Total 25 system analyst job vacancies in Business Management / Project / Planning category in Singapore

Be part of impactful digital transformation initiatives that enhance business operations, improve user experiences, and deliver innovative technology solutions. If you enjoy bridging business needs with technology and driving process improvements, this opportunity offers a rewarding platform to make a meaningful difference.

Key Responsibilities

• Collaborate with stakeholders to gather, analyse, and translate business requirements into effective system and process solutions.
• Document business workflows, functional requirements, user stories, process maps, and system specifications with clarity and accuracy.
• Support system administration activities, including user access management, workflow configuration, and onboarding processes.
• Develop and maintain reports, dashboards, and data insights to support operational decision-making and performance tracking.
• Act as a key liaison between business users and technical teams to ensure successful delivery of projects and enhancements.
• Participate in solution evaluations, proof-of-concept exercises, and digital innovation initiatives to identify opportunities for greater efficiency.
• Support user adoption through training, documentation, and change management activities.
• Contribute to the implementation and continuous improvement of enterprise and government-related technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related field.
• Experience in business analysis, systems support, IT operations, digital transformation, or related functions.
• Strong analytical thinking, problem-solving, communication, and stakeholder engagement skills.
• Experience in requirements gathering, process mapping, business documentation, or reporting tools will be advantageous.
• Familiarity with enterprise applications, workflow systems, or digital platforms is an added advantage.
• Comfortable working with both business stakeholders and technical teams in a collaborative environment.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 5+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

Responsibilities:

• Requirement Gathering: Elicit, analyze,and document explicit business requirements, translating organizational goals into actionable project scopes.
• Portfolio & Financial Tracking:Monitor project budgets, forecast costs, and manage vendor payments or capitalization reports.
• PMO Governance & Standards: Support the establishment of PMO frameworks, standard operating procedures (SOPs), and project toolkits.
• Data Analysis & Reporting: Analyze project performance data to build management dashboards, identify risks, and recommend mitigations.
• Stakeholder Management: Act as a central point of communication between technical teams, project managers, and executive stakeholders.
• Process Optimization: Identify operational bottlenecks and drive continuous process improvements within the PMO office.

Requirements:

• Bachelor’s degree in Business Management, Information Technology, or a related field.
• At least 8 years in project management, PMO, or business analysis roles, managing all performance dashboards and generating reports for submission to the project team.
• At least 5 years of relevant experience on rapiddigital transformation within the BFSI sector.
• Experience using process mapping tools to document workflows and identify gaps.
• Advanced proficiency in Microsoft Excel (pivottables, vlookups) and presentation tools (PowerPoint); familiarity with Project Management software (Jira, MS Project).
• Proficiency in dashboarding and reporting toolslike Tableau or Microsoft Power BI.

Responsibilities

• Gather, document, and validate business and functional requirements from stakeholders across development and maintenance projects
• Translate business needs into clear requirements documentation for use by technical and project teams
• Support and coordinate agile project workflows, including sprint planning, backlog grooming, and requirement prioritisation
• Conduct user acceptance testing (UAT) to ensure delivered solutions meet business requirements
• Support quality assurance processes to verify the accuracy and completeness of system functionality
• Liaise with outsourced vendors to track project deliverables and monitor progress against agreed timelines
• Maintain requirements documentation and project artefacts using tools such as JIRA and Confluence
• Facilitate communication between business users, project teams, and technical stakeholders throughout the project lifecycle
• Identify gaps, risks, or issues in requirements and propose practical solutions to address them
• Support project management activities, including status reporting, documentation, and coordination of project milestones

Requirements

• Bachelor's degree in Business, IT, Engineering, or a related field
• Min 4 years of experience working as a Business Analyst, including experience on agile projects
• Experience working across both development and maintenance projects, with exposure to user acceptance testing (UAT) and quality assurance processes
• Proficiency with requirements management tools such as JIRA and Confluence
• PMP certification or practical project management experience is an advantage, along with experience working with outsourced vendors in tracking and monitoring deliverables

Clarence Khoh

R1552376

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 3+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

Company Overview

WHALE CLOUD SINGAPORE PTE. LTD.

Job Summary

Provide pre-sales technical support and post-sales project assistance by analyzing customer requirements, developing solution plans, and coordinating version delivery to drive successful project outcomes.

Responsibilities

• Analyze customer requirements to formulate effective pre-sales technical solutions and prepare bids
• Conduct pre-sales project proof of concept (POC) and assess feasibility workload to support sales efforts
• Deliver pre-sales customer presentations and provide expert solution consultations
• Communicate repeatedly with customers to clarify needs and document detailed requirements
• Develop version output plans aligned with project progress and research and development capacity
• Track and manage the version delivery process to ensure timely completion
• Assist sales teams in completing secondary sales tasks to support business growth
• Provide daily technical support for post-sales projects to ensure customer satisfaction

Preferred competencies and qualifications

• Bachelor’s degree or higher in Telecommunications, Electronics, Computer Science, Software, Marketing, or related fields
• Two or more years of experience in market analysis, pre-sales solutions, testing, and delivery work
• Background in Telecommunications, Internet, Computer Science, Software, IT, Finance, Retail, Transportation, Security, or related industries
• Ability to independently organize and participate in client communications and business interviews to identify business issues and requirements
• Skilled in designing consulting solutions based on comprehensive understanding of client needs

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 5+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

• Well Established Security Inspection Solutions Company

• Salary: $4500 - $5500

• Working Hour: Monday - Friday (8.30am – 5.30pm)

• Company Location: Jurong East

• Variable bonus + Excellent Wellfare

Job Scope:

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Responsible for periodic progress reports
• Evaluate the master program and monitor work progress
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Assist on documentations and make recommendation to clients for award of contracts
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary program and budget
• Identify and resolve site technical problems
• Supervise site works to achieve good quality
• Assist in investigating and liaising with public and the relevant authorities for public feedback

Requirement:

• Diploma in IT Engineering, Civil Engineering, Architectural or equivalent
• 2 - 3 years of relevant working experience in project management

Candidates are encouraged to apply this position via ApplyNow button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Security Inspection Solutions Company

• Salary: $4500 - $5500

• Working Hour: Monday - Friday (8.30am – 5.30pm)

• Company Location: Jurong East

• Variable bonus + Excellent Wellfare

Job Scope:

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Responsible for periodic progress reports
• Evaluate the master program and monitor work progress
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Assist on documentations and make recommendation to clients for award of contracts
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary program and budget
• Identify and resolve site technical problems
• Supervise site works to achieve good quality
• Assist in investigating and liaising with public and the relevant authorities for public feedback

Requirement:

• Diploma in IT Engineering, Civil Engineering, Architectural or equivalent
• 2 - 3 years of relevant working experience in project management

Candidates are encouraged to apply this position via ApplyNow button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Serve as the primary technical advisor to customers, building strong relationships with IT, operations, and senior stakeholders.
• Partner with Sales to understand client requirements, run discovery workshops, and shape solution strategies.
• Co-develop proposals, demos, and RFP/RFI responses, translating technical integration solutions into business value and ROI.
• Address technical queries, define integration scope, and contribute to effort estimation, pricing, and SOW development.
• Deliver solution presentations, product showcases, and briefings to C-level and operational stakeholders.
• Lead full onboarding lifecycle from kickoff to go-live, including requirements gathering, design, UAT, hypercare, and transition to support.
• Define onboarding roadmap, milestones, RACI, and risk management framework to ensure timely and quality delivery.
• Drive alignment across Development, Implementation, Operations, and Commercial teams as the accountable onboarding lead.
• Enhance onboarding frameworks, playbooks, and SOPs to reduce time-to-value and improve customer satisfaction.
• Translate business needs into technical specifications and design integration workflows using EDI/API standards (e.g., ANSI X12, EDIFACT, XML, JSON).
• Troubleshoot integration issues, conduct root cause analysis, and implement improvements to optimize system performance and data flow.
• Ensure adherence to security and integration standards, maintain documentation, and support clients with training and best practices.

Requirements:

• Degree in Computer Science, Information Systems, or related field with 8 years of relevant experience in system integration or enterprise implementations.
• Proven experience in leading customer onboarding for enterprise systems, preferably within freight forwarding or logistics.
• Demonstrated success in solution consulting or pre-sales roles, supporting commercial teams to win and expand accounts.
• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and modern integration technologies (XML, JSON, REST/SOAP APIs).
• Ability to leverage AI tools and emerging technologies (including agentic AI) to enhance solution design and productivity.
• Experience in co-selling, building business cases, solution scoping, effort estimation, and value-based selling.
• Strong interpersonal skills with the ability to engage senior stakeholders, deliver executive presentations, and conduct workshops effectively.
• Customer-centric, analytical, and self-driven individual with strong problem-solving skills, adaptability in fast-paced environments, and global mindset.

Overview

We are seeking a proactive Business Analyst to bridge business needs and technology solutions by translating user and stakeholder requirements into actionable product outcomes. You will work closely with Product Managers, engineers, designers, and stakeholders to identify business opportunities, define requirements, and drive the successful delivery of digital products.

The ideal candidate possesses strong analytical thinking, stakeholder management, and problem-solving skills, with experience in product development and data-driven decision-making.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements and user needs.
• Conduct market research, competitor analysis, and user interviews to identify business opportunities and define problem statements.
• Evaluate existing business processes and technology solutions to identify gaps, improvements, and opportunities for innovation.
• Translate business requirements into clear user stories, functional specifications, and acceptance criteria for development teams.
• Work closely with Product Managers, designers, and engineering teams throughout the product development lifecycle.
• Define success metrics, KPIs, and dashboards to measure product performance and business outcomes.
• Analyse post-release performance, gather user feedback, and recommend enhancements for continuous product improvement.
• Assess the impact of change requests, evaluate feasibility, and support prioritisation based on business value and technical effort.
• Facilitate communication between business and technical teams to ensure successful solution delivery.
• Support Agile ceremonies, including backlog refinement, sprint planning, user acceptance testing (UAT), and product demonstrations.

Requirements

• Degree or Diploma in Business, Computer Science, Information Technology, Product Management, or a related discipline.
• Proven experience as a Business Analyst, Product Analyst, or similar role within digital product or software development environments.
• Strong analytical and problem-solving skills, with the ability to collect, interpret, and synthesise data into actionable business insights.
• Experience gathering, documenting, and managing business and functional requirements.
• Experience working with cross-functional Agile teams throughout the software development lifecycle.
• Strong understanding of user story creation, process mapping, workflow analysis, and business process improvement.
• Experience defining KPIs, analysing product performance, and building reports or dashboards using data-driven metrics.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence both technical and non-technical audiences.
• Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment.
• Experience using Agile project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms is advantageous.

Responsibilities

• Support senior management in evaluating growth opportunities, new business initiatives and strategic projects.
• Conduct market research, competitor analysis and industry studies to identify trends and opportunities.
• Assist in developing business cases and financial assessments for new initiatives and investments.
• Analyse business performance across brands and business units to identify opportunities for improvement.
• Monitor key business metrics and prepare management reports and recommendations.
• Support annual budgeting, forecasting and business planning exercises.
• Coordinate project activities and follow up on implementation progress.
• Prepare presentations, reports and proposal materials for management discussions and decision-making.
• Any other tasks as assigned

Requirements

• Degree qualification with at least 3 years of working experience.
• In-depth knowledge of the automotive industry and market landscape.
• Good financial acumen gained through commercial and operational experience.
• Strong analytical and problem-solving skills.
• Demonstrates careful attention to detail and quality.
• High level of initiative and willingness to learn.
• Strong communications, engagement and presentation skills,
• Proficient in Microsoft applications.

• Gather, analyze, and document business requirements for Trade Finance products and processes, including Letters of Credit (LC), Bank Guarantees, Documentary Collections, and Open Account Trade transactions.
• Collaborate with business users, operations teams, and technology stakeholders to translate business requirements into functional specifications and system enhancements.
• Support requirement workshops, gap analysis, process mapping, and user acceptance testing (UAT) to ensure successful project delivery.
• Assist in the implementation and support of Trade Finance systems, ensuring alignment with business, regulatory, and operational requirements.
• Analyze trade transaction workflows, identify process improvement opportunities, and recommend solutions to enhance efficiency and controls.
• Prepare business documentation, test cases, user guides, and project status reports while providing ongoing support during system releases and production deployments.

About the Role

At AIA, we’re on a mission to help millions of people live Healthier, Longer, Better Lives, and data plays a critical role in how we do that.

We’re looking for a Business Intelligence, Analyst who is passionate about turning data into insights that shape business decisions. If you enjoy solving complex problems, building dashboards, and working closely with stakeholders, this role offers the opportunity to make a real impact.

The incumbent will be part of a reporting team centered on providing sales performance insights. The incumbent will develop critical business intelligence initiatives, support the collection, transformation and visualization of data and participate in projects that will contribute to strategic business objectives.

WHAT YOU’LL BE DOING

Data & Analytics

• Partner closely with sales channels as a trusted data advisor and subject matter expert

• Analyse large datasets to uncover trends, generate insights, and identify opportunities to improve performance

• Translate business questions into data-driven solutions and actionable recommendations

Reporting & Visualisation

• Design and build intuitive dashboards to track business performance

• Deliver timely, high-quality reports for campaign tracking and business monitoring

• Support Associate Director and Channel Heads in reporting, sales data visualization, strategic planning, business performance analysis and measurement of quantitative metrics

• This position has delegated authority in accordance with department delegated authority amount from time to time

Business Impact & Transformation

• Support strategic planning by providing insights that inform decision-making

• Drive initiatives to improve data management, automation, and analytics capabilities

• Collaborate across teams to deliver end-to-end solutions

• Support division wide audit and governance processes when required, inclusive of routine and ad-hoc reviews

• Enhance reporting processes through automation and continuous productivities

• Ability to build strong collaboration with other stakeholders (e.g. Actuarial, Audit, Product, Finance, Technology, Tied Distribution) to achieve better support to the distribution channels

WHAT WE ARE LOOKING FOR:

• Bachelor’s Degree in Analytics, Statistics, Mathematics, Business Management or related field

• At least 3 to 5 years of working experience in reporting, business intelligence and data analytics

• A self-starter with analytical curiosity and strong business acumen to solve data & business problems

• Strong interpersonal skills and stakeholder management experience, with ability to develop relationships across the teams and divisions

• Results and detail orientated with a strong emphasis on problem-solving and ability to make data driven recommendations

• Strong in data literacy – ability to read, write, manipulate and make sense of large data

• Proficiency in using Microsoft Office Suite, particularly Excel (advanced)

• Proficiency in tools such as Excel VBA, SQL, Python or any other common programming languages

• Good experience in creating dashboards in visualization tools such as Tableau, PowerBI, Qlikview or similar tools

• Experience in the insurance or financial services industry would be an added advantage

• 8+ years of experience as a Business Analyst within Retail Banking or Financial Services.

• Strong experience in Payments, Transaction Banking, or Operational Processing platforms.
• Exposure to SWIFT messaging, payment processing, reconciliation, and settlement workflows.
• Experience in Retail Banking Loans and Lending products is good to have
• Proven expertise in requirements elicitation, business process mapping and gap analysis
• Experience supporting system migration, platform modernization, or workflow automation projects.
• Strong understanding of SDLC, Agile, and Waterfall delivery methodologies.
• Hands-on experience with SIT, UAT coordination, defect tracking, and release management.
• Excellent stakeholder management, communication, and documentation skills.