Total 194 process development engineer job vacancies in Legal / Public / Security category in Singapore

About the Role:

We are seeking a hands-on Cyber Security Firewall Engineer to provide operational support and security platforms. The ideal candidate will be experienced in managing Fortinet FortiGate and Palo Alto Networks firewalls, with foundation in network security, policy management, and incident response.

Key Responsibilities:

Firewall Operations (Fortinet & Palo Alto)

• Manage firewall rules creation, change requests, rule optimization, NAT/VPN configuration and firmware upgrades.

• Monitor traffic, identify anomalies, and remediate security events.

• Maintain HA configurations, routing and logging integrations.

• Support audits and evidence collection for regulatory/compliance requirements.

Tripwire

• Administer policies, baselines, agents, alerts, and remediation workflows.

• Investigate integrity violations; tune rules to reduce false positives.

Imperva (DB Security/DAM)

• Configure security policies, signatures, profiles, and exceptions.

• Monitor application-layer attacks; tune rules to balance protection and usability.

• Support database activity monitoring policies and reporting where applicable.

• Security Monitoring & Incident Response

• Triage alerts conduct root-cause analysis, and coordinate remediation.

Required Qualifications:

Hands-on expertise with:

• Fortinet FortiGate (policies, VPN, routing, HA, SD-WAN, logging).

• Palo Alto Networks firewalls (policies, NAT, App-ID, User-ID, Panorama).

• Tripwire (Hice to Have).

• Imperva (Hice to Have).

• Strong understanding of networking fundamentals (TCP/IP, VLANs, routing, NAT, SSL/TLS, DNS ).

• Experience in incident response, change management, and documentation.

• Ability to work independently with a focus on accuracy, speed, and risk reduction.

Preferred Certifications (Nice to Have)

Fortinet NSE 4–7, Palo Alto PCNSA/PCNSE, Imperva Certified Professional.

Soft Skills

• Clear communication with stakeholders and change advisory boards.

• Structured problem-solving and risk-based decision-making.

• Ownership mindset with strong time management for a contract environment.

Deliverables & KPIs

• Firewall rules changes are accordance to requests.

• Successful completion of firmware upgrades and config backups with rollback plans.

• Updated Tickets, network diagrams, and change records.

• Handover documentation and knowledge transfer at contract end.

Tools & Environment

• FortiGate / FortiManager / FortiAnalyzer

• Palo Alto NGFW / Panorama

• Tripwire Enter

Working hours :

8:30am to 6pm (Monday to Friday) onsite, no hybrid option.

The Managed Services Cross Technology Engineer (L2/L3) –Network / Security is a developing or seasoned engineering role,responsible for providing a managed service to clients to ensure that their ITinfrastructure and systems remain operational.

Through the proactive monitoring, identifying,investigating, and resolving of technical incidents and problems, the ManagedServices Cross Technology Engineer (L2/L3) is able to restore service toclients.

The primary objective of this role is to proactively work onautomation aspects of work focusing on Network / Security relating to theoperations. Also to work on client requests or tickets and applytechnical/process knowledge to resolve them without breaching service levelagreement (SLA).

The Managed Services Cross Technology Engineer (L2/L3)focuses on second-line support for incidents and requests with a medium levelof complexity and focusses across two or more technology domains - Cloud,Security, Networking, Applications and / or Collaboration etc.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       Network - Automate the provisioning, configuration, and testing of network infrastructure(routers, switches, firewalls, load balancers).

·       Develop and maintain CI/CD pipelines specifically for networkcode and configurations.

·       Utilize Infrastructure as Code (IaC) tools like Terraform orAnsible for network deployment.

·       Implement network monitoring and logging solutions to ensure highavailability and performance.

·       Maintain Git repositories for all network configurations andautomation scripts.

·       Collaborate with traditional Network and Software Engineering teams todesign scalable and reliable networks.

·       Focus on continuous improvement, pushing for a code-centric approachto network operations.

·       Security – Automate - Embed security testing and compliance checks earlyinto the CI/CD pipeline (Shift Left).

·       Implement automated security tools for SAST, DAST, SCA, andinfrastructure vulnerability scanning.

·       Manage and maintain security tools like WAFs, IDS/IPS, and CloudSecurity Posture Management (CSPM).

·       Develop and enforce security policies using Policy as Code (PaC).

·       Automate incident response and security monitoring throughlogging and alerting systems.

·       Conduct regular threat modeling and security reviews for newfeatures and infrastructure changes.

·       Educate and collaborate with Development and Operations teams on securecoding practices and security awareness.

·        

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
• Identifies problems and errors before they impact a client’s service.
• Provides Assistance to L1 Engineers for better initial triage or troubleshooting.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications and Tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• CCNP or equivalent certification
• CCNA certification in must, CCNP in Security or PCNSE certification is good to have

·       Fortinet

·       RSA

·       Tenable

·       Trend Micro

·       F5

Cloud Security Engineer

Responsibilities:

• Conduct vulnerability tests on Client's Cloud infrastructure and services for potential threats, misconfigurations and weaknesses.
• Strong in Vulnerability management tools like Tenable.
• Implement best practices in Cloud security, Develop and maintain automated scripts for vulnerability scanning and reporting.
• Stay current with the latest security trends, tools, and AWS features to enhance our security posture.
• Address all findings promptly and effectively and document findings for reporting to management.

Requirements:

• Strong in Tenable AWS services such as EC2, S3, RDS, and Lambda.
• Proficient with security vulnerability tools and platforms
• Deep understanding of security principles, practices, and risk management.
• Certifications in AWS or RHEL are advantageous.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values – we role model our values 100% of the time
6. We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role 

The Cloud Security Engineer is responsible for securing our AWS environment, with a strong focus on automation, AI-assisted workflows, and scalable security controls.

This role is not just about fixing issues, but about building intelligent systems that continuously detect, prioritise, and remediate cloud risks with minimal manual effort.

As a Cloud Security Engineer, you will be responsible for:

Cloud Security Engineering

• Remediate cloud risks across IAM, network exposure, encryption, and workloads
• Design and implement secure-by-default patterns across AWS (IAM guardrails, network segmentation, least privilege)
• Partner with SRE and Engineering to embed security into infrastructure and deployments

AI-Driven Detection & Response

• Leverage AI tools to triage, prioritise, and investigate cloud security findings
• Build workflows that correlate signals from cloud logs, EDR, and third-party tools into actionable insights
• Continuously improve detection coverage using AI-assisted analysis

DevSecOps & Automation

• Build automated security checks into CI/CD (IaC scanning, dependency risk, secrets detection)
• Use AI to accelerate vulnerability triage and remediation workflows
• Reduce manual security effort through scripting, automation, and intelligent tooling

Security Data & Intelligence

• Integrate and analyse data from sources such as SBOMs, vulnerability feeds, and threat intelligence
• Use AI to identify patterns, emerging risks, and prioritisation signals across large datasets
• Contribute to internal “security data platform” initiatives

Who You Are 

Required

• Strong experience securing AWS environments
• Solid understanding of IAM, networking, logging, and cloud-native architectures
• Experience with infrastructure-as-code (e.g. Terraform) and CI/CD pipelines
• Ability to script and automate (Python, Bash, or similar)
• Familiarity with SBOM, supply chain security, and dependency risk management
• Experience using or integrating AI tools in engineering or security workflows

Preferred

• Experience with tools like AWS Security Hub, GuardDuty, Wiz, or Datadog
• Experience building internal tools or automation platforms

What we can offer

At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes – a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.

We verify candidate identity and location as part of our hiring process.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Responsibilities:

·      Support daily network security operations, including monitoring and basic security controls

·      Assist in vulnerability management for network devices, servers, and endpoints (scan, track, follow-up)

·      Support security monitoring and alert handling (e.g., firewall, endpoint, network logs)

·      Perform basic log analysis to identify abnormal or suspicious activities

·      Assist in incident investigation and response

·      Work with IT and regional teams to follow up and close security issues

·      Support implementation and improvement of basic security controls (network, end point, server)

·      Contribute to administrative and routine security-related tasks as needed

·      Provide ad-hoc support to group-wide security projects and initiatives

Requirements:

·      Bachelor’s degree in Information Security, Cyber Security, Computer Science, or related field

·      1–3years of experience in information security, IT security, or system/network administration

·      Basic understanding of network fundamentals (TCP/IP, firewall, VPN, etc.)

·      Basic knowledge of operating systems (Windows/Linux) and endpoint security

·      Experience with security tools or platforms (e.g., SIEM, EDR, firewall solutions)

·      Familiar with vulnerability management or basic security operations concepts

·      Able to work with teams across regions

·      Experience working in an international or cross-regional environment is a plus

• Assist in the planning, deployment, and enhancement of cybersecurity products and solutions across client environments.
• Support the implementation, configuration, and upgrade of security platforms, ensuring optimal performance and compliance with security best practices.
• Provide technical guidance and support to both internal teams and external clients on the effective use of the company’s cybersecurity solutions.
• Conduct product training sessions and knowledge sharing for clients and internal stakeholders to ensure proper usage and adoption.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of hands-on experience with CyberArk within the IT, Information Security, or Cybersecurity industry.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently as well as collaboratively in a team environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for implementing, maintaining, and enhancing our organisation’s information security posture. This role requires strong technical expertise and the ability to collaborate closely with cross-functional teams, including End User Support, Network, IT Infrastructure and Application, to ensure security is embedded across all systems and processes.

This role is based in Tampines North.

Key Responsibilities

• Analyse security threats, develop and optimise security policies.
• Proactively detect, investigate, and respond to cyber threats within the M365 ecosystem, which includes email, Teams, SharePoint and OneDrive.
• Collaborate with IT Infrastructure and Network teams to ensure secure configuration of servers, networks and cloud environments.
• Partner with End User Support team to improve endpoint security, user awareness and access controls.
• Monitor, investigate and respond to security incidents, escalating where necessary.
• Perform regular vulnerability assessments, recommending and following up on remediation actions.
• Develop and maintain security documentation, including standards, procedures and technical guidelines.
• Assist in compliance with security frameworks, regulations and industry best practices (e.g., ISO 27001, NIST).
• Continuously evaluate emerging threats and recommend new tools, technologies and processes to mitigate risks.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.

Qualifications

• 3–5 years of hands-on experience in IT security operations.
• Certifications such as CompTIA Security+, ISC2 Certified in Cybersecurity, or GIAC
• Additional certifications like CISM or CSSP are considered a plus
• Good analytical and problem-solving skills to investigate and resolve security vulnerabilities effectively.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Knowledge of cybersecurity threats, vulnerabilities, and exploit methods.
• Familiarity with cloud computing platforms and related security considerations (GCP, Azure, AWS).
• Experience in security configurations, patch management, certification management, firmware updates, firewall rule management, and endpoint security agent administration.
• Ability to work collaboratively in a fast-paced environment while maintaining the confidentiality, integrity, and availability of information assets.
• Hands-on experience with security tools such as SIEM, EDR, XDR, UEBA, and SOAR.
• Knowledge of the MITRE ATT&CK framework will be added advantage.
• Familiarity with ISO27001 standards will be added advantage.
• Understanding of Zero Trust architecture will be added advantage.

Responsibilities:

·      Monitor security alerts and perform initial analysis

·      Investigate security events using SIEM and related tools

·      Perform log analysis to identify suspicious activities

·      Support incident investigation and response

·      Help improve detection rules and monitoring coverage

·      Work with teams in different regions on security operations tasks

·      Contribute to administrative and routine security-related tasks as needed

·      Provide ad-hoc support to group-wide security projects and initiatives

Requirements:

·      Bachelor’s degree in information security, Computer Science, or related field

·      1–3years of experience in security operations, SOC, or related work

·      Familiar with basic SOC processes (alert handling, incident response)

·      Experience with SIEM platforms (e.g., Microsoft Sentinel, Splunk)

·      Basic log analysis capability (Windows, Linux, network logs)

·      Able to work with teams across regions

·      Experience working with overseas or cross-regional teams is a plus

• Location: Office at Outram Road | Site will be Islandwide
• Working Hours: Mon to Fri [830am – 6pm] Willing to commit to rotational standby duties for activations outside working hours
• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Scope include but not limited to:

• Support cybersecurity compliance assessment
• Support day-to-day cybersecurity enforcement & governance
• Support cybersecurity project rollout.
• Support cybersecurity operational work 24x7
• Support cybersecurity policy review for Firewall Rules, User Access Matrixes, System Configuration
• Support and Escalation of Security monitoring Alert and Remediation
• Support Audit Logs review from respective Log Source and SIEM system
• Support Regular Audits and Audit Review
• Conduct and Support VA and VAPT
• Contribute to the development of cyber incident response (IR) framework and plans.
• Support Cyber Incident Response Team to provide Level 2 or 3 incident support on a 24x7 on-call basis, when necessary.

Experience required:

• At least 3 years of progressive work experience in Cyber Security or Information Security
• Strong knowledge of common cyber security management frameworks, such as ISO and NIST
• Hands on understanding of the current cyber threat landscape, attack methodologies, and risk mitigation and remediation methods
• Strong experience in execution, tracking and progress reporting.
• Experience with incident response management
• Essential knowledge for Splunk, Splunk ES and PAM tools hands-on for at least 2 years
• Experience with systems administration a plus

Minimum Qualification / Certification:

• At least a Master/Bachelor's degree in IT/Engineering related discipline or equivalent experience
• Preferably with ECIH / GCIH certifications or equivalent

To apply please click the Apply button or send us your updated profile to recruit@percept-solutions.com

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Hands-on ownership of Azure AD/Entra ID Security and O365 Conditional Access design and implementation.
• End-to-end ownership of cloud and infrastructure security as part of a holistic infrastructure operating model.
• Owned cloud and infrastructure security as a core component of the end-to-end infrastructure operating model to ensure seamless security integration.

about the company
We need a potential infrastructure leader who builds security into the very DNA of our systems.

We are looking for a Senior Infra Security Engineer who "owns" the environment. You aren't just managing tools; you are designing and implementing the secure foundation of our global infrastructure.

about the job

• Take full ownership of the infrastructure security lifecycle from initial architectural design and "shift-left" deployment to day-to-day operational excellence.
• This is not a "support" task. You will lead the design and hands-on implementation of our Azure AD / Entra ID ecosystem, including complex O365 Conditional Access policies and IAM frameworks.
• Build and secure scalable Azure and AWS environments, ensuring every VNET, Firewall, and PaaS service is hardened against modern threats while optimized for cost and performance.
• Drive the transition to a modern operating model by automating security controls using Terraform or similar tooling, ensuring compliance is "baked in" by default.
• Beyond prevention, you will own the technical execution of Disaster Recovery and Business Continuity plans, ensuring our global operations remain uninterrupted.

skills and experience required
At least 8+ years of experience, but more importantly, a track record of owning infrastructure. You can describe the "why" and "how" behind the systems you’ve built.

Hands-on expert in Microsoft Azure/AWS, with specific, demonstrable experience in securing Entra ID (Azure AD) and designing sophisticated Conditional Access workflows.

Understand how a firewall change affects the application layer and how an IAM policy impacts the developer workflow.

You can bridge the gap between high-level roadmaps and low-level configuration, communicating effectively with both the C-suite and the engineering team.

whats an offer
The permanent opportunity for a Senior Infrastructure Security Engineer, will pay a salary range of $ 8,500 - $ 9,800 plus benefits. This opportunity offers hybrid working arrangement.

To apply online please use the 'apply' function, alternatively you can reach me at
https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

The Managed Services Cross Technology Engineer (L2/L3) –Network / Security is a developing or seasoned engineering role,responsible for providing a managed service to clients to ensure that their ITinfrastructure and systems remain operational.

Through the proactive monitoring, identifying,investigating, and resolving of technical incidents and problems, the ManagedServices Cross Technology Engineer (L2/L3) is able to restore service toclients.

The primary objective of this role is to proactively work onautomation aspects of work focusing on Network / Security relating to theoperations. Also to work on client requests or tickets and applytechnical/process knowledge to resolve them without breaching service levelagreement (SLA).

The Managed Services Cross Technology Engineer (L2/L3)focuses on second-line support for incidents and requests with a medium levelof complexity and focusses across two or more technology domains - Cloud,Security, Networking, Applications and / or Collaboration etc.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       Network - Automate the provisioning, configuration, and testing of network infrastructure(routers, switches, firewalls, load balancers).

·       Develop and maintain CI/CD pipelines specifically for networkcode and configurations.

·       Utilize Infrastructure as Code (IaC) tools like Terraform orAnsible for network deployment.

·       Implement network monitoring and logging solutions to ensure highavailability and performance.

·       Maintain Git repositories for all network configurations andautomation scripts.

·       Collaborate with traditional Network and Software Engineering teams todesign scalable and reliable networks.

·       Focus on continuous improvement, pushing for a code-centric approachto network operations.

·       Security – Automate - Embed security testing and compliance checks earlyinto the CI/CD pipeline (Shift Left).

·       Implement automated security tools for SAST, DAST, SCA, andinfrastructure vulnerability scanning.

·       Manage and maintain security tools like WAFs, IDS/IPS, and CloudSecurity Posture Management (CSPM).

·       Develop and enforce security policies using Policy as Code (PaC).

·       Automate incident response and security monitoring throughlogging and alerting systems.

·       Conduct regular threat modeling and security reviews for newfeatures and infrastructure changes.

·       Educate and collaborate with Development and Operations teams on securecoding practices and security awareness.

·        

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
• Identifies problems and errors before they impact a client’s service.
• Provides Assistance to L1 Engineers for better initial triage or troubleshooting.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications and Tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• CCNP or equivalent certification
• CCNA certification in must, CCNP in Security or PCNSE certification is good to have

·       Fortinet

·       RSA

·       Tenable

·       Trend Micro

·       F5

Project Engineer [Camps Project]

• Location Office at Outram Road| Project will be Islandwide depending on assigned project

• Working Hours: Mon to Fri [830am – 6pm] Night and weekend works will be required depending on project requirements

• Salary: Basic up to $4500 + Transport $750 (car) or $400 (motorbike) – must have own vehicle due to site conditions + HP by reimbursement basis

• Minimum Diploma in Electronics & Communication Engineering or related field

• Preferably with 2 years’ relevant work experience in project management for security systems

• Technical knowledge on ELV, Networking and Security Systems (CCTV, Card Access, Alarm System) required

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Project Engineer [Camp Project] role

Overall Objective:

• Project Engineers will be responsible for leading and managing projects for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective

• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines

• Ensure client satisfaction and manage escalations, acting as point of contact to the client

• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction

• Coordinate activities of the project teams through task delegation, resource assignment and programme management

• Ensure proper documentation is in order

• Any other duties as assigned

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

• Assist in the planning, deployment, and enhancement of cybersecurity products and solutions across client environments.
• Support the implementation, configuration, and upgrade of security platforms, ensuring optimal performance and compliance with security best practices.
• Provide technical guidance and support to both internal teams and external clients on the effective use of the company’s cybersecurity solutions.
• Conduct product training sessions and knowledge sharing for clients and internal stakeholders to ensure proper usage and adoption.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of hands-on experience with CyberArk within the IT, Information Security, or Cybersecurity industry.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently as well as collaboratively in a team environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Support the planning, implementation and upgrade of the cybersecurity products and solutions.
• Train external and internal clients on how to use the company products and solutions.

Requirements:

• Diploma in IT/Cyber Security Engineering or equivalent
• At least 2 years of CyberArk experience in IT, IS or Cybersecurity industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996