding and uncover upsell opportunities.
• Collaborate with the support team to deliver an exceptional support and engagement to the clients.

Requirements:

• Degree/Diploma in IT, Computer Science, Business, Marketing or related field.
• Proven sales track record in the IT industry can be considered in place of qualifications.
• Minimum 3 years’ experience in IT Sales & Account Management (Networking, Data Centre, Cybersecurity, ITOPs or related solutions).
• Experience in medium to large IT projects is an advantage.
• Independent, resourceful, and target-driven with a strong hunter mindset.
• Excellent communication, negotiation, and presentation skills.
• Proficient in English & Bahasa Malaysia (spoken & written).
• Must have own car and be willing to travel outstation.

What We Offer

• Attractive Sales Commission Structure on top of basic salary.
• Medical coverage, hospitalization, and PA insurance.
• Petrol, Mobile Phone allowance and etc
• A dynamic, growth-driven work culture with supportive leadership.
• Clear career advancement opportunities in a thriving IT solutions business.

Step into a high-impact role where your ambition and performance directly drive results. Apply today and let’s shape the future of IT solutions together!

Please send your detailed resume on-line, covering academic accomplishments, working experience and expected salary.

Job Requirements:

Education

• Bachelor's degree in Business Administration, Engineering, IT, Marketing, or a related field.
• A master's degree is an advantage.

Experience

• 5–8 years of experience in after-sales service, customer service, or service operations.
• At least 3-5 years in a managerial or supervisory role.

Skills

• Strong leadership and team management skills.
• Excellent customer service and relationship management.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Negotiation and conflict resolution skills.
• Good analytical and reporting capabilities.
• Budget planning and cost management.
• Proficiency in Microsoft Office and ERP/CRM systems (e.g., SAP, Oracle, Salesforce).
• Ability to work under pressure and manage multiple priorities.

Key Competencies

• Customer-focused mindset
• Leadership
• Strategic thinking
• Results-oriented
• Time management
• Process improvement
• Attention to detail
• Adaptability
• Collaboration
• Accountability

Key Performance Indicators (KPIs)

• Customer Satisfaction Score (CSAT)
• Customer retention rate
• Service response time
• First-time fix rate
• Warranty claim turnaround time
• Service revenue growth
• Complaint resolution time
• Team productivity
• Service cost efficiency

Key Responsibilities:

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development