Total 628 support analyst job vacancies in Others category in Singapore

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Key Responsibilities

• Strategic Leadership & Stakeholder Engagement
• Lead multi-agency stakeholder engagement to elicit, analyze, and document complex business requirements.
• Design and facilitate strategic workshops with senior stakeholders to align vision and priorities.
• Drive enterprise-wide change management initiatives, assessing organizational impact and developing adoption strategies.
• Conduct deep analysis of business processes to identify systemic issues and design innovative, future-ready solutions.
• Translate requirements into functional specifications, epics, user stories, and acceptance criteria.
• Perform gap analysis and develop actionable roadmaps for solution design and implementation.
• Evaluate emerging technologies and industry best practices to recommend forward-looking solutions.
• Produce clear documentation including process flows, data flows, wireframes, and architectural diagrams.
• Establish and maintain requirements traceability across complex project lifecycles.
• Design and oversee testing strategies covering functional, regression, integration, exploratory, and performance testing.
• Lead system integration testing and coordinate UAT with senior stakeholders across agencies.
• Champion defect management frameworks and continuous improvement in agile testing practices.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related fields.
• At least 7 years of progressive experience in business analysis, with proven ability to manage complex initiatives.
• Experience in consulting, software development, or solution design is advantageous.
• Strong track record in Agile, product-centric environments.
• Experience with Government Technology Stack and Microsoft Azure environments.
• Advanced analytical, facilitation, and problem-solving skills, especially in discovery and prototyping.
• Expertise in requirements elicitation, documentation, and management for large-scale projects.
• Proficiency in BPMN, UML, and enterprise architecture frameworks.
• Working knowledge of AI tools and concepts.
• Advanced data analysis skills with proven impact on strategic decision-making.
• Senior-level certifications (CBAP, PMI-PBA, IIBA-AAC, or equivalent).
• Expertise in data visualization platforms (Tableau, Power BI, etc.).
• Knowledge of government systems, policies, digital services, data governance, and cybersecurity frameworks.
• Strong understanding of cloud technologies, enterprise architecture, and modern application development.
• Proven success in leading public sector digital transformation initiatives.
• Experience with performance testing tools (JMeter, Gatling, k6, Locust).
• Hands-on experience with complex case management systems and enterprise-level implementations.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA,SQL

- RESTful Web Services and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java Server Faces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

Key Responsibilities:

1. Deployment & User Support: Design and implement internal web applications, automation scripts, and other digital tools (e.g., Vibe coding, Phyton) to streamline data collections, analysis, and reporting. Integrated relevant Built Environment technologies (DFMA, IDD) as needed.
2. Training & Adoption: Prototype AI-based features (chatbots, document summarizers) or data analtytics tools, fine-tuning them for departmental workflows. Ensure solutions align with the strategic tech roadmap outlined by the HOD.
3. Data Management & Compliance: Implement encryption, access controls, and other safeguards; proactively identify and mitigate compliance risk (PDPA, ISO 27001). Coordinate with the Manager on resource or budget requirements for secure solutions.
4. Process Documentation & Communication: Engage with departmental leads, end-users, and the Digital Solutions Specialist during project rollouts or pilot tests. Gather feedback, troubleshoots issues, and iterate solutions to improve user experience and performance.
5. Milestone Tracking & Coordination: Translate high-level milestone into actionable tasks (sprints, merges). Keep the Manager updated on development progress, risk factors, and post-deployment evaluations.

Requirements

:

• Proven ability to adapt quickly and acquire new skills.
• Strong analytical and problem-solving skills.
• Familiarity with workflow automation tools and technologies such as Vibe coding and in-house web app development.
• Knowledge of AI tools and Large Language Model (LLM) integration.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively in a team environment.
• Commitment to continuous learning and innovation, especially in AI (AI Champion mindset).
• Strong documentation and knowledge transfer capabilities.

Advantages / Remunerations:

• Degree in IT System Integration or related fields preferred.
• 5-day workweek with training provided.
• Clear career progression opportunities.
• Annual Wage Supplement (AWS) included.
• Annual company incentive trip.
• Sponsorship opportunities for further education.
• Flexible working hours and options for work-from-home arrangements.
• Comprehensive medical benefits.

Job Purpose

Technology Application Manager is responsible for implementation, maintenance, and support of technology applications within an organization

This involves maintaining disciplined governance, providing actionable data insights for senior management, and ensuring that projects align with the bank’s financial and operational goals.

Key Responsibilities

1. Governance & Compliance

Standards Enforcement: Ensure all projects adhere to the Project Management Life Cycle (PMLC) and Agile frameworks.

Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.

Meeting Facilitation: Organise and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.

2. Financial & Resource Management

Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.

Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.

3. Reporting & Data Analytics

Performance Dashboards: Utilize tools like Tableau, PowerBI, or internal platforms to create real-time dashboards for project KPIs, risks, and milestones.

Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).

4. Risk & Issue Management (RAID)

Proactive Monitoring: Maintain and update the RAID log(Risks, Assumptions, Issues, Dependencies).

Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Key Requirements

Technical Skills

Project Tools: Proficiency in Jira, Confluence, and MSProject.

Data Skills: Strong Microsoft Excel skills (pivots, VLOOKUPs, macros) and experience with data visualization tools.

Agile Knowledge: Familiarity with Scrum or Kanban methodologies

Soft Skills & Qualifications

Experience: Typically, 10 years of experience in PMO or Business management within a financial institution.

Communication: Exceptional written and verbal communication, specifically the ability to influence stakeholders without direct authority.

Education: A Bachelor’s Degree in Business, Finance, Computer Science, or a related field.

Job Description:

• Handle Trade settlement, process of Corporate Action events Fund operations, including fund subscriptions and redemptions, corporate action, documentation, transaction execution, cash transfer and regulatory compliance.
• Daily reconciliations between custodians, clients’ records and our internal securities positions & cash record.
• Process settlement transactions and assist to liaise with our respective custodians.
• Process corporate actions payments.
• Process cash transactions as per our clients’ instructions.
• Attend to clients’ requests on audit enquiries, to statements of accounts, fund transfer, corporate action event.
• Performing yearly service level review with our custodians.
• Do Clients Service review with clients.
• Perform annual KYC review of existing Clients.
• Work closely with Checker on operational duties ensuring all clients' instructions are attended to immediately.

Education & Qualifications:

• Minimum Bachelor Degree in Accounting, or Finance or relevant discipline. 
• At least 2 years of experience in custody settlement, corporate action and cash management.

Technical Skills:

• Strong knowledge of investment product like securities, fixed income, FX, Repo and derivatives product like futures, options, etc.
• Experience with using Bloomberg.

Personal Competencies:

• Meticulous and able to manage multiple tasks efficiently.
• Able to work in a team to support team objectives and meet team target.
• Excellent organizational, communication, and stakeholder management abilities.
• Flexible and adaptable in a dynamic, team player, fast-paced working environment.
• Upholds high ethical standards in handling confidential and sensitive information.

Additional Requirements:

• Proficiency in Mandarin to liaise with internal and external clients.
• Strong skills in PowerPoint, Excel.
• Able to work extended hours, weekend and public holiday when necessary.

At least 3 years of relevant work experience in data analytics development • Good Degree / Diploma in Computer Science, IT or related discipline • Expert-level proficiency in Power BI, with proven experience designing scalable, reusable, and high-quality reports and dashboards. • Strong understanding of data visualization design principles and best practices. • Skilled in Power BI report UI design, performance optimization, and testing. • Demonstrated ability to translate business requirements into effective visual analytics solutions. • Working knowledge of machine learning and statistical modeling concepts. • Ability to support basic data science development and collaborate with data scientists on model design and integration. • Proficient with tools like Git for version control, e.g.: Azure,Proficient with tools like Git for version control, e.g.: Azure DevOps, GitHub. • Familiarity with DataOps / DevOps, CI/CD processes, and automation practices. • Pro-active and self-motivated with very minimal supervision

Company Overview

We are a boutique family office focused on public equities, investing globally with a long-term, fundamentals-driven approach. Our strategy emphasizes deep company research, high-conviction positions, and disciplined portfolio construction to identify and invest in exceptional businesses.

Job Summary

Conduct fundamental investment research and analysis to support portfolio decisions in a boutique family office.

Responsibilities

• Source, track, and organize publicly available information such as regulatory filings, company announcements, industry reports, and news for assigned sectors and companies to support investment decisions
• Conduct fundamental analysis to develop independent investment views and identify investment opportunities
• Support the formulation and refinement of investment theses based on comprehensive research findings
• Monitor existing portfolio holdings and update analyses promptly as new information emerges
• Prepare and deliver weekly reports with flexibility in scheduling to communicate research insights

Preferred competencies and qualifications

• Singapore citizens and permanent residents only
• Proficiency in both English and Mandarin to facilitate research and communication
• Demonstrated interest in investing and financial markets to contribute effectively to research activities
• Familiarity with Singapore-listed companies to enhance sector and company analysis
• Prior personal investing experience to provide practical investment perspective
• Degree in Accounting, Economics, Finance or related discipline (if prior experience is not met)

Other Information

Flexible working hours and work-from-home arrangements available

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

a. Have 6 years’ experience, in each of the programming skills:

• Core Java Technologies

- JSP

- Servlet

- Java Bean     

- React, ReactJS

- Session management

- JDBC, JPA, SQL

- RESTful Web Services and APIs

b. Have 6 years’ experience, in coding programs using each of the skills:

• Frontend and Enterprise Technologies

- HTML 5

- XHTML

- AJAX

- JSON

- Java ServerFaces

- Enterprise JavaBeans (EJB)

▪ Session

▪ Entity & Message

▪ Service Locator

▪ Business Delegate

▪ Data Transfer Object (DTO)

▪ Data Access Object (DAO)

c. Preferably have hands on experience on the following:

• Development Tools and Frameworks

- IDE proficiency (IBM RAD9.0+, Eclipse, or equivalent)

- Spring Boot

- Modern Frontend Frameworks (React, Angular)

- Testing (JUnit, Testing Frameworks)

- Version Control (e.g. Git, BitBucket)

• Architecture and Security

- Portal and Portlet Development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML Diagrams

- Secure Coding Practices

▪ Prevention of XSS, SQL Injection, Command Injection

▪ Race Condition Handling

▪ Proper Error/Exception Management

• Core Competencies

- Problem-solving and analytical thinking

- Clean code practices and design patterns

- Performance optimization and debugging

- Security best practices

- Code review expertise

- Documentation skills

RESPONSIBILITIES:

The Programmers shall be required to do the following:

1. Development

▪ Code new features and maintain existing systems

▪ Follow coding standards and conventions

▪ Implement secure coding practices

2. Testing and Quality Assurance

▪ Prepare test data and documentation

▪ Set up testing and production environments

▪ Perform thorough testing (e.g. unit, modular and functional, etc) and debugging

▪ Conduct thorough testing with interfacing systems and stakeholders

3. Documentation and Standards

▪ Maintain system and program documentation

▪ Follow group standards and procedures

▪ Establish file structures and processing logic

4. Project Support

▪ Assist Project Leaders, and/or delegated officers, in the study and design of application systems and work coordination; support project management activities; and Provide end-user training and support

5. Professional Development

▪ Learn new programming skills as required

▪ Train other contract programmers

▪ Participate in disaster recovery exercises

6. Additional Duties

▪ Troubleshoot production issues

▪ Support system maintenance

▪ Execute other related tasks as assigned by the supervisors

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

(i) Shall have at least 6 years’ post graduate experience in designing, programming, testing and maintaining a HCL Notes workflow system (containing forms, views, navigators, script libraries, pages, outlines, images & agents), which is workable in:

a) HCL Notes Client (version 12.xx and above)

b) Microsoft Edge/Web Browser (when deployed with a Web UI front)

(ii) Shall have at least 6 years’ post graduate experience, in designing, programming, testing and maintaining a HCL Notes workflow system, using the following programming languages:

a) Lotus Script

b) JavaScript

c) Java

d) HTML / XML

e) HCL Notes@Formula

f) HCL Notes SimpleAction

(iii) Be experienced in the application and implementation of Replication, Security and ACL settings in HCL Notes applications.

(iv) Preferably have hands on experience on:

a)     Secure web coding to prevent HCL Domino web application vulnerabilities (e.g.

Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)

b)    jQuery coding and knowledge

c)      the management of Web Service Providers/Consumers and Jars in a HCL Notes

application

d)    Establishing connections between different datastores/platforms for interfacing

(e.g. FTP, JDBC, REST API)

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

Responsibilities:

• Develop, implement, and optimize AI models using machine learning and deep learning techniques to solve complex business problems.
• Design and deploy machine learning algorithms to enhance AI capabilities and system performance.
• Collaborate with data scientists, engineers, and stakeholders to improve model accuracy, efficiency, and scalability.
• Design, integrate, and maintain natural language processing (NLP) systems for AI-powered applications.
• Research, evaluate, and implement emerging AI technologies, tools, and frameworks.
• Test, validate, and monitor AI models to ensure accuracy, reliability, and real-world performance.
• Prepare and maintain comprehensive documentation for AI model development, deployment, and maintenance.
• Stay current with industry best practices, trends, and advancements in AI and machine learning to continuously enhance the company’s technology stack.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• At least 2–3 years of experience in AI engineering, machine learning, or deep learning.
• Hands-on experience deploying machine learning models into production environments.
• Strong knowledge of AI, machine learning, and deep learning frameworks such as TensorFlow, PyTorch, Keras, and Scikit-learn.
• Proficiency in React.js for developing modern, responsive web applications.
• Proficiency in Node.js for backend development and API creation.
• Strong working knowledge of JavaScript, HTML, CSS, and other front-end technologies.
• Familiarity with cloud platforms such as AWS or Azure for application deployment and scaling.
• Experience with database management systems, including SQL and NoSQL.
• Ability to work with APIs and integrate third-party services effectively.

Location(s):

Seatrium (SG) Pte. Ltd.

Pioneer Yard
50 Gul Road Singapore 629351

(Island wide transport provided)

Working Hours:

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

REQUIREMENTS:

-         6 years’ post graduate programming experience on IBM mainframe z/OS and CICS operating environment using TSO, ISPF, COBOL for z/OS, CICS COBOL, JCL and other utilities.

-         6 years' post graduate hands-on programming experience using COBOL for z/OS and CICS COBOL in processing IBM VSAM and sequential files and able to maintain VSAM file structure.

-         6 years' post graduate working experience in preparing JCL for compilation, linkage and execution of COBOL for z/OS programs, Sort and other IBM Utilities.

-         6 years' post graduate hands-on programming experience using DB2/SQL in COBOL for z/OS and CICS COBOL programs.

-         Able to use ISPF Editor to write and maintain programs and JCLs;

-         Able to handle job compilation using JES2 and analyse compilation result using SDSF facilities;

-         Able to debug JCLs and programs written in COBOL for z/OS and CICS COBOL;

-         Able to use ISPF and JCLs and programs to prepare test data and test data sets;

-         Able to conduct unit, module, functional and volume tests; to analyse the test results and to take corrective actions.

RESPONSIBILITIES:

The Programmers shall be required to:

-         Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

-         Code, modify, test, correct and document new and existing JCLs;

-         Analyse the program specification to produce all testing condition and produce test data based on identified test conditions;

-         Prepare JCL to load DB2 table or define VSAM files with the extracted test data for performing the various tests, eg stress test, regression test, performance test etc. When tested successfully, repeat the process for creating production DB2 & VSAM files;

-         Prepare and maintain program and system documentation;

-         Assist in establishing file structures and processing logic requirements;

-         Produce deliverables according to group standards and procedures;

-         Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

-         Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

-         Train other contract programmers in the relevant skills;

-         Participate in Disaster Recovery activities eg simulation exercises at Disaster Recovery

-         Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors; and/or

-         Any other tasks related to System Development and Maintenance as may be assigned by the supervisors.

REQUIREMENTS:

-         6 years' post graduate experience working with Personal computers or compatibles;

-         6 years' post graduate experience using MS OS such as Windows 11 or higher and Microsoft Outlook;

-         Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

(i) Shall have at least 6 years’ post graduate experience in designing, programming, testing and maintaining a HCL Notes workflow system (containing forms, views, navigators, script libraries, pages, outlines, images & agents), which is workable in:

a) HCL Notes Client (version 12.xx and above)

b) Microsoft Edge/Web Browser (when deployed with a Web UI front)

(ii) Shall have at least 6 years’ post graduate experience, in designing, programming, testing and maintaining a HCL Notes workflow system, using the following programming languages:

a) Lotus Script

b) JavaScript

c) Java

d) HTML / XML

e) HCL Notes @Formula

f) HCL Notes Simple Action

(iii) Be experienced in the application and implementation of Replication, Security and ACL settings in HCL Notes applications.

(iv) Preferably have hands on experience on:

a)     Secure web coding to prevent HCL Domino web application vulnerabilities (e.g.

Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)

b)    jQuery coding and knowledge

c)      the management of Web Service Providers/Consumers and Jars in a HCL Notes

application

d)    Establishing connections between different datastores/platforms for interfacing

(e.g. FTP, JDBC, REST API)

RESPONSIBILITIES:

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

• Provide basic technical support for desktops, laptops, and office IT equipment.
• Assist users with troubleshooting hardware and software issues.
• Install and set up computers, printers, and common applications.
• Respond to support requests via email, phone, or ticketing system.
• Ensure smooth day-to-day IT operations for employees.
• Support network connectivity issues such as Wi-Fi and VPN access.
• Maintain records of issues and solutions for future reference.
• Coordinate with IT teams or vendors for complex problem resolution.
• Perform routine system checks and updates.
• Deliver friendly and professional support to end users.