Total 630 front end web designer job vacancies in Others category in Singapore

Prepare and revise shop drawings, coordination drawings, and as-built drawings.

* Develop detailed drawings for ceiling works, drywall partitions, access panels, bulkheads, pelmets, and other interior fit-out works.

* Review tender drawings, specifications, and project requirements.

* Conduct site measurements and prepare drawings based on actual site conditions.

* Coordinate with Project Managers, Site Supervisors, Consultants, Main Contractors, and Subcontractors.

* Attend coordination meetings and resolve drawing-related issues.

* Prepare drawing submissions and revisions according to consultant and client comments.

* Ensure all drawings comply with project specifications, authority requirements, and construction standards.

* Maintain proper drawing records and document control.

Diploma or Degree in Architecture, Interior Design, Building, Engineering, or a related discipline.

* Minimum 2 years of relevant experience in Interior Fit-Out, Ceiling, Partition, or Construction projects.

* Proficient in AutoCAD (mandatory).

* Knowledge of SketchUp, Revit, BIM, or other 3D software will be an advantage.

* Familiar with shop drawing preparation and construction detailing.

* Able to interpret architectural, structural, and M&E drawings.

* Good understanding of suspended ceiling systems, drywall partitions, access panels, and interior finishing works.

* Strong coordination and communication skills.

* Responsible, detail-oriented, and able to work independently.

Preferred Qualifications

* Experience working with Main Contractors and Consultants in Singapore.

* Knowledge of Singapore construction practices and site coordination processes.

* Experience in commercial, retail, office, hotel, and institutional fit-out projects.

Responsibilities

• Design, develop, and maintain integration solutions using web Methods Integration Server
• Develop and deploy services using Flow, Java services, and adapters
• Work on API development, REST/SOAP web services
• Build and manage B2B integrations using Trading Networks
• Develop messaging solutions using web Methods Broker / Universal Messaging

Skills/Requirement

• 4 + years of experience in web Methods and integration development Excellent hands-on experience on web Methods Versions 9.x and 10.
• Experience in Web Methods Development using Designer Eclipse
• Experience in Trading Networks (B2B integration) web Methods API GatewaywebMethods.IO / cloud integrations
• Familiarity with DevOps tools (CI/CD pipelines)Docker / containerization
• Exposure to SAP / Oracle integrations Microservices architecture

Interested candidates, who wish to apply for the above position, please send in your resume to: ansari.abdulrahman@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persol.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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RESPONSIBILITIES:

• Assist in answering of incoming calls from outlet
• Assist in calling of daily new Leads
• Attending to customer / enquiries where necessary
• Any other ad-hoc duties assigned

REQUIREMENTS:

• Must be able to work on retail hours
• 5 Working Days
• No experience required but must have positive mindset
• Willing to learn

The BIM Designer (Autocad Draftsman) will be responsible for creating and managing digital models of building structures and systems, using Building Information Modeling (BIM) software. The ideal candidate should have a strong technical background, excellent problem-solving skills, and be able to work collaboratively with cross-functional teams.

• Develop constituent parts of the information model in connection with specific task.
• Collaborate with architects, engineers, and other stakeholders to ensure model accuracy and completeness.
• Production of project output.
• Ownership of model information.
• Maintain and update BIM models throughout the project lifecycle.
• Create Revit worksets and understanding of the Revit work-sharing process. Input marked‐up drawings into Revit
• Download drawings and information from the Web, SharePoint, or project websites (FTP, etc.)
• Adherence to safety practices in the workplace.

Qualifications and Education Requirements

• ·Education: Minimum Diploma or Bachelor Degree in Architecture, Engineering, Construction Information Technology or relevant field
• Experience: Minimum 3 years of experience in BIM modelling
• Proficiency in BIM software such as Autodesk Revit, AutoCAD, or Bentley MicroStation
• Strong communication and collaboration skills, with the ability to work effectively in a team environment
• Familiarity with construction industry standards and practices

Why Join Us?

- Work with Global Brands: Collaborate with some of the biggest names in the industry.

- Dynamic Environment: Be part of a fast-paced, creative, and fun team.

- Growth Opportunities: Learn and grow with us as you take on new challenges.

Your Role:

As an Industrial Designer at StarMedia, you will:

- Lead Projects: From initial concepts to final implementation, your creativity will shape our projects.

- Innovate: Turn design briefs into unique solutions, working with a cross-functional team to bring ideas to life.

- Create: Develop prototypes, manage revisions, and ensure all design specifications are met.

- Collaborate: Work closely with stakeholders and manage relationships with external vendors and consultants.

- Organize: Keep design information accurate and up-to-date to ensure project success.

What We’re Looking For:

- Experience: 2 years in a related field is a plus (Fresh graduates are welcomed)

- Creative Mindset: Strong design thinking and problem-solving skills.

- Team Player: Enjoys working in a collaborative environment.

- Tech-Savvy: Proficient in 3D design software (Solidworks, Rhino 3D, 3D Max, AutoCAD, Photoshop, SketchUp, etc.).

- Detailed Orientated: Skilled in creating precise technical drawings and keylines essential for prototyping

- Prototype Skills: Experience in creating prototypes and understanding manufacturing methods.

- Communication: Excellent visual, written, and oral communication skills.

Ready to Apply?

If you’re excited about this opportunity, we’d love to hear from you! Send your CV and portfolio, including your current and expected salary, to recruitment@starmedia.bz. We’ll be in touch soon to discuss the next steps.

Full Job Description

You role shall include but not limited to:

* Responsible for preparation of design documentation, including tender,and detailing drawings.

* Responsible for render plans and section elevations, translate concept designs into working documents for all phases of the process.

* Work efficiently and speedily on AutoCad and Photoshop.

* Responsible, creative and work independently.

* Technical & product research & review with design team.

* Flexibility in handling multiple projects.

* Must possess relevant Diploma / Degree in Architectural or Interior Design or equivalent.

* Minimum 3 years’ experience in hospitalities and F&B projects.

* Advanced CAD skills.

* Good Adobe CS skills (Photoshop, Illustrator etc), knowledge of sketch up will be a plus.

* PC versatility essential.

* Experience in hospitalities and F&B projects.

* Good knowledge of drawing preparation and CAD standard, good organizational skill and attention to detail.

* Excellent interpersonal, good communication and problem solving skills.

* Must be meticulous, a good team player and able to work under pressure to meet tight deadlines and perform in a fast paced environment.

Job Description

Studio Phax is looking for an Architectural Designer to join our growing practice in Singapore.

The role will mainly involve architectural design, drawings, documentation, authority submission support, and project coordination. From time to time, the candidate may also assist in interior design works such as space planning, material selection, and presentation drawings.

Fresh graduates are welcome to apply.

Responsibilities

• Assist in architectural design and concept development
• Prepare drawings, presentations, and design documentation
• Support authority submissions and project coordination
• Assist in interior design works when required
• Coordinate with clients, consultants, contractors, and team members

Requirements

• Degree or Diploma in Architecture or related field
• Proficiency in AutoCAD, SketchUp, Adobe Creative Suite, or similar software
• 3D modelling / rendering skills will be an advantage
• Good design sense, attention to detail, and willingness to learn
• Good communication and teamwork skills

Salary Range

S$2,800 – S$5,000 per month

Application

Please apply with your CV and portfolio to xingxin@studiophax.com

Key Responsibilities

• Support the development and delivery of urban design and master planning projects across various scales and typologies.
• Prepare high-quality production work including diagrams, illustrative plans, layouts, presentations, reports, and graphic packages.
• Develop compelling visual narratives and concept communication materials for client presentations and design reviews.
• Utilize AI-assisted workflows, visualization tools, and emerging digital technologies to enhance design efficiency, concept generation, and presentation quality.
• Support design teams in preparing urban design studies, spatial analysis, benchmarking, and research documentation.
• Coordinate closely with multidisciplinary teams including Planning, Landscape, Infrastructure, Architecture, and Sustainability teams.
• Assist in translating conceptual ideas into clear and technically coordinated design outputs.
• Mentor and support junior team members throughout project stages, helping maintain quality, consistency, and timely delivery of outputs.
• Support management and work-winning teams in preparing master planning bids, RFP responses, competitions, capability statements, and client presentations.
• Contribute to bid strategy, design narratives, graphic packaging, and proposal development for new business opportunities.
• Contribute to internal design reviews, brainstorming sessions, and innovation initiatives within the studio.
• Ensure all production outputs are aligned with project vision, company standards, and client requirements.
• Stay updated with emerging urban design trends, AI tools, visualization techniques, and digital workflows relevant to the industry.

Qualifications & Skills

• Master / Bachelor in Urban Design, Landscape, Architecture, or related discipline
• A strong portfolio showcasing completed projects demonstrating creativity, technical skills, and understanding of architectural and urban design frameworks.
• Strong written and verbal communication skills to work with clients, stakeholders, and interdisciplinary teams.
• Strong technical skills with proficiency in Revit, AutoCAD, Archicad, SketchUp, and Adobe Creative Suite

At Mama, we don’t just welcome guests—we create unforgettable vibes. We’re looking for a fun, energetic, and guest-focused Front Office Agent who can bring personality to the desk and turn every check-in into an experience.

What You’ll Do

• Be the face of Mama—welcome guests with energy, warmth, and a smile
• Handle check-ins, check-outs, and all guest interactions with efficiency and style
• Answer questions, give recommendations, and ensure every guest feels at home
• Manage reservations, phone calls, and daily front desk operations
• Work closely with other teams to deliver seamless guest experiences
• Resolve guest concerns professionally (with a touch of Mama flair!)

Who You Are

• Friendly, confident, and naturally people-oriented
• Passionate about hospitality and creating memorable guest moments
• A great communicator (English required; other languages are a bonus!)
• Organized, adaptable, and able to multitask in a fast-paced environment
• Positive attitude with a can-do mindset
• Experience in hotel front office or customer service is a plus

Company Overview

Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore empowers women from low-income families through holistic programmes. YWCA Fort Canning, its hospitality arm, supports social initiatives like Empowering Mums and Meals-on-Wheels with all net proceeds.

Job Summary

Join YWCA Fort Canning’s Front Office team to deliver exceptional guest service in a serene hotel environment, handling reservations, guest relations, billing, and general office duties to ensure a smooth and welcoming experience.

Responsibilities

• Greet and attend to guests promptly to deliver a welcoming and high-quality customer service experience
• Manage all reservation channels to accurately record and confirm room bookings
• Distribute room keys efficiently to guests assigned to their rooms
• Maintain detailed knowledge of room categories, locations, capacities, and furnishings to assist guests effectively
• Resolve guest complaints and issues quickly to maintain guest satisfaction and service standards
• Process accounts and billing accurately and efficiently to ensure correct guest charges
• Perform general office duties including managing correspondence, emails, filing, and operating the switchboard
• Handle all incoming and outgoing mail, faxes, and messages for guests promptly
• Report unusual occurrences to the Supervisor on duty for timely resolution
• Carry out additional duties as assigned by the Supervisor to support Front Office operations

Preferred competencies and qualifications

• Minimum O Level or Higher NITEC in Hospitality Operations preferred
• Minimum 1 year of experience preferably in front desk service
• Ability to work shifts and collaborate effectively as a team player
• Good verbal and written communication skills to interact clearly with guests and colleagues
• Strong customer service skills to enhance guest experience

SCOPE

Reporting to the Front Office Manager, the incumbent in this position is responsible for the efficient, accurate and courteous checking-in and checking-out of hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.

RESPONSIBILITIES

• Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.
• Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
• Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.
• Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.

REQUIREMENTS

• Minimum O levels or WSQ Front Office Certification or Diploma in Hospitality Management
• Prior experience in the same capacity or any other hospitality related capacity advantageous
• Knowledge in Microsoft Office (Word, Excel and PowerPoint)
• Operational knowledge of front desk operations, Opera and Micros is a plus
• Strong customer service and communication skills
• Able to multi-task
• Good command in spoken and written English is essential and any additional languages is an added advantage
• Well-groomed and professional disposition
• Willingness to work on rotating shifts, weekends and public holiday

About the Company

We are a premier financial technology and enterprise systems transformation partner embedded within tier-1 corporate and investment banking institutions. By combining deep capital markets domain expertise, cutting-edge financial architecture, and rigorous delivery governance, we orchestrate massive, high-performance software migrations that power global market systems. We focus on engineering mastery, platform modernization, and cultivating top-tier senior advisory talent in Singapore.

About the Job

We are seeking a senior, elite-level Murex Front Office Lead to serve as the core Subject Matter Expert (SME) for an enterprise-wide corporate banking transformation programme. In this highly critical leadership role, you will take complete end-to-end ownership of the analysis, functional design, and delivery of the Murex MX.3 Front Office platform.

You will be embedded within a high-profile strategic upgrade initiative—encompassing platform version uplifts, new module onboarding (including EQA and OSP Excess), and the creation of unified reconciliation and automated regression frameworks. Acting as the vital nexus between Front Office traders, sales desks, and technical delivery engineering squads, you will drive pricing configurations, booking workflows, and Straight-Through Processing (STP) alignment across all primary capital market asset classes.

Key Responsibilities

Functional Architecture & Requirement Design

• Asset Class Scoping: Lead front-office functional analysis across a comprehensive cross-asset landscape including FX (Spot/Forward/Options), Money Markets (MM), Interest Rate Derivatives (IRD), Equity Derivatives (EQD), Credit Derivatives, Commodities, and Fixed Income.

• Trader Workshops: Manage structured scoping workshops with Front Office business users, quantitative structurers, sales stakes, and head traders to translate complex trading needs into concrete platform specifications.

• Gap & Data Analysis: Audit production trade populations, historical market datasets, and legacy test scripts to establish functional baselines and identify system configuration gaps.

• Blueprint Engineering: Translate business requirements into exhaustive Functional Design Documents (FDDs), configuration blueprints, and granular functional specifications natively mapped to MX.3 capabilities.

Platform Configuration & Transformation Delivery

• Model Configuration: Design and configure complex pricing models, financial instrument parameters, and trade capture behaviors inside the MX.3 Front Office engine.

• STP Optimization: Partner with integration and back-office squads to architect Straight-Through Processing (STP) solutions for upstream/downstream distribution and lightning-fast trade execution workflows.

• Upgrade & Migration Management: Steer Murex platform version upgrades, overseeing report modifications, validation framework configurations, and multi-asset regression analyses.

• Environment Orchestration: Oversee technical configuration promotions, interface touchpoints, and data migration mappings across the entire Front Office architecture track.

Strategic Stakeholder Advisory & Quality Assurance

• Trusted Advisory: Act as a core strategic consultant to senior banking and IT leaders, articulating the trade-offs, risks, and benefits of alternative technical Murex architecture options.

• Defect Resolution: Perform robust functional validation testing (SIT/UAT) during formal platform release cycles and troubleshoot multi-workstream issues across P&L simulation, Market Data, and Product Control domains.

Skills & Experience Required

Must-Have Skills (Mandatory for Skills Matching)

• Murex MX.3 Experience: Minimum 10+ years of hands-on experience as a Front Office BA, System Analyst, or Functional Consultant specifically navigating enterprise Murex MX.3 banking transformations.

• Front Office Module Mastery: Proven expert-level competency configuring trade capture, pricing models, instrument setups, and transaction workflows within the MX.3 FO module.

• Cross-Asset Domain Expertise: Deep, verifiable functional knowledge of FX, Money Markets, and Interest Rate Derivatives (IRS, CCS).

• Documentation Rigor: Proven track record writing elite-grade, engineering-ready Business Requirement Documents (BRDs) and Functional Design Documents (FDDs).

Good-to-Have Skills (Preferred Differentiators)

• Product Control Synergy: Prior systems analyst exposure within a Product Control or financial ledger validation function.

• Upgrade Track Record: Direct experience managing Murex version uplift projects (e.g., migration between sub-version layers) along with configuration promotion across DEV, SIT, and PROD environments.

• Technical Frameworks: Functional understanding of the underlying Murex data model, MxML messaging flows, and cross-module dependencies (FO → MO → BO → Finance).

Qualifications

• Bachelor’s or Master’s degree in Financial Engineering, Business Analytics, Computer Science, Information Systems, Finance, or an equivalent technical/quantitative discipline.

• Exceptional verbal and written communication skills with the professional polish required to address senior global markets stakeholders confidently.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609

Job Description:

• Responsible for the end-to-end analysis, design, and delivery of the Murex MX.3 Front Office platform within a corporate banking transformation programme.
• The role is embedded within a programme undertaking a strategic upgrade of its MX.3 platform — encompassing platform version uplift, new module onboarding (e.g. EQA, OSP Excess), and the implementation of comprehensive reconciliation, automation, and governance frameworks.
• The incumbent will act as the primary bridge between Front Office business stakeholders and the Murex technical delivery team, owning requirement analysis, functional design, pricing and booking configuration, and STP solution design across all relevant asset classes.
• The role demands deep hands-on MX.3 expertise combined with strong consulting and client engagement capability

Requirement Analysis & Design:

• Lead requirement analysis in the Front Office space across multiple asset classes including FX, Money Markets (MM), Interest Rate Derivatives (IRD), Equity Derivatives (EQD), Credit Derivatives, Commodities, and Fixed Income products.
• Conduct structured workshops with Front Office users, traders, structurers, and sales stakeholders to capture business needs, system requirements, and future-state workflow expectations.
• Perform initial analysis of existing production data, trade populations, and existing test case suites to establish baseline and identify gaps relative to the target MX.3 configuration.
• Translate business requirements into detailed Functional Design Documents (FDDs), functional specifications, and configuration blueprints aligned with the MX.3 FO module capabilities.

Platform Delivery & Configuration:

• Work closely with Front Office business to design and build pricing models, instrument configurations, and booking capabilities within MX.3.
• Participate with internal business partners on cross-functional projects to provide Straight-Through Processing (STP) solutions for pricing, distribution, and trade execution workflows.
• Deliver and support enhancements on the Murex Global Markets platform (MX.3 FO module), managing functional delivery quality and ensuring smooth implementation and deployment of deliverables.
• Support Murex platform upgrade activities including report development, reconciliation framework design, and regression analysis related to version migration.
• Oversee system configuration, integration touchpoints, and data migration activities associated with the Front Office workstream.

Stakeholder Engagement & Advisory:

• Act as a trusted advisor to both business and IT stakeholders, assisting in the definition and delivery of high-quality FO solutions within the MX.3 platform.
• Communicate design principles, standards, vision, and roadmap decisions to stakeholders proactively, addressing queries and concerns raised across business and technology forums.
• Interact with stakeholders to develop practical domain roadmaps that advance the enterprise towards the target state, balancing business, technical, and delivery constraints.
• Be responsible for understanding business needs, identifying viable business solutions, and articulating the pros and cons of technical solution options to decision-makers.
• Build and maintain effective relationships with Front Office users, programme managers, and Murex vendor teams throughout the engagement lifecycle.

Testing & Quality Assurance:

• Perform various levels of functional testing for assigned deliverables, including System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Contribute to and participate in formal release cycles, ensuring functional acceptance criteria are met prior to production deployment.
• Assist in resolving issues across Front Office, P&L, Market Data, and trade booking domains raised during testing or post-deployment production support phases.

Requirements:

• 10+ years of hands-on experience as a Front Office Business Analyst, System Analyst, or Functional Consultant on Murex MX.3 programmes within corporate or investment banking.
• Mandatory hands-on expertise in the Murex MX.3 Front Office module — including trade capture configuration, pricing model setup, workflow design, and instrument setup across multiple asset classes.
• Very strong exposure to all major asset classes: FX Spot/Forward/Options, Money Markets, Interest Rate Derivatives (IRS, CCS), Equity Derivatives, Credit Derivatives, Commodities, and Fixed Income.
• Strong understanding of the full trade lifecycle across Front Office, Middle Office, and Back Office tiers within a capital markets context.
• Proven experience gathering, documenting, and validating functional requirements and writing formal specifications (BRDs, FDDs, FSDs) for MX.3 FO scope.
• Hands-on experience as a System Analyst in a Product Control function is a strong advantage.
• Experience on Murex platform upgrade or migration projects (e.g. version 3.1.42.x to 3.1.6x.x) including reconciliation and report development is advantageous.
• Experience managing Murex Environment Management (configuration promotion across DEV, SIT, UAT, PROD environments) is an advantage.
• Proven track record of client servicing in a consulting or system integrator capacity, with the ability to understand customer needs and build effective working relationships.

Education:

• Bachelor's degree or higher, preferably in Business Analytics, Financial Engineering, Computer Science, Information Systems Management, Finance, or a related discipline.
• Master's degree is an advantage but not mandatory where extensive industry experience is demonstrated.

Technical & Domain Skills:

• Deep functional knowledge of Murex MX.3 FO module components: instrument setup, pricing configuration, trade workflow, limit management, and P&L simulation.
• Solid experience in gathering and writing requirements and functional specifications in a structured methodology (Agile, Waterfall, or hybrid).
• Strong time management and demonstrable analytical and problem-solving skills in complex multi-workstream programme environments.
• Understanding of Murex MX.3 data model, MxML messaging, and cross-module dependencies (FO → MO → BO → Finance) is beneficial.

PERSONAL ATTRIBUTES:

• Highly motivated to work in the financial software and investment banking industry with a genuine interest in capital markets technology.
• Excellent written and verbal communication skills; able to produce professional-grade documentation and present confidently to senior stakeholders.
• Collaborative team player who can work effectively across functional workstreams (FO, Risk, Finance, Integration, Testing) within a programme environment.
• Proactive, structured, and delivery-focused with the ability to manage multiple priorities under programme deadline pressure.
• Intellectually curious with a continuous learning mindset and the ability to quickly absorb new regulatory, product, or platform developments.

Job Description & Requirements

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Assistant Manager Front Office

The Assistant Manager shall assist the Duty Manager to run the department to ensure a smooth operation at all times.

He/she shall assist in the daily running of the department in line with the company's expectations, maintaining high standards and at the same time, be wary of the business environment and adjust accordingly when needed. 

He/she shall also be assigned to overlook associates on work procedures and paperwork and ensure that the counter and lobby are always kept cleared and guests are well taken care of.

Reporting to the Front Office Managers and the incumbent will be responsible to:-

Operations

• Be well-versed in the Front Office operational procedures & PMS and guests key card system software.

• Ensure room categories are balanced.

• Control rooms situation at the desk and giving clear direction to associate on rooms.

• Supervise Guest Service Executive jobs and procedures.

• Perform weekly night shift duties when needed.

• Cover Group Coordinator and Guests Relations duties when needed.

Administration

• Ensure reception traces a resolved during shift. 

• Participate actively in daily briefings to ensure essential information are relayed to the team members.

• Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections.

• Ensure all groups resumes are read through and understood, and group rooms blocked according.

Lobby Service

• Conduct regular lobby walks to establish rapport with in-house guests.

• Ensure guests are attended to and queue managed accordingly together with the Duty Manager.

• Analyse and response to guests’ needs accordingly and report major feedback to Duty Manager. 

• Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up.

• Manage and improve guest reviews score.

Staff Training & Development

• Participate actively on new colleagues training (shadow system) based on induction program.

• Ensure grooming standards of all associates.

• Ensure Guest Service Executives are aware of SOPs and remind if necessary.

Control

• Ensure proper understanding of Cashier closure procedures.

• Ensure proper control measure is in place to check associates closing paperwork.
  

Cash Floats

• Ensure cash float agreement is read and understood.

• Ensure associates floats’ are counted prior and after their shift.

Requirements:-

• Diploma in Hotel Management or equivalent

• At least 2 years in similar position or equivalent capacity in Hotel Industry

• Good organizational skills, ability to prioritize workload and handle pressure

• Good leadership with strong interpersonal and communication skills

• Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements

JJ Consulting Services is a recruitment firm partnering with multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise to deliver top professional and staffing solutions for clients and candidates.

Our Client is a luxury 5-star city-centre hotel in Singapore, and the The Assistant Manager, Lounge/Front Office will lead guest service operations, ensuring operational efficiency, guest satisfaction, and team productivity in the Executive Club.

Responsibilities

• Allocate sufficient staffing daily to meet operational demands and maintain service quality
• Plan and coordinate VIP arrivals and departures to ensure seamless guest experiences
• Build and sustain strong guest relationships to enhance loyalty and repeat visits
• Resolve guest issues promptly to maintain high satisfaction levels
• Personally meet, greet, and room VIP guests, delivering exceptional service
• Develop and review staff rosters to achieve productivity and service goals
• Oversee all aspects of Guest Service and Satisfaction within the Executive Club environment
• Monitor and support the maintenance and enhancement of the Executive Club’s physical facilities
• Assist guests with check-in, check-out, and cashiering tasks efficiently
• Design, coordinate, and manage service delivery systems using resources, data, and standards
• Ensure guest relations services meet hotel standards and align with strategic objectives
• Maintain a visible management presence by coaching employees to handle guest feedback effectively
• Welcome guests warmly on arrival and manage room key issuance following hotel protocols
• Support guests throughout their stay by addressing needs, feedback, and providing guidance
• Manage guest communications including mail, messages, and phone calls professionally
• Maximize room revenue by up-selling higher rate categories and optimizing walk-in guest rates

Preferred competencies and qualifications

• Minimum 2 years supervisory experience in the service industry
• Tertiary education in any discipline with hotel-related experience
• Proficiency in English; knowledge of a second language is preferred for enhanced guest communication
• Familiarity with Opera system and related sub-systems integrated with PABX and hotel computer systems
• Understanding of service delivery processes and procedures
• Strong communication skills to engage confidently and clearly with colleagues and guests at all levels
• Interpersonal skills to effectively manage guest and colleague interactions
• Demonstrated leadership qualities to inspire and guide teams
• Commitment to continuously improve the guest service experience
• Openness to embrace change and adopt new technologies
• Team player with a guest-focused and service-oriented attitude

Other Information

• EA Licence No.: 12C6207
• JJ Consulting Services

Applicants are invited to send a MS Word resume to jobs@jjconsulting.com.sg stating the position applied for, present/expected salaries, and earliest available date.