Total 167 Business Management / Project / Planning job vacancies in Surabaya, East Java

The Vice President, Business Relationship Manager(BRM) – Transaction Banking(including Payments, Cash Management, and Trade Finance) is responsible for understanding the business and system transformation needs of the Transaction Banking Office for Asia (TBOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent manages the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Transaction Banking domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.
Candidates who have experience in IT portfolio management based on business strategy, gained from either a business or IT role, are also welcome.

Job Responsibilities:

• Act as the single ASO front door for Transaction Banking-related technology, process improvement, regulatory, efficiency, and transformation demands from TBOA, regional stakeholders, branches, and country teams.

• Understand Transaction Banking business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Transaction Banking leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Transaction Banking.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Transaction Banking stakeholders pursue external vendors or bespoke solutions.
  

Job Requirements:

• Minimum 10 years' experience in financial services with a background in Transaction Banking, project management, operations controls.

• Experience in market products such as payments, deposits, loans, and front-to-back operations processes.

• Experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Customer-first mindset: Starts from Transaction Banking real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.
  

We regret to inform that only shortlisted applicants will be notified.
(Job ID: 10076984)

Fluentin Speaking language Mandarin is mandatory

Job SpecBelow

• 7 + Years of Business Analyst Experience – Must
• System Analyst Experience – Must
• Treasury & Risk Experience -Must
• Banking Experience – Must
• SQL Experience – Must
• Added advantage of Treasury product implementation experience
• Asset & Liability Management, Funds Transfer Pricing, Liquidity Risk Management, IFRS9 / Expected Credit Loss
• Vendor Product implementation experience in Asset liability management e.g. Workiva platform, Murex, Fusion Risk ( Finastra), Fusion Kondor, Calypso, Ambit Focus/ Balance Sheet Manager etc.

Role Summary

This role is responsible for driving new business acquisition and expanding NNR Singapore’s market presence through strategic customer development.

The position is expected to independently identify, develop, and secure new business opportunities, including large and global accounts, while contributing to overall revenue and gross profit growth.

Key Responsibilities

2.1 New Business Development

• Identify and develop new business opportunities across target industries
• Build and manage a pipeline of strategic accounts, including large and global accounts
• Actively pursue new customer acquisition through direct engagement, networking, and market intelligence

2.2 Account Development

• Develop and execute account strategies for key prospects
• Engage decision-makers and multiple stakeholders within target organizations
• Lead commercial discussions including pricing, solution proposals, and negotiations

2.3 Revenue and Profit Responsibility

• Achieve assigned revenue and gross profit targets
• Drive sustainable and profitable business growth
• Ensure commercial viability of all new business secured

2.4 Internal Coordination

• Work closely with operations teams and overseas offices to deliver customer solutions
• Coordinate with internal stakeholders to ensure service quality and execution
• Support cross-border collaboration within the NNR network

2.5 Sales Management and Reporting

• Maintain an active and accurate sales pipeline
• Provide regular updates on sales activities, pipeline status, and forecasts
• Ensure proper documentation and visibility of business development activities

3. Key Performance Indicators (KPI)

Performance will be evaluated based on, but not limited to, the following:

• New customer acquisition (number and quality)
• New business gross profit contribution
• Pipeline development (value, quality, and conversion rate)
• Strategic account engagement (multi-level access and relationship depth)
• Achievement of assigned revenue and gross profit targets

Requirements

• Minimum 10 years of experience in the freight forwarding industry
• Minimum 10 years of sales / business development experience
• Proven track record in new business acquisition (hunter role) with measurable revenue / gross profit contribution
• Experience in acquiring and managing multinational or large regional accounts
• Strong ability to engage with senior decision-makers (C-level / regional stakeholders)
• Experience in cross-border logistics solutions and multi-country coordination
• Ability to develop and propose end-to-end logistics solutions
• Strong pipeline management and conversion capability
• Highly independent, self-driven, and results-oriented
• Ability to deliver tangible business results within the first 6–12 months
• Not limited to account servicing; must demonstrate a strong new business acquisition mindset

We are looking for a Business Analyst with a keen interest in business processes and process re-engineering. The ideal candidate will be a part of IT Applications team to support the in-house applications. 

Mandatory Skill-set

• Degree in Business Administration, Business Analytics, Information Technology, Computer Science;
• Must have 4-6 years of experience in a Business Analyst role in delivering and supporting IT applications;
• Must have experience in gathering requirements, performing gap analysis, and preparing documentation;
• Demonstrated understanding of business needs with a strong interest in business process analysis and re-engineering; 
• Foundational knowledge of SQL, including the ability to write and understand queries;
• Exceptional verbal and written communication skills for effective collaboration with stakeholders;
• Strong problem-solving abilities and the capacity to develop innovative solutions.  

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• CBAP (Certified Business Analysis Professional) certified.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements, supporting multiple applications systems and platforms;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Create and execute testing plans and coordinate User Acceptance Test (UAT);
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manages team members in the day-to-day performance of work, provides leadership and coaching.
• Performs transaction monitoring to ensure client's service quality is consistently achieved in accordance to service level standards set.
• Coordinates and distributes work, monitors workloads and backlogs and makes necessary adjustments.
• Identifies areas of improvement and to be able to introduce new structures and improved processes as required.
• Foster team discipline, communication and morale to strengthen teamwork within the team.
• Work with clients and execute service recovery actions resulting from service shortfall.
• Constantly update and reinforce the team on existing products, services and operational procedures.
• Ensure that team members are fully briefed on new information within agreed time frame in order to effectively carry out their role.
• Collate and report the agreed statistics (in their respective job scope) on a daily, weekly and monthly basis.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree
• Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment.
• Proven experience in managing teams, including monitoring performance, coaching, and providing feedback to improve service standards.
• Familiarity with government services and procedures is highly advantageous.
• Excellent problem-solving and decision-making skills, with the ability to handle escalated customer enquiries and complaints effectively.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team to achieve service excellence.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Roles & Responsibilities

The Sales-Focused Business Analyst bridges business analysis and sales strategy by analyzing market data, customer needs, and business processes to support revenue growth. This role works closely with sales, marketing, and management teams to translate insights into actionable strategies that improve sales performance and customer satisfaction.

Job Description

• Gather, analyze, and document business and sales requirements from stakeholders.
• Analyze sales performance, market trends, customer behavior, and competitor activities.
• Identify opportunities to improve sales processes, pricing strategies, and customer engagement.
• Translate business and sales requirements into functional specifications for systems, tools, or processes.
• Work closely with sales teams to support pipeline management, forecasting, and territory planning.
• Develop dashboards, reports, and insights to track sales KPIs and business performance.
• Support CRM optimization, sales automation, and reporting enhancements.
• Collaborate with cross-functional teams including sales, marketing, finance, and IT to implement solutions.
• Assist in developing go-to-market strategies and sales enablement materials.
• Participate in customer meetings to understand needs and support solution design.
• Support user acceptance testing (UAT) for sales-related systems and tools.
• Monitor post-implementation results and recommend continuous improvements to drive revenue growth.

Requirements

• Strong analytical and problem-solving skills with a commercial mindset.
• Solid understanding of sales processes, pipelines, and revenue models.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to translate data and analysis into clear sales insights and recommendations.
• Experience with CRM platforms and BI tools is an advantage.
• Data analysis skills using Excel, SQL, or similar tools.
• Ability to work closely with customers and internal sales teams.
• Bachelor’s degree in business administration, Marketing, Finance, or a related field.
• Proven experience as a Business Analyst, Sales Analyst, or in a sales-related role.
• Experience in B2B, commercial, or customer-facing environments is preferred.
• Business analysis or sales-related certifications are an advantage.

The Sales-Focused Business Analyst bridges business analysis and sales strategy by analyzing market data, customer needs, and business processes to support revenue growth. This role works closely with sales, marketing, and management teams to translate insights into actionable strategies that improve sales performance and customer satisfaction.

Job Description

• Gather, analyze, and document business and sales requirements from stakeholders.
• Analyze sales performance, market trends, customer behavior, and competitor activities.
• Identify opportunities to improve sales processes, pricing strategies, and customer engagement.
• Translate business and sales requirements into functional specifications for systems, tools, or processes.
• Work closely with sales teams to support pipeline management, forecasting, and territory planning.
• Develop dashboards, reports, and insights to track sales KPIs and business performance.
• Support CRM optimization, sales automation, and reporting enhancements.
• Collaborate with cross-functional teams including sales, marketing, finance, and IT to implement solutions.
• Assist in developing go-to-market strategies and sales enablement materials.
• Participate in customer meetings to understand needs and support solution design.
• Support user acceptance testing (UAT) for sales-related systems and tools.
• Monitor post-implementation results and recommend continuous improvements to drive revenue growth.

Requirements

• Strong analytical and problem-solving skills with a commercial mindset.
• Solid understanding of sales processes, pipelines, and revenue models.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to translate data and analysis into clear sales insights and recommendations.
• Experience with CRM platforms and BI tools is an advantage.
• Data analysis skills using Excel, SQL, or similar tools.
• Ability to work closely with customers and internal sales teams.
• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Proven experience as a Business Analyst, Sales Analyst, or in a sales-related role.
• Experience in B2B, commercial, or customer-facing environments is preferred.
• Business analysis or sales-related certifications are an advantage.

Job Summary

We are seeking a Technical Project Manager with strong experience in agile delivery and backend engineering environments to lead the development and operational rollout of core digital platforms for the customer.

You will work cross-functionally with Domain Owners (DOs), Engineering Managers (EMs), DevOps teams, QA, Solution Designers (SDs), and Release Program Managers (RPMs) to drive predictable, high-quality delivery of back-end services that support consumer and enterprise customer journeys. Your ability to manage modern cloud-native development cycles — across CI/CD pipelines, containerized microservices, and API ecosystems — will be critical to enabling secure, scalable, and resilient platforms.

Key Responsibilities

Delivery & Agile Management

• Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.

• Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.

• Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging.

• Track delivery health through velocity, throughput, and scope stability metrics.

• Identify and resolve blockers, risks, and cross-domain dependencies early.

• Maintain clear delivery dashboards and status reporting to senior stakeholders.

Technical Coordination & Planning

• Partner with Domain Owners and Tech Leads to align on architecture, delivery scope, and capacity planning.

• Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.

• Support implementation of continuous delivery and observability practices across teams.

• Define, Monitor and report on key delivery KPIs, including deployment frequency, Mean

Time To Recovery, defect Leakage rate, change failure rate ensuring all releases meet

defined Service Level Objectives and performance baselines.

• Participate in sprint demos and ensure acceptance criteria are met for each increment.

Stakeholder & Cross-Domain Collaboration

• Work with Journey Solution Designers (SDs) and Release Program Managers (RPMs) to align sprint deliverables to journey-level milestones.

• Collaborate with Journey Owners (JOs) and business stakeholders to clarify priorities and expected outcomes.

• Communicate risks, decisions, and delivery trade-offs clearly across key stakeholders.

Continuous Improvement & Governance

• Drive adoption of agile and DevOps best practices across DXP teams.

• Analyze delivery metrics to identify improvement opportunities in velocity, predictability, and quality.

• Support incident RCA reviews and ensure learnings are converted into actionable backlog improvements.

• Contribute to standardized delivery governance, templates, and documentation across domains.

Requirements & Qualifications

Education & Certifications

• Bachelor’s degree in computer science, Information Systems, or related field.

• Agile, PMP, or DevOps certifications (e.g., CSM, SAFe, PMI-ACP) preferred.

Experience

• 8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.

• Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery

• Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).

• Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.

• Experience in telecommunications, digital platform delivery, or large-scale integration programs is an advantage.

Skills

• Deep understanding of agile, DevOps, and continuous delivery practices.

• Ability to translate technical complexity into clear, actionable plans.

• Technical fluency with backend engineering patterns and delivery pipelines

• Exceptional communication, facilitation, and stakeholder management skills.

• Analytical and detail-oriented mindset with a bias for execution.

• Highly organized, proactive, and resilient in a dynamic, fast-paced environment.

• Passion for continuous improvement and operational excellence.

Responsibilities

• Lead cross-functional teams to deliver complex ICT projects on time and within budget
• Plan and manage end-to-end project execution, including system migrations, platform upgrades, and cloud initiatives
• Define and track project KPIs (e.g., milestones, regression benchmarks, cost metrics) and report progress to stakeholders
• Identify and mitigate delivery and technical risks (e.g., integration dependencies, version compatibility, cloud transitions)
• Manage vendors across middleware, cloud, and external service providers
• Evaluate and manage change requests for system enhancements
• Collaborate with application and infrastructure teams to drive delivery
• Engage business stakeholders to align IT solutions with needs
• Facilitate training and system implementation activities

Requirements

• Proven track record managing at least 2 full-cycle ICT projects using Agile, Waterfall, or hybrid methodologies, with at least one involving a major platform migration or system upgrade
• Degree in Computer Science, Information Technology, Engineering, or related field
• Project Management certification (e.g., PMP, PRINCE2) will be a plus
• Experience in Java (J2EE) application upgrades, including dependency management and regression testing
• Familiarity with middleware systems, integration patterns, APIs, and service continuity
• Experience delivering cloud-related projects (e.g., governance, compliance, operations)
• Strong understanding of enterprise IT governance and security frameworks

Job Summary

Seeking a Project Manager to lead and manage the operation and maintenance of IT systems, ensuring timely and successful project delivery aligned with contractual and customer requirements. The role covers project governance, planning, execution, risk management, and stakeholder communication.

Mandatory Skill-set

• Must have minimum 8 years of project management experience, preferably in large-scale IT projects;
• Must have Bachelor’s degree in IT, Engineering, or a related field;
• PMP, PRINCE2, or equivalent Project Management certification;
• Strong expertise in project planning, scheduling, budgeting, and resource management;
• Proven experience in risk, issue, procurement, and subcontractor management;
• Excellent stakeholder communication, leadership, and team coordination skills;
• Proficiency in project management tools such as MS Project, Jira, or equivalent.

Desired Skill-set

• Agile/Scrum certification;
• Experience working in Agile or hybrid project environments;
• Exposure to mission-critical or regulated IT environments (e.g., aviation, infrastructure, government)

Responsibilities

• Serve as the primary point of contact for the customer and manage overall project governance;
• Establish and maintain project plans, schedules, milestones, and repositories;
• Manage project budget, costs, procurement activities, subcontractors, and resource allocation;
• Identify, assess, and mitigate project risks and issues; maintain risk and issue logs;
• Track project progress, SLAs, manpower effort, and budget performance;
• Prepare and present monthly progress reports, conduct review meetings, and deliver ad-hoc reports;
• Collaborate with Scrum Master, Technical Manager, and Solution Architect on delivery, integration, deployment, and change management.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Role: Project Manager

Location: Singapore

Role Summary:

We are seeking an experienced Project Manager with strong expertise in end-to-end delivery of complex, cross-functional projects. The ideal candidate will possess a minimum of 5 years of relevant industry experience, demonstrate a proven ability to manage multiple concurrent projects in a hybrid work environment, and be well-versed in modern project management tools and methodologies.

Key Responsibilities:

• Serve as the single point of accountability for the delivery of large-scale, highly visible, and critical business and technical projects.

• Manage the full project lifecycle from initiation and planning through execution, implementation, stabilization, and closure.

• Work collaboratively with internal business/product stakeholders, engineering teams, IT, vendors, and external partners to ensure successful outcomes.

• Develop detailed project plans, schedules, estimates, resource allocations, and risk management strategies.

• Track and manage scope, timelines, budget, deliverables, and risks across multiple parallel initiatives.

• Lead project kick-offs, define roles and responsibilities, and coordinate effective execution across project team members.

• Provide timely status reporting, escalate unresolved issues, and manage communications across all levels of the organization.

• Ensure compliance with established project governance, SOPs, and delivery methodologies.

• Perform post-implementation reviews, identify lessons learned, and drive continuous improvement.

Required Skills & Qualifications:

• Minimum of 5 years of project management experience, ideally in the telecom or related IT sector.

• Strong background in managing hybrid delivery models (Agile/Waterfall/Iterative).

• Proven ability to handle multiple complex projects concurrently.

• Hands-on experience with project management tools such as JIRA, Confluence, MS Project, Monday.com, or equivalent.

• Exceptional leadership, communication, and stakeholder management skills.

• Ability to work under pressure, manage escalations, and ensure timely issue resolution.

• Familiarity with software development lifecycle (SDLC), UAT, production deployment, and support transitions.

Desirable:

• PMP, PRINCE2, or equivalent certification.

• Experience working in regulated environments with cross-functional and geographically dispersed teams.

• Understanding of telecom operations, billing systems, API integrations, and transformation initiatives

• Understanding of ERP applications & Processes related to Finance and SCM

Nearest MRT: Tai Seng MRT Station
Working Hours: Monday – Friday, 8:30 AM – 5:30 PM
Salary: Up to SGD 7,000

About the Role

We are looking for a Sales Operations / Business Planning Manager to oversee and optimize the performance of the sales function. This is a non-sales role focused on strategic planning, team structure, and supporting long-term client growth.

Key Responsibilities

• Oversee sales operations to ensure alignment with business objectives and growth targets
• Develop and implement business plans and commercial strategies to support revenue growth
• Partner with sales teams to improve performance, pipeline visibility, and reporting quality
• Support client retention and account development initiatives for existing customers
• Analyse sales and market data to provide insights and recommendations to management
• Collaborate with cross-functional teams (e.g. engineering, operations, product) to enhance service delivery and customer experience
• Manage product lifecycle during commercialization phase and contribute to product roadmap development
• Develop product forecasts and monitor financial performance and profitability
• Support go-to-market execution, including product launches and market introduction plans
• Define and refine pricing guidelines, including Volume Purchase Agreements (VPA)
• Support product marketing initiatives, including strategy development and commercial documentation

Requirements

• Degree in Business, Engineering, or related field
• Prior experience in sales operations / business planning / commercial management
• Good understanding of sales processes and team management
• Experience in engineering or technical industry is highly preferred
• Prior exposure to sales or client-facing roles is advantageous
• Strong analytical, stakeholder management, and communication skills

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy (R1762852)

Recruit Lync Pte Ltd (22C1000)

Key Responsibilities

• Define and execute the regional platform and product strategy across CPaaS, Telco APIs, AI-enabled solutions, and new digital products to drive long-term growth and sustainability.
• Engage closely with company's Operators at senior and working levels to identify business needs, co-create initiatives, and support successful market launches.
• Lead product planning, roadmap development, and go-to-market strategies in alignment with company’s commercial priorities and regional market dynamics.
• Identify, evaluate, and manage strategic partners, vendors, and ecosystem players to introduce differentiated solutions and accelerate time-to-market.
• Drive adoption of regional initiatives by leading workshops, strategy sessions, and business planning forums across the Bridge alliance.
• Develop compelling value propositions to strengthen engagement with existing company's and attract new members and strategic alliance partners.
• Actively pursue regional enterprise and channel-led opportunities, working jointly with companies to win and deliver cross-market deals.
• Establish and lead a high-performing platform business team (4–5 members), providing clear direction, capability development, and performance management.

Key Qualifications

• Degree in Engineering, Marketing and / or International Business
• Broad knowledge of telecommunications products and services development and marketing
• Knowledge in products such as CPaaS, Telco API, AI, etc.
• Knowledge in pricing and marketing from a services industry.
• 15 years of working experience from the telecommunications industry
• 5 years of product management experience
• 5 years in leadership and people management role
• At least 3-5 years working experience in Asia.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description

1. Market Research & Analysis
- Conduct market research to identify new business opportunities, market trends, and customer needs.
- Analyze competitors and industry trends to inform strategic decisions.
2. Lead Generation & Prospecting
- Identify potential clients or partners through networking, industry events, and cold outreach.
- Develop and maintain a pipeline of prospects to generate new business opportunities.
3. Client Relationship Management
- Build and maintain strong relationships with existing clients, ensuring ongoing business and repeat sales.
- Handle client inquiries, concerns, and negotiations to ensure client satisfaction.
4.Strategic Planning & Business Expansion
- Develop strategic business plans to achieve company goals, including market expansion, product/service diversification, or entry into new regions.
- Collaborate with senior management to create actionable growth strategies.
5. Partnerships & Alliances
- Identify and establish partnerships or alliances that will benefit the business.
6. Sales & Revenue Generation
- Develop and implement sales strategies to meet or exceed sales targets.
- Work closely with the sales team to close deals and maintain a steady revenue flow.
7. Proposal Development & Presentations
- Prepare and present business proposals and presentations to potential clients or stakeholders.
- Customize proposals to meet the specific needs of the client or project.
8. Cross-functional Collaboration
- Work with marketing, product development, finance, and other departments to align business development efforts with overall company objectives.
- Provide feedback to internal teams regarding client needs, market trends, and opportunities for improvement.

9. Contract Negotiation & Deal Closing
- Negotiate contracts, pricing, and other terms with clients and partners.
- Ensure that all deals are in line with company policies and legal guidelines.
10. Performance Tracking & Reporting
- Monitor and track performance metrics, such as sales revenue, market penetration, and client satisfaction.
- Provide regular reports and updates to senior management on progress, challenges, and areas for improvement.
11. Brand Representation
- Represent the company at industry events, conferences, and meetings to build brand awareness.
- Act as an ambassador for the business in interactions with clients, partners, and stakeholders.
12. Budget Management
- Manage budgets for business development initiatives and ensure effective use of resources.
- Ensure cost-effective strategies are in place for lead generation, marketing, and other business development activities.

Job Responsibilities
• Materials Coordination: Support the account team in meeting corporate targets by managing daily material requirements and ensuring 100% production uptime.
• Supply Chain Continuity: Monitor part availability and logistics tracking to prevent bottlenecks, ensuring the "right part is at the right place at the right time."
• Inventory Optimization: Managing E&O (Excess & Obsolescence) by identifying surplus early and utilizing data-driven insights to minimize financial waste.
• Order Management: Execute purchase orders in strict alignment with customer requirements, maintaining high data integrity within the ERP system.
• AI-Assisted Analysis: Utilize AI-tools to automate routine reporting and identify supply risks before they impact production.
• Process Innovation: Actively identify manual "paper-trail" tasks that can be streamlined through automation or digital workflows.
• Lead the resolution of critical supply chain issues and serve as a technical advisor to junior planners, empowering them through expert support on escalations and decision-making
• Other duties as assigned.

Job Requirements
• Diploma / Degree in Business Studies, Supply Chain Management or equivalent.
• Experience in Electronics Manufacturing industry or in related field is preferred.
• Knowledge of MRP and RR (Kinaxis) and Oracle is preferred.
• Knowledge of Materials Planning and Supply Chain is preferred.
• Strong business acumen and analytical mind with excellent verbal and written communication skills.
• Proficient in MS office applications.