Total 1,019 web developer job vacancies in Others category in Singapore

· Master's or Bachelor’s degree in Computer Science/Information Technology/ Programming & Systems Analysis/Science (Computer Studies) faculties.

·        8+ years of hands-on experience with Microsoft Business Intelligence Tools

o Power BI Desktop, Power BI Service, and Power BI Report Server

o Advanced DAX and Power Query (M) development; experience with row-level security (RLS), incremental refresh, and deployment pipelines

o   Proficient in SQL Server Reporting Services (SSRS) report development and SQL Server Integration Services (SSIS) package design and maintenance

·        Proficient in writing, tuning, and optimizing complex SQL queries; strong knowledge of database engine internals and query execution plans

·        Practical experience with .NET (C# preferred)for BI tooling, custom connectors, or data workflow components

·        Stakeholder Management/Collaboration - Collaborate with project manager/Product Owner, business analyst, and infrastructure teams to gather and analyze the requirements & work on incident resolution

·        Proven experience working in Agile development environments (JIRA Scrum, Kanban)

·        Experience in Control-M configuration & management

·        Familiarity with AWS data services (S3, Redshift, Glue, or equivalent)

·        AI Proficiency

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field—or equivalent practical experience.

Technical Skills

• Experience with full-stack web development using modern technologies (e.g., React, Vue, Angular for frontend; Node.js, Python, Java, or similar for backend).

• Good knowledge of at least one programming language such as JavaScript/TypeScript, Python, Go, Java, or C#.

• Familiarity with version control systems (Git).

• Basic understanding of relational or NoSQL databases.

Preferred (Nice to Have)

• Exposure to DevOps concepts such as CI/CD, cloud environments (AWS/GCP/Azure), Docker, or automation tools.

• Experience with AI-assisted coding tools (e.g., GitHub Copilot, ChatGPT, Codeium) and ability to evaluate generated code.

As a Full Stack Developer, you will be responsible for the design, implementation, testing and deploying end-to-end software solutions with the following key responsibilities:

• Communicate with project team to understand and gather user requirements and translate them into clean, maintainable codes

• Analyses the impact of the change requests and manage request including any changes to the interfacing and dependent systems, counter propose any process

• Manage changes, document test script, plan and execute for SIT, if any, end user testing, update system processes.

• Perform release planning and execution

• Bachelor’s degree/Diploma in Computer Science, Computer Studies, Information Technology or related disciplines

• Minimum 3 years of experience with integration, frontend and backend focusing on Angular/Python, .Net Framework, .Net Core, ASP .Net (C#), MSSQL, JavaScript, jQuery, HTML, CSS, UI / UX, Flutter & ReactJS experience will be advantage.

• Ability to work in a team as well as independently

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

Required skill sets with .NET :

• Python

• Azure cloud (OCR, AI foundry)

• Machine learning (regression)

• Angular for website/dashboarding

• Kubernetes

Working hours :

8:30am to 6pm (Monday to Friday) onsite, no hybrid option.

Role Overview
You will design and build intelligent workflow systems that combine low-code automation, cloud services, and AI capabilities. The role focuses on developing scalable integrations, deploying solutions on Azure, and implementing AI-driven features that enhance human decision-making in operational workflows.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enablestructured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions on Microsoft Azure
• Develop pipelines that ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to optimise AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reporting tools to track AI performance and workflow efficiency
• Implement secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and design automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks to support scalability and deployment
• Collaborate with product and UX teams to refine systems based onuser behaviour and operational feedback

Expected Outcomes

Production-ready automation workflows that reduce manual administrative work

AI-assisted decision tools that improve prioritisation and operational responsiveness

Scalable cloud-based systems integrating automation, data, and AI capabilities

Well-documented solutions that can be maintained and expanded across deployments

Who We’re Looking For

• Currently pursuing Diploma/Degree in Information Technology or a related field
• Great communicator with a proactive mindset
• Detail-oriented & organized
• Team player who can also work independently
• Able to commit to a full-time internship for at least 4 months

Role Overview
You will design and build intelligent workflow systems that combine low-code automation, cloud services, and AI capabilities. The role focuses on developing scalable integrations, deploying solutions on Azure, and implementing AI-driven features that enhance human decision-making in operational workflows.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enablestructured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions on Microsoft Azure
• Develop pipelines that ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to optimise AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reporting tools to track AI performance and workflow efficiency
• Implement secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and design automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks to support scalability and deployment
• Collaborate with product and UX teams to refine systems based onuser behaviour and operational feedback

Expected Outcomes

• Production-ready automation workflows that reduce manual administrative work
• AI-assisted decision tools that improve prioritisation and operational responsiveness
• Scalable cloud-based systems integrating automation, data, and AI capabilities
• Well-documented solutions that can be maintained and expanded across deployments
  
  Who We Are Looking For!
• Curious and eager to learn about AI, automation, and cloud technologies
• Interested in building real-world workflows using tools like Power Automate / Power Apps / Azure
• Problem-solvers who enjoy improving how things work
• Basic exposure to tech, data, or coding (nice to have, not required)
• Comfortable learning new tools and systems quickly
• Interested in AI tools like ChatGPT / Azure OpenAI
• Able to think logically and work with structured processes
• Good communication and teamwork mindset
• Hybrid working arrangement - 1 day WFH

Key Responsibilities

• Design, develop and maintain scalable full stack applications using Java, Spring Boot, and REST APIs
• Build responsive and user-friendly frontend interfaces using HTML, CSS, JavaScript, and React
• Develop and integrate RESTful APIs and third-party services
• Work with SQL and NoSQL databases for efficient data storage and retrieval
• Implement secure coding practices and ensure application security standards
• Participate in code reviews, testing, and debugging activities
• Write and execute unit tests to ensure code quality and performance
• Use Git version control for source code management
• Collaborate with project managers, business analysts, and QA teams
• Support deployment, troubleshooting, and performance optimization

Required Skills & Experience

• 3 years experience as a Full Stack Developer
• Strong backend development experience in Java / Spring Boot
• Frontend development experience in React, JavaScript, HTML, CSS
• Experience building and consuming REST APIs
• Knowledge of SQL / NoSQL databases
• Familiar with Git version control
• Experience in unit testing frameworks
• Understanding of secure coding practices
• Strong analytical and problem-solving skills
• Ability to work independently and in a team environment

About the role As an Associate Consultant (Frontend Developer) at BT Automation Singapore Pte Ltd, you will develop and deliver high-quality software solutions for clients. This full-time, in-office role in Singapore involves collaborating with developers and project managers to design, build, and deploy advanced web applications.

Responsibilities

• Write clean, efficient, and maintainable frontend code using HTML, CSS, and JavaScript to deliver robust web applications
• Collaborate with backend developers to integrate frontend components with server-side functionality, ensuring seamless user experiences
• Participate actively in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment to meet project goals
• Implement responsive design techniques and ensure cross-browser compatibility to optimize accessibility and usability
• Contribute to continuous improvement of frontend development processes and tooling to enhance team productivity and code quality
• Provide technical guidance and mentorship to junior developers to foster skill development and knowledge sharing

Preferred competencies and qualifications

• Prior experience with ServiceNow platform is an advantage
• ServiceNow CSA, CAS, and ITSM certifications are preferred
• Proficiency in popular frontend frameworks and libraries such as React, Angular, or Vue.js
• Experience with responsive design and cross-browser compatibility
• Familiarity with version control systems such as Git
• Strong problem-solving and communication skills
• Passion for staying current with the latest frontend development trends and technologies

Other Information

What we offer At BT Automation Singapore Pte Ltd, we provide a supportive and rewarding work environment with competitive salaries, comprehensive health benefits, and opportunities for professional development and career growth. Our culture encourages collaboration, innovation, and work-life balance.

About us BT Automation Singapore Pte Ltd is a leading provider of enterprise automation solutions. We partner with organizations across industries to streamline business processes and drive digital transformation. Our talented team delivers exceptional customer service and innovative technology solutions.

Responsibilities

1. Design, build, and maintain high-throughput RESTful and gRPC APIs consumed by web, mobile, and partner integrations.

2. Architect and evolve microservices using Java (Spring Boot), ensuring clear service boundaries, resilience, and observability.

3. Own end-to-end delivery of features — from technical design and implementation to deployment and monitoring in production.

4. Drive performance tuning, database optimization (SQL and NoSQL), and cost-efficient infrastructure decisions.

5. Contribute to engineering standards — code review, documentation, incident response, and mentoring junior engineers.

6. Collaborate with product, infrastructure, and frontend teams to shape requirements and deliver reliable, scalable solutions.

Requirements

1. 5+ years of backend engineering experience, with at least 3 years in Java and Spring Boot.

2. Solid understanding of microservices design patterns, distributed systems, and event-driven architecture (Kafka or similar).

3. Strong experience with relational databases (PostgreSQL / MySQL) and caching layers (Redis).

4. Hands-on with cloud platforms (AWS, GCP, or Azure) and containerisation (Docker, Kubernetes).

5. Comfortable owning systems end-to-end — writing tests, setting up CI/CD pipelines, and responding to production incidents.

6. Clear communicator who can articulate trade-offs and influence technical direction across teams.

EA Reg Number: R21103035 

EA License Number: 07C3924 | Company RegistrationNo: 200609504D

iOS Developer (Mobile)

We Build Reliable Solutions – For Customers, Company, and Country.
You will be part of the Digital Technology Team and work with fellow engineers to innovate, build, and deploy digital products that empower more than 3,800 employees within our client’s organisation.

Our solutions enable sustainable, high-quality lifestyles, help consumers save energy and cost, and support national goals for a sustainable and liveable city. Now, imagine the impact you can create.

Job Overview

• You will be part of the iOS development team and work closely with Android and backend teams to roll out mobile app features for both internal and external customers.
• We are looking for engineers who are passionate about building high-quality mobile experiences and enabling product teams, business stakeholders, and partners to iterate faster.
• The successful candidate is self-driven, passionate, and comfortable executing consistently in an agile, fast-paced environment.
• You are expected to leverage modern development tools, including AI-assisted coding tools, to improve developer productivity, code quality, and delivery speed.

What You’ll Do

• Develop, enhance, and maintain our suite of iOS applications using Swift.
• Collaborate within a Scrum team to design, implement, test, and ship mobile features.
• Actively use AI tools (e.g. GitHub Copilot, ChatGPT, or similar) to assist with coding, refactoring, testing, documentation, and problem-solving.
• Continuously contribute to engineering best practices, including:Unit and UI testingCode reviewsSecurity reviewsCI/CD pipelines
• Contribute to and maintain the mobile automation test suite.
• Collaborate with product managers, designers, backend engineers, and other stakeholders to shape product and technology roadmaps.
• Share knowledge and mentor team members, while continuously learning new technologies and approaches.
• Where applicable, contribute to cross-platform discussions and support Android development efforts.

What You’ll Need

Core iOS Skills

• A strong passion for clean code: readable, maintainable, and testable. Your code should clearly reflect your engineering mindset and problem-solving approach.
• 5+ years of professional iOS development experience using Swift.
• Strong experience with SwiftUI for building modern, declarative user interfaces.
• Good working knowledge of UIKit.
• Experience with dependency management tools such as Swift Package Manager and CocoaPods.
• Experience writing unit tests using XCTest and designing testable iOS code.
• Solid understanding of iOS application architectures such as MVVM, MVI, and Clean Architecture, with hands-on experience applying them.
• Experience building and maintaining reusable iOS libraries or shared UI component libraries.
• Familiarity with CI/CD pipelines and modern mobile development workflows.

AI-Assisted Development

• Comfortable using AI-powered development tools (e.g. GitHub Copilot, ChatGPT, or similar) as part of daily engineering work.
• Ability to critically evaluate AI-generated code, ensuring correctness, security, performance, and maintainability.
• Willingness to explore new AI tools and workflows to continuously improve engineering efficiency and quality.

Software Engineering Fundamentals

• Strong understanding of software engineering principles, design patterns, and best practices.
• Excellent problem-solving and analytical skills, with a strong focus on delivering high-quality solutions.
• Experience working in Agile/Scrum environments using tools such as Git, Jira, and CI systems.
• Strong communication skills and a collaborative mindset.

Bonus / Nice to Have

• Experience with Android development, preferably using Kotlin and modern Android architectures.
• Experience working on cross-platform or multi-platform mobile teams.
• Experience with React or full-stack development.
• Experience writing Swift command-line tools.
• Exposure to mobile security best practices and performance optimisation.

Responsibilities

• Lead end-to-end BI solution delivery from requirements gathering to deployment and user adoption
• Design, develop, and maintain Power BI dashboards, reports, and semantic data models
• Build and optimize SQL queries, stored procedures, and data pipelines (ETL) using SSIS
• Develop and maintain SSRS reporting solutions and support BI-related .NET integrations
• Define and enforce best practices for data modelling, DAX, performance tuning, and report design
• Collaborate with stakeholders to translate business needs into actionable data insights
• Drive innovation through cloud initiatives and AI-enabled analytics (e.g., predictive insights, anomaly detection)

Requirements

• 8+ years of hands-on experience with Microsoft BI tools (Power BI, SSRS, SSIS)
• Strong expertise in DAX, Power Query (M), and Power BI features (RLS, incremental refresh, deployment pipelines)
• Advanced SQL skills with experience in performance tuning and query optimization
• Practical experience with .NET (C# preferred) for BI-related development
• Experience working in Agile environments (e.g., Scrum, Kanban, JIRA)
• Familiarity with cloud data platforms (e.g., AWS services such as S3, Redshift, Glue or equivalents).
• Microsoft Certified: Power BI Data Analyst Associate (PL-300)
• AI / ML Fundamentals (any recognized certification)

(1-year renewable under agency)

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232 

BI Development & Reporting

• Design, develop, and maintain complex Power BI reports, dashboards, and datasets meeting business and analytical requirements
• Develop and optimize SQL queries, stored procedures, and data models to support reporting needs
• Build and manage ETL pipelines using Microsoft SSIS; develop SSRS reporting solutions
• Contribute to the design and governance of the semantic layer (Power BI datasets, dataflows, gateways)

Architecture & Engineering

• Define and enforce best practices for data modelling, DAX development, report design, and performance optimization
• Autonomously design, code, test, deploy, and debug applications ensuring scalability, performance, and maintainability
• Develop and maintain .NET-based integrations and tooling in support of BI and data workflows where required

Delivery & Collaboration

• Lead end-to-end BI solution delivery, from requirements gathering through to deployment and user adoption
• Collaborate with business stakeholders to translate complex data requirements into actionable insights
• Ensure data quality, security, and compliance standards are met across all BI deliverables
• Document technical solutions, data lineage, and report specifications

Cloud & Innovation

• Participate in cloud data platform initiatives, supporting migration of the application and BI platform
• Proactively identify opportunities where AI and machine learning can be leveraged within BI and data workflows (e.g., anomaly detection, predictive KPIs, natural language querying), and lead the design and development of AI-augmented solutions that deliver measurable business value

Qualifications and Profile

The successful candidate should have:

Master or Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.
8+ years of hands-on experience with Microsoft Business Intelligence Tools
Power BI Desktop, Power BI Service, and Power BI Report Server
Advanced DAX and Power Query (M) development; experience with row-level security (RLS), incremental refresh, and deployment pipelines

-          Proficient in SQL Server Reporting Services (SSRS) report development and SQL Server Integration Services (SSIS) package design and maintenance

• Proficient in writing, tuning, and optimizing complex SQL queries; strong knowledge of database engine internals and query execution plans
• Practical experience with .NET (C# preferred) for BI tooling, custom connectors, or data workflow components
• Stakeholder Management/ Collaboration - Collaborate with project manager/Product Owner, business analyst, and infrastructure teams to gather and analyze the requirements & work on incident resolution
• Proven experience working in Agile development environments (JIRA Scrum, Kanban)
• Experience in Control-M configuration & management
• Familiarity with AWS data services (S3, Redshift, Glue, or equivalent)
• AI Proficiency

-          Demonstrated ability to effectively utilize AI-powered tools (e.g., GitHub Copilot) to enhance productivity and problem-solving capabilities

-          Understanding of AI/ML fundamentals including prompt engineering, model limitations, and best practices for human-AI collaboration

-          Experience in evaluating AI-generated outputs for accuracy, security, and alignment with business requirements

-          Ability to identify opportunities for AI integration and automation within existing workflows and processes.

If interested, you can click on “Apply here” or write an e-mail to Saru.Mehrotra@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Saru Mehrotra

EA License No.91C2918

Personnel Registration No. R22108558

Required Backend Technical Skills

- 5+ years of strong proficiency in Java (Java 17+) with deep understanding of core concepts

- Expert-level Spring Boot framework knowledge (Spring MVC, Spring Data, Spring Security, Spring Cloud)

- Solid understanding of microservices architecture patterns and best practices

- Experience with relational databases (Maria DB) and SQL optimization

- Strong knowledge of RESTful API design principles

- Experience with message queues (Kafka, IBM MQ, etc.)

- Unit testing and integration testing (JUnit, Mockito, Karate)

- Strong understanding of design patterns and SOLID principles

Required Frontend Technical Skills

- Expert-level Typescript React 18+ experience with deep understanding of hooks, context, and component lifecycle

- Strong Redux and Redux Toolkit (RTK) proficiency for state management

- RTK Query for efficient data fetching and caching

- Micro Frontend (MFE) architecture design and implementation (Module Federation, Single-SPA, or similar)

- Advanced HTML5 and semantic markup

- Expert-level CSS3, including Flexbox, Grid, and responsive design

- CSS-in-JS solutions (Styled Components, Emotion)

- Modern JavaScript/TypeScript (ES6+)

- Frontend build tools (Webpack, Vite, or similar)

- Frontend testing frameworks (Jest, React Testing Library, Cypress, Playwright)

- Performance optimization techniques (code splitting, lazy loading, memoization)

Additional Technical Experience (Preferred)

- TypeScript for type safety

- Cloud platforms (PCF, AWS, OCP)

- Containerization (Docker) and orchestration (Kubernetes)

- CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)

- Event-driven architecture

- Design systems and component libraries (Storybook)

- Monitoring and observability tools (Prometheus, Grafana, ELK stack, Sentry)

- Performance profiling and optimization (Lighthouse, Web Vitals)

Architecture & Design Skills

- Microservices and Micro Frontend architecture patterns

- API design and integration patterns

- Distributed systems and caching strategies

- Security best practices (OAuth, JWT, CORS, XSS, CSRF prevention)

- Scalability and performance optimization

- Domain-driven design (DDD)

Soft Skills

- Strong problem-solving and analytical thinking abilities across frontend and backend

- Excellent communication skills for technical discussions and documentation

- Ability to mentor and guide team members on both frontend and backend technologies

- Self-motivated with ability to work independently and in teams

- Strong ownership and accountability mindset

- Comfortable context-switching between frontend and backend work

- Ability to make pragmatic technical trade-offs

Thanks,

Saghana Sithara

BusinessManager, Recruitment| Quess Selection & Services, Singapore

EA LicenseNumber: 23C2060 Registration ID is R1550224

Disclaimer: The company is committed to ensuring theprivacy and security of your information. By submitting this form, you consentto the collection, processing, and retention of the information you provide.The data collected (which may include your contact details, educationalbackground, work experience and skills) will be used solely for the purpose ofevaluating your qualifications for the position you're applying for. Your datawill be stored securely and retained for the duration necessary to fulfil ourhiring process. If you are not selected for the position, your data will bekept on file for a limited period in case future opportunities arise. You havethe right to access, correct, or delete your data at any time by contacting usat Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg)

“This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers andemployers seeking employment and employability solutions. e2i serves as abridge between workers and employers, connecting with workers to offer jobsecurity through job-matching, career guidance and skills upgrading services,and partnering employers to address their manpower needs through recruitment,training, and job redesign solutions. e2i is a tripartite initiative of theNational Trades Union Congress set up to support nation-wide manpower andskills upgrading initiatives. By applying for this role, you consentto Quesscorp Singapore’s PDPA and e2i’s PDPA.”

Role: Developer

Job Requisition Number: IS-84717

Job Level: 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities:

       Partner closely with System Analysts, Technical Leads, and Domain Architects to refine functional and technical requirements, challenge assumptions, and ensure scalable and robust solution designs.

       Lead the design and development of enterprise-grade Java backend API services ensuring alignment with architectural standards and long-term platform strategy.

       Proactively analyze and resolve complex performance and stability issues, with deep focus on multi-threading, concurrency, and JVM-level tuning.

       Drive and enforce high standards of code quality, security, performance, and test coverage, ensuring full compliance with engineering standards and quality gates.

       Design and optimize application logging and observability strategies, ensuring effective ingestion by Splunk for operational monitoring, diagnostics, and analytics.

       Perform and lead code reviews, mentor junior developers, and promote best engineering practices within the team.

       Conduct technical reviews, mentoring junior engineers, and driving engineering best practices across the team.

      Take strong ownership of end-to-end deliverables, from design through production, and proactively identify risks, dependencies, and improvement opportunities.

       Work with technical delivery manager, architect to identify and proactively manage technical risks, dependencies, and non-functional requirements.

      Contribute to production support, root cause analysis, and continuous improvement initiatives to enhance system reliability and resilience.

Key Requirements:

      Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.

      At least 5 years of experience in the financial services domain. Private banking or Wealth management domain is a big plus

       10+ years of hands-on experience in Java 17 or higher especially on Spring boot 3 development, with demonstrated ownership of complex systems in enterprise environments. Prior experience in using UFW Java framework is big plus

       Strong proficiency with Oracle Database, including advanced SQL and PL/SQL, data modeling, query optimization, transaction management, and integration via ORM technologies(Spring JPA) and JDBC.

       Proven experience in integration and messaging, including MQ-based communication (e.g., IBM MQ or equivalent), designing event-driven and asynchronous transaction workflows, ensuring reliability, idempotency, and consistency across distributed systems.

       Demonstrated ability to design, tune, and troubleshoot high performance systems, enforcing code quality, test coverage, and enterprise quality gates, with robust logging and observability using Log4j/Log back/SLF4J and Splunk.

      Experience in integrating with Temenos Triple’A Plus is a plus.

Technical Skills:

       Java backend development using Spring boot 3/Java 17

       Oracle database including SQL/PLSQL, transaction management, performance tuning, and data access via JPA/JDBC.

       Asynchronous, MQ-based transaction workflows, with strong focus on reliability, code quality, and observability using Splunk.

Responsibilities:

1. Proficiency in React.js, Next.js, TypeScript, JavaScript, HTML, and CSS.
2. Strong understanding of design systems and their implementation in frontend development.
3. Familiarity with Storybook for component-driven development and testing.
4. Solid understanding of unit testing frameworks such as Jest, React Testing Library, or similar.
5. Ability to translate design mockups and wireframes into responsive web pages.
6. Excellent problem-solving skills and attention to detail
7. Experience with version control systems, preferably Git.

Preferred Qualifications:

Preferably more than 5 years of experience as a frontend developer;

Experience working in both Unix and Windows operating environments are preferred.

Bachelor’s degree in computer science, Engineering, or a related field (preferred)

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599

The role

This Service Management role is responsible for the maintenance, configuration and development of the Firm's IT Service Management tool, ServiceNow. This involves working within an agreed governance model to translate the requirements of process owners and other key contacts into a live implementation. There is an aggressive service management roadmap in play, which is aiming to deliver a number of self-service, automation and orchestration initiatives, and this role is crucial to the delivery of these initiatives using the tool. 
 

Who you will work with

• Service Management Team
• Wider IT Team
• Business Users of Custom Applications
   

What you will be responsible for

Support & Client Focus

• Help deliver the service management roadmap, which is aiming to deliver a number of self-service, automation and orchestration initiatives.
• Ensure that industry knowledge remains up to date.
• Scrutinise all requests for change to ensure that any work to the tool maximises value to the Firm and its clients.
• Maintain a working knowledge of all of the Firm's Service Management processes, and how those processes are integrated with the tool, to ensure that the impact of a change to one module is fully understood across all modules.
• Work with process owners, providing practical input and advice to help rationalise and improve stated requirements whilst at the same time ensuring that any changes do not detrimentally affect other modules or the system as a whole. 
• Be an escalation point for ServiceNow admins, as required, to resolve complex issues within OLA.
• As required, ensure technical documentation and training materials for ServiceNow admins remain current.
• Provide ad-hoc specialist training where required.
• Adhere to change management policies, process and procedures to ensure that any bug fixes and upgrades are thoroughly tested in the non-production environments before they are released to production.

Reporting

• Offer expert knowledge of how to build and develop reports from the tool.
• Build ad hoc reports for management upon request.

Systems Administration

• Perform workflow, data management, development and integrations in line with industry standard and Clifford Chance best practice.

Development & Testing.

• Support and, as required, manage the ServiceNow upgrade cycle.
• Utilise JavaScripting, HTML, CSS etc., as appropriate, to improve the performance and/or functionality of the tool and maximise value to the Firm and its clients.
• Work with internal and/or external development resources. Ensure that this in-house or 3rd party software integration works effectively with the tool and maximises value to the Firm and its clients.
• Produce and maintain a comprehensive testing protocol for the tool with the purpose of certifying all applications for use after changes have been deployed.
• Plan, perform and manage regular BCP tests for the ServiceNow platform.

Offshore Support

• Work with the wider Service Delivery team to ensure that the offshore support teams sufficiently dovetail with the London teams, helping to ensure that the split between onshore and offshore responsibilities is correct.
   

What you will do

On a day-to-day basis, the role will work on configuration and development tasks in the ServiceNow tool including, but not limited to, security, workflow, data management, development and integration of 3rd party tools.  This may be in the ITSM Module (Clifford Chance uses ITSM Pro) or on a variety of custom applications.

As part of this work, the analyst will be responsible for ensuring that core data integrity is maintained by adhering to a common, agreed taxonomy and naming convention. 

The role will support the ServiceNow upgrade cycle and will liaise with ServiceNow as and when incidents and/or requests need to be raised. The role will also need to work with internal and/or external engineering and development resources as and when more complex scripting and integration work is required. It is, therefore, expected that this role will build strong relationships with both individuals within ServiceNow as well as key engineering and development resources within Clifford Chance.

It will be the responsibility of the person in this role to track and manage any 3rd party activity affecting the tool.