Our client is a leading provider of integrated automation solutions to the semiconductor industries worldwide. The Company primarily designs, develops and distributes a wide range of automated equipment that caters to the front and back-end processes of IC assembly. They are currently hiring for a Assembly Technical Specialist and will like to invite interested candidate to send your detailed resume to talent@asiasearch.com.sg

Assembly Technical Specialist
MAIN DUTIES AND RESPONSIBILITIES:

• Produce and modify metal parts as per detail and defined engineering drawings by operating on different types of machines like lathe turning machine, conventional milling machine, work bench drilling machine and work bench grinding.
• Ensure accuracy of machined parts by using measuring instruments like vernier caliper, micrometer, etc
• Maintenance of the machinery in the machine shop.

MAIN JOB SPECIFICATIONS / REQUIREMENTS:

• Minimum National Trade Certificate in Metal / Precision Machining or its equivalent. 
• Minimum 1 years relevant experience 
• Knowledge and experience in metal and precision machining
• Understand of technical drawings with geometrical tolerances

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Grab Support team supports Grab's Partners, including drivers, passengers, and merchants, in using our products. The team is responsible for delivering exceptional customer service for our drivers, passengers, and merchant partners. As a Senior Product Analyst, you'll have the opportunity to collaborate with experts in technology, analytics, and business operations to drive the vision and growth of our platform.

Get to Know the Role

We are looking for a Senior Product Analyst with great analytical skills to help product teams be more data-driven and objective and guide the design of controlled experiments. You will work closely with different teams within a business line (Product, Business, Engineering, Design and Data Science) to understand data requirements, identify key metrics, and provide data-driven insights. You will also work with stakeholders to evaluate the feasibility of new business/product ideas and provide appropriate recommendations.

You will report to the Product Analytics Manager, and work onsite at the Grab Singapore One North office.

The Critical Tasks You Will Perform

• Dive deep into data to align with business objectives, recommending novel, data-driven solutions, including AI/ML strategies, to address key customer challenges.
• Define, track, and measure critical business metrics. Develop analytical frameworks and sophisticated models to examine product configurations and validate hypotheses.
• Design, implement, and analyze rigorous A/B tests and experiments to guide product decisions, ensuring findings lead to clear, data-backed recommendations.
• Proactively define and monitor key metrics, performing root cause analysis on metric shifts or anomalies to quickly deliver actionable insights.
• Transform complex data into concise, high-quality insights via reports and dashboards for executive decision-making, and contribute to data pipeline and custom data science model development.

What Essential Skills You Will Need

• You have at least 4 years of experience in data-related or quantitative fields such as Analytics, Data Science, Statistics, or Mathematics.
• You are fluent with SQL, Python, R or other scripting/programming languages.
• You are experienced in handling large datasets and maintaining complex Extract, Transform and Load (ETL) processes.
• You have solid statistical knowledge and hands-on experience running and analysing controlled experiments.
• You are proficient in creating dashboards using Tableau, PowerBI or other visualisation tools.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Company transport provided | Contract | 8am - 5.30pm | 1.5 hours break | Mon - Fri | West Area

Job Description
We are looking for dedicated individuals to join our team as Production Support Workers. In this role, you will:

• Wash manufactured parts
• Operate hand tools (grinding, drilling, polishing machine)
• Carry out ad-hoc tasks assigned by supervisors

Job Requirements

• Preferably at least 1 year of related experience (but not mandatory)
• Training will be provided
• Team player with a strong work ethic

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Be part of a global Japanese materials company that develops advanced engineering plastics used in automotive, electronics, industrial and consumer products. Grow your career in polymer application development and support in a global, innovative materials company.

Job Description

This role focuses primarily on jewellery production for Apart.sg products, while also supporting Together Diamonds operations when required.

You will handle meaningful materials such as fur, hair, or ashes respectfully, ensuring each piece is prepared carefully and professionally.

You may occasionally assist with customer meetings or enquiries, so good communication skills and a calm, empathetic approach are important.

Key Responsibilities

Jewellery Production (Apart.sg focus)

• Create resin jewellery pieces containing ashes, fur or hair
• Assemble jewellery components (pendants, necklaces, bracelets)
• Set stones into jewellery settings
• Prepare and shape materials carefully inside moulds
• Perform quality checks on finished pieces
• Maintain cleanliness and organisation of workspace

Together Diamonds Support

• Handle ashes, hair, or fur carefully and respectfully
• Prepare customer materials for diamond creation
• Assist with packaging and order preparation
• Prepare sample kits

Operations Support

• Pack and prepare customer orders
• Assist with inventory tracking
• Coordinate logistics and shipments
• Maintain organised workflow and materials
• Support general daily operations

Customer Interaction (Occasional)

• Assist during scheduled customer appointments
• Provide clear and calm explanations when required
• Support customer enquiries when needed

Requirements

• Careful and detail-oriented
• Good hand coordination for jewellery work
• Comfortable handling fur, hair, or ashes respectfully
• Responsible and reliable
• Good spoken and written English
• Able to work independently in a small team
• Willing to learn jewellery production techniques
• Positive attitude and willingness to improve skills

No prior jewellery experience required — training will be provided.

Preferred Traits

• Gentle and patient personality
• Steady hands and attention to detail
• Calm and respectful approach to meaningful materials
• Organised and responsible
• Positive attitude

Working Hours

Full-time position
Retail hours:
Tuesday-Friday: 9.30am-7pm
Saturday: 9.30am-5pm

Salary Range

Typical range:
$2,500 – $2,800 depending on experience

Key responsibilities:

• As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
• Update Jira, Confluence with change details.
• Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.
• Diagnose problems raised by level 2 support / service recovery.
• Coordinate with testing team to ensure defects are addressed on priority.
• Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.
• Ensure code merged on regular basis to git.
• Take end-to-end ownership on production defect fixing until released to production.
• Guide and manage offshore team.
• Perform root cause analysis for major incidents
• Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.

Key Skills:

• SQL, Maria DB, Splunk, Junit, Mockito
• Red Hat Linux, Shell Script, Java, React JS

TITLE: Principal Product Support Specialist

WORKING LOCATION: Bangalore, India

WORK MODE: Hybrid 3 Days office and 2 Days WFH in a week

SHIFTS ANY: 8.00AM to 5:00PM OR 12:00PM to 9:00PM

Experience: 5–8 years

Job description:

Strong Computing and or IT background with at least 5-8 years of related work experience.

Strong IIS and web-based application knowledge. Especially troubleshooting knowledge of Web Server, App Server and DB Server is a must.

Handle user access management and data management (importation, update, migration etc.) requests.
Lead troubleshooting and coordinate with Dev, Infra, and Network teams

ITIL foundation certification or proven work experience is a must with clear understanding of Incident Management, Problem Management, techniques of RCA and good understanding for the need of SLA

Experience with Observability platform like Grafana for trouble shooting, monitoring and alerting is a must.

Working knowledge of ESB (Enterprise Service Bus) or Message Queuing (MSMQ) is an added advantage

Manage platform delivery (Server/DB/Access/Environment requests – Dev/UAT/Prod)

Exposure to agile, DevOps and/or automation is desirable.
 
Preferred Skills:

You have attention to detail and are motivated by high-quality results.

Good understanding of infrastructure, database, and environment management

Exposure to DevOps and release processes

Have the mindset of a cross-functional team member with all the skills necessary to serve our customers.

Processes high domain knowledge - meaning a very good understanding of the business, applications, and functionalities.

Self-organising, with the ability to work both independently and as part of a team.

Critical thinking and analytical skills, with troubleshooting and complex problem-solving ability, are a must.

Excellent verbal/written communication skills. Fluent in English

The specialized First Recovery IT Production SupportEngineer is responsible to support application wellness in production,investigate production issue raised, and respond to user with feasibleworkaround.

• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
  Able to work in shift-based environment, support implementations during bank’s green zone.
• Min 5 years’ experience.

Product Support Front Office:

• Manage technical inquiries on DISS Monitor L2, providing high-level technical support to importers within APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved
• Monitor and assess the quality of DISS tickets received using the evaluation tool
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

Technical Problem Investigation:

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• Initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered
• Monitor product quality performance in the region and report deviations to Audi AG

Product Support Back Office & Fault Elimination Process:

• Monitor product quality performance by analysing monthly data from Tableau/AQUA/SQA,FFP & if necessary warranty reports to identify new technical problems in the region and report deviations to Audi AG and the importer
• Initiate affected markets to kick off fault elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

Product Support Coordination & Escalation:

• Arrange meetings/conferences with importers for technical discussions
• Centrally coordinate and manage technical topics by escalating/de-escalating topics within APAC region to PQF/FQK/QuK/BPD committees, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

Competency Identification and Development:

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training
• Provide high-level trainings to enhance competence levels at identified importers

Training/Qualification/Conference:

• Actively organise and prepare technical training/qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

Market Steering and Mentorship:

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor and review the development of importer’s KPI performance (STLI) for mentored markets, coordinate coaching and analyse reports/data as needed
• Support the Process analysis function as required to identify gaps or areas of improvement with importer standards regionally and occasionally globally

Requirements:

• Post-secondary qualification is desirable, with an engineering diploma or degree being advantageous but not mandatory
• At least five to eight years in the car repair industry, holding positions such as Mechanic, Workshop Manager, Foreman or Service Advisor
• Excellent communication and presentation skill with adequate experience in steering and managing multicultural markets
• Fluent in English is required and proficiency in German is highly advantageous
• Experience in moderating workshops and seminars, delivering trainings to importers globally
• Self-motivatedindividual that can work with high independency, able to travel internationallyand sometimes at short notice

Reporting to the Manager of Product Technical Support Tier 1, you will be the first point of contact for Assent Compliance’s midmarket customers and suppliers. You’ll handle inbound and outbound support inquiries via calls, webforms, emails, live chat, and screen-share sessions. As a Tier 1 Technical Analyst, you will play an integral role in ensuring customer success by providing timely, high-quality support and maintaining detailed documentation in a regulatory compliance environment. This position emphasizes both adherence to established processes and the creative problem-solving skills necessary to resolve unique or complex user issues.

KEY REQUIREMENTS AND RESPONSIBILITIES 

• Serve as a first responder to support requests, managing cases from initial contact to resolution

• Engage with clients and suppliers in a professional, friendly manner to enhance the customer experience

• Use troubleshooting tools, basic SQL queries, and AI-driven insights to identify root causes of issues

• Document all interactions, steps, and resolutions thoroughly for consistent case management

• Resolve routine to moderately complex issues using established processes and creativity for unique problems

• Escalate complex product defects or high-impact cases to Tier 2

• Contribute to multi-channel support by providing assistance through email, phone, chat, and screen-share

• Adhere to set performance metrics (e.g., first response time under 2 hours, quality rating ≥95%)

• Participate in training and knowledge-sharing sessions to stay updated on new features and best practices

• Collaborate with peers and higher-tier teams in “swarm” sessions to resolve challenging issues

• Manage your queue efficiently, consistently updating cases with progress and new information

• Work various shifts (including evenings and weekends) to support a global 24/7 operation

• Follow corporate security policies and handle data in accordance with regulatory requirements

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs. 

Responsibilities:

• Investigate production issues, respond based on production defect severity SLAs
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI
• Make sure system availability as per respective agreed SLA
• Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully
• Provide support for annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements:

Education:

·       Bachelors’ Degree in Computer Science or related field.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Key Domain/ Technical Skills

·      SQL, AS400,Control-M, Mainframe

·      Unix, Shell Script, Geneos, Splunk

Key Responsibilities

Cleaning, Housekeeping & Facility Maintenance
•      Perform routine mopping, sweeping, and scrubbing of all production areas, corridors, and support zones to maintain cleanliness and safety standards.
•      Wash and sanitise production equipment, workstations, tools, and surfaces in accordance with established cleaning procedures and schedules.
•      Clean and maintain common areas, pantry, washrooms, and storage zones to ensure a hygienic working environment.
•      Dispose of waste and hazardous materials in compliance with safety and environmental regulations.
•      Replenish cleaning supplies and report shortages to the Production Supervisor.
•      Support facility upkeep activities, including minor maintenance tasks as directed.

Material Handling & Logistics Support
•      Carry, move, and transfer raw materials, packaging materials, equipment, and finished goods between production areas, storage zones, and loading bays.
•      Handle heavy items safely in accordance with workplace safety guidelines and manual handling procedures.
•      Receive incoming deliveries, verify against delivery orders, and assist with unpacking and proper storage.
•      Ensure proper labelling and organisation of materials in designated storage areas.
•      Assist with inventory checks and stock counts as directed by the Production Supervisor.

Production Support
•      Assist the production team with pre-production preparation activities, including setup of materials, tools, and workstations.
•      Support operators during production processes by providing materials and consumables as needed.
•      Assist in packing, labelling, and simple assembly tasks as directed.
•      Perform post-production cleanup activities, including breakdown and cleaning of production setups.

Cleanroom Support (Light Duties)
•      Perform cleaning and housekeeping activities in cleanroom-adjacent areas and, when required, within the ISO Class 7 cleanroom environment under supervision.
•      Adhere to gowning procedures and PPE requirements when entering controlled environments.
•      Maintain cleanliness standards within controlled areas, including wiping down surfaces, mopping floors, and cleaning equipment exteriors.
•      Follow contamination control measures and cleanroom behavioural protocols at all times.

Documentation & Compliance
•      Complete basic production and cleaning log sheets accurately and in a timely manner.
•      Report any discrepancies, equipment malfunctions, safety hazards, or deviations to the Production Supervisor immediately.
•      Follow all Standard Operating Procedures (SOPs), work instructions, and safety regulations.
•      Comply with GMP, ISO, and workplace safety requirements applicable to the production environment.

General
•      Support the team with ad-hoc operational duties asassigned by the Production Supervisor.
•      Participate in safety briefings, toolbox talks, andtraining sessions as required.
•      Maintain a cooperative and professional working attitude within the production team.

Working Location and Working Hours
•      Tukang Innovation Grove
•      Monday to Friday from 7.30am to 4.30pm

What We Offer
•      On-the-job training and guidance in a regulated medical device manufacturing environment.
•      A supportive and respectful work environment.
•      Stable working hours with no rotating shift work.
•      Medical and dental benefits upon confirmation of employment.
•      Opportunities to develop skills across productionoperations.

1.负责生产车间生产过程监控与操作，确保产线运行正常

Monitor and operate the production process on the workshop floor to ensure smooth production line operation.

2.负责生产车间设备的保养和维护，及时处理异常

Perform routine maintenance and upkeep of production equipment, and promptly address any malfunctions

3.负责工艺参数管理与优化，确保产品质量稳定

Manage and optimize process parameters to ensure stable product quality.

4.负责车间各岗位的协调与沟通，促进生产计划达成

Coordinate and communicate between different workshop floor positions to facilitate the achievement of production plans.

5.负责生产数据记录与报表

Record production data and generate relevant reports.

技能要求：

1.计算机与软件技能

Computer and software skills, proficiency in common office software.

2.熟悉常规设备原理，了解自动化控制系统的基本操作与维护

Familiar with the principles of conventional equipment; basic knowledge of operating and maintaining automation control systems. e.g., PLC(Programmable Logic Controller),DCS(Distributed Control System).

3.质量与安全意识

Strong quality and safety awareness.

4.分析与应变能力

Excellent analytical and problem-solving skills.

5.沟通与团队合作

Good communication and teamwork skills.

6.自动化/机电等专业 大专及以上

Diploma or above in Automation, Mechatronics, or related fields

What we are looking for

The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued.

Why this job is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019.

What you will be responsible for

• PPSS are expected to have strong industry knowledge across multiple asset classes. Additionally, PPSS team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams.

• Analyze and evaluate requirements issues while providing product expertise and guidance throughout the post go-live journey.

• Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services.

• Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in the marketplace.

• Responsible for maintaining a client issues list and status reporting.

• Train users on existing workflows

• Gather requirements for new asset classes, security types and/or business line

• Document requirements

• Works with Professional Services team to assign dedicated resources to accomplish deliverables

•  Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections and improvements.

What we value

The Post Go Live Production Support Specialists is expected to have experience working on implementing or supporting Front, Middle or Back Office Investment Management systems.

• PPSS are expected to have strong industry knowledge across multiple asset classes. Additionally, PPSS team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams. 

• Minimum of 5 years of experience with the implementation and/or support of mission-critical financial solutions. Experience in the implementation and/or support of a financial system within a bank, hedge fund or asset manager, or wealth management firm is especially valuable.

•  Hands-on experience implementing or supporting investment management software, preferably an order management and compliance system is especially valuable.

•  Substantive in one or more of the following: fixed income, equity financial instruments. Understanding of investment management or wealth management workflows, derivatives, and FX instruments.

•  Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools.

•  A strong record of customer service. Post Go Live Support Specialists must understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally.

•  Must be customer driven, work within a team environment, and be focused on providing a high quality of service to the customer.

•  Strong time management skills including the ability to manage multiple projects in parallel.

•  Strong problem solving/analytical skills.

Education & Preferred Qualifications

• Degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science. An advanced degree or industry certification such as the CFA is a strong plus.

• 3 to 5+ years of experience

• Travel as required by the Customer

Be part of a global Japanese materials company that develops advanced engineering plastics used in automotive, electronics, industrial and consumer products. Grow your career in polymer application development and support in a global, innovative materials company.