Total 4,809 process improvement manager job vacancies in Others category in Singapore

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Work experience as a Hair Stylist, Hairdresser, Colorist or similar role.

Hands-on experience in Scissors cutting. (Experience in using Clippers).

Experience in different type of hair cuts and Advanced fade cuts.

Proficiency in different types of Beard Designing.

Proficiency in hair straightening and curling methods, using hot irons and curlers.

Experience in handling differnt skin and advising clients with suitable facials and skin care, hair care products.

Hands-on experience with various coloring techniques.

Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

Welcoming customers and identifying their preferences by asking pointed questions.

Recommending hairstyles and haircuts according to customers’ face shapes and tastes.

Washing, rinsing and drying clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalps).

Cut, trim and shave hair using professional equipment.

Apply a wide range of hair coloring techniques, like highlights, ombre and balayage.

Create hairstyles for formal events and everyday looks, including braids, ponytails and buns.

Apply hair treatment products, as needed (e.g. color protection creams and hydrating masks).

Form bonds with loyal customers and remember their hairstyle preferences.

Manage bookings and serve walk-ins.

Ensure tidiness of beauty stations and sterilize tools, as needed.

Cross-sell hair care products or services, when appropriate.

Up-to-date with industry trends.

Excellent communication skills.

Physical stamina to stand for long hours.

Flexibility to work in shifts.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Work experience as a Hair Stylist, Hairdresser, Colorist or similar role.

Hands-on experience in Scissors cutting. (Experience in using Clippers).

Experience in different type of hair cuts and Advanced fade cuts.

Proficiency in different types of Beard Designing.

Proficiency in hair straightening and curling methods, using hot irons and curlers.

Experience in handling differnt skin and advising clients with suitable facials and skin care, hair care products.

Hands-on experience with various coloring techniques.

Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

Welcoming customers and identifying their preferences by asking pointed questions.

Recommending hairstyles and haircuts according to customers’ face shapes and tastes.

Washing, rinsing and drying clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalps).

Cut, trim and shave hair using professional equipment.

Apply a wide range of hair coloring techniques, like highlights, ombre and balayage.

Create hairstyles for formal events and everyday looks, including braids, ponytails and buns.

Apply hair treatment products, as needed (e.g. color protection creams and hydrating masks).

Form bonds with loyal customers and remember their hairstyle preferences.

Manage bookings and serve walk-ins.

Ensure tidiness of beauty stations and sterilize tools, as needed.

Cross-sell hair care products or services, when appropriate.

Up-to-date with industry trends.

Excellent communication skills.

Physical stamina to stand for long hours.

Flexibility to work in shifts.

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

The management executive is someone who is passionate about food and customer service and manages daily restaurant operations and assists with menu planning maintains sanitation standards and assists serves and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.They are a problem solver with strong work ethic and leadership skills. The restaurant manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are an experienced leader with a goal to move up in the management field.

Responsibilities

Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.Proficiency in using computer software to monitor inventory,track staff schedules and pay, and perform other record keeping tasks.Research new wholesale food suppliers and negotiate pricesCalculate future needs in kitchenware and equipment and place orders, as neededManage and store vendors' contracts and invoicesKeep details records of daily, weekly and monthly costs and revenuesArrange for new emplolyees' proper onboarding (scheduling trainings and ordering uniforms)Monitor complaince with safetly and hygiene regulationsCoordinate communication between front and back of the hall staffPrepare shift schedulesProcess payroll for all restaurants staffIdentify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achievedEffectively manage the restaurant in the absence of the Restaurant ManagerManage operations with passion, integrity, and knowledge while promoting the culture and values of the companyImplement new company policies and procedures by developing plans and instructing staffProvide direction to shift leaders, and staff to achieve restaurant goalsConsistently review operations and staff to identify any problems, concerns, and opportunities for improvementProvide coaching and feedback to managers and staff and assess performance on and ongoing basisCreate a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs ans exceed expectationsDevelop and implement creative solutions to areas of improvementAssist in any areas of the restaurant when staffing constraints requireIndentify employee weaknesses and retrain as necessaryComplete the seasons to the specifications outlined in your employment contractGather guests' feedback and recommend improvements to our menus

Minimum Qualifications

Fluent English and KoreanFamiliarity with restaurant management softwere, like VIVIPOS, reservation systemPrevious Experience: Prior Restaurant and Management ExperienceAble to use touch-sensitive POS systemAble to lift minimum of 10 lbsAble to work in a high-temperature kitchen for an extended period of timeCompleted training in all areas of restaurantMust be able to take direction and delegate responsibilitiesAble to work in a fast placed environmentAble to work nights, weekends, and holidaysGood math and reporting skillsCustomer service attitudeCommunication and team management abilitie

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Retail Manager is responsible for overseeing the daily operations of the retail store, ensuring excellent customer service, achieving sales targets, managing inventory, and leading the retail team. The role focuses on delivering an exceptional customer experience while maximizing sales performance and maintaining operational excellence. This role is ideal for a hands-on retail professional who is passionate about customer experience, team development, and driving sales performance within a premium wine retail environment.

Key Responsibilities

Retail Operations

• Manage the day-to-day operations of the retail store to ensure smooth and efficient business operations.
• Ensure the store is maintained to the highest standards of cleanliness, presentation, and visual merchandising.
• Monitor store performance and implement initiatives to drive sales and profitability.
• Ensure compliance with company policies, procedures, and operational standards.

Sales & Customer Experience

• Deliver exceptional customer service and create a welcoming shopping experience for customers.
• Develop and implement sales strategies to achieve revenue targets and key performance indicators (KPIs).
• Build and maintain strong customer relationships, including VIP and corporate clients.
• Handle customer feedback, enquiries, and complaints professionally and effectively.
• Promote wine products and provide recommendations based on customer preferences.

Team Leadership & Development

• Recruit, train, supervise, and motivate retail team members.
• Prepare staff schedules and ensure adequate manpower coverage.
• Conduct performance reviews and provide coaching to improve team performance.
• Foster a positive and collaborative working environment.

Inventory & Stock Management

• Monitor inventory levels and coordinate stock replenishment.
• Conduct regular stock counts and inventory audits.
• Ensure accurate stock movement records and minimize inventory discrepancies.
• Coordinate with suppliers and internal stakeholders on product availability.

Point-of-Sale (POS) & Cash Management

• Oversee POS operations and ensure accurate transaction processing.
• Monitor cash handling procedures and perform cash reconciliation.
• Ensure compliance with financial controls and reporting requirements.

Reporting & Administration

• Prepare and analyse sales reports, inventory reports, and operational reports.
• Monitor budgets and control operational expenses.
• Support management with business planning and operational improvements.

Requirements

• Minimum 3 years of retail, hospitality, wine, or luxury customer service experience.
• Passion for wine and willingness to learn about wine regions, varietals, and producers.
• Strong communication and interpersonal skills.
• Customer-focused with a proactive sales mindset.
• Able to work weekends, public holidays, and rotating shifts, night shift when required.
• Proficient in basic computer and POS systems.
• Candidates with more experience may consider for senior retail positions.

Key Competencies

• Leadership and Team Management
• Customer Service Excellence
• Sales and Business Development
• Inventory Management
• Problem-Solving and Decision-Making
• Communication and Interpersonal Skills
• Attention to Detail
• Results-Oriented Mindset

Preferred Qualifications

• WSET Level 1 or 2 certification (or willingness to obtain).

a. BIM Manager

i. The BIM Manager shall have at least 5 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects; in addition, he shall have at least 5 years of relevant work experience in site supervision;

ii. The BIM Manager shall be familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical;

iii. The BIM Manager shall possess a Degree in Engineering / Architecture or equivalent;

iv. The BIM Manager shall be highly motivated and able to work independently, a strong team player and to handle fast-paced projects;

v. The BIM Manager shall have good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills

vi. The BIM Manager shall be in current employment under the Contractor for a minimum of 3 years and have successfully instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

vii. The BIM Manager shall have completed a certification course in BIM Management.

b. Scheduler / Programmer

i. The Scheduler / Programmer shall possess at least ten (10) years of relevant construction experience with at least 5 years of experience in development and/or review of project schedules for every phase of the construction project lifespan by using Primavera P6;

ii. The Scheduler / Programmer shall possess a degree in Civil and Structural Engineering or relevant discipline;

iii. The Scheduler / Programmer shall have experience in scheduling for projects of similar scale, complexity and nature of works;

iv. The Scheduler / Programmer shall possess intermediate to advanced knowledge of Microsoft Project, Excel, Power Point and Word; in addition, the Scheduler / Programmer shall also be proficient in Primavera P6;

v. The Scheduler / Programmer shall be able to work independently, a strong team player and to handle fast paced projects;

vi. The Scheduler / Programmer shall have good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

c. Project Engineer

i. The Project Engineer shall possess at least eight (5) years of relevant working experience in in construction of civil / structural / geotechnical work for projects of similar scale, complexity and nature of works;

ii. The Project Engineer shall possess a Degree in Civil & Structural Engineering or recognised Degree in the relevant field subject to the acceptance of the OIC.

iii. The Project Engineer shall be able to work independently, a strong team player and to handle fast-paced projects;

The IT Manager is responsible for leading and managing the IT function, ensuring that team performance aligns with the organization’s technology roadmap. This role involves overseeing project delivery, driving applications and automation initiatives, and fostering a high-performing IT team.

Role & Responsibilities:

• Lead and manage the IT function, with oversight of team performance, priorities, and delivery outcomes

• Drive the organisation’s technology roadmap, with a focus on applications, automation, and AI initiatives

• Own end-to-end delivery of IT and digital projects, from scoping and prioritisation to execution and rollout

• Oversee the strategy and performance of business applications, ensuring alignment with operational and commercial needs

• Identify and implement opportunities for automation and AI, improving productivity, decision-making, and service delivery

• Work closely with senior stakeholders to translate business needs into scalable technology solutions

• Drive continuous improvement across systems, processes, and user experience

• Establish governance, standards, and best practices for application management and project delivery

• Monitor performance, risks, and outcomes across IT initiatives, providing clear visibility to management

• Build and develop a high-performing IT team, fostering ownership, capability, and execution discipline 

Requirements:

• At least 5 years of experience in IT, digital, or technology-related roles

• Proven experience in driving IT or digital initiatives end-to-end

• Strong ability to translate business needs into scalable technology solutions

• Credible stakeholder manager with sound commercial judgement

• Exposure to or interest in AI, automation, or data-driven initiatives

Job Responsibilities:

• Oversee and manage the construction of landed housing projects, including bungalows and semi-detached houses.
• Coordinate with clients, consultants, architects, and subcontractors to ensure smooth project execution.
• Plan and schedule project timelines, resources, and budgets to meet deadlines and cost targets.
• Supervise site activities to ensure compliance with design, specifications, safety, and regulatory standards.
• Conduct regular site inspections and resolve any on-site issues promptly.
• Prepare and present progress reports to management and clients.
• Ensure quality control and timely delivery of all construction milestones.
• Liaise with relevant authorities for necessary permits and approvals.
• Perform other duties or tasks as assigned by the immediate supervisor or Head of Department (HOD).

Qualifications:

• Must possess BCA acknowledgement as a Project Manager for landed housing projects.
• Must be familiar with BCA regulations, submission processes, and construction-related requirements in Singapore.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

What We Offer:

• A dynamic and supportive work environment with opportunities for professional development.
• Mentorship from experienced professionals in the industry.
• Competitive salary and benefits package.

WorldQuant develops and deploys systematic financial strategiesacross a broad range of asset classes and global markets. We seek to producehigh-quality predictive signals (alphas) through our proprietary researchplatform to employ financial strategies focused on market inefficiencies. Ourteams work collaboratively to drive the production of alphas and financialstrategies – the foundation of a balanced, global investment platform.

WorldQuant is built on a culture that pairs academic sensibilitywith accountability for results. Employees are encouraged to think openly aboutproblems, balancing intellectualism and practicality. Excellent ideas come fromanyone, anywhere. Employees are encouraged to challenge conventional thinkingand possess an attitude of continuous improvement.

Our goal is to hire the best and the brightest. We valueintellectual horsepower first and foremost, and people who demonstrate anoutstanding talent. There is no roadmap to future success, so we need peoplewho can help us build it.

The Role: 

• We are seeking candidates with quantitative portfolio management experience and intimate knowledge of systematic strategies

Job Responsibilities (include, but not limited to the following)

• Develop systematic strategies that use statistical signals associated with various market inefficiencies applied to a broad variety of asset classes including global equities and/or ETFs, futures, currencies and options
• Lead, manage and grow quantitative investment portfolio
• Contribute to broader firm research and strategic initiatives

What You’ll Bring:

• 2+ years’ experience in developing systematic strategies including a verifiable track record with positive PnL and Sharpe
• Strong programming skills in mainstream quant programming languages, such as Python and C++

The Portfolio Manager Opportunity:

• Transparent and formula-based compensation
• Opportunities to contribute to other research and strategy initiatives
• Access to WorldQuant’s alpha pool, portfolio management tools and innovative technology platforms
• Access to a deep and broad menu of datasets supported by a dedicated data team
• Cross-asset execution led by a multi-regional trading team
• Participation in internal research conferences and forums
• Autonomy to build your own strategies along with several opportunities for collaboration and mentorship
• Access to AI and Machine Learning opportunities applied to financial markets

Develop electrical plans for buildings, including wiring, lighting, and power distribution systems.

• Implementation:

Oversee the installation of electrical systems, ensuring they adhere to design specifications and safety regulations.

• Inspection and Testing:

Conduct inspections and tests to verify the functionality, safety, and reliability of electrical systems and components.

• Project Management:

Manage electrical projects, including scheduling, budgeting, and coordinating with other construction teams.

• Troubleshooting:

Resolve electrical problems that may arise during the construction process.

• Documentation:

Maintain detailed records of electrical systems and components.

• Compliance:

Ensure that electrical systems meet all relevant codes, regulations, and standards.

• Safety:

Prioritize safety throughout the design, installation, and maintenance of electrical systems.

• Collaboration:

Work closely with architects, other engineers, and contractors to ensure projects are completed successfully.

Position Overview

Reporting to the Chief Executive Officer (CEO) and Chief Operating Officer (COO), the General Manager is a senior leadership role responsible for driving clinic performance, supporting strategic business growth, and providing clinical expertise to strengthen the Company's market position and service offerings.

The role serves as a leader and mentor to all Clinic Managers, ensuring the achievement of patient booking targets, service excellence standards, operational effectiveness, and revenue objectives across Singapore Institute of Advanced Medicine Holdings' clinics.

 As a medically qualified professional, the General Manager will provide clinical leadership and subject matter expertise to support sales, marketing, and business development initiatives. This includes contributing to marketing strategies and materials, supporting the introduction of new services, and engaging with referring specialists and healthcare stakeholders to promote the Company's services and capabilities.

 The General Manager will work closely with the CEO and COO on strategic growth initiatives and will play an important role in identifying and evaluating new business opportunities, partnerships, and service developments. This position offers a clear leadership pathway towards executive management and future C-suite responsibilities.

Key Responsibilities

Clinic Leadership & Performance Management

• Lead, mentor, and develop all Clinic Manager to achieve operational excellence and high performance.
• Establish clear performance expectations, KPIs, and accountability measures for Clinic Managers.
• Monitor and drive clinic performance against patient booking, patient experience, service quality, productivity and revenue targets.
• Review clinic performance metrics and implement improvement initiatives where required.
• Foster a culture of patient-centric care, accountability, teamwork, and continuous improvement.
• Support Clinic Managers in workforce planning, resource allocation, and operational problem-solving.
• Conduct regular performance reviews and coaching sessions with Clinic Managers.

Clinical Support for Sales & Marketing

• Provide clinical expertise and medical insight to support sales, marketing, and business development activities.
• Review and contribute to marketing materials, educational content, presentations, and promotional campaigns to ensure clinical accuracy and relevance.
• Support the development and launch of new healthcare services, technologies, and strategic projects.
• Work closely with Sales and Marketing to develop value propositions and clinical positioning strategies.
• Accompany sales and marketing personnel on meetings and engagement sessions with specialists, healthcare providers, and strategic partners where clinical representation adds value.
• Act as a clinical ambassador for the Company's services and capabilities.
• Provide market intelligence and clinical insights to support service development and commercial initiatives.

Business Development & Strategic Projects

• Support the CEO and COO in evaluating and executing strategic business development opportunities.
• Participate in the planning and implementation of new services, partnerships, and growth initiatives.
• Assist in developing business cases, market assessments, and implementation plans for strategic projects.
• Support stakeholder engagement activities with healthcare providers, industry partners, and other relevant organisations.
• Identify opportunities to expand referral networks and strengthen strategic relationships.
• Contribute to the successful rollout and commercialisation of new projects and services.
• Support ongoing innovation and service enhancement initiatives across the organisation.

Stakeholder & Relationship Management

• Build and maintain strong relationships with referring specialists, healthcare professionals, and strategic partners.
• Collaborate closely with Clinic Managers, Sales & Marketing, Medical Affairs, and other functional teams to achieve organisational goals.
• Represent the Company at professional meetings, conferences, industry events, and stakeholder engagements when required.
• Promote the Company's mission, values, and commitment to clinical excellence and patient care.

Financial & Performance Management

• Manage operational budgets, control expenses, and ensure operational and financial discipline.
• Review results and recommend actions to maximize revenue and profitability.

Any adhoc duties as required by the company board of directors and management 

Requirements

• Significant leadership experience within healthcare, medical services, specialist clinics, hospitals, diagnostic imaging, oncology, or related healthcare sectors.
• Experience supporting business development, strategic projects, or healthcare service expansion initiatives.
• Strong understanding of healthcare operations, patient journey management, and service delivery excellence.
• Experience working with medical specialists, healthcare providers, and referral networks.
  Commercial awareness with the ability to balance clinical, operational, and business objectives.

Education & Qualification

• Medical Degree (MBBS, MD or equivalent) with current or previous clinical practice experience preferred.
• Postgraduate qualification in Healthcare Management, Business Administration, Management, or related discipline would be advantageous.
• Sound understanding of the Singapore healthcare landscape and regulatory environment.

Skills & Competencies

• Strong leadership and people development capabilities.
• Ability to coach, mentor, and develop high-performing managers.
• Excellent communication, presentation, and stakeholder management skills.
• Strong business acumen and strategic thinking abilities.
• Ability to build credibility with healthcare professionals and external stakeholders.
• Strong project management and execution capabilities.
• High level of professionalism, integrity, and accountability.