Donor Management Executive
Full-time
Senior Executive
1 month ago
Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, chann.....
Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.
Responsibilities:
- Educate, counsel and obtain consent from donors on the donation process
- Coordinate pre-donation requirements, including but not limited to scheduling blood tests, packing blood kits, and arranging donor medical appointments
- Provide support to donors during the process of workup appointment, hospital admission and discharge, and donation follow-ups
- Collaborate with the Search and Transplantation Team, international stem cell registries, collection centres, laboratories, couriers, and government agencies to facilitate stem cell collection and transport
- Maintain accurate and timely documentation of the donor stem cell collection process
- Ensure compliance with organisational policies and regulatory standards, including those set by the World Marrow Donor Association (WMDA) and PDPC
- Support ad-hoc initiatives/projects, as assigned by the Donor Management Manager
- Uphold and demonstrate BMDP’s Core Values and Core Competencies
Competencies:
- Drive results
- Communicate with Impact
- Customer Experience Management
- Build Relationships
Technical Skills:
- Knowledge of Human Leukocyte Antigen (HLA) preferred
- Proficient in Microsoft Office
Requirements:
- Diploma or Degree in Biological Sciences/Life Sciences/Social Science
- For Diploma holders, at least 2 years’ experience
- For Degree holders, fresh graduates may apply
- Experience in hospital / healthcare / social service- related setting preferred
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