Total 5 tech support job vacancies in Singapore

As a Desktop Support Engineer, you will provide the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards and timely manner.

The broad area of your job responsibilities will cover thefollowing:

• Perform Desktop Support services to users which includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
• Perform imaging/re-imaging
• Perform asset inventories
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)
• Any ad hoc task as assigned that is relevant to this role.

Ideal candidate should possess the following:

• Min. ITE/Diploma graduate with 1 year experience in desktop support
• Min. 1 year experience in Microsoft Windows 10 and Microsoft Office 365
• Possess at least one (1) of the following certifications or their equivalent: CompTIAA+;
• CompTIA Security+;
• CompTIA Network+;
• Microsoft Certified: Windows Client; and
• Microsoft Certified: Managing Modern Desktops.
• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
• Demonstrate knowledge in the support of workstations, and related components
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and manager

Responsibilities:

• Perform onsite PC/laptop refresh, deployment, andreplacement activities across healthcare sites
• Support data backup, migration, and restoration for endusers
• Install, configure, and set up operating systems, software,and business applications
• Ensure all devices comply with IT standards, securitypolicies, and configuration guidelines
• Provide basic troubleshooting during migration andpost-deployment support
• Coordinate with end users to schedule device replacement andminimize operational impact
• Maintain accurate documentation of asset movement, deployment records, and completion status
• Escalate technical issues to relevant support teams when required

Requirements:

• Minimum Nitec in IT / Computer Studies or related field
• Minimum 6 months of relevant working experience in IT support, desktop support, or tech refresh / deployment projects
• Basic knowledge of Windows OS, hardware setup, and networking fundamentals
• Comfortable working onsite in a healthcare environment
• Good communication and customer service skills
• Comfortable to work 5.5 days per week with normal working hours.
• MMR and TDAP vaccinations are required (claimable)

We are seeking a Tech Refresh Engineer to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines

Requirements

• Minimum 2 years of relevant IT support or tech refresh experience
• Basic knowledge of Windows OS, hardware setup, and troubleshooting
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Ability to follow procedures and work independently
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.

We are seeking a Tech Refresh Lead to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines

Requirements

• 1-2 years of experience leading tech refresh team/project.
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.

We are seeking a Tech Refresh Engineer to support a large-scale IT refresh project within a healthcare environment. The role involves device deployment and replacement activities while ensuring minimal disruption to hospital operations.

Key Responsibilities

• Perform end-user device refresh activities including desktops, laptops, and peripherals
• Conduct data migration and basic application setup
• Install and configure operating systems, software, and standard applications
• Perform hardware replacement, asset tagging, and documentation
• Coordinate with end users to schedule refresh activities efficiently
• Troubleshoot basic post-deployment issues and escalate where necessary
• Ensure compliance with healthcare IT policies, security, and data privacy standards
• Work closely with project teams to meet deployment timelines

Requirements

• 3- 6 months of relevant IT support or tech refresh experience
• Basic knowledge of Windows OS, hardware setup, and troubleshooting
• Experience in device deployment, imaging, or migration activities
• Good communication skills and a service-oriented mindset
• Ability to follow procedures and work independently
• Able to start work immediately or on short notice
• Working hours: 5.5 working days, 44 hours work week.