Total 5 waitress job vacancies in Others category in Singapore

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Roles & Responsibilities:

• GREET CUSTOMERS AND HAND OUT MENUS.
• TAKE MEAL AND BEVERAGE ORDERS FROM CUSTOMERS AND PLACE THESE ORDERS IN THE KITCHEN.
• MAKE MENU RECOMMENDATIONS AND INFORM PATRONS OF ANY SPECIALS.
• DELIVER MEALS AND BEVERAGES TO TABLES WHEN THEY HAVE BEEN PREPARED.
• CHECK THAT CUSTOMERS ARE SATISFIED WITH THEIR MEAL.
• PREPARE THE BILL FOR TABLES WHEN REQUESTED.
• CASH UP BILLS AND ENSURE THAT THE CORRECT AMOUNT HAS BEEN PAID.
• ADMINISTER CHANGE TO TABLES IF NEEDED.

REQUIREMENTS:

• AT LEAST 2 YEARS OF PROGRESSIVE WORKING EXPERIENCE IN A F&B, RETAIL, WHOLESALE, CONSUMER GOODS.
• ENDURANCE TO WALK AND STAND FOR LONG HOURS.
• FLEXIBLE WORK HOURS.
• ABILITY TO REMAIN CALM AND PROFESSIONAL WITH DIFFICULT CUSTOMERS.
• EXCELLENT INTERPERSONAL SKILLS.
• COORDINATION TO CARRY PLATES OR TRAYS WITHOUT DROPPING ANYTHING.

Roles & Responsibilities

Job Description:

1. Supervise and guide junior service crews/ waiter/ waitress.

2. Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.

3. Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas with supplies.

4. Stock service areas with supplies such as coffee, food, tableware and linens.

5. Prepare hot and cold beverages in the machine.

6. Greet guest and welcome them.

7. Escort customers to their tables and assist guests with seating arrangement.

8. Assist cashier by answering phones to take reservations and by greeting, seating and thanking guest.

9. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

10. Clean tables or counters after patrons have finished dining.

11. Perform cleaning duties such as sweeping, mopping floors, and taking out trash.

12. Adhere to all relevant food hygiene & safety house rules.

Cashiering Job Scope (When needed)

1. Receive payments and present change to customers

2. Function as the host/hostess of the restaurant

3. Make reservations for customers

4. Appeal to impatient or irritated customers, especially during rush hours

5. Manage the register, including all credit card and cash operations

6. Ensure a balance of the register at the end of the shift or working period

7. Answer the restaurant telephone for enquiries and reservations

You will be responsible to provide an excellent and consistent level of service to guests. The Waiter/Waitress is responsible for:

• Serving Food & Beverage to guests, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
• Attending to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations.
• Maintaining cleanliness and outlook of the restaurant at all times.
• Assisting the team to prepare and set-up restaurant for food service.

• Ideally with GCE 'O' Level.
• Minimum 6 months work experience.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Greet and welcome customers in a friendly, professional, and courteous manner.
• Attend to customers' needs promptly and ensure a pleasant dining experience.
• Work closely and communicate effectively with service staff and kitchen personnel.
• Refill sauce containers, condiments, utensils, and other service supplies.
• Stock and maintain service stations and dining areas.
• Prepare and serve hot and cold beverages.
• Escort customers to their tables and assist with seating arrangements.
• Support cashier duties by answering phone calls, taking reservations, and assisting with customer inquiries.
• Welcome, seat, and thank customers upon arrival and departure.
• Clear tables promptly and remove used dishes, glasses, and utensils for cleaning.
• Stay informed about restaurant promotions, menu items, and special offers.
• Maintain the cleanliness of dining and service areas, including performing housekeeping duties and disposing of waste.
• Adhere to all food hygiene, safety standards, and restaurant policies.
• Perform other duties assigned by supervisors as required.

Competencies & Skills

• Excellent customer service and interpersonal skills.
• Strong commitment to customer satisfaction.
• Ability to communicate effectively and work as part of a team.
• Ability to clear tables, plates, glasses and maintain a clean dining environment.
• Willingness to sweep, mop, and perform cleaning duties when necessary.
• Good understanding of workplace safety and food hygiene practices.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive attitude, reliability, and strong work ethic.

Requirements

• Prior experience in food and beverage service is an advantage, but not essential.
• Ability to work shifts, weekends, and public holidays.
• Physically fit and able to stand for extended periods.
• Basic communication and customer service skills.

Located at Taiseng