Total 126 procurement executive job vacancies in Others category in Singapore

JOB PURPOSE

We are seeking a highly skilled and motivated Procurement Executive to join our team. The ideal candidate will have hands-on in Construction field and will play a critical role in project cost estimation, tender processes, and materials sourcing management. This position demands expertise in equipment and materials sourcing, cost estimation and management, effective vendor coordination, and material control to support the successful execution of construction projects.

Key Responsibilities

1. Material Procurement and Control

• Oversee the full range of procurement activities.
• Identify, assess and establish strong relationships with potential suppliers, contractors and other vendors.
• Negotiate key commercial terms such as pricing, payment schedules, and delivery timelines with vendors. Continuously monitor and evaluate supplier performance in terms of quality, cost, and delivery.
• Assist in the procurement process, generating, validating, and updating Purchase Orders in alignment with project and company requirements.
• Involve in vendor selection and negotiate prices and delivery lead time with vendors/contractors.
• Enter and maintain accurate data in procurement systems and tools.
• Perform any ad-hoc tasks as assigned by the superior or procurement manager.
• Source, onboard, and engage new suppliers as needed, ensuring compliance with proper procedures and documentation.
• Identify and finalise materials requirement and to ensure in-line with project specifications and timelines.
• Monitor and control materials usage to minimize waste and ensure project efficiency.
• Ensure items purchased are within safety regulation and environment friendly (e.g. RoHS, lead-free, recyclable, energy saving)
• Ensure stock level for all items, if any.

2. Quotation Management

• Review vendors’ quotations for accuracy and alignment with project requirements.
• Review, compare, analyze and approve products and services for purchase.
• Manage and update costing budget sheet for project reference and reporting.
• Gather vendors’ quotations for comparison and cost analysis.
• Manage and update labour, equipment and materials pricing rate reference and analysis.

3. Document Control

• Support the maintenance of the Quality Management System (ISO 9001).
• Enhance Purchasing Policy for the company.
• Maintain accurate and comprehensive information on all purchases made and ensure that all purchasing records are updated and filed accordingly.
• Monitor and update equipment & instruments expiry date validity
• Ensure that all vendor contracts are current and maintain organized records of all related documentation.
• Manage and update yearly vendor assessment.

4. Collaboration and Coordination

• Coordinate with inter-department, clients/consultant, contractors, and suppliers to ensure smooth interaction and execution. (Such as technical specifications, delivery/collection schedule and supplier payments etc.)
• Provide assistance and support to project and QS team during the tender to construction phases.
• Provide assistance and support to vendor during the tender to construction phases.
• Coordinate with Inbound & Outbound shipments & deliveries.
• Provide assistance with office IT coordination, including troubleshooting, managing PC hardware and software assets, and email setup in collaboration with external technical support.

Qualifications and Requirements

1. Education: (i) Bachelor’s degree in business, Mechanical Engineering, or a related field. (ii)Diploma Holder is welcome
2. Experience: (i) Minimum of [2] years in quantity surveying or a similar role in the construction industry. (ii) Understanding and familiar in Mechanical, Electrical & Process System and terminology is an advantage.
3. Technical Skills: (i) Proficient in Microsoft Office such as WORDS, EXCEL & POWERPOINT. (ii) Strong knowledge of SAP & GLOBE 3 Software. (iii) Familiarity with construction project cost, estimation and material procurement.
4. Soft Skills: (i) Excellent analytical, organizational, and problem-solving abilities. (ii) Critical thinking to spot issues and come up with smart solutions (iii) Attentive to detail to ensure every aspect is considered for better results (iv) Strong communication and negotiation skills to manage contracts confidently (v) Ability to work collaboratively in a fast-paced environment. (vi) Time management skills to be able to meet deadlines under pressure (vii) Teamwork capabilities with all parties to avoid costly misunderstandings
5. Computer Skills : (i) Microsoft Office (Words, Excel & PowerPoint) – Compulsory (ii) SAP (If any) (iii) Globe 3 Software (If any)
6. Mobility: As and when needed
7. Language: English

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Job Description:

Event Management

• Serve as the event/marketing support team for all current clientele and its active projects.

• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives

• Be part of supporting the client's campaign and an informed expert on the products and solutions.

• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.

• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.

• Communicates the client's goals/objectives and represents the client's interests to the team

• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis

• Maintain the Account team archive library

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability

• Negotiate and liaise with third-party vendors/ caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 – 3 years of experience in MICE, hospitality, tourism, integrated marketing, or a related industry.

• Strong client service orientation with excellent communication and negotiation skills.

• Highly self-motivated with sound judgment and a strong sense of accountability.

• Ability to manage multiple priorities and perform under pressure.

• Exceptional attention to detail and organizational abilities.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); excellent writing and proofreading skills are essential.

• Independent, dependable, and a detail-oriented team player.

• Fast learner with the ability to adapt quickly and work efficiently in a fast-paced environment.

Job Description

Support Leasing Manager/Head to develop an effective leasing strategy and tenancy mix for portfolio of properties.

Achieve tenancy occupancy and revenue KPIs.

Source for suitable tenants and conduct viewings.

Build and maintain strong relationships with tenants to ensure satisfaction and effective renewals.

Prepare and review lease agreements, tenancy documents, and related paperwork.

Ensure compliance with company policies and statutory regulations.

Maintain accurate leasing records and update tenancy schedules.
Coordinate fit-out works and handover processes with tenants and contractors.

Forecast revenue routinely through portfolio and lease assessments

Prepare rental reports, cash flows and analysing variances

Monitor market trends, rental rates, and competitor activities.

Other duties as assigned.

Requirements

Diploma in Real Estate, Marketing, Communications, Business, or related discipline.

Minimum 2 years of marketing experience, preferably in a shopping mall or retail environment.

Excellent communication skills for interaction with vendors, and internal teams.

Excellent interpersonal skills and ability to interact with stakeholders at all levels

2.

SKILLS

Responsibilities:

• In charge of supporting all drafting needs of the company, including Project, Design, Technical, and Sales Teams
• Responsible in preparing architectural and M&E plans, sections, details, 3D drawings as part of working drawings or as-built drawings
• Responsible in preparing Single Line Drawings, schematic drawings for documentation, submission, or tender purposes
• Taking charge of working with project engineers to prepare drawing for submission and implementation
• Attend site walks and perform site measurements, advise on best ways to have alignment between drawings and actual site implementation

Requirements:

• Min Diploma in Diploma in Electronics & Communication Engineering or related field
• Min 2 years of relevant experience in security equipment, cabling, construction materials and how these are represented in drawings
• Knowledge of how to come up with CCTV coverage drawings using VideoCad software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

• Diploma or Degree in Accounting, Finance, or a related discipline
• Minimum 1–3 years of relevant accounting experience (SME experience preferred)
• Hands-on experience using accounting software (e.g., Zoho, MYOB), including data entry, financial reporting, reconciliations, and supporting full-cycle accounting activities
• Knowledge of Singapore GST regulations and basic tax requirements
• Proficient in Microsoft Excel and other Microsoft Office applications
• Strong attention to detail, well-organised, and able to meet deadlines
• Good communication and interpersonal skills
• Ability to work independently and as part of a teamAble to start work on short notice preferred
• Overtime may be required. Candidates who are able to work overtime will be preferred.
• Able to work independently with minimum supervision.
• Secondary diploma or equivalent education required
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint
• Good command of English. writing & speaking.
• Please email your resume to admin@gventengineering.com

· Processing and co-ordinating of FMCG items to external and internal customers

· Processing and co-ordinating of overseas orders for export

· Liaise with Central Kitchen, freight forwarder, overseas external customers and cross department on overseas orders

· Packing of FMCG & overseas orders

· Inventory control and monthly stocktaking

· Maintain and manage store cleanliness, tidiness, etc

· Maintain administration duties for the logistics department, e.g. schedule, leave, cash cards

· Assist with all other logistics duties assigned by Manager

Job Requirements

· Minimum of GCE ‘O’ or ‘A’ level/Diploma

· Preferably some related working experience

· Ability to stand, sit or walk for extended periods of time

· Able to grasp, lift and/or carry up to 50 lbs as needed

· Able to communicate effectively with colleagues, suppliers / vendors

· Organized, resourceful, proactive, reliable, strong attention to details

· Has good follow up

· Good communication and strong time management skills

· Proficient in Excel, Word, Outlook

· Highly motivated, meticulous and takes initiative

· Willing to go extra mile

Willing to start work from 6:30am.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

• Prepare monthly financial statements and management reports.

• Support external audits and responding to auditor inquiries.

• Coordinate and prepare periodic tax filings and support corporate income tax compliance with schedules.

• Maintain accurate books and execute end-to-end month-end, quarterly, and year-end closing processes including journal entries and key reconciliations.

• Execute daily treasury operations such as payments and bank transfers, and manage bank administration tasks.

• Manage trade finance operations by preparing and reviewing LC-related documents, coordinating with banks and counterparties, and maintaining related documentation.

• Provide general administrative and operational support, including coordination and day-to-day assistance as needed.

• Preferred competencies and qualifications.

• Hands-on accounting and finance experience in closing, reporting, and reconciliations.

Job Requirements:

• Diploma/ Degree with 3-4 years of relevant experience.

• $3500-$5000.

• Preferably with experience in SAP Software.
  

Interested applicants, please email your resume to jobs@e-ployment.com.sg

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

ROLES& RESPONSIBILITIES

You will act as the intermediaries between other departments within the organisation to ensure the accuracy and monthly accounting closing timeline are observed.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking accounting related entries submitted by stakeholders are accurate in the system.

ACCOUNTS RECEIVABLE (MAIN FUNCTIONS)

1.  AR Retail Sales, Collection & Reconciliation

2.  AR Non-Retail / Non-Trade, Collection & Reconciliation

3. Bank Statement Reconciliation & Reporting

4.  Back-End Collection Creation & Refund Processing

5.  Schedules

6.  CAG Sales Submission

7.  Others

-    GL Journal Entries

-    Audit Schedule preparation

-    FOREX updates

-    Ad Hoc Tasks/Projects assigned

Qualifications and Skills

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Meticulous and analytical

4. Business acumen & Finance savvy

5. Detail oriented and able to work in a fast paced environment

6. Intermediate or advance level competency in MS Excel

Key Responsibilities:

· Manage the Executive’s calendar, including the scheduling of appointments, meetings, and conference calls, as well as the coordination of travel arrangements.

· Screen and prioritize incoming calls, emails, and other correspondence, responding to or redirecting inquiries as appropriate.

· Prepare, review, and edit business correspondence, presentations, reports, and other documents, ensuring accuracy, clarity, and a high standard of professionalism.

· Coordinate and compile materials for meetings, including agendas, presentations, and supporting documentation.

· Attend meetings alongside the Executive when necessary, take accurate minutes, and follow up on action items to ensure timely completion.

· Support special projects and strategic initiatives by conducting research, compiling relevant data, and preparing comprehensive reports as required.

· Organize executive events and functions, handling logistics and liaising with both internal teams and external stakeholders.

· Manage expense claims and financial tracking, including receipt compilation and preparation of detailed expense reports.

· Maintain a high level of confidentiality and handle sensitive information with utmost discretion and professionalism.

· Oversee document handling tasks such as printing, binding, courier arrangements, copying, and filing.

· Assist in drafting responses and other written communications for the CEO’s review and approval.

· Perform general administrative duties, including scanning, ordering supplies, and maintaining efficient Executive office operations.

· Carry out other ad-hoc responsibilities as assigned by the Executive.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team
• Any other duties/tasks as requested by management

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

•

Directly responsible for promoting the organization’s products and services to gatekeeper audiences and other healthcare professionals in the medical field.

•

Build and maintain strong stakeholder rapport to ensure client referrals

•

Directly responsible for delivering enquiry-generation leads targets from assigned territories

•

Directly responsible for building and maintaining relationships with hospital administrators from assigned territories

•

Directly responsible for increasing market share in assigned territories

•

Handle new product distribution through establishment of existing and new channels.

•

Project management of maternity hospital- related events

•

Regular reporting on competitor’s activities

•

Timely submission of weekly / monthly reports and time sheets

•

Participate in training of new colleagues on products/services basic knowledge

•

Participate in public events representing Cordlife as a speaker in promoting products/services if needed

•

Directly responsible in handling operational matters for sub-team consists of the Client Relation officers.

•

Any other duties that may be assigned by the Manager, KAM from time to time