Total 4 quality control engineer job vacancies in Manufacturing / Production category in d26 springleaf upper thomson

Senior .NET Production Support Engineer (Cloud & SRE Focus)

Job Summary

We are seeking a highly skilled and experienced Senior .NET Production Support Engineer to manage and enhance mission-critical, cloud-native applications. This role requires expertise in Site Reliability Engineering (SRE), observability, and modern DevOps practices, ensuring high availability, scalability, and performance of distributed systems.

You will lead incident management, advanced troubleshooting, root cause analysis (RCA), and automation initiatives, while collaborating with cross-functional teams to drive resilience, reliability, and continuous improvement.

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Key Responsibilities

• Provide L2/L3 production support for.NET (Core/6/7/8+) and ReactJS-based microservices applications

• Implement and maintain SRE practices (SLIs, SLOs, error budgets) for system reliability

• Perform advanced troubleshooting in distributed, microservices-based architectures

• Monitor system health using observability stacks (logs, metrics, traces)

• Drive root cause analysis (RCA) with a focus on preventive and automated solutions

• Collaborate with DevOps and development teams in CI/CD pipelines and release automation

• Support containerized deployments (Docker, Kubernetes) and cloud environments

• Automate repetitive operational tasks using scripting (PowerShell, Python)

• Participate in on-call rotations and incident response (Major Incident Management)

• Integrate AI-driven monitoring and anomaly detection tools for proactive issue detection

• Ensure compliance with ITIL, security, and DevSecOps standards

• Maintain detailed runbooks, knowledgebase, and operational dashboards

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field

• 5+ years of experience in .NET application support, SRE, or backend development

Core Technical Skills

Strong expertise in:

• C#, ASP.NET, .NET Core / .NET 6+(preferred latest versions)

• RESTful APIs, Web API, Microservices architecture

• SQL Server, MySQL (plus performance tuning & query optimization)

• Experience in:

• Multithreading, async programming, memory management

• Debugging production issues (dump analysis, profiling, thread analysis)

• Performance optimization &scalability engineering

• High-Niche & In-Demand Skills (Added)

Cloud &Cloud-Native

• Azure (App Services, AKS, Functions, Application Insights) / AWS (EKS, Lambda, CloudWatch)

• Cloud-native design patterns &distributed systems

 Containers & Orchestration

• Docker, Kubernetes (AKS/EKS), Helm charts

• Experience managing production workloads in containerized environments

Observability &Monitoring

• Advanced tools: Prometheus, Grafana, ELK Stack, Open Telemetry

• Expertise in distributed tracing (Jaeger, Zipkin)

DevOps & CI/CD

• Azure DevOps / GitHub Actions / Jenkins pipelines

• Infrastructure as Code (Terraform, ARM templates)

DevSecOps

• Secure coding practices, vulnerability scanning

• Tools like Snyk, SonarQube, OWASP compliance

• AI & Automation (Advanced Niche Edge)

• AI-driven monitoring (AIOps tools)

• Basic knowledge of ML models for anomaly detection

• Experience integrating GenAI / ChatOps for support automation

Tools &Technologies

• Incident Management: ServiceNow, JIRA

•  Monitoring: Splunk, AppDynamics, Dynatrace

•  Version Control: Git (GitHub / GitLab /Bitbucket)

Preferred Skills

•  Certifications:

•  Azure / AWS Certified Solutions Architect or DevOps Engineer

•  ITIL Foundation / Advanced ITIL[i]

Exposure to:

•  Python automation & scripting

•  AI/ML certifications or hands-on experience

•  Financial services / high-availability environments (bonus)

THE ROLE:

As a senior staff member of the product characterization team, you will evaluate the performance of AMD AECG products, develop, lead and characterize the next generation Memory Controller IPs.

THE PERSON:

• Strongly motivated individual from post-silicon validation background.
• Excellent communication and presentation skills, demonstrated through technical publications, presentations, training, executive briefings, etc.
• Adept at collaboration and mentorship skills to train and guide fellow engineers and elevate the skills of the team around you.

KEY RESPONSIBILITIES:

• Gain expertise into the AMD SoC architecture to characterize next generation Memory Subsystem (Controller, PHY and IO) for various supported protocols such as DDR4, LPDDR4, DDR5, LPDDR5, DDR6 and LPDDR6.
• Understand Pattern development nuances and guide the team for bench data collection and debug with lab instruments when necessary.
• Work closely with cross functional teams from design and firmware side to identify key new features, firmware stability and ensure proper test coverage for the same.
• Drive continuous improvement initiatives on automated test scripts and test frameworks for efficient data collection, test-time optimization and data analysis.
• Stay updated with the latest developments in Memory specifications and trends to inform product strategy and direction
• Statistical data analysis to post process volume results for data correlation across Process corners and outlier analysis.
• Responsible for isolating the issue to a specific area such as test gaps, SW bug, silicon bug, or process deviation using bench setup and instill good debug practices in the team.
• Drive cross-functional discussions to address the issues uncovered from debugs and collaborate for ensuring screens are in-place for gaps identified.

PREFERRED EXPERIENCE:

• Extensive years of experience into post-silicon validation with strong background on SoC validation and system level testing.
• Technical leadership experience leading a small group of senior engineers.
• Strong understanding of ARM SoC architecture and Memory protocols such as DDR5 and LPDDR5.
• Experienced on bench testing and debug skills with lab instruments usage.
• Proficiency in using test equipment such as oscilloscopes, logic analyzers and protocol analyzers.
• Experienced in Linux environment, data analysis and scripting languages (e.g. Python, Perl) for automation and data processing.
• Strong communication and leadership skills, including data presentation and ability to work well in a group environment that spans across continents.
• Experience with AMD/Xilinx Vivado and FPGA design flow is a plus.

ACADEMIC CREDENTIALS:

• BS in EE, CS, ECE or related field; MS preferred.

Job Responsibilities:

• Own product performance from factory to post-installation, ensuring quality and consistency

• Develop new OEM products with suppliers, including defining specifications and evaluating samples

• Manage product sampling process and ensure continuous improvements across iterations

• Balance cost and quality to meet target margins

• Act as the main point of contact for suppliers on technical and quality matters

• Monitor supplier performance and drive corrective and preventive actions

• Establish QC standards, inspection checklists, and acceptable tolerance levels

• Review and approve pre-shipment QC reports and batch releases

• Investigate product defects and perform root cause analysis

• Implement corrective actions and update specifications and QC processes

• Analyse field issues and feedback from Customer Service and technicians

• Maintain accurate product documentation (specs, drawings, BOM, QC standards)

• Track NPD pipeline, sample progress, and issue resolution

• Drive component standardisation to reduce SKU complexity and improve efficiency

• Support product launches and provide technical support to internal teams
  

Job Requirements:

• Diploma or Degree in Mechanical, Industrial, Manufacturing Engineering, or related field

• Alternatively, 1–2 years of experience in QC, factory operations, or technical roles

• Experience in OEM product development, quality, or manufacturing environment preferred

• Familiar with BOM, product specifications, and technical drawings

• Understanding of manufacturing processes and defect analysis

• Knowledge of QC standards and inspection processes

• Strong problem-solving and root cause analysis skills

• Good communication skills to manage suppliers and internal stakeholders

• Detail-oriented with strong documentation and organisational skills

• Able to manage multiple tasks and work in a fast-paced environment

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Product Management Control Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the of products , increase share of market and obtain competitive position.

Responsibilities:

• Participate in day-to-day product management for Cards and Unsecured Lending products such as product governance, client experience, and product strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.

• Assist in the development and analysis of strategic product control roadmaps, ensuring framework development maximizes benefit from each product. Review surveys and analyze competitive industry landscapes to identify potential risks, threats, and opportunities for product managers.

• Work with product managers in addressing regulatory, AML, and Fraud product concerns to create an advanced set of solutions

• Contribute to the achievement of targets and effective product risk management. Oversee the identification and execution of opportunities and address gaps in business plans.

• Appropriately assess risk in business decisions, prioritizing Citigroup's reputation, clients, and assets. This includes ensuring compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and transparently reporting control issues.

• Provide informal guidance or on-the-job training to new team members

• Implement team procedures, facilitate client problem resolution, and manage both internal and external client relationships.

Qualifications:

• 5 – 8 years of relevant experience and >6 years of financial services industry experience

• Knowledge of product control, credit, product development, and/or analytics

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated analytical skills

• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor's/University degree or equivalent experience