Total 4 job vacancies by Income Insurance Limited

We are seeking an experienced Senior Business Intelligence Analyst to join our Data & Analytics team. In this role, you will partner closely with business and technology stakeholders to design, deliver and continuously enhance analytical solutions. You will also help strengthen self-service analytics capability while ensuring strong governance, quality and consistency.

Income Insurance is undergoing a strategic transformation across its business and technology landscape, with Business Intelligence playing a critical role in translating data into timely and actionable insights to support business growth, operational efficiency and informed decision-making.

Responsibilities:

• Partner with business stakeholders to understand objectives, KPIs and analytical requirements and translate them into effective BI solutions
• Lead and own end-to-end delivery of BI initiatives across multiple BI workstreams, encompassing prioritization, dependency management, requirements definition, implementation and continuous enhancement to ensure timely outcomes aligned with business objectives 
• Design, develop and maintain dashboards and reports to support enterprise reporting and analysis needs
• Analyse and interpret complex datasets to generate actionable insights and support data‑driven decision‑making 
• Create clear, intuitive data visualisations using Tableau to enable effective data storytelling 
• Enable and promote self‑service BI by delivering trusted data sources and well‑designed analytical products
• Provide guidance to stakeholders on BI tools, metrics, and best practices 
• Collaborate with data engineers, data office, and governance teams to ensure data quality, consistency, and lineage 
• Drive BI governance activities, including access management, usage monitoring and documentation
• Drive continuous improvement of BI standards, platforms and processes.

Qualifications:

• Degree in Maths / Statistics / Analytics / Technology / Business or a relevant discipline 
• Minimum 7 years’ working experience in business intelligence or analytics role
• Advanced proficiency in SQL; experience with Python or similar technologies is an advantage
• Experience working with data warehouses and cloud platforms (AWS preferred)
• Strong expertise in Tableau and other modern BI tools, with solid data visualization and storytelling skills
• Proven experience applying analytics in insurance, banking, financial services or multi-national corporations with large enterprise data environments
• Analytical, detail-oriented, ability to manage timelines and adapt to business needs 
• Strong communication and stakeholder management skills, with ability to work effectively across business and technology teams
• Experience leading multiple analytics initiatives or workstreams
• Demonstrated ability to influence stakeholders on priorities and KPI definitions

We are seeking a highly motivated and experienced Senior Project Manager to lead a large-scale insurance core system modernisation initiative. This initiative involves replacement of legacy core policy administration system across life and health line of business covering various business functions such as new business, underwriting, policy servicing, claims processing, collection & billing and includes multiple integration points across the IT ecosystems including customer facing platforms, data, GL etc. as well as data migration.

The project manager will oversee all aspects of the projects and ensure the deliverables are within the defined scope and budget.

Key Responsibilities

• Manage and monitor all the phases of the project lifecycle and work closely with the business and technology workstreams to develop a detailed plan, set deadlines, assign responsibilities and monitor the progress.
• Create and manage detailed plan and tasks across blueprinting, testing data migration and change management phases by actively engaging with workstreams leads.
• Provide timely update to stakeholders, highlight project risks and maintain regular project progress/update cadence.
• Collate information across workstream progress and prepare presentations that clearly articulate the dependencies across activities, track the critical path, surface the blockers and assign responsibilities for outstanding tasks.
• Monitor project scope and schedules, ensure effective communication and documentation in line with the laid-out governance framework.
• Co-ordinate with cross-functional teams including business analysts, QA’s,developers and business users to drive decisions and resolve conflicts.
• Ensure resource availability and allocation.

Requirements:

• Bachelor Degree in Computer Science or equivalent
• Minimum of 10 years’ experience in project management with knowledge of insurance domain (mainly Life & Health insurance), preferably leading large-scale projects
• Good understanding of insurance processes and insurance technology landscape/ecosystem including key integration touchpoints and data.
• Outstanding stakeholder management skills with pro-active problem-solving abilities.
• Experience with core policy administration policies is preferred.
• Expertise in project management methodology following hybrid approach with elements from waterfall and agile practices.
• Excellent communication and presentation skills to articulate project goals, updates and risks to key stakeholders
• Ability to foster a collaborative team environment.
• Excellent time management skills to set deadlines and schedule tasks and ensure timelines are met.
• Awareness of emerging technology trends and regulatory needs.

Responsibilities:
Consumer promotion: 
Main lead on Consumer Promotion (“CP”) appeal process, which includes:
i. Launch/ announcement of appeal process
ii. Raising the appeal manually and the system appeal Handling enquiries and re-issuance requests related to the appeal
i. Change of payment mode for CP (Cheque/ bank transfer/ next of kin account/ voucher type)
ii. Any other exception handling 
 
Contest Report tracking and monitoring: 
To assist in the preparation of the contest proposal paper, which includes:
i. Assist the manager to review, revise, and finalise contest mechanics via engagement in discussion with the Agency Team 
ii. Vetting and Clearance of T&C with legal and compliance 
iii. Info memo draft and upload of T&C to one portal
iv. Refresh of contest paper
v. Closing report for contest
 
Generating a contest and production report, which includes:
Create clear, concise, and visually appealing reports using MS Excel and/or other available system reporting platforms, and circulate them to the intended recipients.

We are seeking a highly motivated and experienced Senior Project Manager to lead a large-scale insurance core system modernisation initiative. This initiative involves replacement of legacy core policy administration systemacross life and health line of business covering various business functions such as new business, underwriting, policy servicing, claims processing, collection & billing and includes multiple integration points across the IT eco systems including customer facing platforms, data, GL etc. as well as data migration.

The project manager will oversee all aspects of the projects and ensure the deliverables are within the defined scope and budget.

Key Responsibilities

• Manage and monitor all the phases of the project lifecycle and work closely with the business and technology workstreams to develop a detailed plan, set deadlines, assign responsibilities and monitor the progress.
• Create and manage detailed plan and tasks across blueprinting, testing data migration and change management phases by actively engaging with workstreams leads.
• Provide timely update to stakeholders, highlight project risks and maintain regular project progress/update cadence.
• Collate information across workstream progress and prepare presentations that clearly articulate the dependencies across activities, track the critical path, surface the blockers and assign responsibilities for outstanding tasks.
• Monitor project scope and schedules, ensure effective communication and documentation in line with the laid-out governance framework.
• Co-ordinate with cross-functional teams including business analysts, QA’s, developers and business users to drive decisions and resolve conflicts.
• Ensure resource availability and allocation.

Requirements:

• Bachelor Degree in Computer Science or equivalent
• Minimum of 10 - 15 years’ experience in project management with knowledge of insurance domain (mainly Life & Health insurance), preferably leading large-scale projects
• Good understanding of insurance processes and insurance technology landscape/ecosystem including key integration touchpoints and data.
• Outstanding stakeholder management skills with pro-active problem-solving abilities.
• Experience with core policy administration policies is preferred.
• Expertise in project management methodology following hybrid approach with elements from waterfall and agile practices.
• Excellent communication and presentation skills to articulate project goals, updates and risks to key stakeholders
• Ability to foster a collaborative team environment.
• Excellent time management skills to set deadlines and schedule tasks and ensure timelines are met.
• Awareness of emerging technology trends and regulatory needs.