Total 48 operations advisor job vacancies in Quality Assurance / Control category in Singapore

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Job Description

Core Responsibilities (80%)

• Operate and manage autoclave loading processes
• Create, review, and update Manufacturing Formulation Records (MFRs) and Standard Operating Procedures (SOPs)
• Monitor equipment and process performance in accordance with SOPs/MFRs; identify and report any deviations or abnormalities
• Support investigations into deviations and atypical events
• Collaborate with cross-functional teams to resolve daily operational issues
• Assist in technology transfer, commissioning, and validation of new processes/projects
• Support Change Control activities

Equipment & Facility Support (10%)

• Assist in routine safety and GMP walkdowns; follow up on findings where required
• Support implementation of Corrective and Preventive Actions (CAPA)
• Participate in assigned Change Control activities
• Act as a Subject Matter Expert (SME) for troubleshooting and investigations
• Coordinate with other departments on CAPA-related actions
• Support shift handovers and operational continuity

Training & Development (10%)

• Complete and maintain all required training in a timely manner
• Provide technical training and guidance to team members
• Contribute to development and improvement of training materials
• Support supervisory duties when required
• Participate in performance reviews and personal development planning
• Ensure compliance with EHS policies and company Code of Conduct

Requirements

• Degree in Biomedical Sciences, Chemical Engineering, or a related field (0–3 years of relevant experience welcome)
• Basic understanding of cGMP and EHS practices in cleanroom or plant environments
• Strong problem-solving skills and proactive attitude
• Team player with a hands-on approach
• Willingness to work rotating shifts
• Physically able to handle equipment (up to 20kg), climb ladders, and work on elevated platforms
• Comfortable working in confined spaces if required
• Ability to read and interpret Safety Data Sheets (SDS) and handle chemicals safely
• Capable of monitoring process parameters and identifying trends or anomalies
• Exposure to Continuous Improvement initiatives is an advantage
• Ability to serve as SME for equipment/systems is a plus

How to Apply

If you're interested, please send your updated resume to:

The PCS Technician executes, maintains, and sustains Micron’s PCS systems, SPACE Statistical Process Control (SPC), Applied Materials E3: Fault Detection and Classification (FDC) and Run to Run (R2R), MES (Manufacturing Execution System), MESCentral, and MAM (Manufacturing Application Management), RMS (Recipe Management Systems)

to ensure accurate system updates, stable automation behavior, and strong data integrity across manufacturing.

Key Responsibilities

1) SPC (SPACE Platform)

• Create and update SPC charts, limits, rules, and attributes.

• Monitor chart health and escalate abnormalities.

2) E3 – FDC & R2R

• Update FDC traces, limits, alarms; perform basic troubleshooting.

• Enable/disable R2R models based on engineering instruction.
   

3) RMS – Recipe & Parameter Control

• Process recipe revisions and parameter changes.

• Validate recipe uploads and equipment communication.
   

4) SigmaSpec – Specification Management

• Update SigmaSpec per approved engineering change.

• Ensure spec alignment across SPC, FDC, R2R, and RMS.
   

5) MES / Shop Floor Systems

• Execute MES changes, validations, and state transitions.

• Support WIP, equipment status, and data collection plan accuracy.

• Troubleshoot MES errors (missing data, state flow issues, communication faults).
   

6) MAM – Application Logic Support

• Update PCS‑linked MAM workflows.

• Validate rule behavior affecting SPC, FDC, and system communication.

• Escalate MAM logic issues impacting control strategy.
   

7) Governance & Documentation

• Execute changes following ECN and site governance procedures.

• Maintain change logs and verification/closure evidence.
   

8) Monitoring & First‑Line Troubleshooting

• Monitor dashboards for alarms, data gaps, and communication failures.

• Perform first‑line diagnosis and escalate as needed.

9) Cross‑Functional Collaboration

• Support Process, Equipment, Manufacturing, PCS/Automation, and Quality Engineering.

• Provide on‑floor support during major updates or equipment conversions.

10)Competencies

• Problem Solving-Structured, data‑driven troubleshooting.

• Accountability-System reliability, documentation accuracy, and ownership.

• Teamwork-Effective collaboration across engineering & operations.

• Innovation-Continuous improvement mindset and persistence through complexity.

Qualifications

• Nitec/Higher Nitec/Diploma in Engineering, Electronics, Mechatronics, IT, Automation, or related field.

• Basic understanding of SPC, automation, and semiconductor operations.

• Experience with SPACE SPC, E3 FDC/R2R, RMS, MES/Shop Floor and SigmaSpe is preferred.

• Semiconductor manufacturing or automation experienc will be ana dded advantage.

• Able to work on 12 hours rotating shift.
  

  Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

At Micron, we offer an outstanding opportunity for a dedicated and ambitious Contamination Control Technician to join our diverse team at FAB 10. As a key player in the environment quality control sector, you will collaborate with Facilities, Equipment, Fab support, Production Teams and area engineering teams. Your role will involve environmental samplings, quality control checks, contamination troubleshooting, state-of-the art sensors maintenance to prevent environment/chemical contamination (such as particle, airborne molecular contamination, liquid particle contamination) to the manufacturing process. You will consistently adhere to world-class standards and successfully implement coordinated reaction mechanism to prevent fab excursion.

Responsibilities:

• Responding to ERT and Security alerts and ensuring that gowning room logistics are adequate when evacuation occurs.

• Responding to contamination alarms and reporting abnormal conditions to engineering and other stake holders.

• Sampling various areas of the Fab for contamination (swab, bacteria, airborne and liquid particles and airborne molecular contamination) and working with the chemical lab to have the samples analyzed and obtaining the data in a timely manner.

• Ensuring that real time monitoring systems are Operating and recording properly.

• Carrying out primary investigation on contamination Issues and providing contamination data to engineering for analysis.

• Carrying out primary investigation on contamination control analyzers.

• Completing special projects as well as supporting contamination control engineering projects.

• Ensuring team members are practicing approved cleanroom protocol.

• Acting as contamination control resources to the Fab, Probe, Facilities and other supporting groups.

• Be a contributing member in your areas of responsibilities.

Requirements:

• Chemical Engineering/Chemistry/Material Diploma is preferred or related field of study

• Candidiates without experience are welcome to apply

• Must be able to work in cleanroom environment

• Good interpersonal skills with the ability to collaborate effectively with a diverse variety of people.

• Basic proficiency in PC skills, including MS Office Word, Excel, and PowerPoint.

• Strong analytical and problem-solving abilities.

• Basic knowledge of analytical technique, such as Ion chromatography, gas chromatography and particle analyzers, etc. is a plus

• Must be able to work a 12-hourly shift and open to night shift

The Contamination Control & ESD Technician supports the semiconductor manufacturing environment by ensuring that cleanroom conditions and electrostatic discharge (ESD) protections meet factory and industry standards. This role conducts routine environmental monitoring, performs ESD audits, supports qualification activities, and assists in contamination or ESD‑related investigations. The technician works closely with engineers and cross‑functional teams to maintain a stable and compliant production environment, helping safeguard product quality, equipment reliability, and operational efficiency.

Key Responsibilities:

• Perform routine cleanroom environmental monitoring, including airborne particle measurements, AMC sampling, metal contamination checks, and environmental logging.

• Conduct ESD compliance checks, such as wrist strap and footwear testing, equipment grounding verification, workstation audits, and point‑to‑point resistance checks.

• Assist engineers with tool and material qualifications, ensuring all new equipment, spare parts, and consumables meet contamination and ESD requirements before release to production.

• Support contamination and ESD excursion investigations by collecting samples, gathering data, performing preliminary checks, and documenting observations accurately.

• Carry out scheduled preventive maintenance and calibration for environmental and ESD monitoring instruments to ensure consistent performance.

• Maintain detailed and accurate documentation, checklists, and records to support process traceability and audit compliance.

• Perform cleanroom protocol checks, ensuring proper gowning, material handling, housekeeping, and contamination‑control standards are followed.

• Report abnormal conditions promptly and escalate potential contamination or ESD risks to engineers or supervisors.

• Collaborate with Manufacturing, Equipment, Facilities, and Engineering teams to support daily fab operations and ensure compliance across production areas.

• Adhere to all EHS, cleanroom, and company safety requirements while maintaining a high standard of workplace discipline.

• Participate in continuous improvement activities, offering suggestions to improve contamination control and ESD practices.

Requirements:

• Nitec/Higher Nitec/Diploma in Electrical, Electronics, Mechatronics, Chemical Process, or a related technical field; equivalent hands‑on experience in a manufacturing or semiconductor environment is also accepted.

• Ability to work in a semiconductor cleanroom environment, following gowning, contamination‑control, and safety protocols.

• Strong attention to detail with the ability to follow standard operating procedures and complete tasks accurately and consistently.

• Good communication skills and the ability to work effectively within cross‑functional teams.

• Comfortable working in a fast‑paced, dynamic semiconductor fab environment with shifting priorities.

• Willingness to learn, adapt, and take ownership of assigned tasks with positive attitude and strong teamwork mindset.

• Experience with environmental monitoring tools or ESD test equipment is an added advantage.

• Able to work on 12 hours rotating shift (including night shift)
  

  Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

Join our outstanding team at Micron as an Incoming Quality Control Technician in Singapore and contribute to our world-class engineering efforts! This role offers an exceptional chance to collaborate closely with local and global collaborators and drive quality excellence in our materials.

Responsibilities and Tasks: 

• Assist the IQC Engineer in the qualification of new IQC tools.

• Provide support for IQC calibration and preventive maintenance, including raising purchase requisitions to equipment vendors.

• Address issues related to IQC equipment to ensure flawless operations.

• Develop and detail IQC procedures and establish operation and PM systems.

• Establish and uphold SAP QM, eCOA, and IQC SPC for incoming materials.

• Conduct First Article Inspection activities for new materials.

• Conduct incoming material inspections for quality control, encompassing a range of materials such as HBM materials.

Requirements: 

• Nitec/Higher Nitec/Diploma in Engineering or a related field.

• Able to work on 12 hours shift (including night shift)

• Proven experience in quality control within an engineering environment.

• Ability to troubleshoot and resolve equipment issues.

• Excellent documentation and procedural development skills.

• Strong collaborative skills to work with diverse teams.

• Ambitious and diligent approach to uphold high standards of material quality.

• Ability to determine and successfully implement quality control protocols.

• Knowledge and experience in Artificial Intelligence applications is a plus

• Embody Micron’s core values:

  People – Respect, develop, and empower others

  Innovation – Drive continuous improvement and breakthrough thinking

  Tenacity – Show grit and determination

  Collaboration – Build trust and foster teamwork

  Customer Focus – Deliver excellence and value

Assists engineers in testing and inspecting products at various stages of the production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products. Implements methods and procedures for inspecting, testing, and evaluating products, processes and/or production equipment. Report such data to management and production engineering so problematic areas may be addressed.

The Quality Technician Auditor is responsible for performing in-process quality control audits and inspections throughout the manufacturing process. This role ensures that products meet internal and customer quality standards by identifying process deviations, supporting corrective actions, and driving continuous improvement in production quality.

Key Responsibilities

• Provide guidance and training to operators on quality requirements and best practices.

• Conduct regular in-process audits and inspections at various stages of manufacturing to verify compliance with quality standards and procedures.

• Utilize measurement tools and equipment (e.g., calipers, micrometers, gauges) to assess product and process conformity.

• Document audit findings, non-conformances, and corrective actions in detailed reports for traceability.

• Collaborate with production, engineering, and quality teams to address process deviations and implement corrective/preventive actions.

• Monitor and verify the effectiveness of corrective actions and process improvements.

• Support root cause analysis for quality issues and participate in cross-functional problem-solving teams.

• Ensure strict adherence to quality and safety protocols.

• Maintain 6S standards in the production and audit areas.

• Present audit results and improvement recommendations to supervisors and cross-functional teams.

Qualifications

Minimum:

• Nitec/Higher Nitec/Diploma in Engineering, Science, or related technical field.

• Ability to work on 12 hours shift and work in the production line.

• Good communication and documentation skills.

• Strong attention to detail and analytical skills.

• Proficient in Microsoft Office applications, with the ability to apply them effectively in daily work.

Preferred:

• Experience in in-process quality control or manufacturing audits preferred.

• Familiarity with manufacturing processes, quality standards, and inspection techniques is preferred.

• Fundamental knowledge of AI tools is an advantage.

• Good project management skills and continuous improvement knowledge is preferred.
  

  Assists engineers in testing and inspecting products at various stages of the production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products. Implements methods and procedures for inspecting, testing, and evaluating products, processes and/or production equipment. Report such data to management and production engineering so problematic areas may be addressed.

Main Responsibilities:

• Set up, maintain, and troubleshoot systems to support QMS operational requests

• Comply with business processes, standards, and SOPs

• Work with end users to clarify and execute setup requirements

• Demonstrate meticulous attention to detail in all executions

• Perform troubleshooting for reported issues

• Assist in assigned improvement projects

• Manage audit and customer visit preparations

Job Requirements, Qualifications/Experience

• Diploma in engineering, physics, mathematics, or a related science field, or an equivalent related field of study

• Strong analytic and problem-solving skills

• Proficient in programming skill such as Python, R and SQL are preferred.

• Familiarity with tools like Tableau, Power BI, and Power Automate will be advantageous

• Growth mindset with a passion for continuous learning

• Strong interpersonal skills

• Strong time management, organization and prioritization skills

• Process good teamwork, self-motivated, dependability, and the ability to work with minimal direction

• Proven track record to multi tasks

• Excellent verbal and written communication skills

• Accept flexible job responsibilities and take initiative to assume added responsibilities

Embody Micron’s core values:

• People – Respect, develop, and empower others

• Innovation – Drive continuous improvement and breakthrough thinking

• Tenacity – Show grit and determination

• Collaboration – Build trust and foster teamwork

• Customer Focus – Deliver excellence and value

The Quality System Engineering Technician supports the implementation, maintenance, and continuous improvement of the Quality Management System (QMS). This role ensures compliance with applicable standards, company procedures, and customer requirements through documentation control, audits, data analysis, and corrective action support.

Key Responsibilities:

Quality Management System (QMS)

• Support the administration and maintenance of the Quality Management System (QMS) in accordance with applicable standards (e.g. ISO 9001, IATF 16949)

• Assist in document control activities, including creation, revision, distribution, and archival of controlled documents.

• Ensure quality records are properly maintained, traceable, and readily accessible.

• Assist in raising purchase order.

Audit Support

• Assist in planning and supporting audits.

• Track audit findings, action items, and closure status.

• Support preparation of audit evidence and documentation.

Nonconformance & Corrective Action

• Assist in investigation of quality issues and root cause analysis.

• Track Corrective and Preventive Actions (CAPA) to ensure timely and effective closure.

Data & Reporting

• Collect, compile, and analyze quality data (e.g. audit results, CAPA status, KPIs).

• Prepare quality reports and dashboards for management review.

• Maintain quality performance metrics and trend analysis.

Continuous Improvement

• Support quality improvement initiatives and projects.

• Participate in cross‑functional improvement activities.

Training & Awareness

• Support coordination of quality‑related training.

• Assist in maintaining training records and competency matrices.

• Promote quality awareness across the organization.

Requirements:

Nitec/Higher Nitec/Diploma in Mechanical, Materials, Electrical, Electronics Engineering, or a closely related discipline.

Able to work on 12 hours rotating shift.

Attention to details to ensure accuracy and compliance in documentation, reporting, and execution of tasks.

Familiar with AI tools such as Python, Power Automate, Power Apps, Power BI and Tableau

Familiar with engineering principles, quality systems such as Failure Mode and Effect Analysis (FMEA), Change Management, Measurement System Analysis, Calibration and other quality and statistical methods and tools will be advantageous

Exhibit Micron Values (People, Innovation, Tenacity, Collaboration and Customer Focus)

Self‑driven and able to work independently with strong ownership.

Effective at prioritizing and problem‑solving in fast‑paced environments.

Clear, confident communicator with strong stakeholder influence.

Collaborative team player who works well across functions. ​

Structured thinking and data-driven approaches to identify root causes and implement sustainable solutions.

Assists engineers in testing and inspecting products at various stages of the production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products. Implements methods and procedures for inspecting, testing, and evaluating products, processes and/or production equipment. Report such data to management and production engineering so problematic areas may be addressed.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Quality Executive (Food Operations)

• Conduct hygiene inspections and product quality assessments to uphold strict safety standards.

• Oversee and ensure proper cleaning, sanitation, pest control, and production practices.

• Verify that microbiological testing and laboratory analyses comply with company policies and regulatory requirements.

• Manage customer feedback and product rejections, and coordinate correctiveand preventive measures.

• Assist in preparations for SFA inspections, as well as internal and externalaudits.

• Keep quality documentation accurate, complete, and up to date.

• Collaborate with cross-functional teams to drive quality and continuous improvement initiatives.

• Carry out any other ad-hoc tasks assigned by the Manager.

Job Requirements:

• Nitec, Diploma, Advanced Diploma, Graduate Diploma, or Degree in Food Science & Technology

• Knowledge of SFA regulations, FSMS and documentation standards will be helpful.

• Detail-oriented, hands-on, and able to follow instructions with precision.

• Capable of working in a fast-paced setting while managing multiple taskseffectively.

• Strong teamwork and communication abilities.

• Training will be provided for fresh graduates.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Leads a manufacturing site to excellence in product quality, operational excellence, and a culture of putting patients first.
• Drives the combined Quality and GOSC strategies to deliver results.
• Interacts with and influences leaders across multiple leadership teams (Core Quality, OUs, and GOSC).
• Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.
• Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.
• Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally.
• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.

PEOPLEMANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATINGFACTORS

Autonomy: Manages department (s) or small unit that includes multiple teams led by managers and / or supervisors. Provides motivational leadership for the area managed. Provides thought and technical leadership. Performs work without appreciable direction.

Organizational Impact: Leads the development of the strategy for own department or business area, ensuring links to the company’s aims and objectives. Management authority to make large business decisions and some strategic decisions. Decisions impact the financial performance, employees, or public image of the operational unit and/or company. Typically has budget or P&L accountability for a department, broad functional area or geography.

Innovation and Complexity: Drives innovation across the business area, encouraging best practice and knowledge sharing. Significantly improves, changes or adapts own department or business area’s processes, systems, products or services. Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Develops long term strategic relationships and alliances with key internal and external stakeholders. Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives. Influences across functions and businesses to negotiate and gain cooperation on operational issues and internal divergent objectives.

Leadership and Talent Management: Directs and leads a department, broad functional area or geography, including one or more teams led by managers and / or supervisors. Determines supervisory relationships, and creates workforce and staffing plans to accomplish business results. Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise. Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience. Experience in the Medical Devices/ Pharmaceutical Industry required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Role Summary and Key Responsibilities

The Senior Manager, Effective Problem Solving (EPS) is accountable and responsible for multiple enterprise critical initiatives:

• System Level Process Owner (SLPO) for the EPS QMS Process
  Serve as the SLPO for Micron’s Effective Problem Solving (EPS) process.  This role is accountable for its effectiveness, compliance, and continual improvement across the global Micron network inclusive of all manufacturing and non-manufacturing processes, products and services. In addition, this role is audited both internally and externally and provides key support for customer audits.

• Owner of the Global Quality Escalation Process
  Own and govern the global Quality Escalation process to ensure significant quality events are escalated to executive leadership in a timely manner, minimizing impact to customers and the supply chain. This includes close partnership with Supply Chain, Customer Quality Engineering (CQE), Quality and Reliability Assurance (QRA), Various Engineering functions and manufacturing sites to ensure that issues are getting the right level of attention required for fast resolution.

• Operational Excellence (OE) Big Rock Program Leadership
  Serve as the owner and primary driver of the Operational Excellence Big Rock, a global program sponsored by key leadership to focus on reducing operational errors. The role requires a strong strategic and data driven approach, the ability to engage multiple manufacturing and nonmanufacturing stakeholders to drive systemic, cross functional improvements.

• Global Team Leadership
  Lead and develop a global team of six engineers responsible for key facets of the EPS process.  These include Material Review Board (MRB), Return Material Authorization (RMA), and Nonconforming Material standards and business process governance.

• AI Enabled Problem Solving Transformation
  You will define and drive the EPS AI roadmap. This includes: establishing a clear EPS AI vision and roadmap for AI solutions, prioritizing and delivering high value AI use cases. Establish strong cross functional collaboration with EPS stakeholders and partner teams for integration and resourcing.  You should have a strong desire for AI capability and knowledge and be able to drive an AI driven problem-solving process in Micron.

Required Competencies:
This role requires a leader who can own enterprise level outcomes, exercise sound judgment under pressure, and drive systemic improvement through influence, data, and disciplined execution

• Enterprise Ownership & Accountability - Demonstrates strong end-to-end ownership for global processes, with the maturity to serve as SLPO and primary HQ auditee for EPS.

• Sound Judgment & Executive Presence - Exercises strong business judgment under pressure, with the ability to assess risk, engage stakeholders for escalation assessment, and engage executives with clarity and credibility.

• Strategic, Data‑Driven Change Leader – Manages portfolio of changes using data to drive prioritization, track progress, and demonstrate value.

• Influence Without Authority - Builds alignment and drives action across global teams and manufacturing sites.

• Systems Thinker & Problem‑Solving Leader - Thinks systemically across manufacturing, supply chain, and design environments; drives teams beyond containment to true root cause and prevention.

• Digital & AI‑Forward Mindset - Curious, pragmatic, and disciplined in driving AI‑enabled problem solving focusing on business value from executable solutions.

• People Leader & Capability Builder - Develops and leads a global team, setting clear expectations, building depth and succession, and maintaining high standards.

• Clear Communicator - Communicates complex issues clearly to executives, auditors, and customers with confidence and accuracy.

Required Qualifications

• Bachelor’s degree in Engineering, Quality, or related discipline.

• 10+ years of experience in Quality, Manufacturing, Engineering, Supply Chain or Operations

• Strong hands-on experience with problem solving and driving large global programs

• Proven people leadership experience (manager-of-managers or senior IC leadership)

Preferred Qualifications

• Experience in semiconductor manufacturing or complex global operations

• Strong executive communication and stakeholder management skills

• Track record of driving systemic, sustainable high impact improvements (not just event closure)

• Track record of managing conflicting priorities across multiple stakeholder groups

• Experienced in defining and prioritizing AI roadmaps, defining AI requirements, and driving solutions