As Security Manager, you will lead and spearhead all these initiatives below as mentioned. Please note that this is not an exhaustive list of everything that needs to be done. Anantara Desaru Coast Resort & Villas' team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
- Ensure the effective implementation of all operational security procedures within the hotel.
- Management and security oversight of all contractors, suppliers or vendors working on property.
- To maintain a close dialogue and relationship with local security authorities.
- Ensure that security officers provide a courteous and professional service to all customers, staff, vendors and suppliers.
- To vet the daily functions and VIP arrival list and to ensure that security officers are deployed as appropriate
- To account for the master keys of the property and their movements as well as key control in general.
- To keep the hotel senior management informed on all matters relating to the Security aspects of the hotel on a daily basis.
- Review and suggest adjustment to process based on current/future environments.
Incident/Emergency Handling
- Incidents and Emergencies are emotionally charged situation, particularly when there are allegations of theft. All guests, staff or other people involved must be dealt with sensitively and professionally so as not to inflame the situation.
- To professionally conduct full inquiries and follow-up activities for all security related incidents.
- As required, to carry out formal searches on employees, locker rooms and place of work as directed by hotel management, with the presence of Human Resources Executive as a witness. All people interviewed or searched are to be presumed innocent unless proven guilty.
- To organize the Security Fire Fighting Team in the event of an emergency.
Safety Function
- Lead to uphold safety laws and regulations in Malaysia, create a safe work environment, and prevent job-related incidents at the hotel/resort. This includes conducting safety inspections, identifying potential hazards, and executing preventive measures.
- Train and inspire team members to follow our company's occupational health and safety protocols. Be responsible for investigating work-related incidents and injuries, providing comprehensive reports, and suggesting preventative actions.
- Additional duties involve gathering safety statistics, preparing reports, and carrying out other safety tasks.
