Total 5 Senior Executive level PR / Media / Communications job vacancies

Responsibilities:

• Work closely with the marketing team and be responsible for digital marketing campaigns.
• Run all online advertising channels and social media networks such as Facebook, Instagram, etc.
• Responsible for handling and conceptualizing new on-site ideas to create the best user experience on all digital platforms.
• Manage online marketing and advertising campaigns.
• Schedule and execute all email marketing campaigns.
• Collect, analyse and document results from advertising campaigns.
• Responsible for planning and working within company's marketing budget.
• Run and evaluate customer survey research and market data.
• Stay up-to-date on digital marketing methods and techniquess available.
• Work with marketing staff, graphics designers to create strong digital marketing campaigns.

Requirements:

• Self-motivated, discipline, independant and willing to learn.
• Able to work under pressure and meet tight deadlines.
• Good in writing creative contents for social media.
• Degree/Diploma in Graphic Design, Graphic Arts, or equivalent.
• At least intermediate creative drawing abilities.
• Innovative design approach.
• Strong organizational and time-management skills.
• Proficiency in Adobe Creative Suite.
• Basic Knowledge in Photo/Video editing.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

職責：

• 與行銷團隊緊密合作，負責數位行銷活動。
• 經營所有線上廣告管道和社交媒體網絡，例如 Facebook、Instagram 等。
• 負責處理和構思新的現場創意，以在所有數位平台上創造最佳用戶體驗。
• 管理線上行銷和廣告活動。
• 安排並執行所有電子郵件行銷活動。
• 收集、分析和記錄廣告活動的結果。
• 負責制定和執行公司行銷預算。
• 進行並評估客戶調查研究和市場數據。
• 隨時了解最新的數位行銷方法和技巧。
• 與行銷人員、平面設計師合作，打造強而有力的數位行銷活動。

要求：

• 自我激勵、自律、獨立，並且樂於學習。
• 能夠承受壓力並按時完成任務。
• 擅長撰寫社群媒體創意內容。
• 平面設計、平面藝術或相關專業的學位/文憑。
• 至少具備中級繪畫能力。
• 創新設計方法。
• 較強的組織能力和時間管理能力。
• 精通Adobe創意套件。
• 具備照片/影片編輯的基礎。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

職責：

• 與行銷團隊緊密合作，負責數位行銷活動。
• 經營所有線上廣告管道和社交媒體網絡，例如 Facebook、Instagram 等。
• 負責處理和構思新的現場創意，以在所有數位平台上創造最佳用戶體驗。
• 管理線上行銷和廣告活動。
• 安排並執行所有電子郵件行銷活動。
• 收集、分析和記錄廣告活動的結果。
• 負責制定和執行公司行銷預算。
• 進行並評估客戶調查研究和市場數據。
• 隨時了解最新的數位行銷方法和技巧。
• 與行銷人員、平面設計師合作，打造強而有力的數位行銷活動。

要求：

• 自我激勵、自律、獨立，並且樂於學習。
• 能夠承受壓力並按時完成任務。
• 擅長撰寫社群媒體創意內容。
• 平面設計、平面藝術或相關專業的學位/文憑。
• 至少具備中級繪畫能力。
• 創新設計方法。
• 較強的組織能力和時間管理能力。
• 精通Adobe創意套件。
• 具備照片/影片編輯的基礎。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

Benefits:

• Basic Salary up to $3,800
• 5 Days Work Week (Mon-Fri, 10am - 6pm)
• Hybrid Working Arrangement
• Career Progression Opportunities
• Supportive and Collaborative Work Environment

About the Role

We are seeking a Customer Relationship Executive to join our growing team. The ideal candidate is customer-focused, proactive, and passionate about building strong client relationships. You will be responsible for maintaining excellent customer experiences, addressing enquiries, and supporting clients throughout their journey with the company.

Key Responsibilities

Customer Relationship & Service Excellence

• Build and maintain positive relationships with clients through professional and timely communication.
• Respond to customer enquiries, requests, and feedback effectively across various communication channels.
• Provide personalized support and solutions to enhance customer satisfaction and retention.
• Serve as the main point of contact for assigned clients and ensure a positive customer experience.

Client Support & Coordination

• Coordinate with internal departments to ensure prompt resolution of customer issues.
• Assist clients with account-related matters, documentation, and service requests.
• Follow up on customer enquiries and maintain accurate records of all interactions.
• Support onboarding processes for new clients and ensure a smooth customer journey.

Administrative & Reporting Duties

• Maintain and update customer records in the company's database.
• Prepare reports and track customer engagement activities.
• Assist in scheduling appointments, meetings, and client follow-ups.
• Ensure all customer information is handled with confidentiality and accuracy.

Operational Support

• Identify opportunities to improve customer satisfaction and service processes.
• Support company initiatives, customer engagement activities, and events when required.
• Adhere to company policies, procedures, and service standards.

Key Requirements

• Minimum Diploma qualification or equivalent.
• At least 1 year of experience in customer service, customer relations, hospitality, sales support, or related fields.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with a positive and professional attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to speak multiple languages is an advantage due to interactions with clients from diverse backgrounds.

About Company:

Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:

- Managing and update official social media platforms and websites

- Copywriting for social media, website, articles

- Brainstorming and proposing new promotional plans to boost brand image and awareness

- Preparing press releases for announcements

- Managing community outreach such as liaising with KOLs and community leaders

- Manage digital promotion (Google Ads, Facebook Ads, Meta Ads, etc.)

- Develop and adapt promotional plans to align with each product release

- Conduct data analysis from social media, surveys, and ad campaigns to optimize performance

- Other ad hoc duties as assigned by the company

Job Requirements:

- Minimum Diploma/Degree in Marketing/Communications or equivalent

- At least 1-2 years of relevant work experience

- Those with no experience, but having relevant skills and exposure are welcome to apply

- Strong understanding of social media and/or digital marketing platforms

- Excellent communication skills in English, both written and oral

- Proficiency in Japanese would be a plus point, to liaise with Japanese stakeholders, but not essential

- Willingness to learn the trading card games to better promote branding and products

- Familiarity with games, anime or internet culture will be a strong advantage

- Strong problem-solving skills with the ability to think creatively and resolve challenges effectively

- Strong team player with excellent interpersonal and communication skills

- Able to prioritize tasks and manage time efficiently in a fast-paced environment

- Open to work on occasional weekends/public holidays for Company events when needed

- Open to travel overseas for business trips when required

Compensation:

- Working location: CBD, Singapore

- Working hours: Monday to Friday 8.5 hours/day including 1 hour lunch break

- Flexible reporting time to work between 8.30am to 10am; 1 hour lunch break between 11.30am to 2pm

- AWS and Performance bonus

- Annual leave and medical leave

- Medical and Group insurance benefits