Total 29 admin executive job vacancies in Quality Assurance / Control category in Singapore

UEDA PLATING M SDN. BHD.

MYR 3,300 - MYR 4,000

Experience : 2 – 5 years

Age : 24 year – 35 year

Job Description

JOB QUALIFICATIONS :

1. Degree in Engineering (related field).

2. At least 2 years working experience in QA.

3. Strong analytical, logical thinking and problem-solving skills.

4.Able to communicate effectively with Superior, Customer and Subordinates.

5. The ability to closely follow quality standard.

6. Great team player with the ability to work with minimum supervision.

7. Willing to travel and flexible person.

8. Ability on report writing and documentation.

9. Posses strong leadership quality.

10. Good discipline and attitude.

JOB DESCRIPTION :

1.Attend to customer complaint and feedback to complaint.

2. Follow up on corrective and preventive action taken.

3. Schedule subcontract audit and follow up with subcontractor on quality issues.

4. Conduct monthly quality meeting and inter department meeting.

5. Approve testing lot.

6. Liaise with customer.

7. Evaluate & acknowledge certification (calibration).

8. Monitoring 6S/kaizen activity.

9. Approval for job output and target.

10. Filing/documentation/purchasing.

11. Monitoring QA activity and support subordinate work load when required. 12 Conduct training (to relevant staff) when required.

13. Ensuring Occupational Safety & Health policy is implemented and maintaned in good condition.

BENEFITS :

1. Training for career development.

2. Health care / Insurance policy.

3. Increment and bonus. 

4. Exposure to Company System ISO9001 & ISO14001, Safety & Health, 6S Kaizen System.

5. Attractive Service Award. 

6. Overtime (when is required).

Responsibility :

A. Documents Control

1) Assisting in managing quality document control system.

2) Preparing and revising Quality Procedures for process owner.

3) Preparing Document Change Notice.

4) Issuing document with identification of 'Master Copy', 'Controlled Copy', 'Uncontrolled Copy' and 'For

Training Purpose only'.

5) Updating and maintaining Document Master List and Records Master List and controlling the distribution

of documents within the Quality & Regulatory Compliance Management System (QRCMS).

6) Maintaining Master Copy, Controlled Copy and Obsolete documents.

B. Technical Documentation

1) Assisting in composing and maintaining Technical Documentation in accordance with EU MDR 2017/745 requirements.

2) Liaising with OM to obtain latest Technical Documentation periodically.

C. Audits

1) Assisting in planning and coordinating Supplier / OM's periodic evaluation audit.

2) Participating in Internal Audits, Supplier / OM's periodic evaluation audit and External Audit.

3) Compiling and maintaining audit files.

D. Design and Development

1) Communicating with OM to assess the feasibility of new designs or changes in existing designs.

2) Coordinating with cross-functional teams including Sales and Marketing, QA / QC / RA, to align design and development project objective.

3) Preparing design plan and monitoring project timelines.

4) Preparing sample requisition form for design and development (SRD).

5) Organizing review meeting with team members on every design and development stages.

6) Conducting verification and validation on design and development product for compliance.

7) Completing and maintaining design and development files.

E. Artwork Verification

1) Checking, reviewing and verifying labelling of the device packaging to ensure compliance with customer requirement and Applicable Regulatory Requirements.

2) Liaising with supplier / designer / OM for artwork amendment and conversion.

3) Liaising with customer for artwork amendment and approval.

4) Compiling and maintaining Artwork File.

F. Others

1) Participating in Risk Management Team.

2) Assigning GS1 barcode number for new item / changed item.

3) Assigning lot number for legal manufacturer's product.

4) Performing other work related functions as assigned by superior

Perks & Benefits

• Medical insurance
• Personal leave

**Role: QC Cum Halal Executive - Food Manufacturing**

**Responsibilities:**

- Conduct quality inspections and testing of raw materials, in-process, and finished products to ensure compliance with company standards and regulatory requirements.

- Implement and monitor quality control procedures, including Halal certification requirements.

- Maintain detailed documentation of quality tests, inspection reports, and non-conformance reports.

- Ensure all products meet Halal standards and coordinate with Halal certification bodies for audits and certifications.

- Identify, investigate, and resolve quality issues or product non-conformities.

- Collaborate with production, procurement, and R&D teams to maintain quality standards and improve processes.

- Conduct regular training and awareness sessions on quality protocols and Halal standards for staff.

- Monitor and ensure compliance with food safety regulations and industry standards such as HACCP, GMP, and ISO.

- Manage and update quality control records and certification documentation for Halal compliance.

- Support internal and external audits related to quality and Halal certification.

**Objectives:**

- Ensure all products consistently meet quality and Halal standards.

- Achieve and maintain Halal certification status with minimal non-compliance issues.

- Reduce product rejection rates through improved quality control measures.

- Foster a culture of quality and Halal awareness within the organization.

- Support the company's reputation for quality and Halal integrity in the marketplace.

**Required Skills:**

- Strong knowledge of food safety standards (HACCP, GMP, ISO) and Halal certification processes.

- Excellent attention to detail and analytical skills.

- Good understanding of quality testing methods and laboratory procedures.

- Effective communication and interpersonal skills for cross-department collaboration.

- Ability to interpret regulatory requirements and apply them practically.

- Problem-solving skills and the ability to handle non-conformities effectively.

- Proficiency in documentation, report writing, and record management.

- Relevant educational background in Food Technology, Food Science, Microbiology, or related fields.

- Prior experience in quality control or assurance within the food manufacturing industry, especially with Halal certification, is preferred.

Internal Promotion,Bonus,Salary Increment and Reward

We are looking for a QA Senior Executive/Executive who enjoys being at the heart of our operations. In this role, you will be a key point of contact, working closely with Production, Sales & Marketing, and Procurement to ensure our food safety standards are met every day.

Job Description

• Supplier Quality and Raw material Control: Partner with Procurement to manage our supplier base, reviewing documentation and raw material specifications to ensure every ingredient meets quality and regulatory standards before it enters production.

• Production Quality Partnership: Work alongside the Production team to ensure food safety standards are practically implemented and maintained, investigating any non-conformances to keep our daily operations at peak quality.

• Sales & Market Compliance: Collaborate with Sales & Marketing by providing the final technical review of product labels and artwork, ensuring compliance with regulatory requirements for both local and export markets.

• Audit & Certification Oversight: Support internal and external audits by managing documentation and maintaining Halal certifications and food safety systems to ensure the company remains audit-ready.

• Laboratory & Data Analysis: Take charge of external laboratory testing, from sample coordination to evaluating technical results against our internal benchmarks.

• Internal Knowledge Sharing: Support the team's growth by assisting with internal training sessions that translate complex food safety and quality standards into clear, actionable practices.

Job Requirements

• Higher NITEC / Diploma / Professional Certificates or related field.

• Preferred with good knowledge of Quality Management System (HACCP, BRCGS, FSSC Version 6, ISO 22000)

• Good communication, Organizational and Analytical Skills

• Able to work in a team and independently

• Candidates without experience are welcome to apply

• Working location: 22 Senoko Way (Sembawang)

We will offer the role based on the merit of the candidate.

Job description

We are looking for the right candidate for the position of QA Assistant / Executive to grow with us. You will be responsible for:

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections
• Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field in the F&B industry
• Able to write and converse well in both English & Chinese due to operational needs
• Highly motivated, meticulous and takes initiative

• Partner closely with the Head of Department to manage operational, process-driven workstreams involving coordination, follow-ups, documentation, and execution support.
• Assisting with company incorporation, bank account opening, liaison with agents and consultants, arranging meetings, form filling, KYC processes, and other procedural matters 
• Supporting the management of team spreadsheets and company workflow system issues, including follow-ups and spreadsheet maintenance 
• Assisting in the preparation, organization, collection, and submission of KYC, compliance, and corporate documents 
• Maintaining internal tracking sheets, application progress trackers, document checklists, and databases 
• Performing cost allocation and expense calculations 
• Coordinating information flow between internal accounting, administrative, and legal teams 
• Handling daily follow-ups, including chasing for documents, confirming progress, and recording outcomes
  

Requirements

• Diploma or Degree in Accounting, Finance, Business Administration, Compliance, Corporate Governance, or related disciplines
• 2–5 years of relevant working experience in finance operations, accounting, compliance, corporate secretarial, operations, or administrative coordination roles
• Prior exposure to regulated environments, corporate services, accounting firms, fintech, financial services, professional services, or startup environments is advantageous
• Strong proficiency in spreadsheet tools, particularly Microsoft Excel, and relevant tracking tools

The Executive, Fleet Quality is a critical role focused on ensuring our fleet remains in peak condition through meticulous damage assessment and effective partner workshop management.

How You Will Make An Impact 

• Accident & Damage Claims Processing for the day-to-day of assigned accident and damage cases, including liability assessment, quotation generation, updating of case trackers and handover for billing.

• Support Workshop Management in oversight of vehicle repair progress and throughput across external and fleet partner workshops. Identify and flag anomalies or outliers in workshop delivery schedules or repair quality to maintain fleet availability.

• Workshop Repair Coordination in reviewing, negotiating and approving the quotation to facilitate timely repairs. Provide support in sourcing parts from alternative suppliers in the event of shortages or when more cost-effective options are available. Ensure the Rates Card is kept up to date for accurate usage tracking and billing purposes.

• Manage accident and claims matters by coordinating with insurers and fleet partners for cases of late/non-reporting or breach of policy conditions to facilitate accident reporting.

• Perform Damage Detection through an AI-driven system, including the review of damage images, verification of billable damage, and preparation of quotations for newly identified damages to support investigation and billing purposes.

• Provide Support for Mutual Settlement Processes by liaising with FLASH and updating case progress. Facilitate mutual settlements where possible, and assist with user correspondence, document execution, and notifications to insurers and fleet partners to ensure successful settlement outcomes.

• Invoice Record and Filing, to update, reconcile and file all invoices received from fleet partners and external workshops against the relevant case sheets, trackers and upload into the filing system.

What Makes You A Great Fit

• Intermediate vocational knowledge of motor insurance or automotive workshop environments (typically 2+ years of experience).

• Technical proficiency in assessing vehicle damage and preparing repair cost estimations.

• Clear and professional communication skills to influence and collaborate with both internal teams and external stakeholders.

• Detail-oriented mindset with the ability to identify discrepancies in technical reports or insurance claims.

• Adept at using MS Excel/Google Sheets for data tracking and reporting.

• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!

Job Overview

We are seeking a detail-oriented Compliance Executive to support quality, information security, and environmental management initiatives across regional operations. This role will be responsible for maintaining compliance frameworks, supporting certification activities, coordinating audits, and ensuring adherence to established policies and regulatory requirements.

The successful candidate will work closely with internal stakeholders, certification bodies, and business units to maintain compliance standards and drive continuous improvement initiatives.

Key Responsibilities

Compliance & Management Systems

• Support the administration and maintenance of quality, information security, and environmental management systems.
• Assist in the development, implementation, and periodic review of policies, procedures, and compliance frameworks.
• Maintain document repositories and ensure proper version control of compliance-related records.
• Monitor compliance activities and highlight potential risks or areas requiring management attention.

Audit & Certification Management

• Coordinate internal and external audit activities across business functions.
• Prepare supporting documentation and ensure readiness for certification and customer audits.
• Manage corrective and preventive action processes, including follow-up and closure tracking.
• Liaise with certification bodies and external parties on audit planning and certification requirements.

Governance & Continuous Improvement

• Support management review activities and compliance reporting.
• Work closely with business units to maintain and improve compliance standards.
• Assist in implementing process improvements and standardization initiatives across the organization.
• Coordinate resources and stakeholders involved in compliance and audit activities.

Stakeholder Coordination

• Engage with internal departments, external consultants, auditors, and certification bodies.
• Support compliance-related communications and awareness initiatives.
• Provide administrative and operational support for governance and compliance programs.

Requirements

• Diploma or Degree in Business, Information Technology, Engineering, Quality Management, or a related discipline.
• Minimum 2 years of experience in compliance, quality management, governance, audit, or related functions.
• Familiarity with ISO 9001, ISO 27001, ISO 14001, PDPA, or related compliance standards.
• Experience supporting audits, certification activities, and corrective action management.
• Strong documentation, reporting, and organizational skills.
• Good communication and stakeholder management abilities.
• Ability to work independently in a fast-paced environment.

Preferred Skills

• Professional certifications related to ISO standards, auditing, compliance, or information security.
• Experience supporting Quality Management Systems (QMS) and Information Security Management Systems (ISMS).
• Exposure to IT, technology, or managed services environments.
• Familiarity with government portals, regulatory submissions, or compliance administration processes.
• Knowledge of risk management, governance, and continuous improvement methodologies.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Industry/ Organization Type: Fresh Produce
• Position Title: QA Executive
• Working Location: Pandan Loop
• Working Hours: 5 days (Mon – Fri, 6.00am – 2.00pm)
• Salary Package: Basic salary up to $5,000 + Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Attend container unpacking and carry out quality checks when goods arrive.
• Check pulp temperature, packaging condition, pallet condition, carton labelling, and overall shipment condition.
• Inspect fruit for defects such as bruising, decay, softness, dehydration, physical damage, mould, sunburn, shrivelling, and other quality issues.
• Verify product quality against purchase specifications and supplier agreements.
• Monitor product quality during storage and distribution.
• Carry out regular warehouse quality checks and stock rotation checks.
• Recommend sorting, repacking, disposal, or sales actions based on product condition.
• Ensure cold chain conditions are maintained during handling and storage.
• Prepare detailed Arrival Quality Reports (AQR) with inspection findings and photos.
• Record quality issues with supporting evidence for internal reference and supplier communication.
• Maintain accurate inspection records and quality databases.
• Prepare documents to support supplier quality claims, including reports, photos, temperature records, invoices, and disposal records where needed.
• Coordinate with surveyors, insurers, and suppliers during quality investigations.
• Support the Sales team by responding to customer quality enquiries and feedback.
• Monitor product quality and market feedback at wholesale markets and key customer locations.
• Collect feedback on product appearance, sizing, colour, taste quality, and shelf life.
• Share observations and recommendations with procurement and management teams.
• Follow Singapore Food Agency (SFA) requirements and company food safety procedures.
• Maintain proper hygiene and cleanliness during inspection work.
• Support internal audits and continuous improvement activities.

APPLY NOW!!!

• Diploma or Degree in Food Science, Agriculture, Horticulture, Supply Chain, or related field preferred.
• At least 2 years of experience in fresh produce quality control or quality assurance preferred.
• Able to work independently and communicate clearly with suppliers and customers.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10064 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overall Responsibilities

• Assist the Manager, QA in daily running of the department, ensuring daily checks are in place and that necessary quality, safety and compliance are adhered to

Duties & Responsibilities

• Ensure that daily quality and safety checks are in place, checklists completed and submitted to reporting officer for reference and follow-up
• Execute and monitor procedures related to daily production
• Monitor process flows and ensure its compliance to established parameters
• Evaluate the services of sub-contracted service, for example pest control, cleaning contractors, etc
• Plan and monitor shelf-life studies for current and new products
• Attend daily briefing with operation and action plan for improvement
• Assist with customer complaints or feedback and when microbiological limits have been deviated
• Conduct FSSC and ISO 22000, GMP and local food authorities’ requirements (SFA/MUIS/NEA) training for relevant staff
• Assist reporting officer in pest control routines
• Implement Workplace Safety and Health initiatives planned by QA & Compliance Manager
• Carry out other administrative and operational-related duties in and support the QA & Compliance Department
• Conduct risk assessment profiling for products, ingredients and product contact materials
• Any other duties assigned by reporting officer or Head of Department

Requirements:

• Diploma/Degree in Food Science and Technology, Food Nutrition and Dietetics
• Completed ISO, FSSC, HACCP and/or Risk Management course
• Candidates with 1 to 2 years of experience in a food manufacturing environment will be an added advantage
• Experience in ISO, HACCP, Risk Management and GMP is an advantage
• Proactive, resourceful and adaptable
• Ability to multi-task and work under pressure
• Good communications, interpersonal and team interaction skills
• Good diplomacy (to liaise with external parties such as SFA customers, vendors and other government
• Fresh graduates are welcome to apply, and training will be provided.

As a QA Executive for Amber, you will play a key role in ensuring the overall quality and performance of the product NextGen Management Systems as well as client websites/applications. You will be responsible for designing and executing test plans, troubleshooting issues, and collaborating with cross-functional teams to deliver a seamless and reliable platform for our users. You will ensure that the platform meets high standards of functionality, usability, and security, while continuously striving to enhance the overall user experience.

Key Responsibilities:

• Test Planning & Execution:Develop, document, and execute detailed test plans and test cases based on product requirements.
  Perform manual and automated testing to identify and troubleshoot software defects, ensuring the product meets all quality standards.
  
• Bug Tracking & Reporting:Identify, document, and track software defects using bug-tracking tools.
  Collaborate with developers to communicate issues, provide details for resolution, and verify bug fixes.
  
• Regression & Performance Testing:Conduct regression testing to ensure previous functionality remains intact after new releases or updates.
  Execute performance, load, and stress testing to ensure the platform performs optimally under varying conditions.
  
• Collaboration:Work closely with developers, product managers, and UX/UI teams to understand requirements and participate in sprint planning meetings.
  Provide insights and feedback on user experience, and recommend improvements to enhance product functionality and usability.
  
• Documentation:Create and maintain detailed documentation for test plans, test scripts, and results.
  Prepare and present QA reports to management and stakeholders.
  
• Continuous Improvement:Stay updated on the latest testing methodologies and tools to continuously improve QA processes and tools.
  Identify opportunities for automation to improve efficiency in testing.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Quality Assurance, preferably in software testing or SaaS-based products.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience in manual and automated testing tools such as Selenium, JIRA, or similar.
• Familiarity with Agile and Scrum methodologies.
• Basic understanding of programming languages like Java, Python, or SQL.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work in a fast-paced environment.

Preferred Skills:

• Experience with testing in web applications.
• Familiarity with API testing tools like Postman.
• Knowledge of version control systems like Git.
• Basic understanding of security and compliance testing for web applications.

Roles & Responsibilities

We are looking for a dedicated and experience Senior Executive *Quality Assurance) to join our team for Enhanced Registration Framework (ERF) and Edutrust Certification Scheme. In this role, you will play a key role in ensuring compliance with ERF, Edutrust and ATO requirements; conducting audits and enhancing quality assurance processes to uphold the highest standards in education and student protection.

Key Responsibilities:

Under ERF, you are required to maintain updates and records are proper for the following:

• Registration of PEI
• Approval changes of PEI names
• Approval for changes to premises
• Notification on changes to managers
• Notification on changes in memebership of Academic and Examination Board
• Notification on deployment of teachers
• Seeking permission to offer courses (locally or overseas)
• Change of ownership of PEI

Under Edutrust Certification Scheme and ATO, you are required to prepare and maintain updates and records are proper for the following:

• Develop and implement Quality Frameworks - establish and maintain an Education Excellence Framework that aligns with CPE and SkillsFuture standards
• Regulatory Compliance - Ensure all poicies, systems and procedures comply with Edutrust requirements
• Audit and Continuous Improvement - Conduct regular internal audits, identify areasa for improvement, and implement corrective actions
• Documentation and Reporting - MAintain comprehensive records of quality assurance processes, audits and findings for compliance and continuous improvement
• Collaborate across Departments - Work closely with different teams to enhance institutional policies and ensure consistent quality standards
• Monitor Corrective Actions - Verify that corrective and preventive actions are effectively implemented and sustaines

Requirements:

• Diploma / Degree holder with a minimum of 2 years of experience in ATO; ERF; Edutrust Quality Assurance
• Strong understanding of ATO; ERF; Edutrust certification principles and quality assurance frameworks
• Experience in auditing and process improvements within an educational institution or similar environment
• Excellent problem-solving skills; with the ability to identify root causes and develop effective solutions
• Strong organizational skills, attention to detail, and the ability to manage multiple task effectively
• Ability to work both independently and collaboratively in a dynamic and cross-functional environment
• ACTA / ACLP and DACE / DDDLP qualifications will be advantageous
• PDPC Certified qualifications will be advantageous

What We Offer:

• Dynamic and Collaborative Environment
• Attractive remuneration package
• Opportunity to make a meaningful impact in the education sector

If you are a detail-oriented QA professional with a passion for ensuring educational excellence, we want to hear from you.

Company Overview

Poli Medical Company Pte Ltd is a Singapore-based pharmaceutical manufacturer with an HSA-certified GMP facility. Established in 1971, it specializes in natural herbal supplements, contract manufacturing, and distribution of health and food supplements under the TruLife brand.

Job Summary

A Quality Control Executive inspects, tests, and samples materials and products to detect defects and deviations from specifications. You will monitor production operations, review documentation, and recommend corrective actions to ensure product safety and quality compliance.

Responsibilities

• Inspect materials, parts, and products on the production floor and in the warehouse to identify defects and deviations from specifications
• Conduct incoming inspections and accurately record inspection results for traceability
• Assist the Quality Team with daily inspection activities, including monitoring temperature and humidity controls to maintain product integrity
• Review and verify production documentation such as batch records to ensure compliance with quality standards
• Perform quality assurance inspections on incoming and outgoing goods to maintain product quality
• Monitor production quality by recording inspection and test results, identifying trends, and recommending process adjustments to prevent defects
• Communicate inspection findings clearly and collaborate with production teams to implement corrective actions promptly

Required competencies and certifications

• Diploma or Degree in Food Science, Food Technology, or related disciplines

Preferred competencies and qualifications

• Strong analytical and problem-solving skills applied to quality control processes
• Excellent interpersonal and communication skills for effective reporting and teamwork

Brief Summary:

We are seeking a detail-oriented Regional ISO Compliance Executive to ensure adherence to international standards and enhance our compliance framework. This role involves managing documentation, facilitating audits, and collaborating with internal stakeholders.

Responsibilities:

• Maintain and update the online repository of documents related to ISO 9001, ISO 27001, ISO 14001, and PDPA policies.
• Ensure effective documentation control and distribution, as well as compliance preparedness for Management Review.
• Assist in the planning and execution of internal and external audits to ensure readiness for certification body reviews and customer assessments.
• Coordinate with certification authorities regarding audit arrangements and manage the logistics of sample collection and testing.
• Oversee internal and external corrective action reports (CAR).
• Collaborate with consultants and internal teams to achieve and maintain ISO certifications (ISO 9001, ISO 27001, ISO 14001, DPTM, etc.).
• Address all audit requests from businesses and coordinate necessary resources.
• Perform additional tasks as assigned by the Regional ISO Compliance Manager or Head of Management Information Systems.

Requirements:

• Relevant certifications in ISO 9001, ISO 27001, ISO 14001, and PDPA are required.
• Minimum of 2 years of experience in a fast-paced environment, with prior involvement in internal audits and ISO implementation.
• Experience in the IT sector is advantageous.
• Strong analytical, reporting, and presentation abilities.
• Proficient in managing cross-departmental communication.
• Familiarity with Singapore government portals such as GeBiz and Corp Pass is a plus.
• Ability to thrive in a demanding and high-pressure environment.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

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Job Description & Responsibilities:

• Ensure all cleaning operations strictly follow company Standard Operating Procedures (SOPs) and industry standards
• Conduct routine and random site inspections to assess cleanliness, hygiene standards, and staff performance
• Maintain comprehensive records of inspection results, issues identified, and actions taken
• Report service gaps and operational issues promptly to the Resident Manager and Operations Team
• Collaborate with the Operations Team to implement corrective and preventive actions (CAPA)
• Identify recurring issues and support continuous process improvements to enhance cleaning quality
• Assist in reviewing and updating SOPs as needed
• Provide on-the-ground support during audits or client site visits
• Recommend and coordinate retraining sessions for cleaning staff when quality standards are not met
• Participate in onboarding and training sessions for new cleaning personnel, focusing on quality standards
• Investigate and document customer complaints, determine root causes, and recommend resolutions
• Track and analyze trends in inspection data to propose improvements and reduce non-conformance rates
• Ensure availability and proper use of cleaning materials and equipment as per standards
• Support the evaluation and implementation of new cleaning tools, products, or technologies
• Foster a culture of accountability and excellence in cleaning performance across all teams

Job Requirements:

• Minimum Diploma holder; Fresh graduates are welcome to apply
• Strong observational, reporting, and analytical skills
• Bilingual preferred (spoken and written) to effectively communicate with diverse teams
• Proficient in Microsoft Excel, Word, and PowerPoint
• Strong interpersonal skills with the ability to work independently and as part of a team
• Detail-oriented with a proactive approach to problem-solving