Total 149 manager job vacancies in Transportation / Logistics category in Singapore

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. 

Additional job description

As a program manager on the Supply Chain Operations team, you will be responsible for on time and predictable material supply operations to support network deployments across Google Global Networking's (GGN) network of data centers, and edge locations. You will collaborate closely with cross functional teams to facilitate developing end to end strategies that connect our demand, supply, inventory, data center labor and deployment planning. You will work with a truly cross-functional team of internal (capacity deployment team, supply planning, commodity management, data center labor, and logistics teams) and external (network installation vendors, and 3Ps) stakeholders to deliver optimal solutions to meet customer demand, and will lead prioritization and allocation decisions as needed.

This role requires an individual to leverage strategic and end to end thought leadership. Successful individuals in this role have strong delivery operations backgrounds while being expert communicators and leaders. They are comfortable with working independently, in ambiguous and complex environments. They also have the ability to handle multiple programs at the same time while being highly customer focused.

Qualifications

Job responsibilities

• Oversee the end-to-end order lifecycle, ensuring material delivery aligns with forecasted capacity and deployment schedules across network locations.
• Execute timely order placement and supply-demand balancing while proactively mitigating demand upsides and fulfillment risks for 90–180 day horizons.
• Lead supply-aware re-prioritization efforts with customers to navigate competing demands and ensure last-mile delivery remains off the critical path.
• Manage open order book reviews and cross-functional partnerships with global logistics and data center teams to guarantee on-time shipping and delivery.
• Identify root causes of operational bottlenecks, implement corrective actions, and track key metrics to ensure high-visibility performance in a fast-paced environment. Utilize ERP and planning tools (e.g., SAP, O9) for data-driven daily decision-making while driving workflows through collaborative stakeholders and vendor engagement.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• 2 years of experience with manufacturing, supply chain management, or fulfillment planning and execution in a new product introduction (NPI) role.
• Experience in supply chain management, demand planning, supply planning fulfillment operations.
• Experience with data analysis (e.g., Sheets, SQL).

Preferred qualifications

• 5 years of experience in supply chain and program management across multiple disciplines, ideally in related technical/networking fields with global experience.
• 2 years of experience managing cross-functional or cross-team projects.
• Problem-solving skills, including modeling and presentation skills.
• Excellent organizational skills and program management capabilities.
• Excellent written and verbal communication skills.

Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

About the Team

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Singapore and Malaysia identified as key growth markets, we are expanding our commercial team to capture this opportunity.

The Opportunity

As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.

You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda's commercial face in-market, working directly with C-level executives of our partners across Singapore, Malaysia, and China, supported by global teams across Product, Marketing, Finance, Legal, and more.

Key Responsibilities

• Set the strategy: define and execute market strategies for Singapore and Malaysia, while managing key airline partner relationships across the China market, balancing growth, profitability, and long-term competitive positioning
• Lead commercial negotiations: own pricing, availability, and commercial terms with airline partners across Singapore, Malaysia, and China to maximize Agoda's competitiveness
• Be the market voice: act as the go-to expert on Singapore and Malaysia aviation and online travel — including the China-based partners within scope — sharing insights with internal teams and shaping Agoda's product and growth strategy
• Deliver partner success: build deep, trusted executive-level relationships with suppliers across Singapore, Malaysia, and China, driving joint initiatives that enhance distribution, revenue, and customer experience
• Drive execution excellence: ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists
• Analyze and optimize: use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly
• Innovate at scale: conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth

Requirements

• 5+ years of experience in the Flights, OTA, or airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore, Malaysia, and China markets highly preferred)
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution
• Commercial acumen with the ability to balance short-term results and long-term market building
• Strong executive presence and communication skills; able to manage complex conversations at senior levels
• Proficiency in English and Mandarin is required to manage partner relationships (in Singapore, Malaysia, and China markets) and communicate effectively across regional and global teams
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions

We welcome applications from Singaporeans, Singapore Permanent Residents, and candidates of all backgrounds who meet the job requirements. Agoda is an equal opportunity employer committed to a diverse and inclusive workplace.

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system