Total 5 Manager administration assistant job vacancies in PR / Media / Communications category in Singapore

Role Overview

We are looking for a creative, commercially minded and hands-on Social Media Assistant Manager / Manager to lead and execute the brand’s social media presence across key digital platforms. This role will be responsible for building brand awareness, driving engagement, supporting traffic/conversion objectives, and ensuring content aligns with the overall brand direction. The ideal candidate understands both content storytelling + performance mindset and can work effectively in a lean, fast-moving environment.

This is an individual contributor role to begin with, requiring a proactive and hands-on individual who is comfortable balancing strategy, execution, creator relationship management, and cross-functional collaboration.

Key Responsibilities

1) Social Media Strategy & Planning

• Develop and execute the brand’s social media strategy aligned with business and marketing goals

• Own monthly social media calendar across key campaigns, launches and seasonal moments

• Identify content opportunities across organic, trend-led and always-on communication

• Ensure platform-specific strategies across Instagram, TikTok, Facebook, LinkedIn (where relevant)

• Recommend improvements based on platform shifts, consumer behavior and competitor movements

2) Content Creation & Execution

• Lead end-to-end social content planning including reels, short-form videos, static assets, UGC, BTS and campaign storytelling

• Brief internal creative/design teams on content requirements

• Support simple in-house content creation including quick edits, reactive content and trend-led assets

• Ensure brand consistency across copy, visual tone and storytelling

• Optimize content mix for awareness, engagement and conversion

3) Community Management, Influencer Marketing & Brand Advocacy

• Manage day-to-day community engagement including comments, DMs, customer conversations and social interactions while maintaining brand tone of voice

• Identify, research and build a pipeline of relevant content creators, influencers, KOLs and brand advocates aligned with the brand’s positioning and audience

• Manage end-to-end creator outreach, seeding, gifting, relationship management and partnership coordination

• Build and maintain strong relationships with creators, agencies and external partners to support ongoing collaborations

• Support influencer-led campaigns across product launches, seasonal collections and brand storytelling moments

• Coordinate seeding calendars, product movement and collaboration timelines with internal teams

• Identify UGC, advocacy opportunities and community-led content that can strengthen social presence and brand trust

• Evaluate creator fit based on audience quality, content relevance and brand alignment, not just follower count

• Track creator and partnership performance including engagement, reach, quality and overall contribution

4) Social Growth, Events & Activations

• Support social-led traffic, engagement, awareness and brand affinity growth

• Coordinate brand events, store activations, launch events and experiential opportunities involving influencers, creators and community partners

• Identify opportunities for partnerships, social activations and community-led brand experiences

• Work closely with Marketing, Retail, Public Relation, E-commerce and Creative teams to ensure campaigns and activations are aligned

• Support seasonal campaigns, collaborations and major brand initiatives through social-first storytelling

5) Performance Tracking & Reporting

• Track KPIs such as engagement, reach, follower growth, saves, CTR, traffic and conversion contribution

• Analyze best-performing content formats, creator performance and audience behavior

• Share monthly reports, insights and optimization recommendations

• Monitor competitor and category trends regularly

• Use data to refine content, creator strategy and campaign direction

Requirements

- 4–5+ years experience in Social Media / Digital Content / Brand Marketing

- Experience in fashion, lifestyle, retail, e-commerce or consumer-led brands preferred

- Strong understanding of Instagram, TikTok, Meta ecosystem and evolving social trends

- Comfortable balancing strategy + execution (not just planning)

- Good eye for aesthetics, storytelling and social-first content

- Strong copywriting and communication skills

- Familiarity with Canva, CapCut, Adobe Suite or basic editing tools

- Experience with scheduling/reporting tools (Meta Business Suite, Sprout, Hootsuite etc.)

- Analytical mindset with understanding of engagement, traffic and performance metrics

- Experience in influencer outreach, seeding and creator relationship management is a strong advantage

- Comfortable coordinating campaigns, activations and external relationships

- Highly organized and comfortable working in lean, fast-paced environments

- Self-starter with a proactive and hands-on approach

Location: Pasir Panjang

Contract Period: 11 months

Salary: Up to $5,475

Job Description:
We are seeking a detail-oriented and proactive individual to support digital content assessment, platform curation, partner management, and project administration. The role involves reviewing content for alignment with objectives, engaging with partners, and supporting funding and project processes.

Key Responsibilities:

1. Content & Script Assessment

• Ensure content aligns with organizational objectives and intended audience segments.
• Perform content compliance checks to ensure messaging, values, and guidelines are met.

2. Digital Platform Suitability & Curation

• Review content suitability across digital platforms such as TikTok, YouTube, and Instagram.
• Support assessment of emerging digital formats and audience engagement trends.

3. Partner & Stakeholder Management

• Serve as the primary liaison with assigned partners, including vernacular and youth-focused partners.
• Build and maintain strong working relationships, ensuring smooth communication and timely deliverables.
• Provide clear, actionable feedback to partners throughout the concept-to-production workflow.

4. Project Administration & Funding Support

• Track partner milestones, approvals, and deliverables to support timely funding disbursements.
• Maintain meticulous records of approvals, compliance checks, and production documentation.

5. Support for Appointment of New Media Partner for Singapore Media Festival

• Assist the New Media team in identifying, evaluating, and onboarding a new media partner for the Singapore Media Festival, given that current partnerships end in 2025.

Requirements:

• Degree in Communications, Media, Marketing, or a related field.
• Experience in content assessment, digital platform curation, or media production.
• Strong project management and organizational skills.
• Excellent communication and stakeholder engagement abilities.
• Knowledge of social media trends and emerging digital formats.

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Account Management

• Develop strategic and integrated plans to enhance the customer journey across digital and on-ground channels.
• Serve as the primary point of contact for assigned clients, ensuring consistent communication and relationship management.
• Build and maintain strong relationships with senior client stakeholders, decision-makers, and key influencers.
• Lead the project management process, ensuring timely, high-quality, and cost-effective delivery of solutions aligned with client objectives.
• Participate in the briefing and discovery phase to understand client needs, identify business challenges, and contribute strategic insights.
• Effectively manage client concerns and escalate issues to the Account Director when necessary.
• Collaborate with internal creative and strategy teams to develop innovative and impactful solutions.
• Maintain accurate tracking and reporting of key account metrics through the company’s CRM platform, including billing and profitability.
• Organize and maintain account documentation and archives for internal reference and continuity.

Event Management

• Develop a thorough understanding of each client’s unique event requirements, including layout planning, site inspections, and coordination with external service providers.
• Provide attentive, personalized client service with clear and confident communication.
• Plan and execute events aligned with client objectives, proactively identifying and resolving potential challenges.
• Manage various event formats, including roundtables, conferences,hospitality functions, and appreciation events.
• Oversee all phases of event execution, from budgeting and planning toon-site management and post-event reporting.
• Negotiate with and coordinate third-party vendors to fulfill event production needs and ensure high-quality delivery.
• Work collaboratively with internal teams to ensure seamless event execution, including troubleshooting and real-time client support.
• Maintain a strong understanding of the company’s offerings and communicate these effectively to clients.
• Provide regular updates on project status, client interactions, and key developments on a weekly basis.

 Requirements

• Minimum 3–4 years of relevant experience in MICE (Meetings, Incentives, Conferences, and Exhibitions), hospitality, tourism, integrated marketing agencies, or related industries.
• Strong client service orientation with excellent communication and negotiation skills.
• Self-motivated with a high degree of initiative, sound judgment, and personal accountability.
• Proven ability to manage multiple tasks and perform well under pressure.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel); strong writing and proofreading skills are essential.
• Ability to work independently while being a dependable and detail-oriented team player.
• A fast learner with efficiency, adaptability, and a strong sense of urgency.

Get to Know the Team

Our team drives Grab's growth by optimizing media spend, aligning resources, and building campaigns. As a strategic partner, we collaborate across Marketing, Growth Strategy and Planning, Media Partners, and Agency Partners to ensure seamless execution and successful marketing and media campaigns. With expertise in performance marketing, we maximize campaign efficiency and return on investment through data-driven insights. Our end-to-end campaign management ensures every media touchpoint aligns with Grab's goals. Through cross-channel integration, we create a cohesive presence across all media channels, directly affecting Daily Transacting Users (DTUs) and GMV.

Get to Know the Role

You will lead daily media strategy and operations for Grab business/ vertical: Mobility, Express and Travel in Vietnam. Pioneer to achieve user acquisition and GMV, cross-products adoption and reactivation targets across all digital channels while providing expertise to key stakeholders. Additionally, you will initiate projects to achieve efficiency and performance of business vertical growth.

You will report to the Vietnam Paid Media Manager and work onsite at Grab office, Mapletree Business Centre, HCMC.

The Critical Tasks You Will Perform

1. Digital and Integrated Paid Media Planning & Execution (~30%)

• Translate business and marketing briefs into full-funnel media plans for Transport, Express, and Travelers.
• Mix and manage investment across channels: Meta, Google (incl. App/PMAX), TikTok, programmatic/ad networks, OEMs, local publishers, etc.
• Ensure clear targeting frameworks (city, segment, persona), objectives, pacing, and caps per campaign.
• Own day-to-day campaign setup governance with the agency (naming, tracking links, events, placements, QA) to avoid leakages or misfires.

2. Performance Optimisation & Test-and-Learn (~20%)

• Monitor daily/weekly performance against reach, quality reach, sessions, new MTU, DTU, reactivated TU, orders, CAC/CPR and cost per session/booking metrics.
• Lead iterative optimisation (budgets, bids, audiences, creatives, placements, city splits) to scale winners and cut waste.
• Design and run structured experiments and explore new channels (ad networks, OEMs, local publishers), formats (creator-led, social-first, DOOH tie-ins) and optimisations (e.g. registration vs booking, iOS expansion, predictive AI segments).
• Synthesise results into clear insights and playbooks for Mobility VN and regional sharing.

3. Local Market Agility Strategy (~20%)

• Maintain a sharp understanding of VN cities, segments, seasonality, weather/supply dynamics and competition; translate into geo- and cohort-based media tactics.
• Partner with vertical marketing and ops to:
  • Prioritise growth cities, churn-risk cities and seasonal opportunities.
  • Calibrate monthly city-level and segment-level budgets accordingly.
  • Support international travelers and expat workstreams where relevant to Mobility VN (feeder markets, pre-trip, local expats in key cities).

4. Stakeholder & Agency Management (~20%)

• Agency management: Align on briefs, channel strategy, phasing and KPIs.
• Review media plans and post-campaign reports; push for stronger insights and next-step recommendations.
• Internal stakeholders:
  • Work with vertical marketing leads (Transport, Express, Travelers) as media counterpart – consult on channel mix, audiences, creative needs and measurement.
  • Partner with Finance on forecasting, accruals and reconciliations.
  • Collaborate with Growth Planning/ Martech/Analytics to ensure tracking integrity, experiment design, and dashboard usage.

5. Governance, Reporting & Documentation (~5%)

• Produce weekly/monthly performance reports: Results vs target, key drivers, risks, mitigations, and next optimisations.
• Maintain accurate budget trackers and raise over/underspend risks early with options (reallocation, scope changes, pauses).
• Keep setup, experiment, and city-strategy playbooks up to date for VN Mobility and support onboarding of new team members.
• Support the training and mentoring of junior team members on paid media best practices
• Ensure compliance with platform policies and advertising regulations in the Vietnam market

Key Responsibilities:

• Conduct content compliance checks according to guidelines and national values
• Review content suitability across digital platforms (TikTok, YouTube, Instagram)
• Support assessment of emerging digital formats and audience engagement trends
• Provide actionable feedback to partners throughout concept-to-production workflows
• Track partner milestones, approvals, and deliverables to support funding disbursement
• Maintain accurate records of approvals, compliance checks, and production documentation
• Assist in identifying, evaluating, and onboarding a new New Media partner
• Support transition and setup of new partnerships following conclusion of existing agreements

Requirements:

• Degree in Communications, Media Studies, Marketing, Digital Media, or related field
• Experience in project management and stakeholder coordination
• Strong understanding of digital content formats and platform-specific requirements
• Experience working with government agencies is advantageous

Attn: Felicia Lim

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176