L3 Production Support - Java (Banking Sector Client - Digital Banking Technology)
1 month ago
Key responsibilities:
As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in p.....
Key responsibilities:
- As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
- Update Jira, Confluence with change details.
- Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.
- Diagnose problems raised by level 2 support / service recovery.
- Coordinate with testing team to ensure defects are addressed on priority.
- Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.
- Ensure code merged on regular basis to git.
- Take end-to-end ownership on production defect fixing until released to production.
- Guide and manage offshore team.
- Perform root cause analysis for major incidents
- Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.
Key Skills:
- SQL, Maria DB, Splunk, Junit, Mockito
- Red Hat Linux, Shell Script, Java, React JS
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